Fitness Queen Kiana Tom flexes her muscle with COSTA RICA'S CALL CENTER

Fitness Queen Kiana Tom flexes her muscle with COSTA RICA'S CALL CENTER. The trusted health authority with the #1 show on ESPN starts off the highly energetic video with a smile, "Aloha everybody. Kiana Tom here from Kiana's Flex Appeal." https://youtu.be/XoecTAD0vBo Kiana continues her powerful routine with another compliment, "So, I wanted to give a special shout out to the Costa Rica's Call Center." This spoken from an original cast members of the syndicated program Bodyshaping that had a solid run from 1990-1998. "I understand that it is your tenth year anniversary of doing business. Congratulations!" Her show Flex Appeal on ESPN was a huge hit touching 80 million homes in 100 countries for over a decade. Naturally, Kiana can appreciate and acknowledge how hard work, discipline and structure can fulfill an outsourcing industry milestone. The toughness of Kiana is apparent as she pumps out another strength of CCC, "I understand that you have a beautiful facility out there." This firm statement made from a Hollywood actress that starred in Universal Soldier: The Return with Jean-Claude Van Damme. Kiana, whose name means "island princess" in Hawaiian has good taste and style and can relate to how CCC presents itself internationally. Kiana was a cheerleader for the Oakland Raiders for two seasons and knows how an environment can produce a division 1 competitor. She follows up her observations by mentioning our unique call center environment that produces the best telemarketers, "Complete with a 50's cafe, art deco building with neon marquees" A recipient of the prestigious United States Sports Academy award knows how to balance hard work in the gym and a fun time to relax. Kiana shows her excitement for the office perks, "A juke box and 11 pinball machines in your arcade" "A vintage Mercedes Limousine for VIPS. Sounds really awesome." As a former playboy model in May 2002, she knows that style and class are important when traveling with important guests, clients and friends. The Fitness Legend winds down the video with some words of encouragement for the staff in Costa Rica, "Anyway, congratulations on your 10th year anniversary" The presentation ends with a final bit of advise, "Keep it up and keep on flexing" http://www.costaricascallcenter.com COSTA RICA'S CALL CENTER FAN PAGE: https://www.facebook.com/groups/23284906585

Rapper Rob Base gives a special old school shout out to COSTA RICA'S CAL...

Hip Hop legend Rob Base hooks up COSTA RICA'S CALL CENTER The famous rapper ROB BASE gives a special old school shout out to COSTA RICA'S CALL CENTER. The Hip Hop legend "I wanna rock right now" understands that a ten year anniversary in business is "A BIG THING, NO DOUBT". His alias, Mr. IT TAKES TWO, loves the art deco building, neon marquees, pinball collection and 300D limo for our clients. Adding to another keen observation, Rob Base admires that CCC has it "POPPIN DOWN THERE" while giving credit to Richard and Grace for hooking it up and making it possible and hopes we keep doing what we are doing for another ten years.

The MOOCH SAYS, "You guys rock".

The MOOCH says to Costa Rica's Call Center, "You guys rock". Anthony Scaramucci lavishes Costa Rica's Call Center anniversary with the illustrious Mooch. https://youtu.be/5y6v1ovIMSU The former White House Communications Director begin the video with style, "Hey, to the COSTA RICA'S CALL CENTER staff". His famous tenure of six days, from his unofficial start date on July 25 until his unexpected dismissal on July 31, is the shortest in history for that post. The MOOCH shattered the past accomplishment of 11 days that had been held by Jack Koehler during the Reagan administration which made him an instant legend and cult figure for his candid nature and sharp intellect on multiple subjects. "From Richard and Grace, giving you a cool shout out" is how the Mooch acknowledges two bosses that can survive in the competitive outsourcing industry. Anthony was awarded #85 in Worth magazine's "Power 100: The 100 Most Powerful People in Global Finance and can clearly notice leaders of industry when they cross his humble path. "Congratulations on that tenth year anniversary in business" This statement given from a visionary whom, back in 2005, took the chance and started Skybridge Capital. The Mooch knows first-hand how to run a business for over twenty years and can sincerely share his joy with other organization’s with stability and endurance that hit business milestones. 2011 was a great year for Mr. Scaramucci. He rocked it and won the Ernst & Young Entrepreneur of the year award New York Award in the Financial Services category. Anyone who has that type of high goals in business can also appreciate the style and grace of the building that hosts the magic and innovation. The Mooch shows his taste for our vintage location "Loving the classic art deco building and neon marquees" "You guys rock" is exactly how the Mooch refers to CCC. He is known for his straight shooter thoughts and once tweeted, "I sometimes use colorful language." Work life balance is key to the Mooch. He shows the fun side of life when he mentions our office perks, "Employee arcade, 11 pinball machines". "That 50's cafe is sensational" is another compliment from a contestant on Celebrity Big Brother house Season 2. "And what about that old school Mercedes Limo for VIP guests" Classic 300D Limousines join the exclusive vehicle fleet of diplomatic embassies and the era’s top celebrities and social elite. The Mooch served as the national finance co-chair for Mitt Romney's 2012 presidential campaign and supported the presidential campaigns of Hillary Clinton and Barack Obama. He can relate towards style and comfort in selected transportation for influential individuals that require the best. Anthony showed his cognitive skills by graduating from Tufts University and doubling down on a diploma from Harvard Law School. He reiterates his approval of a winning business model when he says, "Wishing you an awesome tenth year anniversary celebration from the Mooch". The video ends with a smile and a two finger sendoff kiss to your fans in Central America. The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this shout out. The TICOS now refer to you as a "popular senior in high school that teaches freshman how to be cool." ¡PURA VIDA MOOCH! http://www.costaricascallcenter.com https://www.facebook.com/groups/23284906585

