The Power of Silence in Phonetics. #Telemarketing #BPO #Sales #Entrepren...

Leverage With Daniel Tolson. Join The Power of Business Process Outsourcing with Richard Blank The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. Host Daniel Tolson engages with top business experts to uncover strategies that spark success. In this episode of "Leverage with Daniel," your host Daniel Tolson dives deep into the world of Business Process Outsourcing (BPO) with guest expert Richard Blank. Discover the ins and outs of BPO, from when businesses typically start outsourcing their services to the essential soft skills and qualities to look for when hiring BPO agents. Join us as we explore the fascinating realm of Phonetic Micro Expression Reading and how it can be a game-changer in call centers. Don't miss this opportunity to elevate your business with invaluable insights from Richard Blank. Topics Discussed: What is BPO, and who utilizes it? When does a business typically start outsourcing its services? When hiring agents for BPO services, what soft skills, characteristics, and qualities should you look for in a candidate? What is Phonetic Micro Expression Reading, and how can it be leveraged in call centers? Assumptions in Communication You could be a barking dog that doesn't bite and a quiet dog that will rip your arm off. So you're looking at seeing consistent patterns of people. I'd rather have the three-second insurance policy and asking if there's any additional questions, and may we move forward, than assuming. Because you know when you assume, you make an ass out of you and me. So you don't want to do those sort of things. Checkpoints. Every 30 seconds to a minute. And see if they spike or dip. Strategic Insights on BPO Sales Scaling Well, I believe they need to give us the proper resources. Do they have a script that's been tested? Do you have actual recordings that we can analyze? What are your metrics? What's your call to contact to conversion ratios? What's your average talk time? Do you have a wrap up time? Do you leave voicemails? Do you have templated emails? I mean, these are the sort of things I need to ask you. You might be a hotshot single player, but you're talking about scaling a team of dozens. So I just want to make sure that if you're talking about a five-minute talk time, I would need at least 4,000 unique numbers a month to throw in a predictive dialer to flip that list legally three times. And so these are the sort of questions that I would ask to make sure that you're prepared so we can fulfill your needs. But I will say this, my friend. I know that this supervisor of yours with coffee breath yelling at you to make your 500 calls a week. For me, my friend, it would probably be 444. Why? Because my metrics moved. Huh? I'm on the phone for possibly another minute or two. Okay, which means I'm making less calls. But my calls are more quality, and I'm also building a pipeline because I'm qualifying. I'm doing positive escalations. When I speak to a wife or a secretary, I'll make sure verbally they're doing a great job. When I charm them enough with a company name spike to get the pass to pitch to you, I'm also going to let you know verbally and in writing. So as I'm building my pipeline and calling the company back, Not only do they recognize me, get a hero's welcome, add to momentum, more of your company culture. The Art of Communication: Lessons from Helen Keller It's very simple, Daniel. I'd like to give reference to one of my heroes and a master communicator, the late Helen Keller. This individual lost her sight and her hearing but expanded on her taste, touch and smell and was a master. We have the opposite. We lose our taste, touch, and smell in this controlled environment. Our hearing should be expanded. But then you would say, Richard, what about the vision? I'd say, Daniel, it's quite simple. It's image streaming. It's metaphysics. It's adjectives and colorful language. The imagination is better than the movie. And so I've tried to really become a painting on the phone and not a print. The Importance of Diligence and Endurance in Business And at the end of the day, Daniel, when you're talking about leverage, you got to choose between 10 companies. I'm not into the Philippines, might be a little more expensive. Look at the way I treated your assistant. I called you back on time, followed through on that email. How about this? I did so much due diligence on you from your LinkedIn profile on your website that I custom made your voicemail and email. He loved me. It was almost mine to lose. And so I'm earning these things by getting a lot of first downs and moving it forward through momentum. I'm not angling my way in there or pretending to be. And so if you have that sort of