Costa Rica's Call Center (CCC) is a state of the art telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.
"Hey there." The Sr. Data Analyst, Strategy & Finance at Cameo begins his video with style.
"This is a shout out to the amazing staff at COSTA RICA'S CALL CENTER PURA VIDA staff. From Richard." The Senior Decision Sciences Analyst expert can appreciate a positive work environment when the boss knows and respects his staff.
Doug continues his keen interest in our BPO telemarketing milestone, "He just wanted to send you guys a shout out for celebrating 12 years in business. So, that is amazing."
"Sounds like you guys have a great space. I heard you guys have a neon marquee. I have some neon at my apartment as well as you can see in the background." the
University of Notre Dame - Mendoza College of Business alumni was educated on how a cool environment can produce a positive effect.
"Hope everyone is staying safe and healthy." Doug showed his concern that Costa Rica continues to be the country with the lowest amount of cases during this pandemic.
"And yeah, just wanted , Richard just wants to show his appreciation to the staff." CCC looks forward to following your bright career and have faith that your leadership will produce amazing results.
The video winds down with a very proper sendoff, "Shout out to my Ticos in Costa Rica."
The entire staff of COSTA RICA'S CALL CENTER appreciates the time and effort in making this video. Stay safe Doug and PURA VIDA.
British television star CONOR says PURA VIDA to the staff at COSTA RICA'S CALL CENTER.
The video starts off in proper UK fashion and class, "Sure help that you are well."
The actor who performed on the show Emmerdale begins with a sincere message, "Thank you for reaching out"
"This is the third cameo I have done so far. So, hopefully it is okay with you." Conor ensured that his international public relations with a telemarketing call center was up to speed. He did well with our QA department metrics. His performance on the show Ackley Bridge was impressive.
"I know you have reached out to say , that you want me to say hello to your cool staff. Yep." We appreciate touching base with successful individuals in all verticals. Especially those that have used their advanced speaking skills to an advantage. Real Housewives Of Cheshire saw Conor's natural talent during his scene on the show.
"So,you celebrated your 12th year anniversary in business. Wow! Well done. That is an achievement in that." Conor can clearly understand how hard work and persistence can achieve large results in Hollywood as well as the BPO outsourcing industry. Risk Takers took a chance on Conor's acting ability and placed him on the show for an episode.
"You told me to mention your classic art deco building, neon marquees, jukebox arcade, 11 pinball machines, 50s cafe and vintage Mercedes Limousine." Obviously, CCC knows how to treat their employees and clients. A positive gamification call center culture company was created.
"Pura Vida" Conor expands his vocabulary with Csta Rica's most famous expression. It translates to "pure life".
"Yeah, well done. That sounds great and it sounds like a good work place to work for. especially with the jukebox arcade and the Mercedes Limousine as well and everything else." We appreciate the compliment and will continue to train bilingual telemarketers in the best light.
"So, yeah, hopefully your all keeping safe in this lock down as well." Costa Rica has the reputation being the safest country during the pandemic with the lowest cases.
The video concludes with some final words of wisdom,"Take care. Thank you."
The entire staff of COSTA RICA'S CALL CENTER appreciates the time and effort in making this video. Stay safe Conor and PURA VIDA.
The MLB legend begins his video with a HR blast, "Hey. This is Mr. October in the flesh on Ester Sunday"Reginald Martinez Jackson is an American former professional baseball right fielder who played 21 seasons in Major League Baseball . Jackson was inducted to the Hall of Fame in 1993.
Reggie knows how to enjoy a solid work-life balance when he says, "I am in balboa island. should be a nice scene behind me. yeah, I don't know?" Jackson was nicknamed "Mr. October" for his clutch hitting in the postseason with the Athletics and the Yankees.He helped Oakland win five consecutive American League West divisional pennants, three consecutive American League pennants and three consecutive World Series titles, from 1972 to 1974. Jackson helped New York win four American League East divisional pennants, three American League pennants and two consecutive World Series titles, from 1977 to 1981. He also helped the California Angels win two AL West divisional pennants in 1982 and 1986. Jackson hit three consecutive home runs at Yankee Stadium in the clinching game six of the 1977 World Series.
Reggie has made his mark internationally and has a huge following in Central America where baseball is very popular. "Anyway, I am looking for the man that says he is Costa Rica's Call Center all of the Reggie fans down there."Jackson hit 563 career home runs and was an American League (AL) All-Star for 14 seasons. He won two Silver Slugger Awards, the AL Most Valuable Player (MVP) Award in 1973, two World Series MVP Awards, and the Babe Ruth Award in 1977. The Yankees and Athletics retired his team uniform number in 1993 and 2004.[2] Jackson currently serves as a special adviser to the Yankees. Jackson led his teams to first place ten times over his 21-year career.
