Outsourcing with Costa Rica's Call Center. Richard Blank telemarketing business sales tips

Wednesday, September 10, 2025

In a suit and out of gas.

Bizhaps Podcast created by Ana Gonzalez. Running out of gas in the rain with Richard Blank. An inspiring story about pushing his car in the rain with a client, which turned into a memorable bonding experience. The conversation highlights the importance of vulnerability, human connections in business, and the dedication to overcoming challenges. Richard also discusses his business and the unique opportunities in Costa Rica. The time when I turned misfortune into a memorable moment with Richard Blank. https://youtu.be/v0fPM23c5qE https://youtube.com/shorts/Hf1i2TcUfaU https://youtube.com/shorts/MScEQSntPyo Ana Gonzalez Ana helps businesses multiply their productivity by automating their sales and support with AI. She has an unrelenting passion for learning, constantly seeking new knowledge and getting excited by new discoveries. Originally from Mexico City, Ana now calls Austin, Texas her home. What if you could 4x your lead conversions without changing a thing in your business? That s exactly what I help businesses do with my Conversational Funnels at Anabots, an AI-powered method that turns every lead into an opportunity, every interaction into a conversion, and every business into a success story. Originally trained as an architect, I now build sales systems that never sleep, never miss a lead, and always show up when your customers are ready to buy. AI isn t about replacing you or your team; it s about giving you the tools to work smarter. The best part is that you don t need to be a tech expert to make it work. Conversational Funnels is simple, effective, and built for business owners who value their time. Beyond building AI strategies, I co-host two podcasts, Basic Business AI and BizHaps, where I break down complex AI strategies into simple terms and highlight real stories from entrepreneurs. I m always looking for fresh voices, so if you d like to share your insights or story, let s talk about having you on as a guest! Richard's journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. costaricascallcenter.com/en/outbound-bpo-campaigns/ Ana Gonzalez, Bizhaps Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center #AnaGonzalez #BizhapsPodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO If you d like to know about how this could work for your business, let s chat. Vulnerability and Growth I could have done the easy thing and punked out, but I did the tough thing and just sucked it up. And little did I know that this individual might've been in this situation before, And so they extended some empathy, got out there and pushed with me. And I can also take the jokes and the jabs. That's what it's all about. It only gives you more foundation, more bonding and a funny sort of talk about during cocktails. I knew this in business. If you can make yourself vulnerable, my good friend, Anna, it makes you powerful. And that was one of the days I shed some skin and actually grew as a person. And if you're just looking to connect or explore collaborations, I d love to hear from you! Bizhaps are quick stories of heroic wins, hilarious losses, and a whole lot of in-between. Anything about the day-to-day grind of aan entrepreneur: employees, customers, or weird situations. Bizhaps can be good, bad, funny, or sad. They can be a big win, a tough loss, or a valuable lesson. They re short, sweet, to the point, and designed to educate, entertain, or inspire. One Bizhap per day keeps burnout away! welcome to baps we're entrepreneurs that quick hit bide stories from their business life that teach entertain and Inspire us to grow my name is Anna Gonzalez and I'm your host baps is brought to you by anab Bots we automate sales and support with AI so you can close more deals save more money and make your team more productive visit anab buts. to get started that's anab bot ts. a today's guest is Richard Blanc he is the CEO of Costa Rica's call center his Bish up is about that time when in a suit and out of gas he pushed his car in the ring and his client even helped so Richard welcome to the show let's get into your story and I'm so happy to be with you and your audience today so my biz have my goodness gracious about 10 years ago I was enjoying a sunny day with my 1992 Volkswagen Cabriolet convertible but then all of a sudden it's the rainy season so you got to put the top up little did I know I forgot that I ran out of gas and so when I was going to take a client out to dinner on P cologne which is the main street all I had to do is go down one block make it right and I'm on the highway well did I know a quarter of a block there the car conks out what do I do I'm in a suit the guy's sitting next to me and I said listen I took my jacket off I go I'm gonna push this thing you mind sitting in the driver's seat and we'll get it to the gas station my buddy looks at me goes no man I'm taking my jacket off too getting out there and I'm going to help you push this oh my go are you serious he goes absolutely this never happens and so in the rain pushing it down Main Street cars of course hitting puddles on purpose just to soak me thank you beeping the works all I know is when I pulled that thing into the gas station filled her up I'm looking at the guy I'm drenched suits ruined he looks at me and he goes listen just dropped me off at the hotel picked me up a half an hour later after our change we're still getting dinner and I was like my man and so don't kid yourself when things like this happen you get to see a certain side of you there's character during chaos Anna I could have done the easy thing and punked out but I did the tough thing and just sucked it up little did I know that this individual might have been in this situation before and so they extended some empathy got out there and pushed with me and I can also take the jokes and the Jabs that's what it's all about it only gives you more Foundation more bonding and a funny story to talk about during cocktails oh oh yes yes I knew this in business if you can make yourself vulnerable hble my good friend Anna it makes you powerful and that was one of the days I shed some skin and actually grew as a person I love this phrase that you just said if you can make yourself vulnerable vulnerable it makes you powerful because yes we're not robots I can see how that was a great bonding moment with your client still client to this day he's like hey what's up gas man I'm like thanks okay of course call me the gas man so uh that's just how it goes that's awesome and yeah I mean my biggest takeaway is yes you're doing business with your clients but you're also a human being and if they can see that it builds trust with them well I literally danced in the rain and they saw it and they saw what happened when the chips were down and a client's there and times's a ticking what do you do well you step up to the plate you do what you think is best and and you can laugh a minute because if you can laugh it lets off so much Steam and I went from like a 10 to a two and I took that eight and I used that to push my car but uh it's not the point the point is we're not perfect we don't b a thousand I think if you get a scar and you're proud of it or if there is an experience that you grew from it then it only makes you better person and so I'm more than happy to talk to you and your tens of thousands of amazing fans and spilling my guts I'm letting you know that it happened to me and it may me today you tomorrow so just be prepared you know some of these things do come up and uh when you do it just capture it drink life enjoy it and then you get to get on Anna's amazing show and tell your story about it fantastic thanks so much for that so Richard who do you serve and how can those people find you well I got a huge Facebook fan page of 137,000 local Costa Rican tikos once this goes live you have so much new fans but it also gives your audience a chance a grasp of the business process Outsourcing industry in Central America North of Panama south of Nicaragua only Democratic Society in Central America no standing army so we have a 95% literacy rate in education Amazon HP Intel oror here and we're known for ecotourism so it's a great place to be and I've been here the last 24 years that's awesome thank you so much to Our Guest Richard blank for coming in and sharing his story about how in a suit and out of gas he pushes car in the rain and even his client help there great bonding moment.