pace and rhythm, your supervisor needs to calm down. He should remember when he was on the phone and what it's like to do this sort of forced march. Now also, my friend, you need to build up that endurance for it. You're talking about manual dialing. We have machines now that do that for you. But the old school players off of those Cisco phones, remember how to do those dials? The Power of Silence in Phonetics But here's the skinny-ditty. You can manipulate a tone rate and a pitch. But the duration, that's the answering speed. That's the subconscious. And so I think that's the number one tell sign. Isn't it the irony of the phonetics? It's the sound of speech when I'm telling you the greatest tell sign is the silence. It's the spacing between. And it's something that once you practice it for a couple weeks, it becomes habit. It will not impede or distract you at all with your work. It's just something you'll be used to, like breathing. https://youtu.be/_3M0cyLKQyk https://youtu.be/uM3SWevsxaI https://youtu.be/2DyaWZoz-Dk https://youtu.be/zI5NfqI6aY4 https://youtu.be/AsCBAuMpe64 https://youtu.be/U6rwCW2wCkQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Leverage, Daniel Tolson, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Welcome to "Leverage" with Daniel Tolson, a captivating series that dives deep into the realm of emotions and their profound influence on the business journey. Join us as we educate and entertain business professionals, unraveling the secrets of emotional intelligence and its impact on success. Hosted by Daniel Tolson, a seasoned business coach, each episode dives deep into topics that matter most to business people seeking to make a meaningful impact. Whether you're an entrepreneur, a leader, or business owner, this podcast equips you with actionable strategies to accelerate your impact. Our Audience The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. What We Are Looking For In A Guest The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. In only 90 seconds, the Mind Report will give you dozens of solutions that are perfect for better health, including: Anti-aging and weight loss Boost immune system Reduce stress hormones Increase energy Reduce anger and irritability Boost self-confidence and self-esteem Enhance positive states Eliminate subconscious negative beliefs "With Daniel it's going to be bigger and better than ever!" Over the past 28 years, Daniel has launched, lead, and built million-dollar businesses. He has delivered more than 10,000 scientific case studies on business leaders, co-led a team of 17,500 cabin crew at Emirates Airlines, and has had more than 25,000 leaders apply his ideas to make an impact. Within 90 seconds, using new breakthrough technologies, Daniel can show you how to become a better leader! When Daniel speaks, he provides NEW and innovative ideas that make you a better leader! A Microsoft leader, implementing Daniel’s strategies, propelled sales by an astonishing RM 138,000,000. Kings Transport, within 90 days, surged from 36% to 86% team utilization, achieving a remarkable $261 million in revenues. Regal Mushrooms avoided 50 bad hires, doubling revenues to $90,000,000. Wearthy’s strategic hires transformed their individual sales from $5,000 to $500,000. Salmat Australia, adopting Daniel’s system, experienced a 75% surge in monthly revenue within 60 days. Daniel’s methods will instil in you newfound excitement and hope for a better future. Topics I'm always ready to discuss: New innovative Ai to become a better leader Reduce stress, make better decisions and become more attractive to the world. Put an end to procrastination! Develop your emotional intelligence to become the best version of yourself. Setting goals! The stuff dreams are made of! Join the top 3% of leaders who have clear set goals and earn 10X more than the other 97% Building a winning team! Reduce the risk of a bad hire by 93% and increase retention by 82%. Master the 5 Pillars of Emotional Intelligence so you build a business that runs even when you are no longer there AboutAbout The most innovative Ai to become a better leader in 90 seconds! The Mind Report gives leaders a scientific strategy for increasing confidence – fast. It reveals your personality strengths and how to use your emotions to make a change for the better. This NEW technology has given tens of thousands of leaders the confidence to live life on their terms. In only 90 seconds, the Mind Report will give you dozens of mindset solutions that are perfect for your career and relationships. Leaving no doubt as to how to become the very best version of yourself. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Leverage #DanielTolson #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

