The Expat Pod quick fire questions Hosted by James Doran. Sharing an exp...

The Expat Pod E045 with James Doran. A Positive Communication when Livi...

The ET Project Podcast by Wayne Brown promo. A pinball call center odyss...

The ET Project by Wayne Brown. Redefining Success: A Tale of Pinball Pas...

The ET Project by Wayne Brown. Redefining Success: A Tale of Entrepreneurship and Pinball Passion with Richard Blank Welcome to the Coaching 4 Companies YouTube channel, your go-to destination for transformative insights in business strategy, growth, and development. Coach Wayne Brown and our expert team specialize in business consulting, crafting bespoke solutions for optimal business development. Dive into a world of leadership development, where we unveil the ultimate talent development plan. Whether you're seeking business coaching, executive coaching, or career coaching, our channel is your guide to unlocking your full potential. Subscribe now for dynamic content, actionable strategies, and a roadmap to elevate your business to unprecedented heights. Let's embark on a journey of success together! Forget suits and boardrooms, grab your sunscreen and flip-flops! The ET Project takes a virtual trip to Costa Rica's bustling capital, San Jose, to chat with an icon – Richard Blank. He's not just a business leader, he's the king of pinball and vintage jukeboxes, injecting playful energy into his thriving call center empire. Richard's story is a wild ride from Philadelphia streets to Central American success. Learn how he turned telemarketing into a dance of empathy, built a company on passion and cash, and discovered that happiness is the secret sauce to leadership. Get ready for laugh-out-loud lessons about gamification, overcoming expectations, and why life's a playground, not a pressure cooker. So crack open a fresh coconut, settle in, and let Richard's infectious enthusiasm guide you on this tropical adventure filled with business wisdom and a whole lot of fun! 0:00 Intro 1:54 Introducing Richard Blank 6:00 Richard's belief system 14:01 Core lessons learned 18:01 Starting own Business 24:27 Call center Business 28:13 Difference towards general populace in BPO industry 33:55 4 to 600 calls a day 38:08 Pinball Wizard 43:43 Final word of wisdom 45:05 Connect with Richard 46:03 Outro Coach Wayne Brown Meet Your Catalyst for Change Hi, I’m Wayne Brown, a Business Consultant, Advisor, and Executive Development Coach. As Founder and CEO of this company, I leverage over 45 years of international experience in all levels of corporate and entrepreneurial organizations, having supported their successful development and growth. While leading teams globally, I’ve been fortunate to have studied under and been mentored by renowned leaders of industry, who have imparted their knowledge and wisdom with me. Now, after applying those learnings, I’ve refined and developed my signature style, and through our organization, we share these skills to assist other businesses and executives to do the same. Choose your Path to Success Whether you are an individual or a business, looking for personal development, or needing a performance boost, our range of products and services are designed to help with that transformative journey to success. line Consulting Optimize your business processes with the help of our strategic insights and achieve long-lasting sustainable performance. Business Performance Business Growth Performance Health Check Development Unlock your full potential through our customized development strategies tailored to your unique goals and growth. Executive Talent Project Executive Talent Academy Development Health Check Coaching Receive guidance for personal and professional excellence, propelling individuals or teams toward success. 1-on-1 Executive Coaching Executive Team Coaching Executive Group Coaching Expert Insights for Success Discover the keys to unlocking your full potential through our curated collection of articles. Here’s how Executives can improve impact and assist participants in understanding How participants listen can significantly alter their understanding, experience, and overall outcomes. Which of the five essential facilitation phases have you mastered? The preparation and opening phases are crucial, but the true test of a facilitator’s skill lies in how they manage Want the Inside on My Coach’s Tips for becoming a Facilitation Master It's about guiding a group to achieve their objectives, ensuring every voice is heard, and maintaining a productive and inclusive A case for using Master Facilitators: The reach is much further than you may imagine. Be it a sales conference, leadership retreat, onboarding new talent, or celebrating a successful year, the importance of professional facilitation Consulting, Development and Coaching For Business and Executives Coaching 4 Companies focus is to partner with organizations, teams, and individual leaders. We offer a variety of professional products