Wednesday, May 31, 2023

The Brilliant Leaders Spotlight podcast. Empathy is the the smartest strategy for scaling. Episode 3 with Richard Blank.

Brilliant Leaders Spotlight podcast host, Robert Clinkenbeard has been featured in 50+ podcasts. Robert has evident success in scaling businesses and coaching for service industries, primarily the landscape sector. Robert teaches how to develop a roadmap to achieve your ultimate vision. His mission is to evolve his client's visions and accountability in their businesses and also their personal life. Our 15 to 20-min podcast shares amazing founder stories that reveal the smartest strategies for scaling TODAY. Our audiences are not newbies. They're ready for their next phase of massive growth! Your host, Robert Clinkenbeard, talks with Richard Blank of Costa Rica's Call Center. Costa Rica's Call Center or CCC, is a BPO Telemarketing outsource company located in Costa Rica. They can handle any size BPO and are available to train every call center in Central America. All of their staff are highly trained and bilingual, giving you the same price as a local area but with higher quality staff. Brilliant Leaders Spotlight Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://youtu.be/bTnP7fDoFTQ https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #brilliantleadersspotlight

Monday, May 29, 2023

The BRILLIANCE + PASSION Project with Adam Hommey presents the sales journey of Richard Blank. A long shot CEO story.

The BRILLIANCE + PASSION Podcast highlights entrepreneurs, business creators, and brilliant minds, like you, who reveal what they are doing to make the world a better place by being part of it. Get inspired by their journeys and stories! You’ll discover innovative ways to make a difference for your community, market, and audience – from those who’ve done it. The Brilliance Plus Passion Project with Adam Hommey highlights entrepreneurs, business creators, and brilliant minds, like you, who reveal what they are doing to make the world a better place by being part of it. Social media networks are inherently designed to inflame and divide us. Many of the networking tactics being taught actually generate further alienation and division. The BRILLIANCE + PASSION Podcast is all about opening conversations and creating dialogue that brings us together. The rising tide buoys all ships – we make that happen.Through our powerful, inspirational interviews with business creators and innovators, we shine the spotlight on new points of view that may inspire you today, in some way! This episode is sponsored by The Podcast R.E.A.C.H. System. Are you ready to exponentially reach more profitable customers? The Brilliance Plus Passion Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://youtu.be/plAoTP2UWbM https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #brillancepluspassion

Wednesday, May 24, 2023

How Is this Old-School Retro Gamer Enhancing the Sales Experience!? The Brian Nichols Show episode 518:

We're all tired of the partisan politics. It's exhausting hearing the news with their blatant bias and narrative. People are looking for solutions to the problems they see in the world. Where to turn? At The Brian Nichols Show, we're solving those problems by interviewing noted entrepreneurs, elected officials, business executives, economists, and more by offering practical, liberty-based solutions; not rhetoric. As a sales and marketing executive in the greater telecommunications/cybersecurity sector, I've spent years working with C-Level executives to help them "future-proof" their company's infrastructure for an uncertain future. And at The Brian Nichols Show, I’m taking that industry experiencing and bringing it to the liberty movement. Instead of focusing on libertarians being right, we’re teaching the basic fundamentals of sales and their application in the world of politics, teaching you how to ask better questions to help change people’s minds. So, you ready to help change the world? Welcome to The Brian Nichols Show. Part of the We Are Libertarians Podcast Network. Brian Nichols Instead of focusing on winning arguments, we’re teaching the basic fundamentals of sales and marketing and how we can use them to WIN in both the worlds of business and politics; teaching you how to meet people where they're at on the issues they care about. When people are best friends with other people, they usually stay at a company. On today's episode of The Brian Nichols Show, I'm joined by Richard Blank (CEO of Costa Rica's Call Center) who give us some real, authentic means to enhance the sales experience for both the prospect AND the salesman. https://youtu.be/vgPEh9Se8EA https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #briannicholsshow