TELEMERCADEO COSTA RICA'S CALL CENTER

Call Center de ventas avanzadas de telemarketing.



Un guión de telemarketing cuidadosamente elaborado, junto con la capacitación motivacional del centro de atención telefónica, preparará mentalmente la personalidad de su equipo bilingüe de BPO para obtener la cantidad máxima de ventas completadas cada día. Una ventaja adicional puede marcar la diferencia en los resultados, el servicio al cliente y el crecimiento de su empresa.



Solo los agentes de BPO de Centroamérica más dedicados, ingeniosos e impulsados ​​por la resistencia serán elegidos para este proyecto nearshore más importante. El Centro de llamadas de Costa Rica solo entretendrá contratando a aquellos con las habilidades de telemarketing para manejar con éxito el rechazo con gracia, mientras que al mismo tiempo piensa fuera de la caja para hacer una venta.



Un vendedor por teléfono bilingüe que se apresura a través de un guión por temor al rechazo nunca puede igualarse por igual a uno de nuestros ejecutivos de ventas bien capacitados de nuestro centro de llamadas de América Latina. Lo representaremos a usted y a su compañía de la mejor manera cuando vendamos su producto o servicio en alta mar. El centro de llamadas de Costa Rica solo contratará a cerradores comprobados con un potencial ilimitado, punto.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/lmE7CkpeKlg

DEBBIE GIBSON SINGS A SONG FOR COSTA RICA'S CALL CENTER.

CCC celebrates our 10th year anniversary in the outsourcing industry. As one of many presents and gifts for the agents, CEO Richard Blank wanted a special shout out to them from the famous singer Debbie Gibson.

Nobody could have expected the BONUS song, "Out of the blue" to end the video clip. PURA VIDA.







COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

MERCEDES LIMOUSINE LOS SUENOS RESORT COSTA RICA

VINTAGE 1984 MERCEDES 300D W123 LONG WHEELBASE SEDAN LANG LIMOUSINE.

Since 2000, our telemarketing training staff still has the passion to train and mold raw talent while building the BPO team's self-esteem and confidence. Even if we hire agents that have been telemarketing for some time, we still need to teach our specific phone methods proprietary to your nearshore campaign.

It is important to analyze the exact training sessions you need before we begin. Costa Rica's Call Center will supply you with a detailed questionnaire to be filled out prior to the preparation for your classes. Depending on the scale and complexity of your campaign, training times and lengths will vary for proficiency.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

OPI Nailbar Multicentro Desamparados. COSTA RICA 1984 300D W123 MERCEDES LONG WHEELBASE LWB SEDAN LIMOUSINE

कॉल सेंटर उन्नत टेलीमार्केटिंग बिक्री

कॉल सेंटर प्रेरक प्रशिक्षण के साथ सावधानी से तैयार की गई टेलीमार्केटिंग स्क्रिप्ट, मानसिक रूप से आपकी द्विभाषी बीपीओ टीम के व्यक्तित्व को प्रत्येक दिन पूर्ण बिक्री की अधिकतम संख्या बनाने के लिए तैयार करेगी। एक अतिरिक्त लीड आपकी कंपनी की निचली लाइन, ग्राहक सेवा और विकास में सभी अंतर कर सकती है।

इस सबसे महत्वपूर्ण निकटवर्ती परियोजना के लिए केवल सबसे समर्पित, त्वरित बुरे और सहनशक्ति संचालित मध्य अमेरिका बीपीओ एजेंटों का चयन किया जाएगा। कोस्टा रिका का कॉल सेंटर केवल टेलीमार्केटिंग कौशल के साथ उन लोगों को भर्ती करने का मनोरंजन करेगा, जो एक ही समय में बिक्री के लिए बॉक्स के बाहर सोचते हुए अस्वीकृति को अस्वीकार कर देते हैं।

एक द्विभाषी टेलीमार्केट जो अस्वीकृति के डर के लिए एक स्क्रिप्ट के माध्यम से दौड़ता है, कभी भी हमारे लैटिन अमेरिका कॉल सेंटर के अच्छी तरह से प्रशिक्षित बिक्री अधिकारियों में से एक के बराबर मेल नहीं खा सकता है। आपके उत्पाद या सेवा ऑफशोर बेचते समय हम आपको और आपकी कंपनी का सबसे अच्छा प्रकाश में प्रतिनिधित्व करेंगे। कोस्टा रिका का कॉल सेंटर केवल असीमित क्षमता, अवधि के साथ साबित बंदरगाहों को किराए पर लेगा।

kol sentar unnat teleemaarketing bikree

kol sentar prerak prashikshan ke saath saavadhaanee se taiyaar kee gaee teleemaarketing skript, maanasik roop se aapakee dvibhaashee beepeeo teem ke vyaktitv ko pratyek din poorn bikree kee adhikatam sankhya banaane ke lie taiyaar karegee. ek atirikt leed aapakee kampanee kee nichalee lain, graahak seva aur vikaas mein sabhee antar kar sakatee hai.