The Importance of Diligence and Endurance in Business

Leverage With Daniel Tolson. Join The Power of Business Process Outsourcing with Richard Blank The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. Host Daniel Tolson engages with top business experts to uncover strategies that spark success. In this episode of "Leverage with Daniel," your host Daniel Tolson dives deep into the world of Business Process Outsourcing (BPO) with guest expert Richard Blank. Discover the ins and outs of BPO, from when businesses typically start outsourcing their services to the essential soft skills and qualities to look for when hiring BPO agents. Join us as we explore the fascinating realm of Phonetic Micro Expression Reading and how it can be a game-changer in call centers. Don't miss this opportunity to elevate your business with invaluable insights from Richard Blank. Topics Discussed: What is BPO, and who utilizes it? When does a business typically start outsourcing its services? When hiring agents for BPO services, what soft skills, characteristics, and qualities should you look for in a candidate? What is Phonetic Micro Expression Reading, and how can it be leveraged in call centers? Assumptions in Communication You could be a barking dog that doesn't bite and a quiet dog that will rip your arm off. So you're looking at seeing consistent patterns of people. I'd rather have the three-second insurance policy and asking if there's any additional questions, and may we move forward, than assuming. Because you know when you assume, you make an ass out of you and me. So you don't want to do those sort of things. Checkpoints. Every 30 seconds to a minute. And see if they spike or dip. Strategic Insights on BPO Sales Scaling Well, I believe they need to give us the proper resources. Do they have a script that's been tested? Do you have actual recordings that we can analyze? What are your metrics? What's your call to contact to conversion ratios? What's your average talk time? Do you have a wrap up time? Do you leave voicemails? Do you have templated emails? I mean, these are the sort of things I need to ask you. You might be a hotshot single player, but you're talking about scaling a team of dozens. So I just want to make sure that if you're talking about a five-minute talk time, I would need at least 4,000 unique numbers a month to throw in a predictive dialer to flip that list legally three times. And so these are the sort of questions that I would ask to make sure that you're prepared so we can fulfill your needs. But I will say this, my friend. I know that this supervisor of yours with coffee breath yelling at you to make your 500 calls a week. For me, my friend, it would probably be 444. Why? Because my metrics moved. Huh? I'm on the phone for possibly another minute or two. Okay, which means I'm making less calls. But my calls are more quality, and I'm also building a pipeline because I'm qualifying. I'm doing positive escalations. When I speak to a wife or a secretary, I'll make sure verbally they're doing a great job. When I charm them enough with a company name spike to get the pass to pitch to you, I'm also going to let you know verbally and in writing. So as I'm building my pipeline and calling the company back, Not only do they recognize me, get a hero's welcome, add to momentum, more of your company culture. The Art of Communication: Lessons from Helen Keller It's very simple, Daniel. I'd like to give reference to one of my heroes and a master communicator, the late Helen Keller. This individual lost her sight and her hearing but expanded on her taste, touch and smell and was a master. We have the opposite. We lose our taste, touch, and smell in this controlled environment. Our hearing should be expanded. But then you would say, Richard, what about the vision? I'd say, Daniel, it's quite simple. It's image streaming. It's metaphysics. It's adjectives and colorful language. The imagination is better than the movie. And so I've tried to really become a painting on the phone and not a print. The Importance of Diligence and Endurance in Business And at the end of the day, Daniel, when you're talking about leverage, you got to choose between 10 companies. I'm not into the Philippines, might be a little more expensive. Look at the way I treated your assistant. I called you back on time, followed through on that email. How about this? I did so much due diligence on you from your LinkedIn profile on your website that I custom made your voicemail and email. He loved me. It was almost mine to lose. And so I'm earning these things by getting a lot of first downs and moving it forward through momentum. I'm not angling my way in there or pretending to be. And so if you have that sort of pace and rhythm, your supervisor