Costa Rica’s Call Center Computer Monitor

Happy work stations

Everyone is given the same quality work station and can decorate them according to their own personality.

Aesthetics are strongly encouraged and besides the company screen saver that unites us all under the same logo, many different personalities shine on the floor and have their own work stations to separate them from all others.
The main reason we chose to share this picture is to illustrate the heart sticker on the monitor. It clearly shows how strongly a female agent feels about helping others on the phone. Her passion is genuine as are the work ethics of all of our staff.

Costa Rica’s Call Center Three Seat Work Station.

Monitoring agents in this structure ensures more production and less distraction.

Three Seat Campaigns

Our call center has custom made work stations to accommodate three agents to start your growing campaign.

The agents will have the luxury to work together in an intimate setting.

Costa Rica’s Call Center private work area.

Movable walls can provide the necessary space to separate several dozen agents from the rest of the floor.

Small group campaigns

We provide intimate call center space for less distraction and enhanced privacy.



Supervisor stations will always be available for proper monitoring and campaign structure.

Costa Rica’s Call Center customer service stations.

The soft lighting combined with the high ceiling, promotes a pleasant sensation of a large working space.

Power Rows.

Every half row consists of six work stations for maximum control of large campaigns.



Tropical plants line the middle of the room to make a natural separation of campaigns on both sides of the floor.

Costa Rica’s Call Center telemarketing floor

Additionally, a” wheel of fortune” incentive is available for all campaigns and agents. After a successful day on the phone, the agents that exceed their quota can go to the back of the calling floor and play the wheel for prizes. Every day, we can see who has earned the chance to spin for fame and fortune!
The Supervisor’s perspective

The work station rows were set up specifically for close monitoring by the campaign supervisors and project managers.

All monitor screens are completely visible from every angle to ensure that every agent on a phone call is working up to speed.

Costa Rica’s Call Center work stations.

Agents have the luxury of fresh air, natural light, vaulted ceilings, tropical plants and high powered air conditioning units to make their work environment as enriching as possible.

The Floor


The call centers’ second floor can comfortably fit 140 work stations.

Stairway to Success

To ensure maximum safety and convenience, the staircase was specifically designed to provide the most amount of human foot traffic when agents enter and leave the calling floor.

Agents climb the majestic staircase everyday when they join the other 140 agents on the second floor.