is sabase mahatvapoorn nikatavartee pariyojana ke lie keval sabase samarpit, tvarit bure aur sahanashakti sanchaalit madhy amerika beepeeo ejenton ka chayan kiya jaega. kosta rika ka kol sentar keval teleemaarketing kaushal ke saath un logon ko bhartee karane ka manoranjan karega, jo ek hee samay mein bikree ke lie boks ke baahar sochate hue asveekrti ko asveekaar kar dete hain.

ek dvibhaashee teleemaarket jo asveekrti ke dar ke lie ek skript ke maadhyam se daudata hai, kabhee bhee hamaare laitin amerika kol sentar ke achchhee tarah se prashikshit bikree adhikaariyon mein se ek ke baraabar mel nahin kha sakata hai. aapake utpaad ya seva ophashor bechate samay ham aapako aur aapakee kampanee ka sabase achchha prakaash mein pratinidhitv karenge. kosta rika ka kol sentar keval aseemit kshamata, avadhi ke saath saabit bandaragaahon ko kirae par lega.

CLASSIC 1984 MERCEDES 300D W123 LONG WHEELBASE SEDAN LANG LIMOUSINE.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

ROHMOSER GREEN MANSION. COSTA RICA MERCEDES 300D CLASSIC LIMOUSINE SERVICE

द्विभाषी कॉल केंद्रों के लिए टेलीमार्केटिंग स्क्रिप्ट लेखन

सेंटर सेंटर पासशोर स्क्रिप्ट विकास टेलीमार्केटर्स और द्विभाषी ग्राहक सेवा एजेंटों के लिए एक कला है। कोस्टा रिका के कॉल सेंटर में कई महान आउटसोर्सिंग स्क्रिप्ट तैयार की गई हैं ताकि हमारे केंद्रीय अमेरिकी एजेंटों को दृढ़ विश्वास के साथ पढ़ने के लिए तैयार किया जा सके, बिक्री प्रस्तुति ध्वनि ईमानदार हो और वार्तालाप को एक करीबी दिशा में आगे बढ़ाएं। हां, कुछ द्विभाषी एजेंट एक आकर्षक व्यक्तित्व और प्राकृतिक संचार कौशल के साथ पैदा हुए हैं। यहां तक ​​कि हॉलीवुड की फिल्में ऑफशोर टेलीमार्केटर्स की महिमा करती हैं जो फोन पर ग्लिब लगती हैं और पहली कॉल पर बंद होती हैं। हमारे टेलीमार्केटिंग एजेंट संचार उपकरणों में इतने भरोसेमंद हैं कि उन्हें दिया गया है कि वे डायल करते समय मुस्कुराते हैं।

वार्तालाप को इंटरैक्टिव और क्लाइंट के लिए रोचक रखने के दौरान हमारे बीपीओ रणनीतिक राजनीतिक कठोर हैंग-अप का प्रतिशत कम कर देगा। सभी कॉल सेंटर स्क्रिप्ट्स ध्वनि के लिए लिखी जाती हैं जैसे कि ग्राहक वास्तव में कॉल की प्रतीक्षा कर रहे थे। हमारे नजदीकी कॉल सेंटर ने इस बात को अपनाया है कि अजनबी ऐसे दोस्त हैं जो अभी तक नहीं मिले हैं। अद्वितीय कॉल रणनीतियों को विशेष रूप से ग्राहक के ध्यान प्राप्त करने और बातचीत के पहले 20 सेकंड के भीतर रुचि स्थापित करने के लिए बनाया जाता है। हमें पता है कि टेलीमार्केटिंग कॉल का प्रतिशत परिणामस्वरूप जो भी कहा जा रहा है, उसके बावजूद लटका हुआ होगा और इसके साथ ही, हम संभावित ग्राहकों को बात करने के लिए रणनीतिक रूप से रुकने वाले विरामों के साथ एक कुशल पूछताछ रक्षा लागू करेंगे।