Reggie goes the extra mile by giving an Abington Ghost CEO a huge compliment, "My man down there says he is the best. The best boss ever, Richard."Jackson was born in the Wyncote neighborhood of Cheltenham Township, just north of Philadelphia, Pennsylvania. Jackson graduated from Cheltenham High School in 1964, where he excelled in football, basketball, baseball, and track and field. Abington High School long standing arch rival are the Cheltenham Panthers.
Naturally, Mr. October wants a second opinion before making his statement a fact about the best boss in Costa Rica, "Is that true? I will have some of your friends call me and let me know if you really are the best boss down there."In the 1966 Major League Baseball draft on June 7, Jackson was selected by the Kansas City Athletics.Jackson debuted in the major leagues with the A's in 1967 in a Friday doubleheader in Kansas City on June 9.
"Anyway, says, let me see, I am a major league baseball legend. Not really. I was, in my own mind when I was a player. But, things have changed, of course." #44 was a real sports hero for those growing up in the 1970s. He was the man that could step up to the pressure and deliver huge wins. Besides hitting 254 home runs in nine years with the Athletics, Jackson was also no stranger to controversy or conflict in Oakland.Jackson helped the Athletics win the pennant again in 1973, and was named Most Valuable Player of the American League for the season. The A's defeated the New York Mets in seven hard-fought games in the World Series. This time, Jackson was not only able to play, but his performance led to his being awarded the Series' MVP award.
"I am still having fun and enjoying things."Reggie Jackson's number 44 was retired by the New York Yankees in 1993.During the World Series against the Dodgers, Jackson hit home runs in Games Four and Five of the Series.Jackson's crowning achievement came with his three-home-run performance in World Series-clinching Game Six, each on the first pitch, off three Dodgers pitchers.He is able to look back at his accomplishments and be very proud.
Being from Philadelphia, Reggie knows that a solid first impression is very important for any organization, "It sounds like you got a beautiful place down there to go to work. Big time art deco building." Bario Aranjuez has a beautiful classic 3 story building for our bilingual telemarketers. The Yankees' home opener of the 1978 featured a new product, the "Reggie!" bar. The Standard Brands company responded with a circular "bar" of peanuts dipped in caramel and covered in chocolate, a confection that was originally named the "Wayne Bun" as it was made in Fort Wayne, Indiana. The "Reggie!" bars were handed to fans as they walked into Yankee Stadium. Jackson hit a home run, and when he returned to right field the next inning, fans began throwing the Reggie bars on the field in celebration. Jackson told the press that this confused him, thinking that maybe the fans did not like the candy.Richard, the best boss, had his first Reggie candy bar at the Wyncote Pharmacy across the street from the Jenkintown Train Station. Reggie knows that location very well.
"neon marques, jukeboxes, an arcade , 11 pinball machines." Reggie can appreciate the fact that CCC has created the best call center culture and work environment.
"and a 50s cafe man. I would fit right in there." We would like to make a special #44 double cheeseburger for you when you come and visit one day. Jackson was once again in the center of events in the World Series, again against the Dodgers.Following a blowout win in Game Five, both teams headed back to Los Angeles. In Game Six, Jackson got his revenge against Welch by blasting a two-run home run in the seventh inning, putting the finishing touch on a series-clinching, 7-2 win for the Yankees.He co-authored a book in 2010, Sixty-Feet Six-Inches, with fellow Hall of Famer Bob Gibson. The book, whose title refers to the distance between the pitcher's mound and home plate, details their careers and approach to the game.
Reggie knows that luxury transportation is key when arriving at special events. CCC has restored a clasic 300D Lang for our guests flying into SJO, "and if they pick you up,he says for me, the vips, he has got a Mercedes limo. I am in on that one my friend." Jackson played 21 seasons and reached the post-season in 11 of them, winning six pennants and five World Series. His accomplishments include winning both the regular-season and World Series MVP awards in 1973, hitting 563 career home runs (sixth all-time at the time of his retirement), maintaining a .490 career slugging percentage, being named to 14 All-Star teams, and the dubious distinction of being the all-time leader in strikeouts with 2,597 (he finished with 13 more career strikeouts than hits) and second on the all-time list for most Golden sombreros (at least four strikeouts in a game) with 23 – he led this statistic until 2014, when he was surpassed by Ryan Howard. Jackson was the first major leaguer to hit 100 home runs for three different clubs, having hit over 100 for the Athletics, Yankees, and Angels. He is the only player in the 500 home run club that never had consecutive 30 home run seasons in a career.
