Wednesday, February 19, 2020

Yancey Arias shares his positive energy with a Costa Rican Telemarketing...

The video begins with an inspiring message, "Hey, what's up everybody at the COSTA RICA'S CALL CENTER?" Yancey Arias is an American actor, perhaps most noted for his work on television crime dramas, particularly his roles as Miguel Cadena in the NBC series Kingpin and as Gabriel Williams in the FX series Thief.

"What's up Richard the Boss? This is for all of his staff. G-d bless you guys!" He is also a singer, Martial Artist, Golfer, Husband and Dad that has a solid foundation to be a great example for those that cross his path.

"Congratulations on 12 years baby! That's amazing. A beautiful anniversary." Breaking into Hollywood is twice as hard as running a BPO offshore call centre. Yancey can fully understand the commitment it takes to be a success.

"Want to put out some good energy for all the wonderful things they offer out there at the COSTA RICA'S CALL CENTER."  Arias was born and raised in New York City. He attended Moore Catholic High School and St. John's Preparatory School before studying theater at Carnegie Mellon University.

"We got neon marquees, We got this awesome like art deco building" His first big break came in the Broadway production of Miss Saigon in 1992, which he worked on in different capacities for several years.

"Jukebox arcade. I love jukebox arcades baby!" In addition to television roles, he also continued to work on stage, including a starring role in The Wild Party in 2000. All famous actors can appreciate the style and fun environment that was created in a happy work environment.

"11 pinball machines. Ah Man, I wish I was there right now!" In 2001, he moved to Los Angeles, where he lives with his wife, actress Anna Alvim. We are sure that LA has classic American Pinball for TV stars to enjoy between filming on location.

"A 50's cafe. Oh, I like that! Some nice little history behind that I am sure. Some really cool stuff."  He was on the show Knight Rider for the first half season and actors do need to recharge their batters when making cinema memories. Nothing is better than a double cheeseburger to fulfill the needs of the stage crew.

"A vintage Mercedes Limousine for VIP guests.OH, I hope I can roll up to that place right there. I am looking forward to that." In July 2013, it was announced that Arias would play Carl Villante, the head of an elite investigative unit, in the ABC series Castle.  Transportation is key when filming television shows and top grossing movies. A LIMO ride goes hand in hand when catering to the special needs of movie stars.

"G-d bless you guys! Have a wonderful wonderful time." He appears in the film Cesar Chavez.  Being humble is the key to success when analyzing success and good fortune.And congratulations again on 12 years of your wonderful work.

"And I look forward to visiting you guys one day." Yancey has an open invitation to visit CCC anytime.

The video conclude with one final well wishes from a good man when he says, "G-d bless. Take care. BYE!"


Friday, February 14, 2020

SHAGGY 2 DOPE of ICP loves his COSTA RICAN juggaos at CCC

"Yo. What's up Man?" Joseph William Utsler, famously known by his stage name Shaggy 2 Dope is an American rapper, record producer, DJ, and professional wrestler. He is part of the hip hop duo Insane Clown Posse and is the co-founder of the record label Psychopathic Records, with fellow Insane Clown Posse rapper Violent J.

The crazy video begins with a classic shout out, "This is SHAGGY 2 DOPE. From the happy family fun friendly band INSANE CLOWN POSSE."  ICP has a dedicated following, often referred to by the group as Juggalos and Juggalettes. The duo perform a style of hardcore hip hop known as horrorcore, and is known for its dark, violent lyrics and elaborate live performances.

SHAGGY takes another high energy turn when he yells, "That's right. 70's metal band. OW! ICP!" Utsler's music is influenced by old school hip hop, new school hip hop, and gangsta rap. 

"YO? What's good COSTA RICA'S CALL CENTER JUGGALOS? HA HA HA!" There are many fans of their music in Central America. In 1998, Insane Clown Posse were asked by the World Wrestling Federation (WWF) to perform the entrance theme for the wrestling group The Oddities. Utsler then went on to wrestle a long stint in World Championship Wrestling with Violent J. On August 9, 1999, Insane Clown Posse made their WCW debut on Monday Nitro in a six-man tag team match and have created a new batch of fans outside of the mic and hip hop stage.

