S03:04 [Richard Blank] Keys to Communication

Welcome to the Evolvepreneur Secrets Show Join me today where we dig deep with our guests and get you the best concepts and strategies to fast-track your business. My very special guest today is Richard Blank ...

THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche w...

THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche with Richard Blank Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns. In this episode he shares - Chaos represents Character - Plants seeds to grow trees - Be an Active listener Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business. Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute. Showcase your niche! Be a guest on a Podcast! Are you an entrepreneur struggling to find your Niche? Are you an entrepreneur who has Nailed Your Niche but struggling to find your ideal clients? Learn how to Nail your Niche and Give your Business a Voice. I'm MUNIRA ZAHABI, aka THE NICHE NAVIGATOR Subscribe if you're looking for: • INSPIRATION • ENTHUSIASM • COLLABORATION • RAPPORT BUILDING • SYNERGY MISSION: Empower entrepreneurs to share their expertise, enriching discussions with valuable insights. VISION: 1. Inspire entrepreneurs to utilize the OPA Principle - Other People's Audiences as a marketing tool. 2. Help entrepreneurs niche down and broadcast it. 3. Encourage entrepreneurs to expand their network by showcasing their expertise and nurturing diverse relationships. VALUES: Confidence, Self Promotion, Networking, Relationship Building, Subject Matter Expert, Public Speaking Thank you for being here! I have always loved people and books!!!! Being a life long reader and learner is deeply rooted in my DNA. I love people and have a curious personality. I love cheering people and sharing tough love, and having an optimistic attitude are ALL part of who I am. I still LOVE to people trying to get their next BIG WIN! It’s the same part of me that can’t help but… ANSWER strangers’ questions in Facebook groups. REPLY back to every confused creator that reaches out being on a podcast. SHARE with other entrepreneurs the literal ins and outs of how I create all of my content. BUT, LET’S TAKE IT BACK A FEW STEPS… BEFORE publishing 400+ podcast episodes & 400+ YouTube videos… BEFORE being asked to speak on stages and podcasts... BEFORE publishing an Amazon Best Seller… Back in 2014... I was a tired caretaker of a husband who had multiple health issues.. I was laid off my dream job.... I tried my hands at other corporate jobs that were not fulfilling me anymore. So there I was... Frustrated and tired .... Soaking in all of the influencers like John Maxwell, Bob Proctor and Tony Robbins to name a few on a new platform ...podcasts!!! I had my unique experiences If they can do it I can to!!! AND I DID!! Now, I help entrepreneurs– Give their Business a Voice! As The Niche Navigator I know what it’s like to try new things and put yourself out there. Sometimes things work.Sometimes they don’t. “I don’t know what I’m doing,” was a phrase I played on repeat for many years. I’ve been all too familiar with feeling overwhelmed and frustrated. So if you’re an entrepreneur who has ever felt like… You are lost and overwhelmed trying to figure out a marketing strategy.... You need a plan to help you figure out what marketing strategy to create next.... You are confused about why you’re audience isn’t growing.... You know you are not connecting with your audience, but you’re not sure how to fix.... You need an optimistic cheerleader and a strategist “who’s been there” to help you breathe *LIFE* into your content. You need an optimistic cheerleader and content-obsessed strategist “who’s been there” to help you breathe *LIFE* into your content. Whether it’s collaborating together for an hour, 5 sessions, or hiring me to help you put you on a podcast– I have many options for us to work together to grow your business and serve your audience with confidence… LET'S WORK TOGETHER MUNIRA ZAHABI - CEO AKA The Niche Navigator Born in Nairobi, and lived in Tanzania, I grew up seeing my parents and family members nurse a scarcity mindset and a belief system that left them behind in all decision making. My family members struggled and lacked the freedom to make their dreams a reality. I wanted something for myself and has set my sails to navigating to achieving it. Having moved to the USA as an immigrant, and worked in the corporate world, I have excelled in the field of sales and sales podcaster-ship. Today, my motivation is the same as it was when I was a child bride. It is to live a life of choice and help others live their version of freedom as well. That’s why I am known as The Niche Navigator. My mission in life is to to help people eliminate their internal road blocks and transform their self-image, so that they can achieve the goals, lifestyles, and relationships, of their dreams. I am the host of Munira's Musings – , the and the Author of The Philosophy of Niche Principles, Podcast with Purpose, Nail your Niche. I have helped entrepreneurs believe in themselves, move forward from a broken relationship, improve relationships, navigate them to their niche, and start their own business and make dreams a reality and give their business a voice! Helping people realize what they are capable of, and setting free from the invisible shackles is in what I do best! I am a coach that will always see more in others than they see in themselves. Best of all , I have an inapt ability to show people just how amazing and great they actually Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. How to handle call centers sales – A unique niche with Richard Blank and Munira ZahabiH https://youtu.be/T70CFpUUJrU While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #THENICHENAVIGATOR

