LATIN AMERICA BPO STAINED GLASS LOGO REFLECTION

Costa Rica's Call Center (CCC) is a state of the art Latin America telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.

Our bilingual Central America call center’s primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every Latin America call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

We encourage you to visit one of our Central America call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.

Our two story Latin America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws. Our call center stained glass logo on the front window makes the the building an easy location to find.

We specifically chose our Central America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire Latin America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire call center infrastructure for eight hours or as long as the outside power fails.

The Central America call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.




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LATIN AMERICA BPO FUN ACTIVITIES

Work hard and play hard at Costa Rica's Call Center.


Our Central America Call Center encourages challenging activities for the customer service agents during their break time. Stress is an unavoidable part of a Latin America Call Center experience and can be counter-balanced.

Friendly competition is a great way to strengthen personal bonds, encourage new friendships and mold BPO groups to work well together. Since childhood, strategic games were always the best way to assemble new groups of individuals for team building.

The ages of our telemarketing call center agents range from 18 to 60 years old. We provide all types of entertainment to recharge their batteries for a second half push on the phones.

Plus, it never hurts to work on your short game...


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LATIN AMERICA CALL CENTER RAINFOREST PINE WOOD BPO STATIONS

The Central America Call Center can utilize rows of three customer service call center work stations for maximum control of growing BPO campaigns.

The soft lighting combined with the high ceiling, natural Costa Rican rainforest pine wood promotes a pleasant sensation of a large working space for our bilingual BPO Call Center agents. Your outsourced campaign deserves a strong commitment to continue optimistic employee self-confidence so each call center agent continues to make a difference and have create value to your company.

Tropical plants always line the middle of the room to make a natural separation of BPO campaigns on both sides of the telemarketing floor. This enhancement creates a wonderful Latin America Call Center Industry experience for our bilingual agents, clients and management.

Our call center training will prepare your agents to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each phone, chat or email interaction. A thank you for the customer’s time is required and made on every phone call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your BPO Latin America customer support.

We clearly understand the importance of minimizing BPO handling time on the phone while still offering exceptional call center service. A comprehensive analysis of different customer care calls will be conducted and results sent directly to you for review. Our Latin American Call Center wants you to feel more secure knowing that your English speaking Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention

Our bilingual BPO call center is able to offer you to the best and most effective in call center telemarketing training and customer attention through a professional work outsourcing environment and a highly structured BPO career development program. We produce future leaders in the outsourcing industry, not laggards. Our Costa Rican Call Center always has the need for the experienced and those who desire to be a sharp executive secretary, patient customer service agent, highly skilled telemarketers and imaginative web designers and programmers.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.


Costa Rica's Call Center can comfortably fit 250 customer service work stations.



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CENTRAL AMERICA CALL CENTER RAINFOREST PINE WOOD BPO STATIONS

The Central America Call Center can utilize rows of three customer service call center work stations for maximum control of growing BPO campaign.

The soft lighting combined with the high ceiling, natural Costa Rican rainforest pine wood promotes a pleasant sensation of a large working space for our bilingual BPO Call Center agents. Your outsourced campaign deserves a strong commitment to continue optimistic employee self-confidence so each call center agent continues to make a difference and have create value to your company.

Tropical plants always line the middle of the room to make a natural separation of BPO campaigns on both sides of the telemarketing floor. This enhancement creates a wonderful Latin America Call Center Industry experience for our bilingual agents, clients and management.

Our call center training will prepare your agents to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each phone, chat or email interaction. A thank you for the customer’s time is required and made on every phone call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your BPO Latin America customer support.

We clearly understand the importance of minimizing BPO handling time on the phone while still offering exceptional call center service. A comprehensive analysis of different customer care calls will be conducted and results sent directly to you for review. Our Latin American Call Center wants you to feel more secure knowing that your English speaking Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention

Our bilingual BPO call center is able to offer you to the best and most effective in call center telemarketing training and customer attention through a professional work outsourcing environment and a highly structured BPO career development program. We produce future leaders in the outsourcing industry, not laggards. Our Costa Rican Call Center always has the need for the experienced and those who desire to be a sharp executive secretary, patient customer service agent, highly skilled telemarketers and imaginative web designers and programmers.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.


