Dave Hanson from Slap Shot shows Costa Rica's Call Center how to knock o...

The famous defensive player starts off the video strong, "Hey gang, it's Jack. Charlestown Chiefs. #16" David J. Hanson is a retired American professional ice hockey player.He played 33 games in the National Hockey League, and a total of 103 games in the World Hockey Association.



"foil?" Naturally before any game, The Hansons would wrap their fists with tin foil for extra punching power! This has shown to be a very effective technique during pre game brawls or during the hard hitting three periods. CCC makes sure our telemarketers are ready win when they hit the phones every day. We don't wrap our wrists, yet we prepare mentally to be strong and take the hits.Dave Hanson  was originally cast as "Dave 'Killer' Carlson" in the 1977 film Slap Shot, Hanson was recast as "Jack Hanson", one of the Hanson Brothers. Professional actor Jerry Houser was then cast as "Killer", the character based on Dave Hanson.



"old time hockey?" CCC strongly believes that having manners and class is an old time technique as well on a cold call. Hanson played hockey for the St. Paul Vulcans and for Herb Brooks' University of Minnesota college team before joining the pros. His classic training and mastering the basics is what made him a success on and off the ice.



"Hey Richard, who is the best coach and player ever...Yeah right, I know. Ha Ha, he wanted me to say that." Nobody can match Paul Newman as Reggie and Dave Hanson made sure to let us know. A framed picture of the famous coach proudly resides on the wall of his office and is a testament to how a solid leader can produce champions. Mr. Blank is well known for having the best gamification and company culture in the near shore outsourcing industry.



"Anyway, he wants me to send a big hello to you all as you celebrate your 12th anniversary of being in business. That is just awesome." Once Dave hit the ice, the team's morale changed and they made a difference when they won big games. Any solid player needs endurance, strength and raw talent in order to remain competitive for over a decade.The same can be said for a CEO of a BPO offshore service provider that manages, coaches and produces the best bilingual phone professionals.



"I understand that you got a great art deco building," CCC proudly shines on the corner of 23rd street and 11th avenue in Barrio Aranjuez. The Chief's played in the following arenas during the filming: Clinton Arena in Clinton, New York, Utica Memorial Auditorium in Utica, New York and the Onondaga County War Memorial Auditorium in Syracuse. Naturally, a building can make a statement and produce a certain mindset for those that enter and must perform at their best.



"You got a vintage Mercedes limo which you need to make it look mean." The Hansons only would travel when their ride made a statement. Dave shows us how a limo would look if one would hit it with a hammer. Naturally, all of our guests and clients are met at SJO in comfort and luxury. If t is a quick trip the the center to meet their staff or a long drive to the beach, our 300D Lang makes the trip a classic memory.



"video arcades, jukebox arcades, pinball machines, cafes. YOU GOT IT ALL." Just like any good boss, CCC provides the entire staff a place where they can let off steam and recharge their batteries.



"But what I really want to know if they show Speed Racer?" The break rooms all have flat screens that can display your favorite show. I am not sure how many Ticos grew up watching classic cartoons. The call center likes to show classic shows to help the agents build rapport with the clients that fall into that specific demographic. A large percentage decision makers know TV from the 1960s through the 1980s quite well and it can serve as an excellent bridge between points.



The video shout winds down with some final words of wisdom ,"Listen anyhow, congratulations. wish you all the best." Dave manages a sports center at Robert Morris University and has given his time in producing the next generation of old time hockey players.



"pura vida" Dave shows that his appeal stretches far into Costa Rica along with Latin America.



The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida Dave.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/4CP8mea6MnI

AJAX from THE WARRIORS has COSTA RICA'S CALL CENTER'S back

The video begins with a solid punch, "A WARRIORS hello to my TICO staff from AJAX!" William James Remar is an American actor. He has played Ajax in The Warriors (1979), Albert Ganz in 48 Hrs. (1982),



Ajax continues the video with an acknowledgement, "You celebrated a 12th year anniversary in business!" Just like the Coney Island Warriors, it takes endurance and toughness to compete in the offshore business process outsourcing industry. Ajax is a stocky, brown-haired, blue-eyed Caucasian male, wearing a black tank top under his vest, with fingerless gloves, completed with slacks the color of his hair. He is the toughest member in the gang, and he is always trying to show his manhood. He doesn't like running from a fight. Despite all this, he is extremely loyal to the gang.



