Showing posts with label business process outsourcing. Show all posts
Showing posts with label business process outsourcing. Show all posts

Monday, December 16, 2019

ENTRADA DE DATOS COSTA RICA'S CALL CENTER





Entrada de datos de centro de llamadas bilingüe



El Centro de llamadas de Costa Rica es capaz de proporcionar un gran número de empleados de entrada de datos bilingües precalificados para su creciente campaña subcontratada. Para las empresas más pequeñas, podemos organizar, si es necesario, una solución temporal para poner en uso durante un período de rápido crecimiento. Para proyectos BPO nearshore más grandes que requieren que se transfieran cantidades continuas de datos, podemos dotar de personal a nuestro centro de llamadas de Centroamérica de manera permanente, dependiendo del tamaño y la escala de sus necesidades de outsourcing.



La entrada de datos bilingües en alta mar para centros de llamadas requiere un enfoque concentrado rígido, así como una estructura de BPO confiable para que sea verdaderamente efectiva y sensible al tiempo. La ortografía, la puntuación y las habilidades gramaticales son vitales para la precisión, al igual que la confianza en el manejo del equipo de oficina estándar y los procedimientos de cada aplicación. Muchas tareas aún implican una revisión exhaustiva de los resultados iniciales para confirmar la exactitud de los datos ingresados ​​y para ingresar manualmente cualquier información faltante o inexacta. La información sensible o vital se examina varias veces durante el proceso del centro de llamadas antes de ser finalmente aceptada y transmitida.



Al aprovechar la nueva tecnología de informes de outsourcing y las numerosas aplicaciones de Internet durante las últimas décadas, los documentos escritos a mano se están volviendo menos comunes en el mundo de los negocios y han disminuido en los tiempos modernos. El centro de llamadas de Costa Rica hace que sea más fácil para las empresas que buscan usar un centro nearshore enfocar su atención en las tareas con mayor prioridad y no invertir el tiempo, los recursos y el capital en posiciones mejor pagadas en la empresa para ingresar sus propios datos.



Nuestros agentes de centros de llamadas bilingües altamente capacitados pueden realizar estas tareas a tiempo completo por una fracción del precio en los Estados Unidos. Nuestro departamento latinoamericano de entrada de datos de outsourcing puede ingresar números de referencia, información de contacto de terceros, pedidos de ventas, informes de inventario y suministros, gastos y cualquier otra cosa que su empresa requiera, documentada y organizada en inglés o español, o ambos.



Nuestro Departamento de Recursos Humanos en el extranjero contrata a agentes de centros de llamadas bilingües con experiencia comprobada en el ingreso de datos, sin excepción. Todos los candidatos a centros de llamadas deben poseer habilidades avanzadas en el uso del teclado y en el uso de procesamiento de textos, hojas de cálculo y administración de bases de datos para unirse a nuestra organización de BPO y trabajar en cualquier campaña de outsourcing de nreashore.





The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/Uibajh5A5NY

DESARROLLO DE SOFTWARE COSTA RICA'S CALL CENTER





Centro de llamadas offshore de programación de computadoras



Nuestro departamento de TI cercano al centro de llamadas de Costa Rica cuenta con un equipo integrado de técnicos bilingües de BPO, diseñadores creativos, escritores, programadores y profesionales de marketing que saben todo sobre tecnologías y negocios de Internet para obtener resultados en línea. Recibirá acceso inmediato a los expertos en hardware y software del centro de llamadas de América Central y a los rápidos tiempos de resolución. Proporcionamos mantenimiento de la red en alta mar las 24 horas y soporte de software operativo para los activos de TI subcontratados de su empresa con un tiempo de respuesta objetivo de 30 minutos.