Costa Rica's Call Center can comfortably fit 250 customer service work stations.



http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN

COSTA RICA'S CALL CENTER RAINFOREST PINE WOOD BPO STATIONS

COSTA RICA'S CALL CENTER RAINFOREST PINE WOOD STATIONS

The Central America Call Center can utilize rows of three customer service call center work stations for maximum control of growing BPO campaigns.

The soft lighting combined with the high ceiling, natural Costa Rican rainforest pine wood promotes a pleasant sensation of a large working space for our bilingual BPO Call Center agents. Your outsourced campaign deserves a strong commitment to continue optimistic employee self-confidence so each call center agent continues to make a difference and have create value to your company.

Tropical plants always line the middle of the room to make a natural separation of BPO campaigns on both sides of the telemarketing floor. This enhancement creates a wonderful Latin America Call Center Industry experience for our bilingual agents, clients and management.

Our call center training will prepare your agents to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each phone, chat or email interaction. A thank you for the customer’s time is required and made on every phone call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your BPO Latin America customer support.

We clearly understand the importance of minimizing BPO handling time on the phone while still offering exceptional call center service. A comprehensive analysis of different customer care calls will be conducted and results sent directly to you for review. Our Latin American Call Center wants you to feel more secure knowing that your English speaking Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention

Our bilingual BPO call center is able to offer you to the best and most effective in call center telemarketing training and customer attention through a professional work outsourcing environment and a highly structured BPO career development program. We produce future leaders in the outsourcing industry, not laggards. Our Costa Rican Call Center always has the need for the experienced and those who desire to be a sharp executive secretary, patient customer service agent, highly skilled telemarketers and imaginative web designers and programmers.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.


Costa Rica's Call Center can comfortably fit 250 customer service work stations.






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COSTA RICA'S CALL CENTER TOP BPO AGENT TEAM

Our Central America call center appointment setting services, customer care agents or telemakrketing professionals will take care of producing profit with many potential and exisitng clients in both English and Spanish. Let our first impression turn a cold call into a warm introduction that produces revenue and referrals for your business. Costa Rica's Call Center will afford you the luxury of concentrating more on closing the deal at hand, while effortlessly moving on to the next warm appointment, sale or additional order that is waiting for you. The Latin American outsourcing industry makes sense.

Does your company rely heavily on bilingual employees for growth and profit? Do you invest a major part of your marketing budget to make it effective? At Costa Rica's Call Center, our bpo services will give you an advantage over your local competition. Our Latin American Bilingual call center agents will keep your machine going in order to maximize your daily sales performance and affording you well deserved down time to recharge and prepare for the next big meeting.

Our Central Call Center telemarketing Agents excel in positive first impressions, great communication skills and limitless persistence on the phone. Depending on your specific bpo campaign, we always assign the call centeragents that are best suited for your individual program. As we hire and train your outsourced telemarketer team, we particularly look for BPO candidates that have the ability think on their feet while asking your predetermined qualifying questions.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.


Costa Rica's Call Center can comfortably fit 250 customer service work stations.







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COSTA RICA'S CALL CENTER MANAGER STATION

COSTA RICA'S CALL CENTER MANAGER STATION


The Latin American call center customer service work station rows were set up specifically for close monitoring by the BPO campaign supervisors and telemarketing project managers.

All Central America call center monitor screens are completely visible from every angle to ensure that every Latin America Call Center agent on a phone call is working up to speed. A bilingual telemarketer that rushes through a script for fear of rejection can never match up equally to one of our call center's well trained sales executives and customer service agents. We will represent you and your company in the best light when selling your product or service.

As you would expect, a pertinent information checklist will be verified and double-checked for quality during each phone call to increase your odds of reaching the proper person by phone and those that want to do business with you. Our BPO agents are trained to carefully repeat the information provided by the client so that both parties will avoid costly mistakes. At Costa Rica's Call Center, we like to ensure that the client was sincerely listening to our proposal and that their cognitive reasoning ability has been tested and verified. Every contact we make on the phone is not considered a telemarketing lead, only those that show a real interest in the product or service you are offering will be delivered.

A carefully crafted cold call or customer service script, coupled with motivational training, will mentally prepare your teams personality to make the maximum number of completed sales each day. One extra lead can make all of the difference to your companys bottom line and growth. Only the most dedicated, quick witted and endurance driven call center individuals will be chosen for this most important outsourcing position. Costa Rica's Call Center will only entertain hiring those with the skill to successfully handle rejection gracefully while at the same time thinking outside of the box to make a sale or retaining a customer.



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