Tuesday, September 9, 2025

A 2-Minute Gut Check – Featuring Richard Blank

A 2-Minute Gut Check – Featuring Richard Blank Hey, Bob here! Most people stick to the path laid out for them. Richard Blank had other plans. He could have stayed in the family real estate business— comfortable, predictable, secure. Instead, he took a one-way ticket to Costa Rica, thinking it would be a two-month adventure. He never left. Why? Because comfort wasn’t the goal. Growth was. That meant sleeping on floors when he had no money, learning a new language by making mistakes, and figuring things out the hard way. He wasn’t scared of failing—he was scared of never trying. Just like the message behind Get Comfortable Being Uncomfortable, Richard’s story is proof that the biggest risks often lead to the biggest rewards. From a Leap of Faith to Lifelong Success Richard didn’t have a safety net. He had a choice— Play it safe or bet on himself. He chose the second option, and it changed his life. At 27, he walked away from an easy future and moved to Costa Rica to work at a call center. But he didn’t just work there— he studied everything about the industry, learning the business from the inside out. When the time came, he took another risk: starting his own company. Now, he’s built one of the most successful call centers in Costa Rica, leading with integrity, relationships, and an unshakable belief in personal growth. Lessons from Richard’s Journey 1. Take notes—literally Most people forget details. Richard wrote everything down. It set him apart in business and built relationships that lasted. 2. Your network is your advantage He knew people would remember him not for what he said, but for how he made them feel. Relationships built his career. 3. Comfort is overrated A predictable life sounded like a slow death. Taking risks—even when the future was unclear—was what made the adventure worth it. Why Richard’s Story Matters Success isn’t about luck—it’s about betting on yourself and putting in the work. Richard turned uncertainty into opportunity. So can you. Because the real turning point isn’t when things get easier— it’s when you decide to move forward anyway. Until next time, Bob Bob Molle, a two-time Grey Cup Champion, Olympic medalist, and leadership coach, empowers leaders and teams to get comfortable being uncomfortable—unlocking resilience, strengthening relationships, and driving peak performance. Through high-energy keynotes and interactive workshops, Bob delivers actionable strategies that help leaders, sales teams, and organizations embrace challenges, adapt to change, and perform under pressure. His message is rooted in the philosophy of his book, Get Comfortable Being Uncomfortable (GCBU), a guide to overcoming obstacles and thriving in uncertain environments. The world is full of people who peaked at a young age and slowly faded into mediocrity. Barstools around the globe are occupied by former athletes, musicians, and artists re-living their former glories. Bob Molle is different. And he makes a difference. Richards vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. https://youtu.be/Y8QBTPYR1bI Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 https://costaricascallcenter.com #bobmolle #A2MinuteGutCheck #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow

Farewell and Thank You Teatime with Miss Liz. Special podcast guest Rich...

Mitzi Let's Think About It short clip with Richard Blank

Monday, September 8, 2025

wearing masks

Rosabel Unscripted Podcast. Season 2 episode 70 with special guest Richard Blank. What Happens When You Ditch the American Dream for a Real One? Rosabel Unscripted Podcast Welcome to Rosabel Unscripted podcast where meaningful conversations unfold. Join Rosabel Zohfeld, nurse practitioner, writer, and mom, as she explores personal growth, health insights, literature, and impactful life stories. Featuring guests who share their unique perspectives, Rosabel dives into the unscripted moments that shape our lives. Tune in for inspiring, authentic, and educational discussions on the beauty and complexity of life. What does it really take to start over in a new country—and build a *business* from the ground up? In this episode of Rosabel Unscripted, host Rosabel Zohfeld sits down with Richard Blank, *CEO* of Costa Rica’s Call Center, to explore his incredible journey from Philadelphia to Costa Rica. At just 27, Richard left everything behind to follow a calling—and ended up building not just a successful company, but a life deeply aligned with his values. This powerful conversation dives into bilingual leadership, the courage to start over, and the mindset shifts required for authentic success. Whether you’re an aspiring entrepreneur, a leader in transition, or someone seeking a life with more meaning—this episode is for you. Key Takeaways: • Why Richard left Philadelphia to chase purpose in Costa Rica • The power of being bilingual in global business • How courage and self-trust lead to authentic success • The difference between building for ego vs. building for values • Insights into creating a positive work culture • What it takes to reinvent your life—at any age Chapters / Timestamps: 00:00 The Weight of Wisdom 01:00 Richard’s journey from Philadelphia to Costa Rica and the challenges he faced 05:30 The importance of being bilingual and how it opened doors for Richard 12:45 Building a business aligned with personal values rather than societal expectations 15:00 💬 “Life is all about starting and reinventing ourselves.” 20:15 The role of courage and self-trust in personal and professional growth 22:20 Human Connection in Healthcare 25:12 Cultural Perspectives on Care 25:45 💬 “If you think it’s plug and play and it’s easy like they show in Hollywood, you’re out of your mind.” 27:54 The Call Center Experience 30:00 Insights into Richard’s leadership style and the culture at Costa Rica’s Call Center 30:41 Nostalgia and Childhood Memories 33:31 The Evolution of Technology and Play 39:45 Childhood Mischief and Apologies 42:19 Growing Up in the 80s: A Nostalgic Reflection 43:35 Teaching Children Appreciation for What They Have 45:42 The Value of Imagination in Play 48:32 Handmade Gifts vs. Store-Bought: The Personal Touch 50:21 Exploring Human History and the Impact of Technology 51:43 Personal Stories of Growth and Learning from Mistakes 58:37 Childhood Adventures and Mischief 01:00:56 Parenting Reflections and Generational Insights 01:03:40 Community and Generosity 01:05:34 Adopting a Child: A New Perspective 01:06:46 Inspiration and Creativity 01:14:21 Embracing Authenticity and Uniqueness https://youtu.be/zO7bPzXo9Sg https://youtu.be/C9d0E09hhCs https://youtu.be/Q8Oh9kv-0Sk https://youtu.be/k0sV0b7UsHU https://youtu.be/9WBxUfoR7AI https://youtu.be/5xH3RVUUTyY https://youtu.be/gSj66gMGO8E https://youtu.be/_YUvozqOeTQ https://youtu.be/DNQJLFQ_k4I https://youtu.be/TdxUGljMeKM https://youtu.be/sPus6T4ewRA https://youtu.be/qTSR4Buujdw https://youtu.be/b3mVS4ucH-8 https://youtu.be/XQmS-D79KKY https://youtu.be/fKafijBxuPg https://youtu.be/KGPIXPRUuRg https://youtu.be/Zr9yqRcr3hA https://youtu.be/uwfF8BOH2C8 https://youtu.be/943amUZ8NsI https://youtu.be/c2oAKmrmRSE https://youtu.be/gmRaKwB3kWM https://youtu.be/ooiEM_GJ68g https://youtu.be/etnEuwi6ick https://youtu.be/R8R0bKSejMk Hustle Behind the CEO Title But to build a life aligned with your values and not necessarily society expectations, to me, that's even more something to admire. So now you are the CEO of Costa Rica's call center, seven-figure business, right? You employ about 150 people. Is that correct? That is 100 percent correct. And how nice to be a CEO and to, as you say, build something. And that's fine. I mean, when you when you've accomplished it, you're satisfied, you're proud and you're fulfilled. But a lot of the people don't see the grind. And so real quick. When I first started, I started a website in the 4th of 2007. And then I landed my first account February 6th of 2008. It was only one seat. But I didn't have the building. I didn't have the computers, the stations, or even really the employees. And so I was renting a turnkey station at a blended call