Get more. A daily Business podcast by Dr. Thomas Trautmann. Joined by sp...

Get more. A daily Business podcast by Dr. Thomas Trautmann. Joined by special guest Richard Blank. Every decision is made by a human brain! Learn the Science of Ethical Persuasion and discover how other people, entrepreneurs, business owners, CEOs experience life and their decision skills. My name is Thomas Trautmann, providing you with unique content and services to Get More! is my goal. Released Wednesday, 11th September 2024 Dr. Thomas Trautmann : As an entrepreneur for years, I had many ups and downs, successes and failures, just like you, but I have a secret tool you don't have ... yet! Following scientific studies in the fields of artificial intelligence, and an engineering degree, my career was oriented towards marketing and sales. After a few years, I became a Certified Neuromarketing Instructor, using the latest brain and decision-making science, improving my clients’ businesses’ marketing, sales and strategies. During these few years teaching and conducting NeuroMarketing projects, I studied the differences between male and female brains to help me improve my relationship and my teachings. Thus was born the NeuroCouple concept, accompanied by my first book on the subject, helping women and men enjoy better relationships thanks to brain science. It was then that it became clear to me that those who deserved the most access to all this knowledge were the people wanting to genuinely help other people reach the best decisions: ENTREPRENEURS. And so was born the Ethical Persuader System, followed by the Decision Hack System. I give workshops, trainings and seminars for companies and individuals. And I am also a speaker at conferences all around the world, to help people like you, make the best decisions to Get More! and become the Ethical Persuader.What drives me? Your smile! To see that you found a new way to be happy in your couple, in your job, in your life. Your smile is a facial expression and as such is driven by your brain! See, I told you I love brains! During my whole career, which I started as a computer engineer investigating the way people were thinking and writing software, I always had a passion for what makes us be who we are. When it comes to my career in Marketing and Sales I always had a strong passion for understanding what make the products and businesses I manage unique, and focused towards their customers, uncovering their hidden motivations and desires. This has allowed me to build very strong ties with my own business customers and strengthen their competitive advantage. Over the last years after having spend over 25 years in engineering and marketing with both high tech and industrial companies such as Robert Bosch, Hewlett-Packard, AOL, Steelcase and Sapa Building Systems, I’ve joined SalesBrain, the first NeuroMarketing agency. Over the last couple of years I noticed that many parts of neuroscience could not only used for marketing, sales, management or strategy, but could be very useful in your personal life, in your love life . Born in Switzerland of German descent, I have lived in Belgium, France, and Ireland, and consider myself a European citizen. I am living with my second wife for more than 10 years and have 5 kids (2 from a past life, and 3 with my wife), which gives me a great perspective on what love life is about. I graduated in Computer Engineering, hold a Master Sc. in Artificial Intelligence and Algorithmic and a PhD in Artificial Neural Networks.[:fr] Ce qui me motive ? Votre sourire ! Vous voir heureux d’avoir trouvé une nouvelle méthode pour plus de joie dans votre couple, votre travail, votre vie. Votre sourire est une expression faciale qui est pilotée par votre cerveau ! Vous voyez ? Je vous avais dit que j’adore les cerveaux ! Durant toute ma carrière, qui à débutée comme ingénieur en informatique à décortiquer le raisonnement des autres lors de l’écriture de leur programmes, je me suis toujours passionné pour ce qui fait de nous qui nous sommes. Pour ce qui est de ma carrière dans le Marketing et la Vente, j’ai toujours eu une forte passion pour comprendre ce qui rend des produits, ou une entreprise, uniques et focalisés vers les clients, afin de comprendre leurs motivations cachées et leurs désirs. Ceci m’a permis de construire des liens très étroits avec mes propres clients tout en renforçant leur avantage compétitif. Au cours des 25 dernières années