एक बार हमारे लैटिन अमेरिका कॉल सेंटर शुरू हो जाने के बाद, हमारी अनुभवी टेलीमार्केटिंग स्क्रिप्ट विकास टीम को आपको कई विस्तृत प्रश्न पूछने की आवश्यकता होगी, जो हमें आपकी बीपीओ योजना को पूरा करने के लिए आवश्यक जानकारी प्रदान करेगी। सभी ग्राहक सेवा परिदृश्य विभिन्न प्रकार के संवादों में लिखे जाएंगे और जब एक विवाद उत्पन्न होता है तब तक पहुंच योग्य होगा। आपकी स्क्रिप्ट को क्लाइंट से पहले टेलीमार्केट रखने के लिए संरचित किया जाएगा ताकि हम अपने आने वाले प्रश्नों या चिंताओं को आसानी से संबोधित कर सकें और आगे बढ़ सकें। आउटसोर्स किए गए फोन कॉल किए जाने से पहले, हम समीक्षा और टिप्पणियों के लिए आपके ध्यान में पहला ड्राफ्ट अग्रेषित करेंगे। यदि आवश्यक हो, तो हम सभी आवश्यक संशोधन करेंगे और आपको आपकी मंजूरी के लिए अंतिम टेलीमार्केटिंग स्क्रिप्ट प्रदान करेंगे। आपकी स्क्रिप्ट के लिए निकटवर्ती विकल्प आवश्यकता और संपर्क के आधार पर भिन्न हो सकते हैं। उदाहरण के लिए, जब कोई संभावित ग्राहक आपको वापस कॉल करता है, तो हम पहली बार कॉल या दो कॉल क्लोज स्क्रिप्ट के लिए स्क्रिप्ट तैयार करने में सक्षम होते हैं।

dvibhaashee kol kendron ke lie teleemaarketing skript lekhan

sentar sentar paasashor skript vikaas teleemaarketars aur dvibhaashee graahak seva ejenton ke lie ek kala hai. kosta rika ke kol sentar mein kaee mahaan aautasorsing skript taiyaar kee gaee hain taaki hamaare kendreey amerikee ejenton ko drdh vishvaas ke saath padhane ke lie taiyaar kiya ja sake, bikree prastuti dhvani eemaanadaar ho aur vaartaalaap ko ek kareebee disha mein aage badhaen. haan, kuchh dvibhaashee ejent ek aakarshak vyaktitv aur praakrtik sanchaar kaushal ke saath paida hue hain. yahaan tak ​​ki holeevud kee philmen ophashor teleemaarketars kee mahima karatee hain jo phon par glib lagatee hain aur pahalee kol par band hotee hain. hamaare teleemaarketing ejent sanchaar upakaranon mein itane bharosemand hain ki unhen diya gaya hai ki ve daayal karate samay muskuraate hain.

vaartaalaap ko intaraiktiv aur klaint ke lie rochak rakhane ke dauraan hamaare beepeeo rananeetik raajaneetik kathor haing-ap ka pratishat kam kar dega. sabhee kol sentar skripts dhvani ke lie likhee jaatee hain jaise ki graahak vaastav mein kol kee prateeksha kar rahe the. hamaare najadeekee kol sentar ne is baat ko apanaaya hai ki ajanabee aise dost hain jo abhee tak nahin mile hain. adviteey kol rananeetiyon ko vishesh roop se graahak ke dhyaan praapt karane aur baatacheet ke pahale 20 sekand ke bheetar ruchi sthaapit karane ke lie banaaya jaata hai. hamen pata hai ki teleemaarketing kol ka pratishat parinaamasvaroop jo bhee kaha ja raha hai, usake baavajood lataka hua hoga aur isake saath hee, ham sambhaavit graahakon ko baat karane ke lie rananeetik roop se rukane vaale viraamon ke saath ek kushal poochhataachh raksha laagoo karenge.

ek baar hamaare laitin amerika kol sentar shuroo ho jaane ke baad, hamaaree anubhavee teleemaarketing skript vikaas teem ko aapako kaee vistrt prashn poochhane kee aavashyakata hogee, jo hamen aapakee beepeeo yojana ko poora karane ke lie aavashyak jaanakaaree pradaan karegee. sabhee graahak seva paridrshy vibhinn prakaar ke sanvaadon mein likhe jaenge aur jab ek vivaad utpann hota hai tab tak pahunch yogy hoga. aapakee skript ko klaint se pahale teleemaarket rakhane ke lie sanrachit kiya jaega taaki ham apane aane vaale prashnon ya chintaon ko aasaanee se sambodhit kar saken aur aage badh saken. aautasors kie gae phon kol kie jaane se pahale, ham sameeksha aur tippaniyon ke lie aapake dhyaan mein pahala draapht agreshit karenge. yadi aavashyak ho, to ham sabhee aavashyak sanshodhan karenge aur aapako aapakee manjooree ke lie antim teleemaarketing skript pradaan karenge. aapakee skript ke lie nikatavartee vikalp aavashyakata aur sampark ke aadhaar par bhinn ho sakate hain. udaaharan ke lie, jab koee sambhaavit graahak aapako vaapas kol karata hai, to ham pahalee baar kol ya do kol kloj skript ke lie skript taiyaar karane mein saksham hote hain.