and services centering around performance, growth, and success at B2B and B2C levels. Our promise: Real Performance | Real Growth | Real Success Consulting – “We partner with you for Real Performance” Development – “We partner with you for Real Growth” Coaching – “We partner with you for Real Success” Skills 4 Executives The executive services offered by Coaching 4 Companies are performed under the umbrella of Skills 4 Executives Limited (S4E). Originally founded as a Hong Kong-registered company, we now operate in four countries with C4C as one of four business divisions. CEOs and CHROs, have you asked... What are our key performance indicators (KPIs) and how are we tracking them? What are our competitive advantages and how are we leveraging them? What are the current market trends and how are they impacting business? How are we managing risk and ensuring business continuity? What is our vision for the future and how are we working towards it? What is our leadership pipeline and succession plan? How are we fostering a culture of continuous learning and development? Are we promoting diversity and inclusion in our executive ranks? How are we identifying and addressing skill gaps among our executive talent? What is our strategy for attracting and retaining top executive talent? The above, are a sampling of the questions that our professional teams will help explore together with you and your teams to find that optimum performance. our founder HE’S AUSTRALIAN MADE >45 years of enjoying all levels of corporate and entrepreneurial life. Established 9 businesses and founded 2 companies Lived and worked on multiple continents, with people from more than 100 countries International best-selling author of two books “Executive Coach of the Year 2022,” award by CEO Today magazine Wayne consults and advises businesses on their strategic operations while working with all levels of executives who wish to transition to that next level. Typically these executives are motivated and know what they want but lack the habits, discipline, and leadership attributes required to transition them to that next level. They face daily challenges from multiple stakeholders while attempting to manage teams. These executives need personal development that is often supported by coaching to help generate greater insights and impact. Secrets Learned from 45 years’ thriving through all levels of professional life We all face challenges in our private and professional lives. Finding ways to overcome or mitigate those challenges enables us to continue moving forward. By doing this, we lessen the chance of losing focus on the things that truly matter. I’ve encountered numerous setbacks and disappointment, only to bounce back even stronger and achieve successive new highs each time. At age 25, newly married and during construction of my first home, suddenly laid off, living from savings and Union handouts. The ten years that followed consisted of highs and lows, traveling, working, and growing in exotic and remote locations, covering the width and breadth of Australia and New Zealand. From island resorts to iron ore smelters, from icy winters to sweltering summers. From the majestic countryside to barren plains. From starting my first business to being investigated for fraud and embezzlement. Fast forward 15 more years and those swings continued. As did my learning and growth, with each stumble providing opportunities to pause and reflect, seeking ways to regroup and capitalize, before resuming that upward trajectory. Turning 50, saw plenty to celebrate – a successful career, living the life of an expat, financially secure, but then came the lows and they were extreme. Aggressive cancer, divorce, and bankruptcy to name just three. The mental and physical challenges were immense. However, I not only survived but have thrived. Living and working across the world, even becoming a global head of Learning. Along the way I’ve had the pleasure of experiencing enormously diverse cultures with wonderfully gifted people. My journey in helping others has become my obsession. It’s what ignites the flame that gets me leaping out of bed each morning. There are few rewards greater than being able to utilize my learned skills and support executives who are stuck and unfortunately cannot find clarity. At the same they wish to overcome their career challenges and feel better defined. I feel blessed to work with each of them and cherish the moments as we co-create their future together. Wayne Brown continues to research and study Organizational and Positive Psychology together with Neuroscience, which support his evidence-based approach to transformative practices with clients across the globe. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ $Coaching4Companies #waynebrown #theetproject #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Coaching 4 Companies, wayne brown, the et project, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/5pAedujjRiQ