passées dans l’ingénierie puis le marketing et la vente, aussi bien dans des entreprises de high-tech qu’industrielles, comme Robert Bosch, Hewlett-Packard, AOL, Steelcase et Sapa Building Systems, j’ai pu apprendre de sur nous en regardant les gens à l’œuvre. Puis j’ai rejoint comme partenaire SalesBrain, qui est la première agence de NeuroMarketing. Ces dernières années passées dans l’application des neurosciences au marketing, à la vente et à la stratégie m’ont fait réaliser qu’il pourrait être fort utile d’appliquer les neurosciences à votre vie personnelle, à votre vie amoureuse. Né en Suisse de parents allemands, j’ai vécu en Belgique, Irlande et en France, je me considère comme un citoyen européen. Je vis depuis plus de dix ans avec mon épouse et ai 5 enfants (2 d’un premier mariage et 3 avec mon épouse), ce qui me donne une belle perspective sur la vie de couple. Je suis diplômé comme Ingénieur en Informatique et possède un DEA en Intelligence Artificielle et Algorithmique ainsi qu’un Doctorat en Réseaux de Neurones Artificiels. St.-Raphaël, Provence-Alpes-Côte d'Azur, France

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #DrThomasTrautmann #Getmore #GetAuthenticWithMarquesOgdenShow #MarquesOgden #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending https://youtu.be/vZGKNTVkroE

Building Dreams in Costa Rica: Leadership, Pinball, and Passion with Ric...

In this inspiring episode, we sit down with Richard Blank, the CEO of Costa Rica’s Call Center, who shares his remarkable journey from Philadelphia to Costa Rica at the age of 27. Richard talks about how his bilingual skills opened doors across Latin America and how he built his company from the ground up, overcoming numerous challenges along the way. We dive into his leadership philosophy, which focuses on empathy, motivation, and the power of human connection in the call center industry. Richard also discusses his unique approach to training over 10,000 bilingual telemarketers and the tools that have helped him succeed, like phonetic micro-expression reading and the famous Buffer-Boomerang Technique. In addition to his professional expertise, Richard shares his personal passions, including his massive collection of restored American pinball machines and antique jukeboxes, and how gamification plays a key role in his company’s culture. He reflects on the importance of authenticity, following your dreams, and embracing the journey with integrity. This episode is filled with insights on leadership, the future of AI in telemarketing, and how living authentically can bring true happiness. Tune in for a conversation that goes beyond business and explores what it means to live a fulfilling and impactful life.

The Essence of Authenticity. #business #entrepreneur #callcenter #bpo #b...

The Get Authentic With Marques Ogden Show. Episode 365: Live Life Authentically with Richard Blank. In partnership with the Alumni Media, this podcast delivers honest, unfiltered and real-time stories & knowledge with authenticity.Learn from Marques Ogden, a former NFL player who went from eight figures to $8.25/hour by not accepting responsibility for his role in failing his first entrepreneurial venture. Now, he's risen from the ashes to share his experiences and powerful story so others don't make the same mistake.Twice a week, he'll interview people ranging from celebrities, entrepreneurs, business professionals and athletes who've achieved the success they've always aspired to by living their lives with authenticity and vulnerability. How To Live Your Life Authentically, with Richard Blank Join us as Richard Blank shares his insights on the essence of living an authentic life. Discover the strategies and mindsets that empower individuals to embrace their true selves, pursue their passions, and lead a life aligned with their deepest values. Richard’s story and experiences offer valuable lessons on authenticity, resilience, and the joy of living a life true to oneself. This episode is a must-listen for anyone seeking to cultivate a more genuine, fulfilling life. Ready to elevate your mindset with a touch of innovation? The Get Authentic With Marques Show proudly aligns with this exceptional individual, bringing you a unique blend of wisdom and authenticity. Take the next step toward a refreshed perspective! A Journey from Spanish Major to Entrepreneur Well, it was really built on momentum. I was a Spanish major in college. At 27, I