CLASSIC 1984 MERCEDES 300D W123 LONG WHEELBASE SEDAN LANG LIMOUSINE.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

Parroquía de la Santísima Trinidad en Barrio México. COSTA RICA 1984 W123 CLASSIC MERCEDES LIMOUSINE SERVICE FOR WEDDINGS

ऑफशोअर कॉल सेंटर कंप्यूटर प्रोग्रामिंग

हमारे कोस्टा रिका के कॉल सेंटर के पास आईटी विभाग में द्विभाषी बीपीओ तकनीशियनों, रचनात्मक डिजाइनरों, लेखकों, प्रोग्रामर और विपणन पेशेवरों की एक एकीकृत टीम है जो ऑनलाइन परिणाम प्राप्त करने के लिए तकनीकों और इंटरनेट व्यवसायों के बारे में सबकुछ जानते हैं। आपको केंद्रीय अमेरिकी कॉल सेंटर हार्डवेयर और सॉफ्टवेयर विशेषज्ञों और तेज़ रिज़ॉल्यूशन के समय तक तत्काल पहुंच प्राप्त होगी। हम आपके व्यापार की आउटसोर्स आईटी संपत्तियों के लिए 30-मिनट के लक्ष्य प्रतिक्रिया समय के साथ ऑफ-ऑफ-ऑफ ऑफशोर नेटवर्क रखरखाव और ऑपरेटिंग सॉफ़्टवेयर समर्थन प्रदान करते हैं।

हमारे नेटवर्क परामर्श सेवाएं आउटसोर्सिंग हमारे नेटवर्किंग सेवा पोर्टफोलियो का सिर्फ एक टुकड़ा है। हम न केवल रणनीति और उच्च स्तरीय डिजाइन को परिभाषित करते हैं, हम तार्किक और भौतिक डिजाइन, कार्यान्वयन सेवाएं और चल रहे नेटवर्क प्रबंधन भी प्रदान करते हैं। हमारे लैटिन अमेरिकी पेशेवरों में नेटवर्किंग प्रौद्योगिकी और सिस्को कॉन्फ़िगरेशन के साथ व्यापक विशेषज्ञता है। हमारे पूर्ण निकटतम पैकेज के साथ, आप होस्टिंग प्राप्त कर सकते हैं जिसमें डोमेन नाम पंजीकरण, ई-मेल पते, वेब आंकड़े, ऑनलाइन डेटाबेस, चैट, ऑनलाइन मंच और स्क्रिप्ट शामिल हैं। हमारा कॉल सेंटर आपको अपने ई-व्यवसाय और नेटवर्क आधारभूत संरचना की जांच करने में मदद करेगा।

द्विभाषी विविधता आज के आईटी वातावरण की विशेषता है। सर्वर, स्टोरेज और नेटवर्क सिस्टम कार्यान्वयन मूल फ़ाइल सर्वर से मिशन-महत्वपूर्ण डेटा केंद्रों तक हैं। आपकी तकनीकी सहायता आवश्यकताओं को आपके पर्यावरण के साथ बदलती है। अपने सिस्टम की स्थिरता और विश्वसनीयता सुनिश्चित करने के लिए आवश्यक तेज़, तकनीकी सहायता के लिए कोस्टा रिका के कॉल सेंटर पर निर्भर रहें।

ophashoar kol sentar kampyootar prograaming

hamaare kosta rika ke kol sentar ke paas aaeetee vibhaag mein dvibhaashee beepeeo takaneeshiyanon, rachanaatmak dijainaron, lekhakon, prograamar aur vipanan peshevaron kee ek ekeekrt teem hai jo onalain parinaam praapt karane ke lie takaneekon aur intaranet vyavasaayon ke baare mein sabakuchh jaanate hain. aapako kendreey amerikee kol sentar haardaveyar aur sophtaveyar visheshagyon aur tez rizolyooshan ke samay tak tatkaal pahunch praapt hogee. ham aapake vyaapaar kee aautasors aaeetee sampattiyon ke lie 30-minat ke lakshy pratikriya samay ke saath oph-oph-oph ophashor netavark rakharakhaav aur opareting softaveyar samarthan pradaan karate hain.

hamaare netavark paraamarsh sevaen aautasorsing hamaare netavarking seva portapholiyo ka sirph ek tukada hai. ham na keval rananeeti aur uchch stareey dijain ko paribhaashit karate hain, ham taarkik aur bhautik dijain, kaaryaanvayan sevaen aur chal rahe netavark prabandhan bhee pradaan karate hain. hamaare laitin amerikee peshevaron mein netavarking praudyogikee aur sisko konfigareshan ke saath vyaapak visheshagyata hai. hamaare poorn nikatatam paikej ke saath, aap hosting praapt kar sakate hain jisamen domen naam panjeekaran, ee-mel pate, veb aankade, onalain detaabes, chait, onalain manch aur skript shaamil hain. hamaara kol sentar aapako apane ee-vyavasaay aur netavark aadhaarabhoot sanrachana kee jaanch karane mein madad karega.

dvibhaashee vividhata aaj ke aaeetee vaataavaran kee visheshata hai. sarvar, storej aur netavark sistam kaaryaanvayan mool fail sarvar se mishan-mahatvapoorn deta kendron tak hain. aapakee takaneekee sahaayata aavashyakataon ko aapake paryaavaran ke saath badalatee hai. apane sistam kee sthirata aur vishvasaneeyata sunishchit karane ke lie aavashyak tez, takaneekee sahaayata ke lie kosta rika ke kol sentar par nirbhar rahen.