La externalización de nuestros servicios de consultoría de red es solo una parte de nuestra cartera de servicios de red. No solo definimos estrategia y diseño de alto nivel, sino que también ofrecemos diseño lógico y físico, servicios de implementación y administración continua de la red. Nuestros profesionales latinoamericanos tienen una amplia experiencia en tecnología de redes y configuraciones CISCO. Con nuestros paquetes completos de nearshore, puede obtener alojamiento que incluye el registro de nombres de dominio, direcciones de correo electrónico, estadísticas web, bases de datos en línea, chats, foros y scripts en línea. Nuestro centro de llamadas le ayudará a examinar su e-business y la infraestructura de red.



La diversidad bilingüe caracteriza los entornos de TI de hoy. Las implementaciones de servidor, almacenamiento y sistema de red van desde servidores de archivos básicos hasta centros de datos de misión crítica. Sus necesidades de soporte técnico varían con su entorno. Confíe en el Centro de llamadas de Costa Rica para obtener la asistencia técnica rápida y necesaria para garantizar la estabilidad y confiabilidad de sus sistemas.



Soporte del Sistema de Call Center de Costa Rica:



Administración de red.

Especialista en redes informáticas.

Cisco Routing y sitching.

Seguridad de Cisco.

Configuración de servidores para múltiples propósitos.

Solución de problemas de Windows.

Bases de datos de Microsoft SQL.

Bases de datos MySQL.

Software personalizado para su negocio.

Visual Basic, PHP, ASP, .Net.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/DQF1580kfqY


CONTRATACIONES DE PERSONAL COSTA RICA'S CALL CENTER





Reclutamiento de centros de llamadas offshore



El Centro de llamadas de Costa Rica puede proporcionar un departamento bilingüe de reclutamiento nearshore para su campaña de BPO que puede administrar las llamadas entrantes, filtrar a los solicitantes a través de entrevistas y el diseño web creativo para su publicidad. Nuestros agentes de servicio al cliente pueden ayudarlo a desarrollar un grupo de contratación bilingüe para el mercado latinoamericano de rápido crecimiento. Toda su campaña de reclutamiento del centro de llamadas producirá cientos de currículos que requieren una llamada telefónica o correo electrónico de cortesía antes de que otra compañía tenga la oportunidad de contratar a un prospecto de alta calidad. Una campaña de reclutamiento de telemarketing mal planificada puede ser un mal uso del tiempo, los recursos y la energía psicológica de su empresa. Permita que nuestro centro de llamadas de Centroamérica aumente la probabilidad de contratar a un buen solicitante al estar en contacto con ellos primero.



Nuestro equipo de escritura bilingüe de BPO puede preparar un cuestionario detallado para usted. En el Call Center de Costa Rica, nos centramos en preguntas adicionales relacionadas con los escenarios de comunicación interpersonal y las situaciones de gestión de conflictos para descubrir al mejor candidato para el puesto. Nuestra ventaja competitiva para usted será un grupo de solicitantes precalificados desarrollado antes de que su empresa ocupe un puesto. Podemos desarrollar relaciones sólidas con posibles candidatos mucho antes de que los necesite. Tu tarea es hacer la selección final de la élite. El Call Center de Costa Rica puede externalizar su contratación; Las prácticas de entrevista y contratación le ofrecen candidatos altamente elegibles como resultado.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/UoR_VThWqhc


Friday, December 13, 2019

TELEMERCADEO COSTA RICA'S CALL CENTER



Call Center de ventas avanzadas de telemarketing.



Un guión de telemarketing cuidadosamente elaborado, junto con la capacitación motivacional del centro de atención telefónica, preparará mentalmente la personalidad de su equipo bilingüe de BPO para obtener la cantidad máxima de ventas completadas cada día. Una ventaja adicional puede marcar la diferencia en los resultados, el servicio al cliente y el crecimiento de su empresa.



Solo los agentes de BPO de Centroamérica más dedicados, ingeniosos e impulsados ​​por la resistencia serán elegidos para este proyecto nearshore más importante. El Centro de llamadas de Costa Rica solo entretendrá contratando a aquellos con las habilidades de telemarketing para manejar con éxito el rechazo con gracia, mientras que al mismo tiempo piensa fuera de la caja para hacer una venta.



