Munira Musings Podcast

THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche with Richard Blank Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns. In this episode he shares - Chaos represents Character - Plants seeds to grow trees - Be an Active listener https://youtu.be/T70CFpUUJrU https://youtu.be/Vxaj8HjU9aU https://youtu.be/CQbJWE-CSCg https://youtu.be/iLKZSyvXHRA https://youtu.be/BSth_O2JGkY https://youtu.be/XJm8w6lZLFA https://youtu.be/PX45dkPjsZE https://youtu.be/8U0lukJkPgQ https://youtu.be/HsPupInWIbA https://youtu.be/kuhoU84n25Q Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #THENICHENAVIGATOR Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business. Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute. Are you an entrepreneur who has Nailed Your Niche but struggling to find your ideal clients? Learn how to Nail your Niche and Give your Business a Voice. I'm MUNIRA ZAHABI, aka THE NICHE NAVIGATOR MISSION: Empower entrepreneurs to share their expertise, enriching discussions with valuable insights. VISION: 1. Inspire entrepreneurs to utilize the OPA Principle - Other People's Audiences as a marketing tool. 2. Help entrepreneurs niche down and broadcast it. 3. Encourage entrepreneurs to expand their network by showcasing their expertise and nurturing diverse relationships. VALUES: Confidence, Self Promotion, Networking, Relationship Building, Subject Matter Expert, Public Speaking Thank you for being here! I have always loved people and books!!!! Being a life long reader and learner is deeply rooted in my DNA. I love people and have a curious personality. I love cheering people and sharing tough love, and having an optimistic attitude are ALL part of who I am. I still LOVE to people trying to get their next BIG WIN! It’s the same part of me that can’t help but… ANSWER strangers’ questions in Facebook groups. REPLY back to every confused creator that reaches out being on a podcast. SHARE with other entrepreneurs the literal ins and outs of how I create all of my content. BUT, LET’S TAKE IT BACK A FEW STEPS… BEFORE publishing 400+ podcast episodes & 400+ YouTube videos… BEFORE being asked to speak on stages and podcasts... BEFORE publishing an Amazon Best Seller… Back in 2014... I was a tired caretaker of a husband who had multiple health issues.. I was laid off my dream job.... I tried my hands at other corporate jobs that were not fulfilling me anymore. So there I was... Frustrated and tired .... Soaking in all of the influencers like John Maxwell, Bob Proctor and Tony Robbins to name a few on a new platform ...podcasts!!! I had my unique experiences If they can do it I can to!!! AND I DID!! Now, I help entrepreneurs– Give their Business a Voice! As The Niche Navigator I know what it’s like to try new things and put yourself out there. Sometimes things work.Sometimes they don’t. “I don’t know what I’m doing,” was a phrase I played on repeat for many years. I’ve been all too familiar with feeling overwhelmed and frustrated. So if you’re an entrepreneur who has ever felt like… You are lost and overwhelmed trying to figure out a marketing strategy.... You need a plan to help you figure out what marketing strategy to create next.... You are confused about why you’re audience isn’t growing.... You know you are not connecting with your audience, but you’re not sure how to fix.... You need an optimistic cheerleader and a strategist “who’s been there” to help you breathe *LIFE* into your content. You need an optimistic cheerleader and content-obsessed strategist “who’s been there” to help you breathe *LIFE* into your content. Whether it’s collaborating together for an hour, 5 sessions, or hiring me to help you put you on a podcast– I have many options for us to work together to grow your business and serve your audience with confidence… LET'S WORK TOGETHER MUNIRA ZAHABI - CEO AKA The Niche Navigator Born in Nairobi, and lived in Tanzania, I grew up seeing my parents and family members nurse a scarcity mindset and a belief system that left them behind in all decision making. My family members struggled and lacked the freedom to make their dreams a reality. I wanted something for myself and has set my sails to navigating to achieving it. Having moved to the USA as an immigrant, and worked in the corporate world, I have excelled in the field of sales and sales podcaster-ship. Today, my motivation is the same as it was when I was a child bride. It is to live a life of choice and help others live their version of freedom as well. That’s why I am known as The Niche Navigator. My mission in life is to to help people eliminate their internal road blocks and transform their self-image, so that they can achieve the goals, lifestyles, and relationships, of their dreams. I am the host of Munira's Musings – , the and the Author of The Philosophy of Niche Principles, Podcast with Purpose, Nail your Niche. I have helped entrepreneurs believe in themselves, move forward from a broken relationship, improve relationships, navigate them to their niche, and start their own business and make dreams a reality and give their business a voice! Helping people realize what they are capable of, and setting free from the invisible shackles is in what I do best! I am a coach that will always see more in others than they see in themselves. Best of all , I have an inapt ability to show people just how amazing and great they actually Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Our main focus has been, and will always be to personally train each and every Central America call center representative so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. How to handle call centers sales – A unique niche with Richard Blank and Munira ZahabiH While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

