Cracking The Entrepreneur Bottleneck with Laurent Notin. A business created on grit by Richard Blank

Interviews, Cracking The Entrepreneur Bottleneck. A successful business needs consistency and grit. The Secrets of Business Growth from 16 Years of Successful Entrepreneurship with Richard Blank Laurent Notin is a Coach to entrepreneurs, start-up mentor, and the host of Inter:views, Cracking The Entrepreneurship Code podcast. Being an entrepreneur is a calling. You either have it in you, or you don’t. There's no alternative. And it’s one of the hardest jobs! You’ve got to wear many hats, acquire many skills, and make many decisions – fast. All whilst under extreme pressure to deliver quality work for your clients, take care of your employees, and ensure you don’t run out of cash flow. Your biggest risk? Becoming the bottleneck in your business. Many people will tell you it’s cash flow or unsuccessful marketing tactics. But it’s not. Having run several SMEs and mentored hundreds of business owners – I can tell you - the biggest risk your business will ever face is YOU! Why? Because as the entrepreneur, you are responsible for setting the company’s direction, ensuring everyone follows the course and delivers what’s promised. Everything relies on you. How much of the bottleneck in your business are you? Log on to my website and take The Bottleneck Index to find out. Studying the data and analyzing the charts to decide which part of the business needs delegation could take much time, or the CEO's ego might be stopping them from letting go of certain weights in the business. In this episode with Richard Blank, he tells us how we can navigate that with his 16+ years of business experience. 100% of Entrepreneurs will eventually be the bottleneck in their business. Not just once, but several times! The hardest bit? Identifying you're being one. The easy bit? Getting out of it. And that's all about awareness. This podcast is dedicated to getting you unstuck as an entrepreneur. In each episode, I invite seasoned entrepreneurs to speak candidly about how they overcame being the bottleneck in their business. I don't just hype up their success. I ask the questions you want the answers to but wouldn't dare ask! By listening to these episodes, you'll discover what it means to be a bottleneck, how it manifests, and most importantly, how to get out of it. This isn't fluff. We dive deep, get under the hood, and learn what it really takes to blast through the bottlenecks and scale a business. A successful business needs consistency and grit from setbacks, letting go of some weights that make you become the bottleneck, embracing change through trials and error while having fun, and not being too hard on yourself. However, most entrepreneurs still need help with this. Studying the data and analyzing the charts to decide which part of the business needs delegation could take much time, or the CEO's ego might be stopping them from letting go of certain weights in the business. In this episode with Richard Blank, he tells us how we can navigate that with his 16+ years of business experience. Richard Blank has been the Chief Executive Officer of Costa Rica’s Call Center since 2008. He holds a bachelor's degree in Communication and Spanish from the University of Arizona and a language proficiency certificate from the University of Sevilla, Spain. He is a keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, he was inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students who plan on majoring in a world language at the university level. Tune in. Key Highlights from The Show [03:40] Richard Blank & his collection of Pinball machines & antique Rockola Jukeboxes [04:34] Richard’s passion for pinball games [07:04] Bottlenecks in business explained [10:58] Why Richards's Startup sucked [16:35] How he deals with resistance to change in the call center business [19:37] Why letting go was his hardest bottleneck [25:49] Top 3 growth milestones for the growth of his business [33:28] Practical recommendations to other entrepreneurs [39:01] How to reach out and connect with Richard [40:24] Wrap up and calls to action Notable Quotes Do not be too hard on yourself. Bottleneck is really about letting go of certain weights in your business. You are only as good as your options. When you are vulnerable, you are powerful. Being an entrepreneur isn't just a career; it's a calling that demands resilience, adaptability, and the courage to lead. Yet, the journey comes with its unique challenges: Entrepreneurs juggle numerous roles, rapidly acquire diverse skills, and make critical decisions - fast - under the pressure of ensuring client satisfaction, employee welfare, and financial health. It's no wonder that the most significant risk to your business is YOU! Not cash flow or marketing tactics. It's the risk of becoming the bottleneck in your business. With extensive experience running SMEs—spanning 150 employees across three countries—and coaching countless business owners, I've witnessed firsthand that the primary obstacle to a business's growth often lies within the entrepreneurs themselves. When you're stuck, your business mirrors your stagnation. Do you recognize yourself here? Cannot let go and have difficulties to delegate? Lost in operational details, overlooking the strategic vision? Sacrificing personal well-being and social time for work? Constantly putting out fires instead of focusing on growth? Disconnected from your customers and staff? Giving more credit to the critical voice in your head? Addressing these bottlenecks is where transformation begins. As the Bottleneck Coach, I partner with entrepreneurs eager to thrive. Using effective questioning techniques, I help you step back and shift your perspective. The myth that entrepreneurs must go it alone is pervasive yet unfounded. True progress requires the right mindset, actionable strategies, and sometimes, a guiding hand. My aim? To equip you with the insights and tools to navigate past bottlenecks, unlock the full potential of your venture, and thrive. Together, we can propel your business to new heights. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #CrackingTheEntrepreneurBottleneck #Laurent Notin #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Cracking The Entrepreneur Bottleneck, Laurent Notin, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, Cracking The Entrepreneur Bottleneck with Laurent Notin.. The Secrets of Business Growth with Richard Blank https://youtu.be/XVp40w1oBm4

Talking with the Experts podcast with Rose Davidson. A wellspring of kno...

