Retention
Open door policy and access to all levels of leadership daily
Location
Benefits
Employee Satisfaction and Events
Incentives
Client decides reward based on program and business need
All Labor laws and customary policies followed and paid
Non-monetary reward based on employee need and identification
Attrition
Monthly = 2 agents
Annualized = 8 agents
Top 3 reasons for leaving = Schedules, personal matters and health problems
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