center, like renting a seat on an airplane. And so I did that for two years where I could pay the overhead, the person's salary and make my margin. And so was it glamorous? No, but it was beautiful. Kind of like the first gym you join, you know, you get the gritty. Finding True Connection After Starting Over I want you to imagine listeners packing up your life, saying goodbye to everything familiar and moving to a new country to build a life aligned with your values. Because if you think it's plug and play and it's easy like they show in Hollywood, you're out of your mind. If there's not a problem that day, then it's not right. You always got to find something each day to make sure you're on your toes. Did you find anyone laughing at you? Because I did. People laughed at me. I got a feeling they laugh all the time. And I don't have hair anymore, so they laugh twice. But you know what, my good friend, when you walk into a room, honorable intentions and good faith, you could be the person that only knows two vocabulary words, but that smile and your hand gestures and your body language and really just trying to be there in the moment to feel the energy. Some of your best friends are made when you see them when they're most vulnerable, and it depends on how you treat them. Your true people will be with you. From Failure to Paying It Forward No, and I also learned something about leadership as well. There were a lot of people that gave up on me, certain administrators of that school, and they were kind of hard on a 13-year-old. And I don't think it was very appropriate. And the funniest thing is I failed my Spanish class and Senor Casa, I speak Spanish now. So you and me, I fail English too. But it's the way that the teacher and my Spanish teacher in seventh grade made fun and made me feel terrible while my... High school Spanish teacher, Dona Esperanza-Galchak from Venezuela, she wrote me a college recommendation letter. And she was the one that was instrumental in my career by saying, Richie, you love this. Why don't you study this? Why don't you do this in college? And I was the only one. And check this out, Rosabelle. Even to this day, I have a Becca. I have a second language scholarship that I do for a graduating senior at the Abington Senior High School. And I've been doing it for close to 10 years. The Freedom of Aging Gracefully we're aging gracefully and the older we get, Rosabelle, my friend, you know this. There are certain things that make you even more satisfied and you start shedding weight, mental weight. Things that would hold you back from being the best and the brightest. Isn't it nice? It's like unpacking big bags into smaller piles. It's more manageable. And you have priorities in your time. And I guess the little things that affected you earlier just don't really make a difference anymore. You become much happier that way. Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 Rosabel Unscripted Podcast, Rosabel Zohfeld , Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, The Courage to Succeed “The Courage to Succeed: A True American Dream” is an inspiring journey of resilience, love, and self-discovery. Rosabel Zohfeld shares powerful life lessons drawn from challenges and triumphs, encouraging readers to embrace their own paths with courage and determination. This book is a heartfelt celebration of strength, family, and the pursuit of dreams. Let Rosabel’s story inspire you to overcome obstacles and unlock your true potential. “Embrace your journey and unleash the courage within you.” Get to know the voice behind the book and the podcast. In this short video, Rosabel Zohfeld shares her personal story—a story of resilience, hope, and the transformative power of truth. Discover what fuels her mission to inspire others and why her work resonates so deeply. Rosabel Zohfeld “From trials to triumphs: discover the power of resilience.” Rosabel is a passionate storyteller whose life is an example to perseverance and the impact of resilience. Drawing from her rich heritage, she emphasizes the importance of family, education, and faith in overcoming life’s challenges. Her dedication to lifelong learning mirrors the values instilled in her by her mother, a beloved teacher and dress designer. Rosabel’s mission is to inspire others by sharing her journey and the profound lessons learned through faith, love, and the unwavering belief in oneself. Rosabel Zohfeld APRN, MSN-Ed, NP-C Guiding Transitions with Purpose and Clarity Hello, I'm Rosabel Zohfeld, dedicated to guiding individuals through life's transformative moments with confidence and clarity. With a background rooted in nursing and a passion for writing and storytelling, I bring a unique perspective to every interaction, helping my clients navigate challenges and embrace new opportunities. Professional Journey Drawing from my experience