Culture, Attrition & Gamification with CEO Richard Blank

Wendy Sellers and JC engage Richard Blank, CEO of a Costa Rican call center, in an enlightening discussion on call center culture, attrition, and the pivotal role of gamification. Richard shares how he stumbled upon an opportunity to work in a friend's center in Costa Rica and subsequently fell in love with the place, its culture, and its people. He also discusses the challenging aspects of managing a thriving call center. He emphasizes optimizing call centers, striking the perfect balance between maintaining the dignity of employees and getting the best out of them. They delve into the core of call center culture and discuss the power of effective communication, active listening, and creating a conducive environment for growth and development. This podcast is impactful for those in the call center industry and anyone interested in fostering a dynamic and high-performing team culture.

Remarkable People Podcast. A Sales Masterclass on Communication and soft skills with Richard Blank

Everyone loves a great story, to be inspired, and to be given the tools and knowledge they need to succeed. Welcome to the Remarkable People Podcast! (RPP) “Listen. Do. Repeat. For Life!” EPISODE OVERVIEW: This week’s episode is different than our normal episodes. Instead of focusing on our guests personal journey and story, it’s a sales masterclass on communication. Call centers, bettering yourself as a business owner and communicator, and so much more. So get your pens and paper ready. You are going to want to listen to this episode, take notes, apply it, rewind it, and play it again. Our guest today is an entrepreneur, sales professional, CEO, coach, and more. And while he has done a lot of things well in life, he continues to study, becomes an expert at whatever he commits to, and now he’s here to teach us how to do it too. Ladies and Gentlemen, welcome to this weeks episode of the Remarkable People Podcast, the Richard Blank story! https://youtu.be/DtA4s3MVSTY Listen now to the remarkable and inspiring true life stories of people like you and me who not only faced extraordinary challenges and difficult life circumstances, but how they overcame them and achieved greatness. In each episode our guests not only freely share what they were able to accomplish, but how they achieved real results in the practical steps they used for victory, so we can too. Personal Development, Self Help, Health and Wellness, Edutainment… whatever you want to call it, this podcast is for you to enjoy and grow with in a community atmosphere. Like our slogan says, don’t just LISTEN to the podcast, but DO what you learn, REPEAT those positive actions everyday, so you can enjoy a Remarkable LIFE- in this world, and eternity to come! Also, please note that RPP episodes are evergreen. So enjoying listening to them in whatever order you’d like. Pick a topic, guest, or title that interests you, press play, and apply these powerful truths to your life each day. That’s it. Let’s listen to your first episode now!? Ascending Together, David Pasqualone Remarkable People Volume 1 How They Overcame Adversity, Achieved Success, & You Can Too! Twelve Remarkable Authors. Twelve Powerful Chapters. Twelve Life-Changing Solutions. If the people around you told their story, would you be in it? If so, would you be a major character, or a minor one? More importantly, would you be a hero to them, or a villain? Unleash the Hero Inside You! Whether you feel it or not, the fact is there’s real greatness inside of you just waiting to be unleashed. Greatness so big and powerful, it’s like a superhero ready to conquer the world. So why haven’t you set yourself free yet? Because something’s holding you back. That’s why David Pasqualone and 12 other Remarkable People Podcast guests have come together and wrote this book for you. To not only share their own personal stories of what they were able to overcome and achieve in life, but to break it down in the practical steps of how they did it, so you can too. About David Pasqualone DAVID PASQUALONE is a born again believer in God, father of 2 amazing teens, a life-long learner, self-appointed Guinea pig for anything he promotes. A Marketing Guru and Professional Coach by day. A Podcast Host and cigar enthusiast by night. David loves motivating people and organizations to clarify their purpose, mission, and vision. To lead them out of the confusion of the world, and into the light so they can know clarity, get excited about their purpose, and achieve the vision set before them. Leading by example, David inspires those around him to be the best version of themselves, take action to “DO” what they need to do each day, and steadfastly see their purpose through to completion! PURPOSE MISSION VISION CORE VALUES AND BELIEFS Learn more about David and Ascend in our Frequently Asked Questions (FAQ) section above! To learn more about what I believe and why, click here to view our free video library that answers many of the life questions we have from the bible. For a professional look at David and some of his experiences, visit his online resume at LinkedIn. For a more personal look at David’s life, feel free to visit his Facebook page. Or, check out The Remarkable People Podcast to really get a feel for who David is. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #paulgscorner remarkable people podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/DtA4s3MVSTY