CLASSIC 1984 MERCEDES 300D W123 LONG WHEELBASE SEDAN LANG LIMOUSINE.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

IBERIA AIRPLANE TAKE OFF. MERCEDES 300D LIMOUSINE SERVICE FOR SJO COSTA RICA.

ضمان الجودة ثنائي اللغة BPO

يعزز برنامج ضمان الجودة ثنائي اللغة (QA) الخاص بأمريكا الوسطى من أداء حملة الاستعانة بمصادر خارجية من خلال تنفيذ مراقبة منظمة ومنهجية لمهارات هاتف وكيل مركز الاتصال. يمكن لمركز الاتصال في كوستاريكا أن يقدم تحليلاً مفصلاً عن الجوانب المختلفة لمشروع BPO القريب من الشاطئ ، بما في ذلك: الخطابة ، والعرض التقديمي ، وتعليقات العملاء ، وخاصة مقاييس مركز الاتصال الخارجي القياسية.

مركز الاتصال في كوستاريكا لديه معدات مراقبة المكالمات اللازمة BPO لبرنامج ضمان الجودة حسب الطلب. إذا كانت شركتك تمتلك بالفعل نظام ضمان الجودة وترغب في توسيع نطاق مسؤوليتها إلى مركز الاتصال التابع لنا في أمريكا اللاتينية عن طريق الاستعانة بمصادر خارجية ، فستكون عملية سهلة جدًا لتهيئة برنامجك للعمل مع خوادم قسم تكنولوجيا المعلومات ومعدات التسويق عبر الهاتف. من خلال الاستثمار في ضمان الجودة في الخارج ، سيكون لديك رقابة أقوى على الجودة في مركز التسويق الهاتفي ثنائي اللغة الخاص بك.

من المهم جدًا أن يفهم عملاؤنا بدقة مدى جودة مركز اتصال QA وما ينطوي عليه تحقيق النتائج المرجوة. الطريقة الدقيقة لضمان الجودة دقيقة للغاية وتتضمن كمية وفيرة من الاختبارات والتخطيط والتخصيص لتقارير التسويق عبر الهاتف. هناك عملية واسعة من التجربة والخطأ من أجل تسليط الضوء على مجالات تحسين المهارات الهاتفية مع القدرة على تعزيز التسويق عبر الهاتف أو وكيل خدمة العملاء BPO المحتملة على الهاتف. يجب أن يكون برنامج ضمان جودة مركز الاتصال المهني المتسق متناسقاً وقابلاً للتكرار لكي يكون فعالاً.

يعد قسم إدارة المكالمات في مركز كوستاريكا للتحضير الذهني وكلاء التسويق عبر الهاتف في تنفيذ أنظمة تسجيل المكالمات الآلية ولماذا يعتبر جزءًا أساسيًا من نمو مركز الاتصال الاحترافي للوكيل. تُنشئ كل حملة من مصادر خارجية مزيجًا فريدًا من المفاهيم لمراقبة الجودة يتبعها جلسة تدريب مكثفة لمعرفة العملية. لكي يلعب موظفوك دورًا مهمًا في تحسين الجودة ، سيُطلب منهم فهم الأهداف المحددة لحملة الاستعانة بمصادر خارجية بوضوح وأن يكونوا مسؤولين عن جميع مكالماتهم الهاتفية. بمجرد أن يقوم وكيل مركز الاتصال ثنائي اللغة بتقدير حقيقة أن التحقق من الجودة سيعزز مقاييس خدمة العملاء والأداء ، يمكنهم البدء في لعب دور أكثر حيوية عند تمثيل شركتك على الهاتف.

daman aljawdat thunayiyin allughat BPO

yueaziz barnamaj daman aljawdat thunayiyin allugha (QA) alkhasi bi'amrika alwustaa min 'ada' hamlat alaistieanat bimasadir kharijiat min khilal tanfidh muraqabat munazamat wamanhajiat limaharat hatif wakil markaz alaitisal. yumkin limarkaz alaitisal fi kustarika 'an yuqadim thlylaan mfslaan ean aljawanib almukhtalifat limashrue BPO alqarib min alshshati , bima fi dhalk: alkhatabat , waleard altaqdimiu , wataeliqat aleumala' , wakhasat maqayis markaz alaitisal alkharijii alqiasiat.