Talking with the Experts 2022 EP #347 Richard Blank - Leadership and having a strong corporate culture Dive into the universe of unparalleled expertise with "Talking with the Experts," a top-tier podcast that stands as an oracle of wisdom in the ever-evolving digital landscape. Launched in July 2020, the podcast has rapidly ascended the ranks, now boasting over 35,000 global listeners and holding a prestigious spot in the top 5% of all podcasts worldwide. In this episode, call centre expert Richard Blank provides advice on leadership, corporate culture, outsourcing, and success. He emphasises the importance of having a solid corporate culture and outlines how outsourcing can help call centres become more successful. https://youtu.be/56odkh_YZ3I Hosted by the trailblazing Rose Davidson, a mentor and strategist with an undeniable knack for spotlighting thought leaders, the podcast has become an essential resource for service-based entrepreneurs aiming to dominate their niche. With a prolific portfolio of over 500 expert interviews, the show offers invaluable insights into an array of disciplines—be it marketing, technology, wellness, or leadership. What sets "Talking with the Experts" apart is its commitment to not just inform, but to empower. Each episode is a masterclass in itself, meticulously curated to provide actionable steps for achieving greatness in your professional life. Tune in to tap into a wellspring of knowledge, replete with strategies, tips, and real-world advice that can catapult your brand to the forefront of your industry. Unlock the doors to success. Visit https://talkingwiththeexperts.com and subscribe to elevate your entrepreneurial journey. We know how hard it is to grow your business, especially when you're surrounded by competitors aiming for the same goal as yourself. This podcast will give tips and strategies on managing a successful company that can help any entrepreneur succeed in their endeavour of building up an empire - if they use them! Join successful business owners and me as we discuss creating additional revenue streams, building customer loyalty, and effectively marketing and selling your product or service. But don't take my word for it--check out the episodes now :) “Talking with the Experts” Welcome to “Talking with the Experts,” your go-to podcast for insightful, engaging, and actionable advice from the leading minds in the business world. Launched in July 2020, this podcast has quickly risen to prominence, ranking in the top 100 in Australia and the top 20 in New Zealand. With over 500 episodes, we have become a trusted source of knowledge and inspiration for entrepreneurs, business owners, and professionals around the globe. Talking with the Experts Ranked top 5% globally Top 100 Australia Top 20 New Zealand Our Mission At “Talking with the Experts,” our mission is simple: to empower you with the expertise you need to succeed. We believe that learning from the best can make all the difference in your business journey. That’s why we bring you candid conversations with industry leaders, successful entrepreneurs, and innovative thinkers who share their secrets to success, lessons learned, and tips for navigating the ever-changing business landscape. Why Listen to Us? – Expert Guests: We feature renowned experts who provide real-world advice and share their personal stories. – In-Depth Interviews: Our interviews go beyond surface-level tips, delving deep into the strategies and mindsets that drive success. – Actionable Insights: Each episode is designed to give you practical takeaways that you can implement immediately. – Inspiration: Hear from those who have faced challenges and emerged stronger, offering you the motivation to keep pushing forward. About Rose Davidson Rose Davidson is a passionate advocate and influential voice in the realm of domestic and family violence awareness. As the co-founder of Healing Through Love, a dedicated social enterprise, Rose works tirelessly to shift perceptions and provide support to those affected by domestic violence. Her unwavering commitment to making a difference in the community is evident in every initiative she undertakes. In addition to her advocacy work, Rose is the creative force behind the successful podcast, Talking with the Experts. Since its launch in July 2020, the podcast has produced over 500 episodes and has ranked in the top 100 in Australia and the top 20 in New Zealand. With a focus on delivering valuable insights and expert advice, Rose has created a platform that educates, engages, and inspires listeners from all walks of life. Through her work, Rose Davidson embodies resilience, compassion, and a relentless drive to foster positive change. Her dedication to her causes, combined with her ability to connect deeply with her audience, makes her a respected leader and a beacon of hope for many 1. Interpersonal Communication Conflict Management Strategy 2. Phonetic Micro Expression reading for mastering verbal tell signs. 3. The Famous Buffer-Boomerang Technique Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, entered into the 2023 Hall of Fame for Business along side other famous alumni. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #talkingwiththeexperts #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #learnpodcasting #podcastepisode #podcastguest #podcasting #podcastinterview #podcastplaylist #podcasts #podcastskills #podcastshow Talking with the experts, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing, BPO, Nearshore, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, Radio, Guest, Money, education, trainer, https://youtu.be/56odkh_YZ3I

The Do Zone Podcast. How to read the room while in the dark. Special episode with Richard Blank.