The Warriors hangout was comfortable and served a purpose.James can appreciate the extra efforts made to ensure the nearshore call center staff  has high morale. " classic art deco building, neon marquees, jukebox arcade, 11 pinball machines, 50s cafe," Though Ajax is the best fighter, he has the worst attitude and behavior in the crew, but he is highly dependable and always ready to help fellow Warriors when they need manpower. However, he is lustful to any girls, confident in his strength, and highly ambitious to have a high rank within the crew.He is also quite a trash-talker, and has an extremely short temper. He often prefers to fight, rather than to talk things over or negotiate. Despite his negative traits, Ajax is fiercely loyal to the Warriors, considering them as brothers, rather than normal gang mates.Whenever a Warrior needs his assistance in a fight, Ajax is always ready to help, and the Warriors knew they could depend on him.



"and vintage 300D Mercedes limo. PURA VIDA." All of our guests are met at SJO in style and comfort. Ajax was one of the nine delegates chosen by Warlord Cleon to represent The Warriors at the meeting hosted by Cyrus and the Riffs in the Bronx. At the meeting, Cyrus was murdered and The Warriors were wrongfully blamed for his death, which led to the death of Cleon at the hands of the Riffs. Despite Swan being designated Warchief and the gang's second-in-command, Ajax briefly attempted to take control of the gang. This failed and Ajax was able to redeem himself later when he helped Swan, Snow and Cowboy defeat the Baseball Furies.



This was booked for you guys from Richard, WAR CHIEF AND BEST BOSS" AJAX most important appearance in the movie is the fight against the Baseball Furies, in Riverside Park, where he is ambushed. His most famous quote,  "I'll shove that bat up your ass and turn you into a popsicle." made him a legend with a large cult following.



The video concludes with some final words of wisdom, "Take it easy"



The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida JAMES.





COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/5VjEDGzKxKw

Alicia Liken shows her ability to spot talent and how to effectively com...

"Your boss Richard, is amazing and he wants to say you guys are just killing it."





The valuable executive at Cameo starts off her video with a strong first impression when she says, "Costa Rica's Call Center. What's up? It's Alicia. Copywriter at Cameo." Alicia is a brand storyteller that specializes in thumb-stopping content. In addition to data-driven insights to guide creative and it shows.



She continues her positive attitude when she mentions a milestone," I just wanted to say congratulations on your 12th year in business." With a degree from



Central Michigan University in Marketing Communications, Alicia can fully appreciate the endurance it takes to compete in the offshore BPO industry.



"Your boss Richard, is amazing and he wants to say you guys are just killing it." CCC appreciates the compliment and has worked very hard to produce the most effective outsourcing work environment.We are confident that as your business grows, you will always treat those that work in in your organization with dignity and respect. That is how we were raised.



"So I m going to mention your classic art deco building which I am sure is the bomb." Barrio Aranjuez has a shining jewel on the corner of 23rd street and 11th avenue. Alicia is a



Freelance Contributing Writer that does Research, writes, and produces high-quality content focused on Chicago entertainment. Naturally, curbside appeal makes all of the difference when making a statement locally and virtually.



"Neon marquees. You got a jukebox arcade." Alicia has an eye for graphic design and modern aesthetics. CCC is known for having the best gamification free play arcade in the BPO industry. Since Alicia strongly believe marketers need to take risks and be disruptive to grow their business. We decided that anyone that works with us with come out stronger, smarter and more successful when telemarketing. Pus, any building with choice neon lights really shines and that can spread to the mindset of the call center agent when they enter the building!



"11 pinball machines. Where do you even store those?" It was tough to find, yet the owner of CCC has purchased and restored classic American pinball after lost in storage for over a decade near the beach". The majority of our agents have never played real machines and have the chance to hang out with the boss in the game room. The bonding that takes place is priceless and produces a more stable work force.