"I just heard you celebrated your 12th year anniversary in business. Yo, that's crazy man! FUCK YEAH!" CCC appreciates the acknowledgemtn from a man who can appreciate the competitive offshore outsourcing industry. Founded in Detroit in 1989, Insane Clown Posse performs a style of hardcore hip hop known as horrorcore and is known for its elaborate live performances. A style that has endured the test of time and is still relevant to this day in the music industry.

"Hey man, I want to bring up too man, good job man." That is a huge compliment from a very cool entertainer. On December 19, 1999, Bruce and Utsler created their own wrestling promotion, Juggalo Championshit Wrestling (now known as Juggalo Championship Wrestling).  Naturally, SHAGGY 2 DOPE has skills and the ability to fulfill the needs of his fans in multiple verticals.

"You guys are looking slick out there." Success also has it's challenges when making telemarketing calls. There are some customers and public opinion that are against BPO operations. Insane Clown Posse sued the FBI, whose National Gang Intelligence Center listed Juggalos as "a loosely organized hybrid gang" in a 2011 report. On September 16, 2017, an estimated 1,500 Juggalos gathered in front of the Lincoln Memorial to organize a concert and all day rally in protest of their gang classification, and "class-based discrimination by law enforcement".

"You got that classic art deco building, neon marquees,Jukebox arcade." On the road, ICP took the time to enjoy the local foods and building styles of all of the cities and countries that hosted their tours. SHAGGY 2 DOPE can appreciate the extra touch that an environment can offer in order to enhance a performance.

"Not 10 not 12 but 11 pinball machines. 50's cafe." Work life balance is important for those that look to recharge batteries. ICP showed that they could have a good time while performing as professionals in the studio and on the road.

"And, a vintage limousine Mercedes for the VIP guests." Hip hop stars expect to travel from multiple shows in style and comfort. In October 6, 2018, when Limp Bizkit performed at the Rock Allegiance festival in Camden, New Jersey, Shaggy 2 Dope attempted to dropkick Fred Durst and was dragged offstage by security. I am sure he was not offered a long home in the limo that evening with the other bands.

The enthusiasm continues to explode when a strong statement was made about our ability to produce a successful workforce nearshore, "Man, you guys are out there murdering. You know what I am saying?"  The duo has earned two platinum and five gold albums and have proven to the world that they are more than capable of fulfilling the need of their fans.

"Yo. By the way man, give a big up to your boy, Richard the Boss, he hooked this up! YEP!" The video concludes with a huge plug for the CEO of CCC. Your time , effort and energy was much appreciated by the entire staff and legions of fans in the land of PURA VIDA.


Thursday, February 13, 2020

CEDRIC THE ENTERTAINER knows that Costa Rica is doing big things offshore!

The Cameo begins with a simple shout out, "What's up Costa Rica Call Center?" Cedric Antonio Kyles better known by his stage name Cedric the Entertainer, is an American actor, clever stand-up comedian, and funny game show host.

Cedric shows even more love when he compliments all of the telemarketers at CCC, "Everybody that works there man, congratulations on your 12th year anniversary." He hosted BET's ComicView during the 1993–94 season and Def Comedy Jam in 1995 and instantly became a comedy legend who appeals to all ages with clean jokes.

"You guys have been doing it big!" What a statement from a man who has shown the world that hard work breeds success.In 2019, Cedric the Entertainer received a star on the Hollywood Walk of Fame that was well deserved.

"It is awesome to be there. Such a beautiful building."From his style of dress to his high class company he keeps, Cedric can spot luxury and taste when it crosses his path.It seems that the roaring 1920s never goes out of style.

"Art deco building. All the great neon signs and marquees around there." All entertainers have used a special venue to enhance their performance. The classic design gives the impression of a vintage theater to encourage our BPO agents to give their best performance on the hone with customers.

"Got the jukeboxes and the arcade from the 50's with the 50's cafe" CCC provides our customer service and sales agents with all of the office perks. A gamification environment was created to allow the staff to play retro arcade machines with the boss during breaks and lunch. Cedric knows the importance of a work-life balance.

"What?? 11 pinball machines. That is ridiculous!" Richard Blank has the largest collection of American pinball in Central America. All games are set on free play.

"And of course, you know me. I love to be ridden around like that. With the vintage Mercedes Limousine for all the VIP guests." While his acting career grew, Cedric continued stand-up and traveled the country as one of the Kings of Comedy headliners, with Steve Harvey, D. L. Hughley and Bernie Mac. The act was later made into a film by Spike Lee, The Original Kings of Comedy. Naturally, these Hollywood stars would arrive in their events limo style...

