Monday, September 30, 2024

The Stclair speaks show featuring YAHAVY ST CLAIR. Special nearshore BPO guest Richard Blank

"Turn your Ideas into income, mastering your ideas will master your income." -Yahavy St Clair. The StclairSpeaksshow is an interview format podcast show where I highlight and showcase professionals in business from across the world, we discuss topics from within their industry expertise and dive into their backstory on how they got to where they are today. A serial entrepreneur from new york city I sold comedy tickets in the streets of times square new york city for seven years which has helped me turn my obstacles into opportunities with my gift for gab ability naturally I use my personality to showcase my comedic side in my content as a content creator promoting my podcast. I've done voiceovers for a cartoon project I currently recording in the process I love what I do and how I can pull people in as a speaker. Finding voices.com was the missing puzzle for me to find my power voice and bring life to the characters and roles I play. https://youtu.be/1wFdOrNAuQ4?si=M3dWNtwV0M4BOt8H Author, Podcaster & Entrepreneur “No one cares about your brand until they know your story.” Passionate storytelling entrepreneur from New York City, helping industry professionals magnify their stories and expand their brands through podcasting. YAHAVY ST CLAIR - BIOGRAPHY My passion for motivational speaking sparked through my own traumatic experiences of pursuing something much larger than myself. I'm a passionate pioneer who turned his obstacles into opportunities with my gift for gab ability. Growing up from humble beginnings in Queens, NYC. I went from the streets of times square NYC selling comedy tickets to make ends meet to speaking on stages speaking in front of large crowds. What I've learned from rock bottom prepared me to stand tall on mountain tops today. One of the many topics I educate people about through storytelling is emotional learning. I've discovered how to uncover the power of mastering my emotional mindset. Allowing my mind to work for me, not against me. Finding ways to break out of addictions by creating internal ambition. The experience you gain is a real investment. As a marketing consulting client. YAHAVY ST CLAIR TOPICS - • Branding • Business • Consulting • Growth • Marketing • Motivation • Sales • Winning YAHAVY ST CLAIR - PROGRAMS Brand Awareness Authentic Automation Services Prospecting Within Your Niche Market Develop and Grow Click Funnel Triggers The Art of the Up-selling Funnel Numbers Don't Lie Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ YAHAVY ST CLAIR, The Stclairspeaks show,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #YAHAVYSTCLAIR #TheStclairspeaksshow #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Special nearshore BPO guest Richard Blank on The Stclair speaks show featuring YAHAVY ST CLAIR. https://youtu.be/1wFdOrNAuQ4?si=M3dWNtwV0M4BOt8H

Friday, September 27, 2024

Why Live Interaction Beats Working from Home

Why Live Interaction Beats Working from Home shows Matthew and his colleague Richard Blank exploring the significant impact of in-person collaboration on productivity. They highlight how working side-by-side, sharing high-fives, and fostering a team spirit can boost productivity by at least 20%. The conversation draws vivid comparisons between in-person and remote work, likening it to the difference between a movie and live theater or a microwave meal and a homemade dish. Tune in to discover why in-person collaboration is essential for getting the best out of your team.

Episode 25: Dialing Success: Richard Blank’s Masterclass in Telemarketin...

Join us for Episode 25 of the No Excuse Pro Podcast, where host Kevin Brierton sits down with Richard Blank, CEO of Costa Rica’s Call Center. In this episode, Richard dives deep into his telemarketing expertise, sharing insights from over two decades of leadership in the call center industry. Richard’s journey began when he moved to Costa Rica to train over 500 employees for one of the country's largest call centers. Now, he’s a recognized leader, known for his motivational speaking and skillful training in telemarketing. Learn how Richard built Costa Rica’s Call Center into a powerhouse by focusing on motivational leadership, personalized training sessions, and his deep understanding of communication and customer service. This episode is packed with actionable strategies for anyone in sales, customer service, or leadership roles.

Be Home By Six... See Ya!