"Your 50's cafe." CCC has the best double cheeseburgers in town. The cafe is open to our staff and the general public. Red and white booths look amazing with the traditional black and white checkered floor. Naturally, a jukebox rests in the corner and is always playing classic hits.



"Your vintage 300D Mercedes Limousine. Holy cow that is amazing." CCC picks up all of our clients and guests when they fly into SJO. They have many options which includes a first class trip to the beach, the call center or just touring the country in luxury and comfort.



The video concludes with a classy goodbye, "Pura Vida. Congratulations."



The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida Alicia.

Alec Webber acknowledges COSTA RICA'S CALL CENTER amazing work environme...

"Everything is just vintage and old and really cool. So, props to you guys. Enjoy those things."



The personal shout out begins with a smooth style when Alec says, "alright, the Costa Rica's Call Center and their cool staff."



"Um, Pretty sure I have done a shout out for you guys before.So, really excited to do it again." once becoming an intern at Cameo, his shout outs are in very high demand and he is more than able to fulfill the needs of the multiple video requests.



"This shout out comes from Richard.Who is obviously, the best boss." A proud alumni of the  Arizona State University - W. P. Carey School of Business. Alec can clearly understand the importance of strong leadership in order to endure the competitive offshore outsourcing industry. Not to mention, Richard is a graduate of University of Arizona with a degree in Spanish and Communication. Both studies have enable Mr. Blank to manage a medium sized call center.



"And I want to give a shout out to the Tico staff. You guys just celebrated your 12th year anniversary." Alec makes sure to notice how dedicated a telemarketing staff can be in order to produce a slid track record of success in near shore customer support services.



"Being in business, which is awesome." The fact that Alec has shown interest in building his own business is a good start to a long term plan of hiring a large group of employees.



"You got your classic art deco building, your neon marquees, jukebox arcade, pinball machines, a cafe." CCC has a the reputation of providing the best work environment and call center culture in Central America. This will produce a very low attrition rate and high employee satisfaction.



"Everything is just vintage and old and really cool. So, props to you guys. Enjoy those things." The new generation has been given the chance to experience the sights and sounds of years past when the world did not revolve around smart phones or computers. The mix of old and new can produce the best characteristics in a growing sales force that must relate to an older generation of clients to build rapport and close the deal.



"It sounds really exciting. I will have to swing by sometime." Once the pandemic ends, CCC extends an open invitation to our friends and clients. We have a classic 300D Mercedes Lang limousine that meets our clients at SJO for a luxury trip to the beach or for an on site visit to the center to meet their agents.



The message concludes with a final shout of positive energy, "Pura vida baby. Congratulations on 12 years and here is to the next 12." Alec makes sure to encourage the offshore outsourcing industry to continue to be an example in Latin America.



The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida Alec.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/P-urDP4U3k8

Theo McCoy thinks that COSTA RICA'S CALL CENTER is the best, "Gee Wiz, ...

The Famous Podcaster, TikToker & Instagrammer begins the video with gusto, ". Hi. I'm Theo and this is a big hello to the cool staff at COSTA RICA'S CALL CENTER.

Theo continues his compliments and even invents a word when saying, "I want to say a huge congratulations on your 12th year anniversary in business. That is ginormous."

"Well done to all of you. I am sure you all have been working super hard." Melbourne, Australia's has given Theo the same hard work ethics to ensure endurance and long lasting success. He can appreciate the intense competition in the offshore outsourcing telemarketing industry. He continues to focus on helping People Leverage Disruptive Change Through Meaningful Communication.

"So, congratulations on making it this far. Well done to you all." His impressive work as an Outreach Coordinator at Resilient Futures has properly prepared him to influence the world in a positive light. Just like our BPO customer service agents can make a fist call resolution when clients enter our queues. Theo background includes a history in the online video production space. He currently works in the media communications & messaging field for Resilient Futures, creating meaningful and purposeful communication to help spread the message of changing ahead of change, and promote the opportunities to leverage disruption rather than falling into Managed Adaptive Decline and falling foul of its consequences.

