Disappointed often. Never angry.

Driven: Unscripted Success Podcast. Special guest Richard Blank Welcome to the Driven: Unscripted Success Podcast, the go-to show for high-performing business owners, executives, and professionals who aspire to elevate their personal, professional, and financial lives. Hosted by Michael Mannino Sr. and Nareman Hamdan, each episode dives deep into the inspiring stories and invaluable insights of top industry Welcome to the Driven: Unscripted Success Podcast, the go-to show for high-performing business owners, executives, and professionals who aspire to elevate their personal, professional, and financial lives. Hosted by Michael Mannino Sr. and Nareman Hamdan, each episode dives deep into the inspiring stories and invaluable insights of top industry leaders who have navigated the complex landscape of success with drive and determination. From leadership strategies and innovative business tactics to personal growth and financial acumen, our guests share their unscripted journeys to success, offering listeners practical advice and motivation to reach new heights. Join us on Driven: Unscripted Success Podcast, where we celebrate the relentless pursuit of excellence and empower you to achieve greatness in every facet of your life. Subscribe now and get ready to be inspired, challenged, and driven to succeed! In this episode of Driven: Unscripted Success, hosts Mike Mannino Sr. and Nareman Hamdan sit down with Richard Blank, CEO of Costa Rica’s Call Center. From Philadelphia roots to building a thriving business in Central America, Richard’s story is about resilience, authenticity, and the courage to take the “tortoise approach” in life and business. Richard shares why self-analysis is the key to self-awareness and how leaders can use reflection, empathy, and authenticity to build stronger teams. He opens up about: How studying Spanish shaped his career and led him to Costa Rica Why hiring for attitude beats hiring for skill How pinball machines and arcade games became a secret weapon for reducing turnover The importance of asking the right questions in interviews to uncover real character How self-analysis, empathy, and authenticity drive both personal and professional growth This week’s guest is Richard Blank, CEO of Costa Rica’s Call Center. Richard’s story takes us from Philadelphia to Costa Rica, where he built a company grounded in resilience, empathy, and authenticity. In our conversation, he shares why self-analysis drives self-awareness, why he hires for attitude before skill, and how pinball machines and arcade games have become part of his unique workplace culture. It’s an inspiring episode you won’t want to miss! https://youtu.be/PVQNxb_aKIY?si=5ZH8CSntnKVPLW5a https://youtu.be/_rLoIKf2HnY https://youtu.be/UEqW7dg27II https://youtu.be/jmI2XZjbLHA Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #DrivenUnscriptedSuccessPodcast #MichaelManninoSr #NaremanHamdan #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO Mike Mannino Sr. 𝐇𝐨𝐬𝐭 𝐨𝐟 𝐃𝐫𝐢𝐯𝐞𝐧: 𝐔𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐞𝐝 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 | 𝐒𝐡𝐨𝐰𝐜𝐚𝐬𝐢𝐧𝐠 𝐓𝐨𝐩 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐋𝐞𝐚𝐝𝐞𝐫𝐬, 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫𝐬 & 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 Success is never just luck—it’s the result of 𝐝𝐢𝐬𝐜𝐢𝐩𝐥𝐢𝐧𝐞, 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲, 𝐚𝐧𝐝 𝐩𝐞𝐫𝐬𝐞𝐯𝐞𝐫𝐚𝐧𝐜𝐞. That’s why we created Driven: Unscripted Success, a podcast dedicated to sharing 𝐫𝐞𝐚𝐥, 𝐮𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐞𝐝 𝐬𝐭𝐨𝐫𝐢𝐞𝐬 from 𝐡𝐢𝐠𝐡-𝐥𝐞𝐯𝐞𝐥 𝐞𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫𝐬, 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐥𝐞𝐚𝐝𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 who have pushed past obstacles to achieve greatness. 𝐖𝐡𝐚𝐭’𝐬 𝐢𝐧 𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮? A featured interview on Driven: Unscripted Success—highlighting your expertise & your journey. Professionally edited 𝐯𝐢𝐝𝐞𝐨 & 𝐚𝐮𝐝𝐢𝐨 𝐜𝐥𝐢𝐩𝐬 to promote your platform. Custom social media assets to maximize your exposure before, during, after the interview. Full content usage rights—leverage your episode for your own business marketing & branding. I’ve spent 35+ years in business—as a Master Builder, Real Estate Owner, Operator & Investor, 5th-Degree Black Belt— I know that success leaves clues. My mission is to help top professionals share their stories while elevating their influence through meaningful conversations. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Our main focus has been, and will always be to personally train each and every Central America call center representative so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Driven Unscripted Success Podcast, Michael Mannino Sr, Nareman Hamdan, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center