Be Home By Six... See Ya! is a short clip reflecting on how technology and social media have changed childhood nurturing. We discuss the importance of balancing screen time with real-life experiences and the value of those precious moments spent outdoors and with family. Join us as we reminisce about the good old days when being home by six for dinner was the norm. 🌳📚🚮‍♂️

Winter Wonderland Getaway: Rockies vs Alps Adventure

Winter Wonderland Getaway: Rockies vs Alps Adventure is where I, Matthew Gray ask Richard where he'd like to travel. He replied with something quite different than Costa Rica where he's living. He reminisces about his ideal winter getaway, contrasting the Rockies and the Alps and describes the charm of a mountain village during wintertime, with the comforting smell of wood burning in fireplaces, warm stores filled with the scent of cinnamon, and the joy of sledding and ice skating. The conversation explores the allure of both the Rockies and the Alps, ultimately leaning towards the Rockies due to personal connections. Tune in to experience the magic of a winter wonderland adventure and the nostalgic memories it brings.

Grateful Reflections: The Power Of True Friendship

Grateful Reflections: The Power Of True Friendship is heartfelt. Richard Blank reflects on the power of true friendship and the importance of gratitude. He shares how the unwavering support, confidence, and love from his friends have shaped his journey. Despite his success, returning home reminds him that he is still the same person his friends knew back in 1987. The bonds formed through shared experiences, laughter, and tears have created a beautiful story of growth and loyalty. Tune in to hear his touching tribute to the friends who have always been there for him.

Grateful Reflections: The Power Of True Friendship

Grateful Reflections: The Power Of True Friendship is heartfelt. Richard Blank reflects on the power of true friendship and the importance of gratitude. He shares how the unwavering support, confidence, and love from his friends have shaped his journey. Despite his success, returning home reminds him that he is still the same person his friends knew back in 1987. The bonds formed through shared experiences, laughter, and tears have created a beautiful story of growth and loyalty. Tune in to hear his touching tribute to the friends who have always been there for him.

Meeting My Heroes: Fueling My Passion For Success

Meeting My Heroes: Fueling My Passion For Success shows Richard Blank sharing the exhilarating experience of meeting his heroes and receiving their validation. He reflects on how hearing “you got something, kid” from industry icons serves as a powerful checkpoint, far more impactful than praise from family and friends. This recognition fuels his passion and determination to keep pushing forward, proving that the market sees his potential. Tune in to hear how meeting his heroes has motivated Richard to go the extra mile in his journey to success.

Thursday, September 26, 2024

Meeting My Heroes: Fueling My Passion For Success

Meeting My Heroes: Fueling My Passion For Success shows Richard Blank sharing the exhilarating experience of meeting his heroes and receiving their validation. He reflects on how hearing “you got something, kid” from industry icons serves as a powerful checkpoint, far more impactful than praise from family and friends. This recognition fuels his passion and determination to keep pushing forward, proving that the market sees his potential. Tune in to hear how meeting his heroes has motivated Richard to go the extra mile in his journey to success.

Mastering Fluency: The Journey Of A Language Learner

Mastering Fluency: The Journey Of A Language Learner is a journey to mastering fluency. We discuss the challenges of having an accent and how it can make you stand out, but also highlight the strengths of their grammar, vocabulary, and expressiveness. The conversation emphasizes that learning a second language requires discipline and structure, but it is also a valuable gift that can be enjoyed anywhere without the need for technology. Tune in to hear about the commitment and rewards of becoming fluent in a new language.

Conversation with Richard Blank

When you know from the start that your life won't be the one your parents thought for you, when you grab crazy opportunities and use your guts to drive you, you get the amazing life of Richard Blank! Learn his amazing lessons in this episode!

So Funny! Matthew's My Boy!

In this episode of “50 Tastes Of Gray,” we wrap up with a heartfelt and enthusiastic farewell from our guest Richard Blank. He shares a lighthearted moment, praising Matthew’s humor with the phrase, “So Funny, Matthew’s My Boy!” Join us for a delightful episode filled with laughter and camaraderie.