"How can I go past mentioning the classic art deco building, your neon marquees, jukebox arcade, 11 pinball machines 50's cafe." Theo appreciates the fact that a positive work environment can bring out the best in employees while reducing call center attrition. Barrio Aranjuez has a beautiful 3 story outsourcing company with a real gamification business culture to increase morale.

"and vintage Mercedes limousine. Pura Vida." CCC has restored a classic 300D lang for our guests, clients. In addition, Daisy the Limo participates in many special classic car events and parades taking place around Costa Rica.

"Gee Wiz, you have got it all." Theo hits the nail on the head regarding the boss, the office perks and how Richard leads the best telemarketing team in Central America. 

The video winds down with some final thoughts, "So, well done to everyone at Costa Rica's Call Center. This call center may just be the best call center in the world."

The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this personal shout out. Stay safe Theo and PURA VIDA.

COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/NviQwd9F0ic

Doug Cummings touches base with the Ticos at COSTA RICA'S CALL CENTER

"Hey there." The  Sr. Data Analyst, Strategy & Finance at Cameo begins his video with style.

"This is a shout out to the amazing staff at COSTA RICA'S CALL CENTER PURA VIDA staff. From Richard." The Senior Decision Sciences Analyst expert can appreciate a positive work environment when the boss knows and respects his staff.

Doug continues his keen interest  in our BPO telemarketing milestone, "He just wanted to send you guys a shout out for celebrating 12 years in business. So, that is amazing." 

"Sounds like you guys have a great space. I heard you guys have a neon marquee. I have some neon at my apartment as well as you can see in the background." the 

University of Notre Dame - Mendoza College of Business alumni was educated on how a cool environment can produce a positive effect.

"Hope everyone is staying safe and healthy." Doug showed his concern that Costa Rica continues to be the country with the lowest amount of cases during this pandemic.

"And yeah, just wanted , Richard just wants to show his appreciation to the staff." CCC looks forward to following your bright career and have faith that your leadership will produce amazing results.

The video winds down with a very proper sendoff, "Shout out to my Ticos in Costa Rica."

The entire staff of COSTA RICA'S CALL CENTER appreciates the time and effort in making this video. Stay safe Doug and PURA VIDA.

COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/mDj1hAn-6Wc

British television star CONOR says PURA VIDA to the staff at COSTA RICA'...

British television star CONOR says PURA VIDA to the staff at COSTA RICA'S CALL CENTER.

The video starts off in proper UK fashion and class, "Sure help that you are well."

The actor who performed on the show Emmerdale begins with a sincere message, "Thank you for reaching out"

"This is the third cameo I have done so far. So, hopefully it is okay with you." Conor ensured that his international public relations with a telemarketing call center was up to speed. He did well with our QA department metrics. His performance on the show Ackley Bridge was impressive.

"I know you have reached out to say , that you want me to say hello to your cool staff. Yep." We appreciate touching base with successful individuals in all verticals. Especially those that have used their advanced speaking skills to an advantage. Real Housewives Of Cheshire saw Conor's natural talent during his scene on the show.

"So,you celebrated your 12th year anniversary in business. Wow! Well done. That is an achievement in that." Conor can clearly understand how hard work and persistence can achieve large results in Hollywood as well as the BPO outsourcing industry. Risk Takers took a chance on Conor's acting ability and placed him on the show for an episode.

"You told me to mention your classic art deco building, neon marquees, jukebox arcade, 11 pinball machines, 50s cafe and vintage Mercedes Limousine." Obviously, CCC knows how to treat their employees and clients. A positive gamification call center culture company was created.

"Pura Vida" Conor expands his vocabulary with Csta Rica's most famous expression. It translates to "pure life".

"Yeah, well done. That sounds great and it sounds like a good work place to work for. especially with the jukebox arcade and the Mercedes Limousine as well and everything else." We appreciate the compliment and will continue to train bilingual telemarketers in the best light.

"So, yeah, hopefully your all keeping safe in this lock down as well." Costa Rica has the reputation being the safest country during the pandemic with the lowest cases. 

The video concludes with some final words of wisdom,"Take care. Thank you."

The entire staff of COSTA RICA'S CALL CENTER appreciates the time and effort in making this video. Stay safe Conor and PURA VIDA.

COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/KDJLxhUzZMU