If you’re a busy entrepreneur who’s looking to get more stuff done in less time, grab something to take notes with and follow along as we discover lessons from some of the world’s most productive small business owners. Discover how to overcome your fears and anxieties and take purposeful, impactful action. If you’re tired of being stuck where you’re at and determined to break through that barrier in front of you, this is the place to be. Josh is a serial entrepreneur and business consultant who lives in Austin, Texas. No Nonsense Podcast. Interviewing high performing entrepreneurs and sharing insights from decades of experience. Do Zone DNA Profile. Discover exactly how you are built for maximum productivity and learn how to get more done in less time. A Tribe of Doers. Surround yourself with peak performers who will share their best practices and push you to succeed. If you're an entrepreneur or business owner looking to get more stuff done in less time, I've put together a list of my 5 best secrets for 10x'ing your productivity. These 5 strategies form the backbone of my ability to perform at peak levels and run circles around most of my peers while still being able to live the life style I want. My mission (and passion) is to show people how to break free from the shackles of their current business and create the life and career they actually want in a very short period of time. It may not be in the way you think (no this doesn’t involve performance enhancing drugs weirdo) – it's actually related to two very simple concepts.... Mindset and Leverage. I already hear you saying, “That's great, Josh, I've heard that before, but I don't need any more buzz words or pep talks. I need action”. The truth is, you’re right. You DO need action. But you need what I call... Deliberate Action. Only deliberate action will create exponential results. And fortunately, once you understand what this is, you’ll be able to apply it in MINUTES – even if you’ve been stuck where you’re at for years! I look forward to connecting with you soon, so we can explore this together and create your specific path! ATTENTION ENTREPRENEURS: *Tired of getting to the end of the day wondering where the time went? *Spending more time putting out fires than starting new ones? *Frustrated you can't get ahead for all the catching up from behind? WE GOT YOU! The Do Zone DNA Profile is designed to show you exactly how to operate in your most productive state by uncovering and leveraging hidden character traits you probably didn't even know you had. Who is the Do Zone DNA Profile Assessment for? For Entrepreneurs Learn how to launch new projects with ease, and in record time. Set up the optimal productive environment that matches your concentration style, so you can steer clear of progress killing distractions. ​Develop the timeline that matches your preferred pace, so you can march forward at the velocity that works best for you. ​​Build the right team and fill the right roles, so you can leverage the collective genius around you to accomplish amazing things quickly without having to jump down a million rabbit holes on your own. For Business Owners and Employers Learn how to increase the production of your business and have a positive impact on revenue and profit growth without touching sales or marketing Build a work place environment that facilitates optimal performance for each and every employee, so you can maximize production and minimize wasted time and payroll. ​Discover how your business actually solves problems for its customers and clients, so you can serve them better and more efficiently, and build new, highly profitable products for them. ​Set agendas, targets, and deadlines that work for you and your employees, so you can all move forward at the correct pace, not just “as fast as we can.” ​​Understand your specific role as a leader AND member of your team, so you can empower your employees to help you build your business to massive success. For Employees and Teams Learn how to get more done in less time which will lead to an increased value of production and more income for you. Build a workspace that accommodates how you like to work, so you can enjoy what you do and maximize your productive energy. ​Discover your creative powers and how your brain works in productive mode, so you can spend more time performing tasks you love and less time on the ones that stress you out. Determine how you like to work with relation to time, so you can stop feeling guilty for being a “last minute procrastinator” or for being “too thorough” and instead build a healthy environment that matches your pace. ​Understand your role as part of a larger team, so you can build confidence by claiming ownership of certain projects and roles within the company. For Coaches and Masterminds Help your students and clients get clarity on how they operate, so they can stay focused on the big picture of your