was given a one in a million opportunity to move to Costa Rica for a couple of months and work at my friend's center. I decided to stay and two months turned into four years. So I really learned the business from the inside out. And kind of like a football analogy, I was getting a lot of first downs. And when you get positive reinforcement, it only lets you know that you're doing something correctly. So by being a guest in this country, falling in love with the girl of my dreams and really being accepted because I understood the rules, it worked for me. I found the right place to be. And now I can pay it forward like you do, Marcus, where it's not just all financial. You're paying it forward with a compliment or giving someone time or attention or just being a true friend. And so for me, I'm able to feed families. I give them stability. And also self-reliance and self-confidence. And so I can combine my Northeast Philadelphia to this Costa Rican culture, learning the call center industry, putting my special sauce on it because I collect pinball and jukeboxes and just create a really nice company culture, kind of like a winning team. It's synergy where all parts work together for the common good of the whole. You can have a coach or a captain or somebody on the team that riles you up and is that cheerleader, but they can also be a cancer. You need to get the respect from the people that work with you. So if you get promoted, it's through merit. And then they're the ones that follow. Accountability and Relationship Building I'll give you one of the best examples, no surprises. Good, bad or ugly, I'll make a phone call to my client. I prefer preventions instead of cures. And now naturally my relationship with this individual is great anyway, but something came up. And so I make the phone call, let them know what's happening, make suggestions and have an action plan. Do I wish that I'm talking about touchdowns? Yes, but there's a fumble there. So why don't we discuss what went wrong my accountability, because I'm willing to fall on every sword, every sword, just to keep the tone and be diplomatic and strategic. It's not a deal breaker. Even though I wasn't even in the country, I'll still take responsibility for it. And they realize that it's an overextension, but that's not the point. The point is, if you have that sort of relationship where you can be forthright with an individual and you talk about what's good and bad, you listen to opinions, you make suggestions and collectively you move forward, What a relationship. It's like a band. It's a team. It's anybody that's working together. And my ego is fine. I might be a decision maker in certain areas, but a lot of my decisions are done because of past experiences. David vs. Goliath: Small Company Values And... It's you always have open door policies and you're hoping that people will go to office hours or to the coach or to the boss. But you've got to work up to that. You can't just keep the bird in the cage. You have to allow it to leave. And come back. Because just like yourself, you had options. You chose Howard University and the other NFL teams to play on. And here I compete against Amazon, HP, Intel, Oracle, and a slew of other division one call centers. Am I division one? Yes, but I'm smaller. I'm 150, not 10,000. But there are certain areas in which I get a gold. Jeff Bezos is brilliant. And obviously he does not have the time to play pinball with every agent or break bread with them. I did. So at least I get a gold there. And there's a couple other areas in regards to training and walking the roads and being there for them on the up and down days. So at least... Those are the sort of people that gravitate towards this place, not to be hidden amongst thousands or to be in the front row raising your hand like a teacher's pet. The Essence of Authenticity What does the word authentic slash authenticity mean to you? It means looking at your own eyes in a mirror. You can be whatever you want to somebody else. But at the end of the day, when you have your moments of clarity, being authentic is being essential and knowing your essence. And so really, it's not about putting a front. It's really being as true and transparent as possible. Richard, I really like what you said. It's like looking yourself in the eye and knowing who you are and being being happy with that and being realizing of the fact that you are the best thing that has happened to you. But if you don't believe that, right, Richard, it's hard to move forward. https://youtu.be/2j3Bq9LcgQ4 https://youtube.com/shorts/fyleIXD0O_Y?feature=share https://youtube.com/shorts/Fr_98aeDkJM?feature=share https://youtube.com/shorts/3Vnifqy9V4o?feature=share https://youtube.com/shorts/f2aOvYRA63Q