needs to calm down. He should remember when he was on the phone and what it's like to do this sort of forced march. Now also, my friend, you need to build up that endurance for it. You're talking about manual dialing. We have machines now that do that for you. But the old school players off of those Cisco phones, remember how to do those dials? https://youtu.be/_3M0cyLKQyk https://youtu.be/uM3SWevsxaI https://youtu.be/2DyaWZoz-Dk https://youtu.be/zI5NfqI6aY4 https://youtu.be/AsCBAuMpe64 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Leverage, Daniel Tolson, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Welcome to "Leverage" with Daniel Tolson, a captivating series that dives deep into the realm of emotions and their profound influence on the business journey. Join us as we educate and entertain business professionals, unraveling the secrets of emotional intelligence and its impact on success. Hosted by Daniel Tolson, a seasoned business coach, each episode dives deep into topics that matter most to business people seeking to make a meaningful impact. Whether you're an entrepreneur, a leader, or business owner, this podcast equips you with actionable strategies to accelerate your impact. Our Audience The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. What We Are Looking For In A Guest The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. In only 90 seconds, the Mind Report will give you dozens of solutions that are perfect for better health, including: Anti-aging and weight loss Boost immune system Reduce stress hormones Increase energy Reduce anger and irritability Boost self-confidence and self-esteem Enhance positive states Eliminate subconscious negative beliefs "With Daniel it's going to be bigger and better than ever!" Over the past 28 years, Daniel has launched, lead, and built million-dollar businesses. He has delivered more than 10,000 scientific case studies on business leaders, co-led a team of 17,500 cabin crew at Emirates Airlines, and has had more than 25,000 leaders apply his ideas to make an impact. Within 90 seconds, using new breakthrough technologies, Daniel can show you how to become a better leader! When Daniel speaks, he provides NEW and innovative ideas that make you a better leader! A Microsoft leader, implementing Daniel’s strategies, propelled sales by an astonishing RM 138,000,000. Kings Transport, within 90 days, surged from 36% to 86% team utilization, achieving a remarkable $261 million in revenues. Regal Mushrooms avoided 50 bad hires, doubling revenues to $90,000,000. Wearthy’s strategic hires transformed their individual sales from $5,000 to $500,000. Salmat Australia, adopting Daniel’s system, experienced a 75% surge in monthly revenue within 60 days. Daniel’s methods will instil in you newfound excitement and hope for a better future. Topics I'm always ready to discuss: New innovative Ai to become a better leader Reduce stress, make better decisions and become more attractive to the world. Put an end to procrastination! Develop your emotional intelligence to become the best version of yourself. Setting goals! The stuff dreams are made of! Join the top 3% of leaders who have clear set goals and earn 10X more than the other 97% Building a winning team! Reduce the risk of a bad hire by 93% and increase retention by 82%. Master the 5 Pillars of Emotional Intelligence so you build a business that runs even when you are no longer there AboutAbout The most innovative Ai to become a better leader in 90 seconds! The Mind Report gives leaders a scientific strategy for increasing confidence – fast. It reveals your personality strengths and how to use your emotions to make a change for the better. This NEW technology has given tens of thousands of leaders the confidence to live life on their terms. In only 90 seconds, the Mind Report will give you dozens of mindset solutions that are perfect for your career and relationships. Leaving no doubt as to how to become the very best version of yourself. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Leverage #DanielTolson #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Power of Silence in Phonetics But here's the skinny-ditty. You can manipulate a tone rate and a pitch. But the duration, that's the answering speed. That's the subconscious. And so I think that's the number one tell sign. Isn't it the irony of the phonetics? It's the sound of speech when I'm telling you the greatest tell sign is the silence. It's the spacing between. And it's something that once you practice it for a couple weeks, it becomes habit. It will not impede or distract you at all with your work. It's just something you'll be used to, like breathing.

The Art of Communication: Lessons from Helen Keller. #helenkeller #art #...