Women Flix presents The Entrepreneur Talks by Yola Bastos. A Lesson in p...

Women Flix presents The Entrepreneur Talks by Yola Bastos. A Lesson in passion with Richard Blank. Entrepreneur Talks podcast covers conversations with start-up founders, innovators, and thought leaders from around the world who are disrupting the status quo, expanding their businesses, and bringing innovative ideas to life. Yola's conversational tone is focused on the tough questions about journeys and details the ways of thinking and acting that have led these entrepreneurs to success. Entrepreneurship, leadership, mental health, finances, and other issues are covered. This episode she speaks with CEO Richard Blank. Season 14 Episode 6 :Entrepreneur Talks with Yola Bastos. Gamifying Success: Lessons in Business & Passion for Restoration "You are not defined by your mistakes or difficulties. Right now, you have the power to shape your day and your future." - Yola Bastos I'm Yola Bastos, a Portuguese national with over two decades of residency in London, England. As a versatile professional, I wear multiple hats as a Mindset Coach, Financial Adviser, Business Problem Solver, Digital Marketer, and Podcast Host. Dynamic and passionate, I excel in delivering engaging presentations and adopting a professional approach to my work. Over the last decade, I have honed my skills in communication, coaching, management, and supporting businesses, with a particular focus on empowering women-led enterprises. As a co-founder of Women Flix Ltd and CEO of Beautifly Digital Studio, I am dedicated to driving positive change in the lives of women and businesses globally. a Portuguese national who has been residing in vibrant London, England, for the past 20 years. With unwavering dedication, my mission is to empower individuals to overcome challenges and enhance their lives and businesses while cultivating a positive mindset. As a versatile professional, I wear multiple hats—I am a Mindset Coach, a Mentor, a Digital Marketing Expert, a podcast host, and a dynamic speaker. What's more, I am fluent in three languages: English, Portuguese, and Spanish! I am thrilled to share my expertise and insights with you, drawing from my diverse background and experiences. Together, we can unlock your potential and achieve remarkable growth. *At Women Flix Ltd*, I help young women gain financial independence by providing them with the necessary tools and resources. My approach focuses on personalized coaching, guiding them through budgeting, saving, and investing wisely. I offer workshops on building credit, managing debt, and exploring diverse income streams. Additionally, I connect them with a network of like-minded peers and mentors who offer support and motivation. My goal is to empower young women to take control of their financial futures, create sustainable wealth, and achieve their dreams with confidence. Visit our website at https://womenflix.org/ to learn more. *At Beautifly Digital Agency*, I help medium-sized businesses improve their profits by developing and implementing effective social media strategies. My process begins with a thorough analysis of their current social media presence and target audience. I then craft tailored strategies aimed at enhancing engagement, increasing brand visibility, and driving conversions. This includes content creation, scheduling, and targeted ad campaigns. I continuously monitor performance metrics and adjust tactics as needed to ensure optimal results. My ultimate goal is to boost their online presence, foster meaningful interactions with their audience, and significantly enhance their bottom line. Explore the possibilities at https://beautiflydigital.uk/. At Women Flix, we take pride in our mission to empower women worldwide to achieve financial freedom through accessible financial knowledge, tools, and support. Our vision is to create a world where every woman has the opportunity to expand her financial potential and use money wisely with strategies that educate, inspire, and drive her towards success. We value women-focus, accountability, integrity, equality, social community, teamwork, innovation, leadership, and most importantly, passion for women. Join us on our journey to change the mindset of women towards money and unlock their full potential. *At Women Flix Ltd*, we help young women gain financial independence by providing them with the necessary tools and resources. Our approach focuses on personalised coaching, guiding them through budgeting, saving, and investing wisely. We offer workshops on building credit, managing debt, and exploring diverse income streams. Additionally, we connect them with a network of like-minded peers and mentors who offer support and motivation. 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #EntrepreneurTalksPodcast #WomenFlix #YolaBastos #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Entrepreneur Talks Podcast, Women Flix, Yola Bastos, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/Je4mvW3UBXA

The Empowering Real Talk Podcast by Coach Kay Wds. Living in our Purpose with motivational speaker Richard Blank.

Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you! This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision. https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg Kisha, aka Coach Kay Wds, launched her podcast to discuss uncut and sometimes uncomfortable conversations aimed at bringing awareness, resource and solution to negative, limiting behaviors holding back any type of positive growth, individually and as a whole. Conversations can consist of but not limited to: negative behaviors and thoughts, generational curses, breaking free from self limited beliefs, family toxicity, and other limiting behaviors. Kisha and her guests are focused on offering solution based feedback to aid in helping break free from negative setbacks and inspire, motivate and empower our best life. These conversations are necessary! Want connect with Coach Kay Wds and email directly about potential partnerships? Kisha is the visionary behind Upgraded MindsetZ, LLC. As an Award-Winning Coach, she focuses on Mindset transformative and start up entrepreneurship for women. Kisha is a motivational speaker, Amazon best-selling author, 2X podcast host, community advocate, and serial entrepreneur. Life has tons of twists and curves each and every day. You have the power to have the life you seek. Are you ready to become accountable with your past so you can elevate your future? This podcast is the necessary conversations that need to be had about restricted beliefs, toxic influence and how we can start the transformation to live positive, clarity filled lives. Lets dig in! Kisha Woods - Founder, Upgraded MindsetZ, LLC. Upgraded MindsetZ mission is to help others dismantle self limiting barriers and instill effective mind-reconditioning policies to effectively amplify their personal and professional lives. Kisha faced silent battles with her mental well-being throughout the years. In March 2020, she hit a critical low mentally, exhausted by the negative thoughts and turmoil in her mind and this pivotal moment marked the beginning of a transformative journey, which she chronicles in her Amazon Best Selling book, ‘From Havoc to Healing: 30 Days of Reconditioning’. Kisha founded Upgraded MindsetZ in June 2020 and evolved it into a supportive platform of administrative support, coaching, mentorship, media services, and other inspirational initiatives focused on personal and entrepreneurial growth for women. After being let go from her corporate job in November 2020, Kisha transitioned into full-time entrepreneurship and hasn’t looked back! She is also the co-owner of UPM Suites in Peoria, IL. UPM is a local resource hub that provides community outreach, beauty-enhancing services, and retail shopping space to other small businesses who offer a diverse range of products and services. Kisha’s areas of expertise include mindset reconditioning, transformative growth, self-prioritization, mental health, societal stigmas, start-up entrepreneurship, supportive mentorship, and more. She is available for: Podcasts Motivational Speaking Women’s Events Panel Discussions Collaborative Efforts Community Events We have been helping people who may be stuck in limbo and uncertain about life’s path, make the reconditioning shift into becoming confident, purposeful, and dedicated in amplifying their life’s mission since 2020. Our transformational tools help with: Replacing outdated beliefs systems and values. Aligning actions with our authentic selves. Being supportive of others but NOT at the expense of themselves. Realigning self-sabotaging habits into self confident growth moves. Shaking off the procrastinating thoughts. Becoming self-sufficient, disciplined, and actionable. Step into their “Unapologetic Empowered Boss’ Era. Upgraded MindsetZ LLC BBB Business Review IAPLC badge Highly Recommended by Locals On Alignable National Association of Women Business Owners - Central Il Kisha Woods - Entrepreneurial Growth When it comes to the entrepreneur journey, we tailor our resources to your unique brand. Whether you’re a startup or scaling up, we’re here to strategize with you and help you grow! Our supportive platform is here to assist you with: Purpose and Self-discovery. Administrative business startup. Actionable short and long-term strategies. Time management and productivity. Elevating your strengths. Minimizing your weaknesses. Empowering the entire ecosystem of your brand. Grab the FREE Guide: The Secret to Develop An Entrepreneurial Mindset! We can help/provide you with: LLC/EIN Startup Google/Social Media Page Management Accountability Check-ins Resource Guides Social Media Tools Strategic Management Other tailor-made resources Our branding services include: Business Cards Design Promotional Post Cards Design Banners / Backdrops Product labels Posters Content Graphics Upgraded MindsetZ’s ultimate goal is to empower you, as YOU are the heart and soul of your brand. It’s not just about marketing or sales—it’s about the ENTIRE ecosystem as a business owner. Our focus isn’t quick fixes; it’s long-term impact. Our commitment to you is to be a motivational impact so you are confident in knowing you have the utmost support to effectively enable your entrepreneurial success! Gratitude. Resilience. Optimistic. Wellness. Thriving. Happiness. OVER EVERYTHING! Upgraded MindsetZ Meetups provide a nurturing environment where women unite, uplift, and inspire one another. Our mission is to foster a network of like-minded women who share in building a supportive community, networking, and being an inspiring safe space to find motivation to grow personally and professionally. Meetups are held on Sundays. During our virtual community meetup, we will discuss a variety of G.R.O.W.T.H.-filled conversations as well as offer motivating resources to encourage positive growth on your journey. Kisha Woods is the host of Empowering Real Talk and a life and business coach that focuses on mindset transformation and start-up entrepreneurship. Learn more about her mission at: https://upgradedmindsetz.life/about-kisha/ 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KishaWoods #CoachKayWds #TheEmpoweringRealTalkPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Kisha Woods, The Empowering Real Talk Podcast, Coach Kay Wds, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Living in our Purpose with motivational speaker Richard Blank. The Empowering Real Talk Podcast by Coach Kay Wds. https://youtu.be/46Gz8CJHhL4?si=eLSLFPHTSNIIYLSg

The Empowering Real Talk Podcast. "Living in our Purpose" with motivatio...

Positive shifting, risk taking and an amazing story of Elevating awaits you in this episode. The Empowering Real Talk Podcast dives into honest, uncut conversations on personal growth and development, mindset transformation and more to empower a better life for ourselves. If you are looking for motivational, expert insight in understanding your life's purpose, then this podcast is for you! This conversation was so uplifting! Conversing with Motivational Speaker and outsourcing industry leader Richard Blank. Richard is the Chief Executive Officer for Costa Rica's Call Center since 2008. His proven successful bilingual training to over 10,000 Ticos has deemed amazing success successfully in leading some of the finest telemarketers in the country under Richard's direction and supervision.