The video winds down with some final words of wisdom, "Take care, have a great day and enjoy was fun talking to ya!"During the off-season, though still active in baseball, Jackson worked as a field reporter and color commentator for ABC Sports.The Yankees retired Jackson's uniform number 44 on August 14, 1993, shortly after his induction into the Hall of Fame. The Athletics retired his number 9 on May 22, 2004. He is one of only eight MLB players to have their numbers retired by more than one team, and one of only three to have different numbers retired by two MLB teams.In 1999, Jackson placed 48th on The Sporting News' 100 Greatest Baseball Players list. That same year, he was named one of 100 finalists for the Major League Baseball All-Century Team, but was not one of the 30 players chosen by the fans.The Yankees dedicated a plaque in Jackson's honor on July 6, 2002 that now hangs in Monument Park at Yankee Stadium.
He smiles, laughs and signs off.
The entire staff at COSTA RICA'S CALL CENTER appreciates the time, effort and cool video. WE hope that you stay safe and continue to make your fans feel like 1 million dollars! Pura Vida Reggie.
"Well hello Richard's staff.I'm assuming that is people?"Andrea Kay Pyle known professionally as Missi Pyle, is an American actress and singer.
"Hi friends! How many of you are there? What is going on?" Scarlett Beauregarde, the beautiful blonde mother from the movie "Charlie and the chocolate factory", starts the sweet video with a many questions for our telemarketers.
"12 years you have been hanging out with this Richard? How is that going? How is that going for you.? I do not know anything about this Richard." Pyle has appeared in various television series and movies and is considered a very talented singer as well. She has many fans at CCC. Pyle attended the North Carolina School of the Arts in Winston-Salem, North Carolina, and graduated in 1995. For her achievements, Pyle was honored by the Poplar Pike Playhouse at her alma mater Germantown High School in Germantown, Tennessee.
"All I know is he into neon. Is that a possibility?" The 3 story art deco building in Barrio Aranjuez has multiple vintage neon marquees. Actors, along with BPO agents, can enhance their work when in a positive environment that looks cool and stylish.
"Maybe some jukeboxes, and pinball machines too? Eleven pinball machines? My address is 111111 main street. Please send me he other ten because I would like to have those." CCC has the largest free play retro arcade game room for employees to relax and have fun. A solid gamification call center culture was created.
"Also, a 300D Mercedes. you know what? I will take the Mercedes limousine." All guests are picked up at SJO and driven in comfort and luxury to the closest beach or the call center for an onsite visit. Naturally, Missi deserves to be driven around Central America in a classic Lang.
Missi explains how certain office perks would assist in making an educated career decision, "Here is what I am wondering. Does Richard drive you around in the limousine? Because I feel like That would be important for me if I were working with Richard."Pyle played Jake's Elementary School teacher Ms. Pasternak on Two and a Half Men. The role was recast in 2009 for undisclosed reasons, but Pyle returned to the series in the same role in 2011 and again in the series finale "Of Course He's Dead" in 2015.
"If not, let's do a training. You guys are a call center, right? Let's do a training.This is what you need to say to Richard." An amazing performance as Violet's single mother, Scarlett Beauregarde in the Tim Burton movie whose own competitive personality appears to have had an influence on her daughter, as Scarlett expresses pride over Violet's 263 trophies and medals. Missi is the perfect person to take our outsourcing agents to the next level of competition. Obviously, she was casted perfectly as the image of a very confident and attractive woman with the ability of solid parenting to produce a winner.
The priceless role playing continues with a real A level acting coach from Hollywood, "Pretend like, I am Richard. You would say Hello Richard. An then, be like, oh, take a look at my limo.I have a big limo. This is all hostage negotiating to say you have a big limo And then he tells you a little more about his big limo. And then, you just have to say I feel like I would be a better employee if I was picked up in that...if I knew what it was like to be more like you and ride around...I would be a better employee. So just ah, maybe ride around and say that and you know. And then, I will be Richard and I will say, yes please. I am going to pick you up tomorrow in the limo.