"So, big shout out to you guys." A shout out back at you Cedric for your accomplishments as well. BET named him Richard Pryor Comic of the Year.  He has also won four NAACP awards.Cedric majored in Mass Communication at Southeast Missouri State University and worked as a State Farm insurance claims adjuster, and substitute high school teacher before becoming a full-time comedian.

"12 years in business. That's legendary right off the top." Cedric was inducted to the St. Louis Walk of Fame on June 7, 2008.

The video ends with one final dose of high energy when he says, "Give it up to COSTA RICA'S CALL CENTER. YEAH BABY. LET'S GO!"


Tuesday, February 11, 2020

A very special Mother's approval for COSTA RICA'S CALL CENTER

A very special Mother's approval for COSTA RICA'S CALL CENTER

The mother of Cameo's CEO, Steven Galanis, starts off the video by saying," Congratulations to the Costa Rican Call Center on 12 years."

Nothing is better than when you make your mother proud. Not only did she raise a successful son, but can share some excitement for another businessman that makes their family smile when she mentions, "That is awesome".

It is important to have taste and style. That is why Mrs. Galanis admires our contact center style when she comments, "Your art deco building and neon signs.The 11 jukeboxes."

"The vintage Mercedes for VIPs" Naturally, a fine woman should expect to be picked up at SJO in luxury.

"That is all so cool." The fact that Mrs. Galanis can clearly see how we match the same positive morale as Cameo HQ makes us feel accomplished and even more motivated.

The video ends with some very well wishes from an amazing lady,"I wish you guys many many more years of success. Congratulations"

The entire staff at CCC appreciates the time, effort and positive energy from Mrs. Galanis. We look forward to watching your son continue to grow a very large and successful business that will be an example for other to follow.


Adam Ramos shows off his bilingual skills with Tico Telemarketers offshore

Adam Ramos shows off his bilingual skills with Tico Telemarketers offshore.

"Hey. What's up everybody? This is Adam here." The video starts off with Mr. Ramos reaching out to the best Central America BPO operation for a personal shout out.

The talent partnerships expert at Cameo HQ knows when a business leader is doing something right when he says, "Want to give a special message coming from Richard the boss on this really awesome 12th year anniversary milestone.

"Just a big congratulations to everyone and I am sure a big thanks from Richard." The past experience of an Enterprise Applications Consultant at IBM has give Adam the experience and first hand knowledge of a business with a solid foundation for growth and endurance.

"You know, just hearing about how awesome his office is. With the classic art deco building, neon marquees, jukebox arcade,pinball machines, a 50's cafe" Adam should expect the best in office perks when visiting our offshore operations. 

"An even a vintage Mercedes Limousine for VIP guests. I mean, come on!" That is correct. CCC believes that a luxury trip from SJO to CCC is in order for every guest that visits the country and wants a first class tour.

The SAP Certified Application Associate - Business Process Integration with SAP S/4HANA 1610 can appreciate challenges and achieving large goals when he says, "That's awesome, so great and keep working hard."

The University of Notre Dame 2018 alumni reverts back into Spanish when he mentions, " Quiero decir tambien, buen trabajo y buena suerte para la fortuna. Gracias." Adam earned a Bachelor of Arts (B.A.)Field Of Study International Economics Major, Philosophy, Religion and Literature Minor. Obviously, his semester abroad at Pontificia Universidad Católica de Chile came in handy and will open many international doors for Adam's bright career.

The video concludes with one final bit of insight and appreciation, "Give a big shout out to Richard the boss for setting this up. So, thanks a lot everybody"


Monday, February 10, 2020

Nick Diaz gives us a 360 tour of Cameo HQ in celebration of an offshore ...

Nick Diaz gives us a 360 tour of Cameo HQ in celebration of an offshore BPO metric.                                                                                                                                                                                 "Hello COSTA RICA'S CALL CENTER" The video begins with one of the best Full Stack Software Engineers reaching out to a BPO offshore telesales team.

"Congratulations guys on 12 years in business. That's a lot of years. More than most" The Software engineer at Cameo can understand how a solid foundation and focus to small details can assist in a long term plan. Obviously Nick was hired at HQ for his acute intelligence and ability to grow an organization that has limitless potential.