Avoid being hard on yourself as a CEO

THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche with Richard Blank Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns. In this episode he shares - Chaos represents Character - Plants seeds to grow trees - Be an Active listener https://youtu.be/T70CFpUUJrU https://youtu.be/Vxaj8HjU9aU https://youtu.be/CQbJWE-CSCg https://youtu.be/iLKZSyvXHRA https://youtu.be/BSth_O2JGkY https://youtu.be/XJm8w6lZLFA https://youtu.be/PX45dkPjsZE https://youtu.be/8U0lukJkPgQ https://youtu.be/HsPupInWIbA Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #THENICHENAVIGATOR Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business. Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute. Are you an entrepreneur who has Nailed Your Niche but struggling to find your ideal clients? Learn how to Nail your Niche and Give your Business a Voice. I'm MUNIRA ZAHABI, aka THE NICHE NAVIGATOR MISSION: Empower entrepreneurs to share their expertise, enriching discussions with valuable insights. VISION: 1. Inspire entrepreneurs to utilize the OPA Principle - Other People's Audiences as a marketing tool. 2. Help entrepreneurs niche down and broadcast it. 3. Encourage entrepreneurs to expand their network by showcasing their expertise and nurturing diverse relationships. VALUES: Confidence, Self Promotion, Networking, Relationship Building, Subject Matter Expert, Public Speaking Thank you for being here! I have always loved people and books!!!! Being a life long reader and learner is deeply rooted in my DNA. I love people and have a curious personality. I love cheering people and sharing tough love, and having an optimistic attitude are ALL part of who I am. I still LOVE to people trying to get their next BIG WIN! It’s the same part of me that can’t help but… ANSWER strangers’ questions in Facebook groups. REPLY back to every confused creator that reaches out being on a podcast. SHARE with other entrepreneurs the literal ins and outs of how I create all of my content. BUT, LET’S TAKE IT BACK A FEW STEPS… BEFORE publishing 400+ podcast episodes & 400+ YouTube videos… BEFORE being asked to speak on stages and podcasts... BEFORE publishing an Amazon Best Seller… Back in 2014... I was a tired caretaker of a husband who had multiple health issues.. I was laid off my dream job.... I tried my hands at other corporate jobs that were not fulfilling me anymore. So there I was... Frustrated and tired .... Soaking in all of the influencers like John Maxwell, Bob Proctor and Tony Robbins to name a few on a new platform ...podcasts!!! I had my unique experiences If they can do it I can to!!! AND I DID!! Now, I help entrepreneurs– Give their Business a Voice! As The Niche Navigator I know what it’s like to try new things and put yourself out there. Sometimes things work.Sometimes they don’t. “I don’t know what I’m doing,” was a phrase I played on repeat for many years. I’ve been all too familiar with feeling overwhelmed and frustrated. So if you’re an entrepreneur who has ever felt like… You are lost and overwhelmed trying to figure out a marketing strategy.... You need a plan to help you figure out what marketing strategy to create next.... You are confused about why you’re audience isn’t growing.... You know you are not connecting with your audience, but you’re not sure how to fix.... You need an optimistic cheerleader and a strategist “who’s been there” to help you breathe *LIFE* into your content. You need an optimistic cheerleader and content-obsessed strategist “who’s been there” to help you breathe *LIFE* into your content. Whether it’s collaborating together for an hour, 5 sessions, or hiring me to help you put you on a podcast– I have many options for us to work together to grow your business and serve your audience with confidence… LET'S WORK TOGETHER MUNIRA ZAHABI - CEO AKA The Niche Navigator Born in Nairobi, and lived in Tanzania, I grew up seeing my parents and family members nurse a scarcity mindset and a belief system that left them behind in all decision making. My family members struggled and lacked the freedom to make their dreams a reality. I wanted something for myself and has set my sails to navigating to achieving it. Having moved to the USA as an immigrant, and worked in the corporate world, I have excelled in the field of sales and sales podcaster-ship. Today, my motivation is the same as it was when I was a child bride. It is to live a life of choice and help others live their version of freedom as well. That’s why I am known as The Niche Navigator. My mission in life is to to help people eliminate their internal road blocks and transform their self-image, so that they can achieve the goals, lifestyles, and relationships, of their dreams. I am the host of Munira's Musings – , the and the Author of The Philosophy of Niche Principles, Podcast with Purpose, Nail your Niche. I have helped entrepreneurs believe in themselves, move forward from a broken relationship, improve relationships, navigate them to their niche, and start their own business and make dreams a reality and give their business a voice! Helping people realize what they are capable of, and setting free from the invisible shackles is in what I do best! I am a coach that will always see more in others than they see in themselves. Best of all , I have an inapt ability to show people just how amazing and great they actually Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Our main focus has been, and will always be to personally train each and every Central America call center representative so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. How to handle call centers sales – A unique niche with Richard Blank and Munira ZahabiH While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

Why you should hire the wild card?