markaz alaitisal fi kustarika ladayh mueaddat muraqabat almukalamat alllazimat BPO libarnamaj daman aljawdat hsb altalabi. 'iidha kanat sharkatuk tamtalik balfel nizam daman aljawdat watarghab fi tawsie nitaq maswuwliataha 'iilaa markaz alaitisal alttabie lana fi 'amrika alllatiniat ean tariq alaistieanat bimasadir kharijiat , fasatakun eamaliat sahlat jdana litahyyat burnamajak lileamal mae khawadim qism tiknulujia almaelumat wamueadaat altaswiq eabr alhatifi. min khilal alaistithmar fi daman aljawdat fi alkharij , sayakun ladayk raqabat 'aqwaa ealaa aljawdat fi markaz altaswiq alhatifii thunayiyi allughat alkhasi bika.

min almhm jdana 'an yafham eumalawina bidiqat madaa jawdat markaz aitisal QA wama yantawi ealayh tahqiq alnatayij almariju. altariqat aldaqiqat lidaman aljawdat daqiqatan lilghayat watatadaman kamiyatan wafiratan min alaikhtibarat waltakhtit waltakhsis litaqarir altaswiq eabr alhatif. hunak eamaliat wasieat min altajribat walkhata min ajl taslit aldaw' ealaa majalat tahsin almaharat alhatifiat mae alqudrat ealaa taeziz altaswiq eabr alhatif 'aw wakil khidmat aleumla' BPO almuhtamalat ealaa alhatif. yjb 'an yakun barnamaj daman jawdat markaz alaitisal almahnii almutasaq mtnasqaan wqablaan liltakraar likay yakun fealaan.

yueadu qism 'iidarat almukalamat fi markaz kustarika liltahdir aldhihnii wukala' altaswiq eabr alhatif fi tanfidh 'anzimat tasjil almukalamat alaliat walimadha yuetabar jz'ana asasyana min numuin markaz alaitisal alaihtirafii lilwakil. tunshy kl hamlat min masadir kharijiat mzyjana frydana min almafahim limuraqabat aljawdat yatbaeuha jalsat tadrib mukathafat limaerifat aleamaliat. likay yaleab muazifuk dwrana mhmana fi tahsin aljawdat , syutlb minhum fahum al'ahdaf almuhadadat lihamlat alaistieanat bimasadir kharijiat biwuduh wa'an yakunuu maswuwlin ean jmye mukalamatihim alhatifiati. bimajrad 'an yaqum wakil markaz alaitisal thunayiyi allughat bitaqdir hqyqt 'ana altahaquq min aljawdat sayueaziz maqayis khidmat aleumla' wal'ada' , yumkinuhum albad' fi laeib dawr 'akthar hayawiat eind tamthil shirkatik ealaa alhatif.

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

A CALL CENTER WITH CLASS AND ADVANCED SOFT SKILLS.

CCC in Costa Rica have the most well educated bilingual call center agents. Each call is made with class and a keen focus to quality and satisfaction. That is why Costa Rica is a major player in the offshore BPO call center outsourcing industry in 2016. https://www.facebook.com/groups/23284906585/ http://www.outsourcingtocostarica.com/page_builder.php?page=richard_blank.php&Lang=EN https://www.youtube.com/watch?v=cYE04hh6BwM

CCC BIRTHDAY CAKE FOR OUR BILINGUAL CENTRAL AMERICAN TELEMARKETERS

Engaging customers in these modern times is vital to your business environment. ContactCenterWorld.com is always seeking and helping its members with hints, tips and best practice ideas. We interviewed Richard Blank of Costa Rica's Call Center and asked him to share his thoughts on customer engagement. In your opinion, do you believe the customer service you get today from other companies is better or worse than it was say 5 years ago? Worse. The customer support agents have better social networking skills and less interpersonal verbal communication skills. Do you believe there is a correlation between the service you receive as a consumer and your loyalty to the supplier? Please explain your answer Good question and can be seen two ways: They may take my loyalty for granted and give less attention while placing those efforts and resources to entice new clients. Unless you have a luxury of a solid track record, you should expect that everyone receives 100% first class customer support. In your opinion, which industry sectors provide great service and which ones are poor? Please do not name individual companies just sectors. I always was biased towards cable and cell phone company customer service. It may seem that they have an inelastic market position and can play as they wish. On the other hand, I have seen banks and financial organizations go the extra mile to hold a customer's hand to ensure a positive experience. Can you recall a really good experience recently - where you were WOW'd by the service you received? Please explain in as much details as you would like. When an individual takes amazing notes and can repeat a majority of a previous conversation, they have earned my time and attention. A good chance of a sale as well. Talking about bad experiences, where do companies go wrong with the service they provide? Give examples to illustrate your response Please pronounce my name correctly. Use the military alphabet if necessary. At least try to make an effort and not just ASSUME the proper spelling. Have you noticed any differences in service from people from different cultures? Please explain. One of the simple observations revolve around their rate of speech. ESL agents must speak twice as slow as they think they should in order to produce measured tones. All have high intelligence, proper grammar and advanced vocabulary. Yet, their excitement and passion cause a "blending" of words, unnatural pauses and disrupted speech rhythm. If you had to give just 1 tip regarding the use of technology in relation to improving customer service, what would your tip be? Do not forget to use spelling and grammar check. If you had to give just 1 tip regarding staff in relation to improving customer service, what would your tip be? Have integrity and patience on every call. If you had to give just 1 tip regarding business processes in relation to improving customer service, what would your tip be? Do not forget your soft skills. Make it a habit on every call. In your opinion, how should contact centers measure the level of service they give? Please explain in detail. Can the client truthfully say that your agent ranked among the best telephone customer support experiences that they had? Were you thanked multiple times on the call? Did they ask to speak to a supervisor to praise the agent? Is your attrition rate low? Finally, do the agents SMILE while on the phone. That action alone speaks louder than words. Lastly, can you share with us one of the worst customer service experiences you have experienced recently (do not mention company names just industry type). Unfortunately, when a company has a monopoly, you have to dance to their tune. I do not approve of waiting over 20 minutes to just speak to someone. Long hold times are not acceptable and will only cause me to look for other options. How much is my business worth? Hopefully, at least those lost 20 minutes of my time.