Marques Ogden (born November 15, 1980) is an American former professional football offensive tackle and center. He was selected by the Jacksonville Jaguars in the sixth round of the 2003 NFL draft.[1] He had stints with the Jaguars, Scottish Claymores, Baltimore Ravens, Buffalo Bills, Tennessee Titans, Reading Express and Triangle Torch. He is the brother of Hall of Fame offensive tackle Jonathan Ogden. Education and early career Ogden graduated from Howard University in 2002 with a Bachelor of Science in Finance, with an emphasis on construction and cost accounting. While at Howard, he played for the NCAA Division I football team. In 2005, he participated in a program through the University of Southern California on project development and construction developed specifically for NFL players hoping to prepare for their careers after football. After retirement After retiring from the NFL, Ogden formed a company called Kayden Premier Enterprises Inc., an earth-moving company based out of Baltimore, Maryland. After going out of business in 2012, he received financial aid from the Gene Upshaw Players Assistance Trust Fund. He has since become a public speaker and has been involved with the National Youth Football Organization in a coach-like role. While developing his business from 2013 to 2016, Marques took on various roles including speaking at small events and working as a birthday clown and a private football coach. Eventually, Marques landed his first formal speaking event when he spoke at Miller-Motte College in Wilmington, North Carolina, for their 100th commencement ceremony. Top 100 MBE Winners through the Center for Business Inclusion and Diversity sponsored by The University of Maryland, Southwest Airlines, and greiBO media (2010) Winner of the Rising Star Under Age 40 Award from Living Classrooms and Stevenson University (2010) Selected for Greater Baltimore Committee Leadership Council (2010) Nominated for the Mayor's Business Recognition Award through the Greater Baltimore Committee Program. Invited to become an honorary member of the Morgan State University Business Honor Program (2010) Engage Marques engages audiences by sharing personal stories of triumph and adversity, from his NFL career to rebuilding his life after losing everything. His authentic storytelling and interactive style captivate and encourage audience participation, making his keynotes dynamic and impactful. Enlighten Through his experiences, Marques offers fresh perspectives on leadership, adversity, and personal growth. He helps audiences shift their mindset, teaching the importance of resilience, accountability, and purpose in both personal and professional life. Educate Marques goes beyond motivation by providing actionable strategies for success. He educates audiences on practical tools like leadership development, sales techniques, and business strategies that can be immediately implemented for lasting results. Meet Marques Ogden, a seasoned Keynote Speaker, Business Luminary, and Host of “Get Authentic With Marques Ogden.” Podcast Keynote Speaker & Business Coach Marques simplifies success with tailored presentations centered around The Success Cycle. From communication to innovation, he believes in mastering the fundamentals. Host of “Get Authentic With Marques Ogden” podcast In just 7.5 months, Marques’ podcast earned a global top 1% ranking. Join him for impactful insights and authentic stories that resonate. Corporate Consultant & Mentor With over a decade of NFL experience, Marques guides businesses through generational shifts, transitions, innovation, and diversity & inclusion. The Story Behind the Success From a multi-million dollar NFL career to losing everything in 90 days, Marques’ story of resilience and accountability has been featured in Forbes, USA Today, Cheddar news, Core Magazine, Authority Magazine, Sir Walter Raleigh Media and more. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #GetAuthenticWithMarquesOgdenShow #MarquesOgden #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending

David vs. Goliath: Small Company Values. #business #entrepreneur #callce...