Leverage With Daniel Tolson. Join The Power of Business Process Outsourcing with Richard Blank The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. Host Daniel Tolson engages with top business experts to uncover strategies that spark success. In this episode of "Leverage with Daniel," your host Daniel Tolson dives deep into the world of Business Process Outsourcing (BPO) with guest expert Richard Blank. Discover the ins and outs of BPO, from when businesses typically start outsourcing their services to the essential soft skills and qualities to look for when hiring BPO agents. Join us as we explore the fascinating realm of Phonetic Micro Expression Reading and how it can be a game-changer in call centers. Don't miss this opportunity to elevate your business with invaluable insights from Richard Blank. Topics Discussed: What is BPO, and who utilizes it? When does a business typically start outsourcing its services? When hiring agents for BPO services, what soft skills, characteristics, and qualities should you look for in a candidate? What is Phonetic Micro Expression Reading, and how can it be leveraged in call centers? Assumptions in Communication You could be a barking dog that doesn't bite and a quiet dog that will rip your arm off. So you're looking at seeing consistent patterns of people. I'd rather have the three-second insurance policy and asking if there's any additional questions, and may we move forward, than assuming. Because you know when you assume, you make an ass out of you and me. So you don't want to do those sort of things. Checkpoints. Every 30 seconds to a minute. And see if they spike or dip. Strategic Insights on BPO Sales Scaling Well, I believe they need to give us the proper resources. Do they have a script that's been tested? Do you have actual recordings that we can analyze? What are your metrics? What's your call to contact to conversion ratios? What's your average talk time? Do you have a wrap up time? Do you leave voicemails? Do you have templated emails? I mean, these are the sort of things I need to ask you. You might be a hotshot single player, but you're talking about scaling a team of dozens. So I just want to make sure that if you're talking about a five-minute talk time, I would need at least 4,000 unique numbers a month to throw in a predictive dialer to flip that list legally three times. And so these are the sort of questions that I would ask to make sure that you're prepared so we can fulfill your needs. But I will say this, my friend. I know that this supervisor of yours with coffee breath yelling at you to make your 500 calls a week. For me, my friend, it would probably be 444. Why? Because my metrics moved. Huh? I'm on the phone for possibly another minute or two. Okay, which means I'm making less calls. But my calls are more quality, and I'm also building a pipeline because I'm qualifying. I'm doing positive escalations. When I speak to a wife or a secretary, I'll make sure verbally they're doing a great job. When I charm them enough with a company name spike to get the pass to pitch to you, I'm also going to let you know verbally and in writing. So as I'm building my pipeline and calling the company back, Not only do they recognize me, get a hero's welcome, add to momentum, more of your company culture. The Art of Communication: Lessons from Helen Keller It's very simple, Daniel. I'd like to give reference to one of my heroes and a master communicator, the late Helen Keller. This individual lost her sight and her hearing but expanded on her taste, touch and smell and was a master. We have the opposite. We lose our taste, touch, and smell in this controlled environment. Our hearing should be expanded. But then you would say, Richard, what about the vision? I'd say, Daniel, it's quite simple. It's image streaming. It's metaphysics. It's adjectives and colorful language. The imagination is better than the movie. And so I've tried to really become a painting on the phone and not a print. https://youtu.be/_3M0cyLKQyk https://youtu.be/uM3SWevsxaI https://youtu.be/2DyaWZoz-Dk https://youtu.be/zI5NfqI6aY4 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Leverage, Daniel Tolson, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Welcome to "Leverage" with Daniel Tolson, a captivating series that dives deep into the realm of emotions and their profound influence on the business journey. Join us as we educate and entertain business professionals, unraveling the secrets of emotional intelligence and its impact on success. Hosted by Daniel Tolson, a seasoned business coach, each episode dives deep into topics that matter most to business people seeking to make a meaningful impact. Whether you're an entrepreneur, a leader, or business owner, this podcast equips you with actionable