Un vendedor por teléfono bilingüe que se apresura a través de un guión por temor al rechazo nunca puede igualarse por igual a uno de nuestros ejecutivos de ventas bien capacitados de nuestro centro de llamadas de América Latina. Lo representaremos a usted y a su compañía de la mejor manera cuando vendamos su producto o servicio en alta mar. El centro de llamadas de Costa Rica solo contratará a cerradores comprobados con un potencial ilimitado, punto.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/lmE7CkpeKlg



Wednesday, December 11, 2019

FOCUS GROUP COSTA RICA'S CALL CENTER





Bilingual Call Center Focus Group Surveys



Acquiring new customers is 10 times more difficult and expensive than retaining old ones. Our carefully crafted call center surveys are used to tactfully remind your customers of the high value they are to your company. Our BPO team will identify issues that are critical to developing old customer retention and uncovering their concerns, which would prevent a loyalty factor from deteriorating. Costa Rica’s Call Center realizes that in an increasingly competitive market, returning to relationships that are more personal with customers can be a genuine competitive offshore advantage. While most companies dread an unhappy customer, we welcome all clients to vent any frustration they may have about your company or industry. By your nearshore agent’s listening very carefully, Costa Rica’s Call Center will provide you with invaluable constructive criticism that can be corrected immediately to stop potentially lost revenue and to boost customer satisfaction.



Our nearshore call center objective is to assist in creating a tailor made BPO bilingual survey to achieve all of your company’s information objectives. Your Costa Rica’s Call Center Survey team will be trained to carry out all telemarketing calls in a non-biased, no pressure tone in order to know the true feelings of your customer. The outcome will not be tainted by influencing or misdirected questions so we may obtain the correct information for your companys growth. Our Central America call center’s personal contact will generate a true first hand impression by each prospect, and we will deliver this high level of information to you for immediate action.



There are certain types of Central America bilingual surveys that are conducted that elicit information with the underlying intention of making a telemarketing sale. In this particular BPO instance, Costa Rica’s Call Center will create an increased awareness of your company’s products and services while completing the survey. The ability to provide your company with direct feedback from the customers can provide a sales force the right information to close a deal and combat any rebuttal. Help your sales force by eliminating wasted efforts on outdated, unprofitable information.



Costa Rica’s Call Center understands that self-monitoring may be unavoidable for a company. Sometimes, a discreet offshore departmental survey can be an important follow-up call to a customer that may give insight to your sales team’s telemarketing performance or which customer care representative is giving their best with a demanding client. Our nearshore call center has the ability to not only collect data for you, but we have the ability to make sense out of it, offer recommendations and understand how you compare to your toughest competition.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.





The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.



COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/IKNV3loElJE


LEAD GENERATION COSTA RICA'S CALL CENTER





Call Center Lead Generation



Identifying and qualifying a prospect can be an expensive and complex task. It becomes even more so if you do not have mechanisms in place to capture that information for a sale. There will always be a set of well-matched candidates for the purchase of your product or service within a larger set of poorly matched candidates that must be filtered. Since Central America bilingual sales people are typically the highest paid call center employees in an offshore organization, it makes sense to provide them pre-qualified leads so that their telemarketing production is highest by selling and not by cold calling.





The logical question is, do you personally have the time and energy to achieve new leads and reconnect with all prospects, including past and current clients? Your nearshore solution is to leave the prospecting calls to our Latin America call center so we can supply qualified hot leads, define the interest gauge of the prospect and determine the sales potential for you. Costa Rica’s Call Center assures that we will inform, pre sell and qualify each and every potential client to maximize the lead acquisition of your lists in both English and Spanish. That is our word. We go into every telemarketing call believing in a sale and if they do not end the call during the course of the BPO presentation, they may be interested and need a little more convincing. Every name costs time and money and must not be rushed off the phone or wasted. The calling lists are not extinguished on the first contact as they are worked diligently and kept current until all potential outsourced leads are in your sales rotation.