The Get Authentic With Marques Ogden Show. Episode 365: Live Life Authentically with Richard Blank. In partnership with the Alumni Media, this podcast delivers honest, unfiltered and real-time stories & knowledge with authenticity.Learn from Marques Ogden, a former NFL player who went from eight figures to $8.25/hour by not accepting responsibility for his role in failing his first entrepreneurial venture. Now, he's risen from the ashes to share his experiences and powerful story so others don't make the same mistake.Twice a week, he'll interview people ranging from celebrities, entrepreneurs, business professionals and athletes who've achieved the success they've always aspired to by living their lives with authenticity and vulnerability. How To Live Your Life Authentically, with Richard Blank Join us as Richard Blank shares his insights on the essence of living an authentic life. Discover the strategies and mindsets that empower individuals to embrace their true selves, pursue their passions, and lead a life aligned with their deepest values. Richard’s story and experiences offer valuable lessons on authenticity, resilience, and the joy of living a life true to oneself. This episode is a must-listen for anyone seeking to cultivate a more genuine, fulfilling life. Ready to elevate your mindset with a touch of innovation? The Get Authentic With Marques Show proudly aligns with this exceptional individual, bringing you a unique blend of wisdom and authenticity. Take the next step toward a refreshed perspective! A Journey from Spanish Major to Entrepreneur Well, it was really built on momentum. I was a Spanish major in college. At 27, I was given a one in a million opportunity to move to Costa Rica for a couple of months and work at my friend's center. I decided to stay and two months turned into four years. So I really learned the business from the inside out. And kind of like a football analogy, I was getting a lot of first downs. And when you get positive reinforcement, it only lets you know that you're doing something correctly. So by being a guest in this country, falling in love with the girl of my dreams and really being accepted because I understood the rules, it worked for me. I found the right place to be. And now I can pay it forward like you do, Marcus, where it's not just all financial. You're paying it forward with a compliment or giving someone time or attention or just being a true friend. And so for me, I'm able to feed families. I give them stability. And also self-reliance and self-confidence. And so I can combine my Northeast Philadelphia to this Costa Rican culture, learning the call center industry, putting my special sauce on it because I collect pinball and jukeboxes and just create a really nice company culture, kind of like a winning team. It's synergy where all parts work together for the common good of the whole. You can have a coach or a captain or somebody on the team that riles you up and is that cheerleader, but they can also be a cancer. You need to get the respect from the people that work with you. So if you get promoted, it's through merit. And then they're the ones that follow. Accountability and Relationship Building I'll give you one of the best examples, no surprises. Good, bad or ugly, I'll make a phone call to my client. I prefer preventions instead of cures. And now naturally my relationship with this individual is great anyway, but something came up. And so I make the phone call, let them know what's happening, make suggestions and have an action plan. Do I wish that I'm talking about touchdowns? Yes, but there's a fumble there. So why don't we discuss what went wrong my accountability, because I'm willing to fall on every sword, every sword, just to keep the tone and be diplomatic and strategic. It's not a deal breaker. Even though I wasn't even in the country, I'll still take responsibility for it. And they realize that it's an overextension, but that's not the point. The point is, if you have that sort of relationship where you can be forthright with an individual and you talk about what's good and bad, you listen to opinions, you make suggestions and collectively you move forward, What a relationship. It's like a band. It's a team. It's anybody that's working together. And my ego is fine. I might be a decision maker in certain areas, but a lot of my decisions are done because of past experiences. David vs. Goliath: Small Company Values And... It's you always have open door policies and you're hoping that people will go to office hours or to the coach or to the boss. But you've got to work up to that. You can't just keep the bird in the cage. You have to allow it to leave. And come back. Because just like yourself, you had options. You chose Howard University and the other NFL teams to play on. And here I compete against Amazon, HP, Intel, Oracle, and a slew of other division one call centers. Am I division one? Yes, but I'm smaller. I'm 150, not 10,000. But there are certain areas in which I get a gold. Jeff Bezos is brilliant. And obviously he does not have the time to play pinball with every agent or break bread with them. I did. So at least I get a gold there. And there's a couple other areas in regards to training and walking the roads and being there for them on the up and down days. So at least... Those are the sort of people that gravitate towards this place, not to be hidden amongst thousands or to be in the front row raising your hand like a teacher's pet. https://youtu.be/2j3Bq9LcgQ4 https://youtube.com/shorts/fyleIXD0O_Y?feature=share https://youtube.com/shorts/Fr_98aeDkJM?feature=share https://youtube.com/shorts/3Vnifqy9V4o?feature=share

