Costa Rica's Call Center (CCC) is a state of the art telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.
Tuesday, September 24, 2024
Expert Customer Care Advanced Training Techniques Revealed
Expert Customer Care Advanced Training Techniques Revealed suggests sophisticated skill sets required for top-tier customer service. Our discussion covers the differences between prospectors and customer care representatives, the application of neuro-linguistic programming in training, and the importance of a well-structured onboarding process. We also draw parallels between training in customer care and working out at the gym, emphasizing the need for continuous learning and adaptability.