"I hear you have a fantastic art deco building.Neon marquees A jukebox arcade." An alumni of Worcester Polytechnic Institute class 2017 knew how enjoy a few moments of leisure in between studying and tough exams. Naturally a work life balance is essential for professional growth.

" 11 pinball machines. You need one more to match your years in business." Since obtaining a Bachelor’s DegreeField Of Study Computer Science, a gamification environment go hand in hand for a fun career and office perks.

All special guests that visit SJO must be taken for a ride in style. Nick mentions our unique form of transportation, "And then, a 50's cafe and a vintage Mercedes Limousine for VIP guests". Only the best for our bilingual telemarketers.

" I don't know how you have so many things. But it is fantastic". We appreciate the fact that a senior executive took notice of our positive office environment and high employee morale nearshore services.

"Congratulations. Here is to another 12 years."CCC intends to be the best quality offshore call center in Central America.

The video ends with a positive reminder for the staff,"Costa Rica's Call center. Keep doing what you are doing. It is working" Nick sure knows how to be good at coding. Yet, is useless at UFC fighting.

COSTA RICA'S CALL CENTER                                                                                                                                                                                                 

Friday, February 7, 2020


The NFL hall legend starts off the video by saying,"COSTA RICA'S CALL CENTER STAFF. Wow." Devin Devorris Hester Sr is an American former professional football player who was a wide receiver and return specialist in the National Football League (NFL). He was drafted by the Chicago Bears in the second round of the 2006 NFL Draft.

"Congratulations man, on your guys 12 year anniversary with the business." All good things have a solid beginning. Our BPO telemarketing service had to build on our skills and grow into a division 1 player offshore. This mindset was applied and similar to the athletic competition. Hester enrolled at the University of Miami, where he played for the Miami Hurricanes football team from 2003 to 2005. As a sophomore in 2004, he earned national recognition as a kick returner after being named a first-team All-American Ultimately, Hester completed his college career with a total of six touchdowns from kick returns, including one blocked field goal return.

"From the jukeboxes to the pinball machines." Obviously, any solid organization can be experts in multiple verticals in business, arts and athletics. Hester holds the NFL record for most all-time return touchdowns (punt and kickoff combined) and most all-time punt return touchdowns. This represents a well rounded superior football player that has mastered his trade.

"Ah wow, The Mercedes Benz Limo for VIP guest service." Naturally, sports stars are used to traveling in style. #23 recognizes style, class and luxury. He is widely regarded as one of the best return specialists in NFL history, and was the first person to return the opening kick of the Super Bowl back for a touchdown.

"Congratulations man." In 2013, Hester outran a cheetah in a race sponsored by National Geographic at Busch Gardens Tampa. The competition consisted of Hester running back and forth on a straight track to simulate laps, while the cheetah ran in a similar but separate track.

"From all your guy's success. I know it is hard work and a dedication that you guys put in it."He played college football at Miami, where he was the first player in the university's recent history to play in all three phases of American football: offense, defense and special teams. That alone shows a true commitment to his professional craft of being one of the best football players in history.

"Keep up the good work."One person that knows how hard work can breed success is Devin Hester. Our telemarketers can appreciate his words or wisdom and encouragement.

"Keep G-d first and your business will do great." The shout ends with Devin showing us that faith in a higher power will always lead an individual to success and fulfillment.

Combined special teams return touchdowns, career: 20 (14 punts, 5 kickoffs, 1 missed field goal)

Most non-offensive touchdowns, career: 20

Most kickoff and punt return touchdowns, career: 19

Punt return touchdowns, career: 14

Punt return touchdowns, season: 4 (2007)

Kickoff return touchdowns, game: 2 (Chicago Bears at St. Louis Rams, December 11, 2006)

tied with many other players

Combined return touchdowns, season: 6 (2007) (4 punts, 2 kickoffs)

Combined return touchdowns, rookie, season: 5 (2006) (3 punts, 2 kickoffs)

Combined return touchdowns, game: 2, twice

2, Chicago Bears at St. Louis Rams, December 11, 2006 (2 kickoffs)

2, Chicago Bears vs. Denver Broncos, November 25, 2007 (1 punt, 1 kickoff)

Non-offensive touchdowns, season: 6, twice

6, 2006 (3 punts, 2 kickoffs, 1 missed field goal)

6, 2007 (4 punts, 2 kickoffs)