Marques Ogden (born November 15, 1980) is an American former professional football offensive tackle and center. He was selected by the Jacksonville Jaguars in the sixth round of the 2003 NFL draft.[1] He had stints with the Jaguars, Scottish Claymores, Baltimore Ravens, Buffalo Bills, Tennessee Titans, Reading Express and Triangle Torch. He is the brother of Hall of Fame offensive tackle Jonathan Ogden. Education and early career Ogden graduated from Howard University in 2002 with a Bachelor of Science in Finance, with an emphasis on construction and cost accounting. While at Howard, he played for the NCAA Division I football team. In 2005, he participated in a program through the University of Southern California on project development and construction developed specifically for NFL players hoping to prepare for their careers after football. After retirement After retiring from the NFL, Ogden formed a company called Kayden Premier Enterprises Inc., an earth-moving company based out of Baltimore, Maryland. After going out of business in 2012, he received financial aid from the Gene Upshaw Players Assistance Trust Fund. He has since become a public speaker and has been involved with the National Youth Football Organization in a coach-like role. While developing his business from 2013 to 2016, Marques took on various roles including speaking at small events and working as a birthday clown and a private football coach. Eventually, Marques landed his first formal speaking event when he spoke at Miller-Motte College in Wilmington, North Carolina, for their 100th commencement ceremony. Top 100 MBE Winners through the Center for Business Inclusion and Diversity sponsored by The University of Maryland, Southwest Airlines, and greiBO media (2010) Winner of the Rising Star Under Age 40 Award from Living Classrooms and Stevenson University (2010) Selected for Greater Baltimore Committee Leadership Council (2010) Nominated for the Mayor's Business Recognition Award through the Greater Baltimore Committee Program. Invited to become an honorary member of the Morgan State University Business Honor Program (2010) Engage Marques engages audiences by sharing personal stories of triumph and adversity, from his NFL career to rebuilding his life after losing everything. His authentic storytelling and interactive style captivate and encourage audience participation, making his keynotes dynamic and impactful. Enlighten Through his experiences, Marques offers fresh perspectives on leadership, adversity, and personal growth. He helps audiences shift their mindset, teaching the importance of resilience, accountability, and purpose in both personal and professional life. Educate Marques goes beyond motivation by providing actionable strategies for success. He educates audiences on practical tools like leadership development, sales techniques, and business strategies that can be immediately implemented for lasting results. Meet Marques Ogden, a seasoned Keynote Speaker, Business Luminary, and Host of “Get Authentic With Marques Ogden.” Podcast Keynote Speaker & Business Coach Marques simplifies success with tailored presentations centered around The Success Cycle. From communication to innovation, he believes in mastering the fundamentals. Host of “Get Authentic With Marques Ogden” podcast In just 7.5 months, Marques’ podcast earned a global top 1% ranking. Join him for impactful insights and authentic stories that resonate. Corporate Consultant & Mentor With over a decade of NFL experience, Marques guides businesses through generational shifts, transitions, innovation, and diversity & inclusion. The Story Behind the Success From a multi-million dollar NFL career to losing everything in 90 days, Marques’ story of resilience and accountability has been featured in Forbes, USA Today, Cheddar news, Core Magazine, Authority Magazine, Sir Walter Raleigh Media and more. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #GetAuthenticWithMarquesOgdenShow #MarquesOgden #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending The Essence of Authenticity What does the word authentic slash authenticity mean to you? It means looking at your own eyes in a mirror. You can be whatever you want to somebody else. But at the end of the day, when you have your moments of clarity, being authentic is being essential and knowing your essence. And so really, it's not about putting a front. It's really being as true and transparent as possible. Richard, I really like what you said. It's like looking yourself in the eye and knowing who you are and being being happy with that and being realizing of the fact that you are the best thing that has happened to you. But if you don't believe that, right, Richard, it's hard to move forward.