As you would expect when offshoring to a Latin America call center, a pertinent information checklist will be verified and double-checked for quality during each telemarketing phone call. This BPO strategy will increase your odds of reaching the proper person by phone and those that want to do business with you. Our bilingual BPO agents are trained to carefully repeat the information provided by the client so that both parties will avoid costly mistakes. At Costa Rica’s Call Center, we like to ensure that the client was sincerely listening to our proposal and that their cognitive reasoning ability has been tested and verified. Every contact we make on the phone is not considered a lead, only those that show a real interest in the product or service you are offering will be delivered.







CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.





The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.



COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/VB0W1QbBoHw

TELESALES COSTA RICA'S CALL CENTER





Call Center Advanced Telemarketing Sales





One extra lead can make all of the difference to your company’s bottom line, customer service and growth. Only the most dedicated, quick witted and endurance driven Central America telemarketing agents will be chosen for this most important nearshore project. Costa Rica’s Call Center will only entertain hiring those with the outbound phone skills to successfully handle rejection gracefully while at the same time thinking outside of the box to make a sale.



A carefully crafted telemarketing script, coupled with call center motivational training, will mentally prepare your bilingual BPO team’s personality to make the maximum number of completed sales each day.





A bilingual outsourced agent that rushes through a script for fear of rejection can never match up equally to one of our Latin America call center’s well trained sales executives. We will represent you and your company in the best light when selling your product or service offshore. Costa Rica’s Call Center will only hire proven closers with unlimited potential, period.

CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.





The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.











The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://youtu.be/CeMcxB_injs

https://www.facebook.com/groups/23284906585

Thursday, November 14, 2019

William Guzmán Daugherty aka :DJ Algorhythms tiene un gran piropo para C...









William Guzmán Daugherty aka:DJ Algorhythms tiene un gran piropo para COSTA RICA'S CALL CENTER.



Buenas buenas

Este Cameo va para el staff del Costa Ricas Call Center, que lleva 10 años de aniversario.

Y tienen un famoso obras de arte, parque de neón, tienen el jukebox, la vellonera activada.

11 máquinas de pinball mi hermano, 50 café.

Oye, pero eso está más grade que el Google.

Y una limusina Mercedes, mi hermano, para gente VIP, oye eso está mejor que Google.

Yo voy a tener que ir aplicar a ese call center.

Bueno, muchas felicidades en sus 10 años de aniversario.





William Guzmán Daugherty aka:DJ Algorhythms has a special Latin style compliment for COSTA RICA'S CALL CENTER.



The video begins on the busy streets of Chicago amongst the tall skyscrapers with a smooth, "Hello. Hello."



As the sharp Data Specialist states, " This Cameo goes to the Costa Ricas Call Center staff, who has a  10 years anniversary "



Also known as DJ Algorhythms for Cameo, he follows up his statement with another observation, " famous works of art deco, neon marquees, has the juke box and is active and alive! "



William knows a solid work life balance when he exclaims, "11 pinball machine, my brother, 50's cafe. Hey, but that's bigger than Google!" The University of Chicago Master of Science class 2018 has prepared William to know a happy work environment when he sees it.



"and a limousine Mercedez?!. My brother, for people V.IP." Obviously a smart individual knows that a good form of transpotation can make or break a solid business deal. His degree from The University of Puerto Rico-Rio Piedras with a Bachelor of Business Administration (B.B.A.) Information Systems and Applied Statistics class of 2016 sure comes in handy.



The presentation takes a strong turn as CCC is compared to one of the largest companies in the world, "Hey, that's better than Google, I'm going to have to go apply to that call center. "



The shout out concludes with a final bit of encouragement, "Well, congratulations on its 10 year anniversary."



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/p2k-wUJ71yU








Friday, October 4, 2019

CALL CENTER IMAGES THAT SHOW TELEMARKETING AND OUTSOURCING

CCC, COSTA RICA'S CALL CENTER, CALL CENTER COSTA RICA, COSTA RICA CALL CENTER, COSTA RICA TELEMARKETING, COSTA RIA OUTSOURCING,RICHARD BLANK, BUSINESS PROCESS OUTSOURCING COSTA RICA