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Pura Vida CEO: Dialing Success in Costa Rica

Every once in a while, life works out in a kind of serendipitous way, where all the stars align without you even realizing it at the moment. That's what happened to Richard Blank, CEO of Costa Rica's Call Center. It started out with him taking an interest in Spanish as a teenager, and led to him being the CEO of his own company many years later. On this episode of Business Talks with the Rebel Entrepreneur, learn about the power of mentorship from an early age, how empathy in the workplace can really be a game changer, and how taking a risk and moving across the world can take your life on the craziest and most rewarding adventures.

Your first 1000 clients podcast. From Employee-Employer-Leader:. Harness...

Business Owners of every kind will want to hear from some of the leading marketing, sales, growth and management experts in the world right here on Your First Thousand Clients! The show that gets you to YOUR first thousand clients and beyond! Communication is key in every business, especially when done over the phone. If you are looking for ways to improve your communication skills and lock in those pitches, this is the podcast for you. In this episode, Richard Blank, CEO of Costa Rica's Call Center, runs through the process of prospecting and how you can build your vocabulary, actively listen, use the right tone of voice, and match the pitch and mood of your client. And their importance in making sure that you don't just have a productive and meaningful interaction but that your client walks away satisfied with your service and the company as a whole. He also shares insights on creating a culture that allows your team to build relationships, empowerment and drive ownership. Tune and learn how to identify telesigns that tell you the right time to ask your confirmation question and lock in that sale for the first 1000 clients and beyond.

How to handle call centers – A unique niche – Richard Blank || Munira Za...

How to handle call centers – A unique niche – Richard Blank || Munira Zahabi Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a vital part of CCC culture. Richard Blank is the Chief Executive Officer of Costa Rica’s Call Center since 2008. In this episode he shares - Chaos represents Character - Plants seeds to grow trees - Be an Active listener Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business. Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute.

Maximizing Call Center Telemarketing in a Changing Work Environment [Pod...

Richard Blank is the CEO, President, and Bilingual Telemarketing Trainer for Costa Rica’s Call Center, a state-of-the-art BPO telemarketing outsourcing company. Through his motivational public speaking style and appropriate rhetoric, Richard has been a proven bilingual trainer for 12 years. He also manages a school for advanced telemarketing and soft skills and is often sought-after for private training sessions and consultations. Richard became a strategic partner of the Pacific Rim Chamber of Commerce and Solo Telecommunications to expand Costa Rica's telecommunications and business appeal. Here’s a glimpse of what you’ll learn: • Why did Richard Blank choose Costa Rica for his call center, and what are its advantages over other locations? • Richard addresses call center stereotypes and key trends in modern call centers • How call center cultures maximize productivity and encourage professional growth • Pivoting from the pandemic shutdowns and advice for adopting post-pandemic work styles • Richard’s approach to reducing employee and client churn rates and how he measures campaign success • Top three mistakes businesses make when outsourcing call centers • Training employees in telecommunications and soft skills • Does telemarketing actually work? In this episode… In the past, telemarketing call centers were restricted to offshore countries and were compared to Hollywood boiler rooms. When modernized for today’s social conditions, these centers can provide employee agents with learning and professional growth opportunities. So how can you facilitate a positive experience for both agents and clients? Telecommunications expert Richard Blank views modern call centers as an art form. He emphasizes equipping agents with verbal communication, active listening, and soft skills. Richard is empathetic towards agents, encourages them to embody empathy when speaking to clients, and believes in cultivating a socially enriching company culture to foster passion in agents' work. CEO of Costa Rica’s Call Center Richard Blank joins Rolando Rosas in this episode of What The Teck? to talk about optimizing call centers for the modern work environment. Richard addresses call center stereotypes and modern call center trends, how call centers maximize productivity and encourage professional growth, and how to train employees in telecommunications and soft skills.