strategies to accelerate your impact. Our Audience The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. What We Are Looking For In A Guest The podcast is designed to empower professionals aged 30 to 55 with practical tools and insights to navigate the rapidly changing business landscape. In a post-pandemic era filled with unpredictability, this podcast offers strategies to accelerate your impact. In only 90 seconds, the Mind Report will give you dozens of solutions that are perfect for better health, including: Anti-aging and weight loss Boost immune system Reduce stress hormones Increase energy Reduce anger and irritability Boost self-confidence and self-esteem Enhance positive states Eliminate subconscious negative beliefs "With Daniel it's going to be bigger and better than ever!" Over the past 28 years, Daniel has launched, lead, and built million-dollar businesses. He has delivered more than 10,000 scientific case studies on business leaders, co-led a team of 17,500 cabin crew at Emirates Airlines, and has had more than 25,000 leaders apply his ideas to make an impact. Within 90 seconds, using new breakthrough technologies, Daniel can show you how to become a better leader! When Daniel speaks, he provides NEW and innovative ideas that make you a better leader! A Microsoft leader, implementing Daniel’s strategies, propelled sales by an astonishing RM 138,000,000. Kings Transport, within 90 days, surged from 36% to 86% team utilization, achieving a remarkable $261 million in revenues. Regal Mushrooms avoided 50 bad hires, doubling revenues to $90,000,000. Wearthy’s strategic hires transformed their individual sales from $5,000 to $500,000. Salmat Australia, adopting Daniel’s system, experienced a 75% surge in monthly revenue within 60 days. Daniel’s methods will instil in you newfound excitement and hope for a better future. Topics I'm always ready to discuss: New innovative Ai to become a better leader Reduce stress, make better decisions and become more attractive to the world. Put an end to procrastination! Develop your emotional intelligence to become the best version of yourself. Setting goals! The stuff dreams are made of! Join the top 3% of leaders who have clear set goals and earn 10X more than the other 97% Building a winning team! Reduce the risk of a bad hire by 93% and increase retention by 82%. Master the 5 Pillars of Emotional Intelligence so you build a business that runs even when you are no longer there AboutAbout The most innovative Ai to become a better leader in 90 seconds! The Mind Report gives leaders a scientific strategy for increasing confidence – fast. It reveals your personality strengths and how to use your emotions to make a change for the better. This NEW technology has given tens of thousands of leaders the confidence to live life on their terms. In only 90 seconds, the Mind Report will give you dozens of mindset solutions that are perfect for your career and relationships. Leaving no doubt as to how to become the very best version of yourself. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #Leverage #DanielTolson #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest The Power of Silence in Phonetics But here's the skinny-ditty. You can manipulate a tone rate and a pitch. But the duration, that's the answering speed. That's the subconscious. And so I think that's the number one tell sign. Isn't it the irony of the phonetics? It's the sound of speech when I'm telling you the greatest tell sign is the silence. It's the spacing between. And it's something that once you practice it for a couple weeks, it becomes habit. It will not impede or distract you at all with your work. It's just something you'll be used to, like breathing. The Importance of Diligence and Endurance in Business And at the end of the day, Daniel, when you're talking about leverage, you got to choose between 10 companies. I'm not into the Philippines, might be a little more expensive. Look at the way I treated your assistant. I called you back on time, followed through on that email. How about this? I did so much due diligence on you from your LinkedIn profile on your website that I custom made your voicemail and email. He loved me. It was almost mine to lose. And so I'm earning these things by getting a lot of first downs and moving it forward through momentum. I'm not angling my way in there or pretending to be. And so if you have that sort of pace and rhythm, your supervisor needs to calm down. He should remember when he was on the phone and what it's like to do this sort of forced march. Now also, my friend, you need to build up that endurance for it. You're talking about manual dialing. We have machines now that do that for you. But the old school players off of those Cisco phones, remember how to do those dials?