Driven: Unscripted Success Podcast. Special guest Richard Blank Welcome to the Driven: Unscripted Success Podcast, the go-to show for high-performing business owners, executives, and professionals who aspire to elevate their personal, professional, and financial lives. Hosted by Michael Mannino Sr. and Nareman Hamdan, each episode dives deep into the inspiring stories and invaluable insights of top industry Welcome to the Driven: Unscripted Success Podcast, the go-to show for high-performing business owners, executives, and professionals who aspire to elevate their personal, professional, and financial lives. Hosted by Michael Mannino Sr. and Nareman Hamdan, each episode dives deep into the inspiring stories and invaluable insights of top industry leaders who have navigated the complex landscape of success with drive and determination. From leadership strategies and innovative business tactics to personal growth and financial acumen, our guests share their unscripted journeys to success, offering listeners practical advice and motivation to reach new heights. Join us on Driven: Unscripted Success Podcast, where we celebrate the relentless pursuit of excellence and empower you to achieve greatness in every facet of your life. Subscribe now and get ready to be inspired, challenged, and driven to succeed! In this episode of Driven: Unscripted Success, hosts Mike Mannino Sr. and Nareman Hamdan sit down with Richard Blank, CEO of Costa Rica’s Call Center. From Philadelphia roots to building a thriving business in Central America, Richard’s story is about resilience, authenticity, and the courage to take the “tortoise approach” in life and business. Richard shares why self-analysis is the key to self-awareness and how leaders can use reflection, empathy, and authenticity to build stronger teams. He opens up about: How studying Spanish shaped his career and led him to Costa Rica Why hiring for attitude beats hiring for skill How pinball machines and arcade games became a secret weapon for reducing turnover The importance of asking the right questions in interviews to uncover real character How self-analysis, empathy, and authenticity drive both personal and professional growth This week’s guest is Richard Blank, CEO of Costa Rica’s Call Center. Richard’s story takes us from Philadelphia to Costa Rica, where he built a company grounded in resilience, empathy, and authenticity. In our conversation, he shares why self-analysis drives self-awareness, why he hires for attitude before skill, and how pinball machines and arcade games have become part of his unique workplace culture. It’s an inspiring episode you won’t want to miss! https://youtu.be/PVQNxb_aKIY?si=5ZH8CSntnKVPLW5a https://youtu.be/_rLoIKf2HnY https://youtu.be/UEqW7dg27II https://youtu.be/jmI2XZjbLHA https://youtu.be/XbwpH9BkmS4 https://youtu.be/oeFA3qVBp2c https://youtu.be/XSGofcQw4X8 https://youtu.be/DD519UQsseI https://youtu.be/E-mCpYWZrik https://youtu.be/OW1gW6o3erQ Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Richard Blank produced a Rap Breakdancing video commercial https://youtu.be/GQvGZYcX71s?si=3I6N3p-LVxwTvnh2 #DrivenUnscriptedSuccessPodcast #MichaelManninoSr #NaremanHamdan #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO Mike Mannino Sr. 𝐇𝐨𝐬𝐭 𝐨𝐟 𝐃𝐫𝐢𝐯𝐞𝐧: 𝐔𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐞𝐝 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 | 𝐒𝐡𝐨𝐰𝐜𝐚𝐬𝐢𝐧𝐠 𝐓𝐨𝐩 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐋𝐞𝐚𝐝𝐞𝐫𝐬, 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫𝐬 & 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 Success is never just luck—it’s the result of 𝐝𝐢𝐬𝐜𝐢𝐩𝐥𝐢𝐧𝐞, 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲, 𝐚𝐧𝐝 𝐩𝐞𝐫𝐬𝐞𝐯𝐞𝐫𝐚𝐧𝐜𝐞. That’s why we created Driven: Unscripted Success, a podcast dedicated to sharing 𝐫𝐞𝐚𝐥, 𝐮𝐧𝐬𝐜𝐫𝐢𝐩𝐭𝐞𝐝 𝐬𝐭𝐨𝐫𝐢𝐞𝐬 from 𝐡𝐢𝐠𝐡-𝐥𝐞𝐯𝐞𝐥 𝐞𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫𝐬, 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐥𝐞𝐚𝐝𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 who have pushed past obstacles to achieve greatness. 𝐖𝐡𝐚𝐭’𝐬 𝐢𝐧 𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮? A featured interview on Driven: Unscripted Success—highlighting your expertise & your journey. Professionally edited 𝐯𝐢𝐝𝐞𝐨 & 𝐚𝐮𝐝𝐢𝐨 𝐜𝐥𝐢𝐩𝐬 to promote your platform. Custom social media assets to maximize your exposure before, during, after the interview. Full content usage rights—leverage your episode for your own business marketing & branding. I’ve spent 35+ years in business—as a Master Builder, Real Estate Owner, Operator & Investor, 5th-Degree Black Belt— I know that success leaves clues. My mission is to help top professionals share their stories while elevating their influence through meaningful conversations. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica s Call Center since 2008. Our main focus has been, and will always be to personally train each and every Central America call center representative so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America s paradise, Costa Rica. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Driven Unscripted Success Podcast, Michael Mannino Sr, Nareman Hamdan, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center