"Anyway, Costa Rica. Probably my favorite country on the planet. I would like to be there immediately right now instead of next to the freeway in Los Angeles. I am not right next to the freeway, but there is not a lot of traffic so I can actually hear it pretty well." The pandemic has made international travel near impossible since the borders have been closed. We hope that you can come and visit soon.
"Anyway, Pura Vida. So as they say. As you say. I wish I was there with you right now. And I hope that you all are taking care of yourselves." The majority agents are working from home while the building has taken all precautions for those working onsite. In 2008, Missi starred in the Broadway play Boeing-Boeing The play closed in January 2009.
Missi goes the extra mile to acknowledge the hard work of the CEO, "And Richard, you sound like a pretty good boss.
"So, at this point I may never be acting again. So, maybe I can get a job there." Missi is very talented and we look forward to following her bright career. In addition to acting, Pyle has also worked as a musician. With actress Shawnee Smith, she served as half of Smith & Pyle, a country rock duo.The two actresses have also become business partners and formed their own record label called Urban Prairie Records
The video winds down with a final well wishes, "Alright. Take care of y'all."
She blows 3 kisses and says "bye" to all of her fans!
The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this personal video. Thank you MISSI. Stay safe and PURA VIDA.
KELLY LEAK from the BAD NEWS BEARS hits a home run for COSTA RICA'S CALL CENTER.
The 1976 Bears team captain starts off the cool shout out by saying, "Hola COSTA RICA'S CALL CENTER Bad News Bears!"
"I'm Kelly Leak." The famous power hitter of the Bears is actually Jackie Earle Haley who is an American actor.
"And Richard, the best boss, wanted me to give you a congratulations and say happy anniversary for your 12th year in business. That's awesome." We appreciate growing up watching you lead a little league team in The Bad News Bears (1976), The Bad News Bears in Breaking Training (1977) and The Bad News Bears Go to Japan (1978).
"Huge milestone. It is incredible when your business is successful and you have reached 12 years. That's unbelievable. Keep at it." His earliest roles included Moocher in Breaking Away (1979) where the cutters were competing against the longest odds. A well known child actor is a one in a million long shot! We applaud your impressive career as well.
"I understand that you guys have been growing and have an awesome new art deco building."CCC has enhanced Barrio Aranjuez with a beautiful 3 story building filled with bilingual telemarketers.It was necessary to give style and grace to our phone calls.
"You got a jukebox arcade , 11 pinball machines , a 50's cafe ." As horror icon Freddy Krueger in the remake of A Nightmare on Elm Street (2010), Haley would enjoy the arcades between his filming for some old school retro fun.
Jackie knows how to arrive at an event with class when he mentions, "A new 300D limousine" CCC has restored a classic 1984 Mercedes Lang. Luxury transportation in comfort and style is offered to our friends, guests, clients and VIPs traveling from SJO to the beach or our call center.
"Are you guys even working? Or you just playing? What are you doing? You must be doing something right." Jackie also is doing big things as well since Haley was nominated for an Academy Award for Best Supporting Actor for this portrayal and in 2007 was invited to join the Academy of Motion Picture Arts and Sciences. A gamification BPO company culture was created.
"But at any rate, congratulations . I think it is awesome ." Haley owns a production company, JEH Productions, in San Antonio, Texas finding success as a producer and director of television commercials.
The video concludes with a thumbs up and a sincere, "Pura vida"
The entire staff at Costa Rica's Call Center appreciates time time and effort in making this video. The boss is a huge fan of your work. We hope that you stay safe and continue to have future success.
The high energy shout out begins with a million dollar smile while saying, "Hello to my friends at the COSTA RICA'S CALL CENTER."
She continues with her admiration towards a BPO anniversary, "Heard you guys are celebrating 12 years in business. That is crazy. That is like half my life."
"You all must be super hard workers. Must be plugging away.Must have the best boss ever. Richard!" Cara clearly understands that hard work, discipline and a little fun can be the perfect combination for long term success.
"But yeah, congratulations. I heard it is a cool place to work." CCC strives to offer our bilingual telemarketers the best working environment in Barrio Aranjuez.
"I heard you guys have an art deco building.You have some kind of Mercedes, some kind of arcade."
Cara seems to gravitate towards our solid gamification call center culture. "11 pinball machines. The 11 pinball machines seems like a bit of overkill. But yeah, I'll gladly take one if you are looking to offload any of them."
"But it seems like the best place to work.Hope you are getting work done with the pinball machines. Clearly it is working. I think every business should adopt that plan just to have an abundance of pinball machines and fun activities in the building." Cara is spot on regarding having a free play arcade to increase of employee morale while reducing attrition. She will be an amazing boss and strong leader with those ethics.