The Six Figure Entrepreneur Podcast presented by Mayowa Ajisafe. Sales Episode #19 with Richard Blank

Here’s a Glimpse of What You’ll Hear: How Richard got started as an entrepreneur How Richard started his business slowly but consistently. The lessons Richard has learned throughout his entrepreneurial journey His book recommendations. His best tip for all entrepreneurs. More people than ever are building cool stuff from the scratch online, building businesses that are solving problems, and they are making a lot of money in the process.On this podcast, your host - Mayowa Ajisafe sits down virtually with amazing six and seven-figure consultants, coaches, and founders of successful online businesses as they share not only stories of their entrepreneurial journey, the challenges they face while building their businesses, and their ideas, opportunities, tips and strategies they are taking advantage of to get ahead in business so the rest of us can do the same. In this episode of The Six Figure Entrepreneur Podcast, Mayowa Ajisafe, host of The Six Figure Entrepreneur Podcast, sits down virtually with Richard to share the stories of his amazing entrepreneurial journey. The Six Figure Entrepreneur Podcast is super excited to host Richard Blank. https://youtu.be/eo0jG9k7GGE?si=SlM1wzrL9dNTJFSk Listen to episodes of The Six Figure Entrepreneur Podcast and learn the tips, strategies, and tactics entrepreneurs who have built businesses from scratch to 6, 7, and 8 are using to build and grow their businesses land more clients and make more money in the process. Discover Exclusive Insights, Tips and Strategies From Successful Entrepreneurs For Taking Your Business Beyond 6 and 7-Figures Here’s a Glimpse of What You’ll Hear: How Richard got started as an entrepreneur How Richard started his business slowly but consistently. The lessons Richard has learned throughout his entrepreneurial journey His book recommendations. His best tip for all entrepreneurs. Resources Mentioned in This Episode Richard’s Costa Rica Call Center The Book Cot founder, Mayowa Ajisafe, has been in the book publishing space and advising about book publishing since 2014. Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, tell signs through phonetic micro expression reading, the pros and cons of A.I and finally, The Famous Buffer-Boomerang Technique We’re a professional publishing agency that makes the process of writing and publishing a book an easy walk for busy entrepreneurs who know the power of a published book, want to write and publish one but are too busy having fun running their businesses. Since 2018, our proven system has helped hundreds of entrepreneurs, thought leaders, coaches, consultants, and experts become instant authority while leveraging their published books to get speaking gigs, invited to speak at conferences and guests on top podcasts. What do you need to write and publish your best business card – a book with your name? When you use our proven system, all you need is an idea, your expertise, and the end goal you want from having a published book. We handle the content, and production processes like writing, editing, proofreading, cover design, publishing, and distribution – you need to block off some hours of your time for a week to “speak” your book. Then we handle the rest of the process. And we don’t stop at that! We also give you a proven blueprint you can copy to use your book to get more visibility, get on podcasts as a guest to share your expertise, and get more leads and paying clients for your business. We focus on ensuring you have a direct path to ROI, which is the most important component. Plus, our entire book production system takes any heavy lifting of writing, preparing, and publishing a book off your plate. We have also made business networking and becoming a published author work together in one single way. How? For busy and successful entrepreneurs who might not be ready to take on a solo book project, we also have many multi-author book projects they can join as co-author for a fraction of the time and financial resources it will take to write and publish a solo book. We have created a system for like-minded experts, thought leaders, coaches, and consultants to share their stories and expertise in one book. The relationships you form through these multi-author book projects on their own are worth more than their weight in gold. You can become an instant authority in your field or niche while connecting with 10 to 20 amazing entrepreneurs like you with whom you share the same passion and getting exposure to the audience they have built for years. You can find details of our ongoing multi-book project you can join here. Are you considering having a book in your name for more visibility, credibility, and the instant authority you get from becoming a published author? Would you like to work with a book publishing agency that wants you to win? For the last 12 years, I have worked as a content and book publishing strategist and a digital lead generation consultant in publishing, B2C and B2B agencies, and marketing event spaces. My strengths include Strategic Content Marketing, thigh ticket Client Acquisition, Project Management, Podcasting, Collaboration-Based Client Acquisition, Business Development, Facebook and Google Display Ads Marketing, and Marketing Strategy. I've worked in agency, in-house, remote, hybrid, and in-house settings all these years. I excel at using my human-to-human conversations and content-based networking to create marketing solutions that produce results. I’ve led and worked with teams to create result-driven projects across various channels. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Mayowa Ajisafe, The Six Figure Entrepreneur Podcast ,Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer, #MayowaAjisafe #TheSixFigureEntrepreneurPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Sales Episode #19 with Richard Blank. The Six Figure Entrepreneur Podcast presented by Mayowa Ajisafe. https://youtu.be/eo0jG9k7GGE?si=SlM1wzrL9dNTJFSk