as a nurse practitioner and author, I've honed a blend of empathy, strategic thinking, and a commitment to patient-centered care. Originally from Colombia, I immigrated to the United States over two decades ago, facing the challenges of adapting to a new culture and language. These experiences have shaped my approach to coaching and podcasting, where I explore topics ranging from healthcare advocacy to personal growth. Podcasting & Authorship As the host of Rosabel Unscripted Podcast, I delve into compelling narratives and insightful discussions, aiming to inspire and inform my audience. From interviews with healthcare pioneers to deep dives into cultural reflections, each episode explores the human experience in its diverse forms. My writing extends this passion, with a focus on books that celebrate resilience and personal triumph. Advocacy & Empowerment Beyond content creation, I am committed to advocacy work within healthcare and education. Through my platform, I amplify voices that advocate for patient rights, mental health awareness, and educational equity. I strive to create a space where individuals can find solace, information, and community support. Future Endeavors Looking ahead, I aim to expand my impact through continued podcast growth, book publications, and community engagement. By fostering meaningful connections and sharing empowering stories, I hope to inspire others to embrace their own journeys and find strength in their unique narratives. Join me as we navigate life's unscripted moments together, with authenticity, empathy, and a commitment to personal and collective growth. Core Values My Core Values At the heart of everything I do lies a set of core values that guide my work, my relationships, and my personal journey. These values shape how I approach life and my professional endeavors, from healthcare and podcasting to coaching and writing. They are a reflection of who I am and how I strive to make a positive impact in the world. Empathy and Compassion I believe that understanding and caring for others is essential to fostering meaningful connections. Whether I’m providing healthcare, guiding someone through life coaching, or hosting my podcast, I prioritize listening with empathy and offering compassionate support. I aim to create a space where individuals feel heard, valued, and supported in their journeys, no matter how big or small the challenge. Integrity Integrity is the foundation of everything I do. I am committed to being honest, transparent, and staying true to my values. Whether in my healthcare practice, podcasting, or writing, I make sure my actions align with my words. I take pride in building trust with my clients, guests, and audience, knowing that integrity strengthens every relationship and decision I make. Resilience Life is unpredictable, and I’ve learned that resilience is key to turning challenges into growth opportunities. My journey, from immigrating to the U.S. without knowing English to navigating various career transitions, has taught me the power of resilience. I encourage others to view obstacles as opportunities for learning and growth, and to approach life’s difficulties with strength and determination. Growth and Self-Improvement I am dedicated to continuous learning and self-improvement, both for myself and for those I work with. Through my podcast, writing, and healthcare practice, I strive to inspire personal growth and transformation. I believe that embracing change and being open to learning allows us to unlock our true potential and lead more fulfilled lives. Authenticity Authenticity is the core of my work and relationships. I believe in showing up as my true self and encouraging others to do the same. Whether in my podcast, coaching, or daily interactions, I aim to be genuine, vulnerable, and real. I encourage others to embrace their unique qualities and live authentically, knowing that this is the key to personal freedom and fulfillment. Community and Connection Building strong, supportive communities is essential to navigating life’s transitions. I believe in the power of human connection to create lasting change. Through my podcast, healthcare practice, and coaching, I work to foster a sense of belonging and support for individuals who are navigating challenges, creating an environment where everyone feels connected, understood, and empowered. Empowerment Empowering others to take control of their lives and make informed decisions is a core value I hold dear. Whether I’m coaching someone through a career shift, offering guidance on healthcare decisions, or providing a platform for people to share their stories on my podcast, my goal is to inspire others to embrace their own power and confidence. I provide the tools, insights, and encouragement needed to help others step into their full potential. Honesty Honesty is at the