RANDALL CUNNINGHAM scores a huge running touchdown play with COSTA RICA'...

The video begins in star studded fashion, "Ah, hello. Ha ha." "It's Randall Cunningham calling." CCC favorite NFL QB, Randall Wade Cunningham Sr played in the NFL for 16 seasons, primarily with the Philadelphia Eagles. "Is this the Costa Rica's Call Center?" Not only was Randall the most exciting QB, our nearshore outsourcing services can always score a touchdown by closing the deal with clients. "Are there any Randall Cunningham fans over there?" Too many to count. He has a huge fan base in the Central America BPO industry. Cunningham was inducted into the College Football Hall of Fame in 2016. Cunningham was also inducted into the Southern Nevada Sports Hall of Fame in 2000. "Is Richard around?" Yes and been in CR for the past 20 years as a leading telemarketing trainer. An actual fan from Philadelphia that has seen you play live in Veterans Stadium at the northeast corner of Broad Street and Pattison. "Anyway, I wanted to give an Eagles hello to the staff there from the favorite QB RC." The video concludes with a reminder of greatness, "#12 Philadelphia Eagles." "I heard that you celebrated your 12th year anniversary in business." "Come on...That is what I am talking about!" "Congratulations. I wish many more on you. Much more success." Feeling as if the fans and organization did not fully appreciate his contributions to the team's success, as well as being unhappy with his role as a back-up, Cunningham retired from football after the 1995 season.He left Philadelphia with the third most rushing yards in Eagles history, with 4,482, On August 15, 2002, Cunningham signed a one-day contract with the Philadelphia Eagles to officially announce his retirement.CCC will continue to be a leader in the call centre industry and will set the bar in Latin America. "I hear about the art deco building that you guys are kicking it in." In his final 10 NFL seasons, Cunningham played in only 80 games, but finished his 16-year career completing 2,429 of his 4,289 attempts for 29,979 yards and 207 touchdowns, with 134 interceptions. He was sacked 484 times, third-most all time behind (2nd) John Elway with 516 sacks, and (1st) Brett Favre with 525 sacks. Our beautiful structure located on the corner of 11th avenue and 23rd street in Barrio Aranjuez. The best must perform in the most impressive structures. As Randall graced the field in the most exciting stadiums, our telemarketers can feel proud working in a positive work culture and location. Yep, the neon marquees." Cunningham also rushed for 4,928 yards on 775 carries and 35 touchdowns. He retired after the 2001 season as the NFL's all-time leader in rushing yards and carries for the quarterback position, (a record broken in 2011 by Michael Vick), and tied for fourth with Steve Grogan in rushing touchdowns by a quarterback . All great names should be displayed bright and proud. CCC has the sharpest neon lights that enhance our telemarketing experience. "Ah ha, the Jukebox arcade. That is what I am talking about!" Cunningham also averaged 30.6 rushing yards per game during his career—second most all-time for quarterbacks, behind Michael Vick. WE encourage a fun work environment and have supplied the call centre with a jukebox for each floor and our onsite 1950s cafe. "And the American pinball" Work life balance is essential and has contributed to a decrease in attrition and increase in production. A gamification call centre culture was created at CCC and has assisted in building a successful work force that is able to bond.CCC has the largest collection of Pinball in Central America with 11 machines. "The 1984, that's when I cam e into the league, Mercedes Limo! We call it a Benzo." In July 2012, Cunningham was named the 23rd greatest quarterback of the NFL's post-merger era, according to Football Nation. Our clients are met at SJO for a luxury ride in comfort and style. The video continues with a dose of international relations, "Anyway, I am supposed to say Pura Vida #12. I don't know what that means, but I hope you do. Ha Ha." The ticos love when people acknowledge the laid back "pure life " culture. It can also be noted on phone calls with clients where the telemarketers make the conversation a first call resolution and positive experience. "G-d bless you all." In March 2013, Cunningham authored Lay It Down: How Letting Go Brings Out Your Best . The book shows readers how to work out the “lay it down” principle in all phases of life. in Conclusion, Randall ends the personal Cameo with one final thought, "Shout out from Randall Cunningham. Philadelphia Eagles. have a good one. Much success."