"But yeah, congratulations. Keep working hard. keep plugging away." CCC continues to hire, train and motivate the most talented Ticos.
Cara follows up her understanding on how properly oversee a company, "Keep being nice to Richard because he loves you guys."
She concludes the video with a strong finish when she says, "And yeah, congratulations 12 years."
The South Sudan success story begins the video with a classic, "Hey guys. How is it going?" Buku Khamis became the Club's first Next Generation Academy recruit, added to the Club's playing list as a pre-selected rookie in November 2018. A relatively late bloomer in a football sense, he moved to Australia in 2006 with his family and took up AFL in his last year of primary school. He is a product of the Dogs’ Next Generation Academy, and was a participant in the Western Bulldogs Community Foundation’s Ready SETTLE Go program.
Naturally, the professional athlete is very proud of the team that has faith in him when he says, "This is Buku Khamis from the West End Bulldogs".The athletic defender has the ability to take on the game with his impressive running ability, and possesses clean skills. He is a strong intercept mark and reads the flight of the ball well. Khamis represented Vic Metro and was awarded All-Australian selection in 2018. In his first season at the Kennel, Khamis made 18 VFL appearances for the Footscray Bulldogs, however did not breakthrough for an AFL debut.
"This cameo was booked by Richard. The best boss for COSTA RICA'S CALL CENTER." CCC appreciates your kind words and encouragement. Khamis represented Vic Metro and was awarded All-Australian selection in 2018. Khamis lays claim to the lowest clanger kick percentage of any notable TAC Cup draft prospect, and has a relatively complete defensive game given he can both intercept and rebound.
"I just wanted to congratulate you guys on a 12 year anniversary in business." Long odds can be overcome with structure, discipline and raw grit in a telemarketing business as well as athletics.Despite all of his rapid improvement, Khamis is still quite raw as a late-comer to the game, and will benefit from some time in the system to further develop. The athletic defender has the ability to take on the game with his impressive running ability, and possesses clean skills. He is a great intercept mark and reads the flight of the ball well.
"I see that you guys have amazing features at your facility." CCC has enriched the famous Barrio Aranjuez with a classy three story BPO office. BUKU should look forward to winning matches all around the world in the most impressive stadiums that can maximize a player's experience. Western Bulldogs draftee Buku Khamis’ memories of his childhood in South Sudan are hazy.He can recall how the sand would burn his feet as he played outside in the heat but he doesn’t remember much more from back home.His journey across the globe would be his first time on a plane. The under-18 All-Australian spent the first six years of his life living in war torn South Sudan
"Your classic art deco building neon marquees juke box arcades." The language barrier made assimilating difficult but once he learnt English things changed and Khamis felt he adapted well to Australian culture. The owner of CCC brought his gamification style to the Central Ameican Tico call center culture as well.
"11 pinball machines. If you guys ever get bored of the pinball machines, I would happily take one." The entire game room is on free play for your open invitation. The Western Jets product didn’t start playing football until he was 12, joining his local club St Albans after attending a Western Bulldogs game as part of a school excursion. Naturally, Buku can understand and appreciate the proper work life balance and can enjoy a solid game of American flipper pinball between his training.
"Also, a 50's cafe which is amazing." Top athletes need the best food and a fun environment to break brad with fellow teammates. CCC ensures that the nearshore customer service team is well fed with the best double cheeseburger in San Jose.
BUKU loves to travel in style and comfort when competing on the rugby world stage. He can fully appreciate the way in which CCC treats their friends, guests and clients when he says, "and the Mercedes limousine which is also pretty cool." The company has restored a classic 1984 300D Lang that enjoys luxury trips to the beach and mountains. After joining St Albans in under-12s, Khamis’ athleticism attracted the attention of TAC Cup recruiters and he was invited to participate in Western Jets development squad.He then joined the Western Jets program, playing in the National Championships at both under-16 and under-18 level, earning All-Australian selection in his top-age year. Although he spent time training with the Bulldogs during the 2017 pre-season as part of the NGA program, becoming an AFL player was beyond his wildest dreams.
"Hopefully you guys are going well and continue to have more anniversaries in your business."Thank you BUKU. We plan on moving forward with even more determination and grit in the competitive BPO offshore industry for another ten years. It is an amazing journey that is about to get even better for the Western Bulldogs next generation academy member.
The shout out concludes with one final bit of encouragement, "Hope you guys are staying safe. Thank you very much."