HAPPY MOTHER'S DAY IN COSTA RICA. CALL CENTER CELEBRATES!

FELIZ DIA DE MADRE COSTA RICA 2014. CCC Call Center wants to celebrate with all of our telemarketing MOMS! Have a wonderful day. PURA VIDA!

COSTA RICANS CELEBRATING WORLD CUP WIN OVER GREECE. PARTY OUTSIDE OF CCC CALL CENTER, COSTA RICA.

Costa Rica beats Greece in the World Cup. Ticos celebrating outside of the call center. El técnico de la Selección Nacional, Jorge Luis Pinto, utilizará ante Grecia los mismos once jugadores que actuaron en las victorias ante Uruguay e Italia en fase de grupos. El timonel colombiano, había realizado dos variantes para el juego ante Inglaterra con el ingreso de Roy Miller y Randall Brenes, sin embargo, este domingo ambos volverán a aparecer en el banquillo. La “Sele” saltará a la cancha de la Arena Pernambuco con Keylor Navas en la portería y línea de cinco defensores: Oscar Duarte, Geancarlo González, Michael Umaña, Junior Díaz y Cristian Gamboa. En labores de recuperación estarán Yeltsin Tejeda y Celso Borges, mientras que Christian Bolaños y Bryan Ruiz se encargarán de la creación de juego. El encargado del ataque en solitario será Joel Campbell. Por su parte los helénicos saldrían con Karnezis, Torosidis, Manolas, Papastathopoulos, Cholevas; Karagounis, Samaris, Maniatis, Chistodoulopoulos, Samaras y Salpingidis. El encargado de impartir justicia en este cotejo que arrancará a las 2 p. m. (hora de Costa Rica), será el australiano Benjamin Williams.

CCC FELIZ NAVIDAD.

CALL CENTER CHRISTMAS

CALL CENTER BPO CANDIDATES.

BILINGUAL CALL CENTER LABOR FORCE.

Create, manage and run an IT department.

The most efficient bilingual CENTRAL AMERICAN computer programmer must have at their disposal call center management, database and technology software.Unfortunately, the majority of advanced call center software is not provided free of charge or readily available on the internet. In addition to providing call center supporting software to a telemarketing or customer service care campaign, CENTRAL AMERICA’s Call Center has the best in call center software to be able to create, manage and run an IT department or a computer web design department. Your outsourced SEO projects and our web site designers will make your outsourced campaign very successful and decrease the time to launch with the best in call center software CENTRAL AMERICA.In order to properly control a call center or even attempt to launch an outsourcing campaign with call center software CENTRAL AMERICA, the most important action would be to have the best in call center software made available to you to help maximize performance and profits.

Outsourcing jobs need to be filled by the best.

Without an extroverted and relentlessly positive attitude during the initial interview or continuing through the telemarketing training period, the call center’s management team will deny the employment of that particular candidate. Call center outsourcing jobs need to be filled by the best, period. Call center outsourcing jobs require that the call center TELEMARKETERS have a strong sense of innate customer service skills as well as an especially keen ability to listen to detail in order to offer the most effective result for your outsourced campaign.