Broadway star JARROD SPECTOR has a huge fan base with COSTA RICA'S CALL ...

The video begins in a first class style and delivery, "What's up Costa Rica's Call Center crew? "He made his Broadway debut in Les Misérables, playing Gavroche. Afterward, he studied economics at Princeton University and then returned to acting before completing his degree. "This is Jarrod Spector. Now listen, before I spent most of my life on Broadway, I was the pain in the as little brother in a friend group. And, always tagging along with my brother's friends. And that group included, Mr. Richard Blank." Jarrod was born in Philadelphia, Pennsylvania .He was a slick little brother that never told his parents about the parties we had in his house back in high school . He kept the code of silence. "So, I am not surprised to hear that he is the best boss to the crew down there." In 2007, Jarrod joined the 2nd San Francisco cast of Jersey Boys. Spector played Frankie Valli, a role he would play later in Chicago and on Broadway. Jarrod being a lead of a cast can relate to a leader of a company. Both set the pace, are 100% dedicated and can follow through as a professional. Just like acting, offshore BPO is very competitive and only those with endurance can make it big. "Listen, I have not been down there myself, but I have seen some pictures. But man, what a sweet set up." As Jarrod dominated Broadway when he was in Beautiful: The Carole King Musical as Barry Mann from January 2014 to February 2016. Attractive venues and pleasing theatres can really make an experience memorable. In addition, a positive work environment can also produce the best nearshore customer service agents that are able to act like they care about the client. CCC has the best company culture in Central America. "The got the art deco building with the neon marquees." Naturally Jarrod can appreciate style since he has performed in some of the most beautiful theatres and arenas. He received a nomination for a 2014 Tony Award for Best Featured Actor in a Musical and a nomination for the 2014 Outer Critics Circle Award, Outstanding Featured Actor In A Musical for his portrayal of Barry Mann. The call centre located on the corner of 11th avenue and 23rd street in Barrio Aranjuez. "You got tunes on the jukebox" Since we upgraded our rockolas, we are able to download music and Jarrod has a very large selection of his tunes at the ready. We have Jarrod's studio LPs along with many live performances for our staff to enjoy while eating in the company's 1950s cafe. He has quite the fan base here in central America. In 2016 he participated in the recording of the demo English version of the Death Note: The Musical. He sang L ‘s parts. " and that arcade with the pinball machines. No really, can I come down and like challenge on the Jurassic Park pinball machine? Specifically, because I grew up with that machine and I really think that I can hang." CCC has the best gamification call center culture in Latin America. Our game room is 100% free play and we encourage our agents to try American Flipper pinball for the first time during their breaks and lunch. The fact that we both own the same pinball machine is a good sign. "But, only of you pick me up at the airport in that ridicules vintage 1984 Mercedes Limo. Is that something we can work out? Cause if so, I am coming and I can't wait." Jarrod knows that all special guests are met at SJO for a luxury ride and he is well deserving of a comfortable ride to the beach. When a star arrives at their destination in a smooth limo, it can really make the entrance a memorable experience. From 2018 to 2019 Spector starred as Sonny Bono in The Cher Show at the Neil Simon Theatre on Broadway. He always arrived to the shows in style. "Congratulations on 12 years. What a fantastic accomplishment. And I hope to see you all soon." Spector and his wife Kelli Barrett perform a cabaret act together titled “This Is Dedicated: Music’s Greatest Marriages”, for example in March 2017 at the Scottsdale Center for the Performing Arts. From one strong accomplishment to another, we appreciate the fact that you have acknowledge our hard work and discipline. We wish you continued success. The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this Cameo. Pura Vida Jarrod.