program. Facilitate a productive environment for each participant in your programs, so they can get more done in less time, and thank YOU for it. ​Discuss new concepts related to time management and productivity and how they can apply to what you are teaching. Transform how your group thinks, acts, and believes about the value of their time and the world they build around them. We LOVE working with teams! The Do Zone DNA Profile fosters an environment of electric energy with your team, helping every team member in every role is cranking on all cylinders and your business is reaching new heights. Your team will become an unstoppable juggernaut of productivity. Develop a complete understanding of HOW you personally get stuff done...and how you don't. Get more done in less time! Create and execute your plan for optimal productivity. ​Identify opportunities for leverage and growth Determine personal strengths and weaknesses related to productivity Uncover and maximize your highest level skills and talents. It isn’t about teaching you something new... It’s about discovering who you already are. Time How long do you take to get things done? Do you like to start early and take your sweet time, stopping to smell the roses along the way? Or are you a last minute crammer, constantly accused of “procrastinating”? The Do Zone DNA will help place you on the spectrum for how sensitive you are to time pressure. Your Time DNA report will assist you in understanding how to build a plan that embraces these time tendencies rather than shun or eliminate them. Ambience Do you keep your place tidy, or is it a mess? Surprisingly, neither one of those situations is necessarily good or bad for your productivity. What matters is that you embrace what works and avoid what doesn’t. The Do Zone DNA shows you how your environment affects your ability to execute. Your Ambience DNA report will help you design the work space that fits your inherent preferences, no matter how outside of the “norm” they may look for others. Personnel Build a team…or don’t. Either way, the Do Zone DNA shows you multiple ways to leverage other people’s efforts for successful outcomes, or how to maximize your productivity solo if that’s your thing. The primary variable here is you and how you tend to get more things done. Your Personnel DNA report will show you how you interact with others, what you prefer and how to avoid team environments that are potentially counterproductive for you. Execution Do you follow the rules or make them? Or do you just break them? The Do Zone DNA will tell you if rules and structure are a good thing for you, or an unnecessary hindrance. Not all rules should be followed all the time, and not all people should always follow rules. Your Execution DNA report will provide you the necessary ammo to know when you should be sticking to the script, and when you should be writing it yourself. Facts about the 4 elements: 81 unique variations encompassing a variety of DNA Profiles ~1% chance you and someone else you know have the same profile More than one year in development for this assessment Offer the Do Zone DNA to your mastermind, company, or networking group! We offer custom packages, partnerships, and incentives for those interested in leveraging the Do Zone DNA within their community in order to help more people get more stuff done. There are lots of ways for us to work together on this, but here’s one key point worth making… **We provide top tier training, support, and assistance on the topics of productivity, time management, business fundamentals, sales and marketing to your ENTIRE member-base COMPLETELY FREE OF CHARGE.** If you host, own, or control a group of 100 or more entrepreneurs, business owners, or employees, and you think they could benefit from getting more stuff done in less time, let’s talk. If you have a mastermind, networking group, large company, or an online or in-person community of any kind, let’s talk. I’m Josh Thomas, a 15+ year, battle-hardened entrepreneur and small business consultant. I’ve spent my entire career constantly chasing after the ultimate balance of time and value. Join me and shave years off your timeline to progress and results as we discover how to become the most elite versions of ourselves. I’ll share every single insight, tip, trick, tool, and resource with you both from what has worked for me before, and what I discover anew. And along the way, we’ll each get to know some of the best in the business and learn from them too! Starting a call center in Costa Rica as an American Ex-patriate, Richard has dissected hundreds of thousands of hours of sales conversations. In this episode, he breaks down a concept he calls micro-expression reading and how it can completely change the way you approach sales forever. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thedozone https://youtu.be/EP4keCwVuRM https://youtu.be/EP4keCwVuRM?si=gXl5uyBA1IdROYqC