COSTA RICA'S CALL CENTER STATUE

Call centers in LATIN AMERICA have been known to expand their agent capacity to a few thousand seats at certain call centers throughout Central America. Advanced and up-to-date technology has enabled call center IT departments to take advantage of call center management software ensuring complete control over the thousands of employees and their work performance. From bilingual customer service TELEMARKETERS that enter a new order in the data base to a web designer creating your latest website, our call center management LATIN AMERICA will be on top of every BPO campaign and outsourced project that you give to LATIN AMERICA’s Call Center. Let our BPO call center management team take care of certain areas of your business, so that you may concentrate on other areas that require more of your time and immediate attention.

Tropical beaches on the Pacific or Caribbean Coast.

The moment you arrive, just under a two hour drive separates you from the nearest tropical beaches on the Pacific or Caribbean Coast. The locals are known as "Ticos", are very friendly and peaceful individuals that show remarkable pride. Spanish is the official language with English commonly spoken to accommodate foreign travelers. Even the tap water is very fresh and safe to drink in all areas of the country.

Al momento de llegar, poco menos de dos horas les separa de las playas tropicales más cercanas en la costa pacífica o del Caribe. A la gente se les conoce como “Ticos”, son los individuos muy amistosos y pacíficos que muestran un orgullo notable. El español es la lengua oficial con el inglés hablado comúnmente para acomodar a viajeros extranjeros. Incluso el agua del grifo es muy fresca y segura de beber en todas las áreas del país.

Creating personal long-term goals .

If a call center agent values success, reliability, customer service, a personal work ethic, superiority and advancement, then we lend a hand to combine those standards with the company’s objectives. We aid in creating personal long-term goals such as becoming a top producer or a more short-term goal like mastering the calling script. We strengthen their emotional state of self-confidence, maintaining a focus on the basics, guidelines and adherence to hit a higher standard. Rewards are regular for call center agents with positive customer feedback so that they regard the call center as a profession, not a dead end job with no future.

Si un agente del centro de atención telefónico valora el éxito, la confiabilidad, el servicio de atención al cliente, la ética de un trabajo personal, superioridad y promoción, entonces ayudamos para combinar esos estándares con los objetivos de la compañía. Ayudamos en crear metas personales a largo plazo tales como hacer un mejor productor o una meta más a corto plazo como dominar el guión de llamada. Consolidamos su estado emocional de confianza en sí mismo, manteniendo un enfoque en los fundamentos, guías y adherencia a los planes para lograr un mayor nivel. Las recompensas son regulares para los agentes del centro de atención telefónica con una reacción positiva del cliente de modo que vean su trabajo como una profesión, no un trabajo sin salida ni futuro.

Developing a bilingual hiring pool.

Recruiting

Reclutamiento

Costa Rica’s Call Center can supply a recruiting division for your outsourcing campaign that can administer incoming calls, filter applicants through interviews and create a web design for your advertising. We can assist you in developing a bilingual hiring pool for the rapid growing Latin American business sector. Your company’s recruiting campaign will produce hundreds of resumes that will entail an instantaneous phone call or email before your competition has a chance to employ the premium candidate. An inadequately designed recruiting campaign can be a mishandling of your company’s time, funds, and psychological energy. Outsource your campaign with our call center in order to amplify the likelihood of hiring a good quality candidate by having first contact.

Costa Rica’s Call Center puede suministrar una división de reclutamiento para su campaña de contratación externa que puede administrar llamadas entrantes, filtrar aspirantes por medio de entrevistas y crear un diseño web para su publicidad. Nosotros le podemos ayudar a desarrollar un grupo de aspirantes bilingües para el creciente sector de negocios latinoamericano. Su campaña de reclutamiento producirá cientos de hojas de vida que traerán consigo una llamada telefónica instantánea o un correo electrónico antes que su competencia tenga la oportunidad de emplear al candidato ideal. Una campaña de reclutamiento inadecuadamente diseñada puede ser un mal manejo del tiempo de su compañía, de fondos y de energía psicológica. Recurra a la contratación externa para su campaña de reclutamiento con nuestro centro de llamadas para incrementar la probabilidad de emplear a un candidato de buena calidad al tener el primero contacto.

Your agents have to be at ease to handle topics swiftly.

Costa Rica’s Call Center controls every training class in a low stress environment. Our experience has shown that it is essential to build a comfort level with our procedures prior to working by themselves. Throughout this phase, your agents have to be at ease to handle topics swiftly prior being permitted to make a single phone call for your campaign. The sooner your agents get on the telephone and take a call, the quicker they will develop their learning curve and will reduce their preparation time.

Costa Rica’s Call Center controla cada clase de entrenamiento en un ambiente bajo de tensión. Nuestra experiencia ha demostrado que es esencial construir un nivel de comodidad con nuestros procedimientos antes de trabajar por sí mismos. En esta fase, sus agentes tienen que estar tranquilos para manejar los temas rápidamente antes de permitirles hacer una sola llamada de teléfono para su campaña. Cuanto más pronto sus agentes toman una llamada, más aprisa desarrollarán su curvatura de aprendizaje y reducirán su tiempo de preparación.