core of building trust and fostering meaningful relationships. I believe in being transparent, open, and truthful in all aspects of my life and work. Whether in conversations with my clients, interviews on my podcast, or interactions with my audience, I prioritize honesty and authenticity. It is through honesty that we build strong connections and grow together. These core values define who I am, how I work, and how I engage with the world. They are the compass that guides my interactions, my choices, and my mission to inspire others to embrace their true selves, overcome challenges, and live life to the fullest. Richards vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. https://costaricascallcenter.com #RosabelZohfeld #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow The Secret Power of Handwritten Notes Revealed n a world of endless AI, handmade efforts show you’re priceless—not cheap. 💛 Like a painting with visible brushstrokes, every personal touch builds a connection technology can’t replace. It’s the little details that make the biggest difference. In This Short: Why handmade efforts feel more valuable How personal touches create connection The power of little details in a digital age Why Smiling Works in Every Language! A smile can break barriers instantly. Even with only a few words, walking in with good intentions creates genuine connection. People feel your authenticity, your effort, and your presence. What This Short Shows: The universal power of a smile How genuine effort bridges gaps Why energy and presence matter more than perfect words What Happens When You Move To A New Country? Ever feel like shaking things up and starting fresh? Leaving everything behind to chase a dream can be wild—and terrifying. Not everyone will understand your journey, but walking into new spaces with good intentions and good faith can open the right doors. Because your true people? They’ll find you. How Getting the Worst Grades Taught Me a Lesson! At 13, I got kicked out of school. It felt like the end—but it was just the beginning. Sometimes rock bottom is the wake-up call that changes everything. If you’ve ever felt like you messed up beyond repair, remember: your lowest point can be your biggest turning point. The Kindness Of Strangers Changed My Day! Kindness still exists. When a flat tire became a moment of community, strangers stopped to help—and left as friends. ❤️ It’s proof that small acts of generosity can create lasting human connection. What You’ll See in This Short: How kindness turns strangers into friends Why community still matters in everyday life A reminder that humanity is full of compassion From Zero to Client: My Startup's Humble Beginnings #shorts Many never see the early grind of building a business—the messy, unglamorous, and absolutely necessary steps. From creating a simple website to landing that very first client, success often begins with humble beginnings. Sometimes, you even have to rent a seat to get your foot in the door. “If you think it’s plug and play… you’re out of your mind.” This clip dives into the real startup journey, the hustle it takes, and why persistence matters more than perfection. How One Teacher Changed My Life Forever! One teacher’s criticism nearly ended the dream. Another teacher’s encouragement sparked a lifelong passion for learning languages. Today, that passion lives on through a scholarship empowering future language learners to follow their dreams. “You gotta hook ’em up.” In this clip from Rosabel Unscripted, we celebrate educators who inspire, the resilience of students, and the power of paying it forward. They Laughed At Me But I Didn’t Quit! Family guilt, naysayers, and outright doubters—sometimes even laughter—are all part of chasing a big vision. While the journey can feel isolating, those very challenges make the victories even sweeter. This clip from Rosabel Unscripted dives into what it takes to rise above the noise, keep going, and turn disbelief into proof. The Secret to Picking Awesome Employees? Playtime! When games were added to the workplace, something became obvious—people who enjoyed them were the ones who truly fit the culture. Those who didn’t? Often not the right match. “Those are the right people.” This clip from Rosabel Unscripted explores how workplace culture shapes hiring, retention, and team success—and why fun can be a surprisingly effective filter. What Was School Like Before Computers? Before personal word processors and modern computers, writers had only the typewriter—complete with inky ribbons, bottles of Wite-Out, and the unforgettable clack of each key. It was a time when precision mattered, mistakes were costly, and every page told its own tactile story. This nostalgic clip from Rosabel Unscripted takes you back to the golden age of typewriters and the charm of retro tech. ---------------------