Thursday, December 17, 2020
Norm Peterson from CHEERS has a beer with COSTA RICA'S CALL CENTER
The amazing shout out from a Hollywood star needs no introduction, " Hi. George Wendt here." The most famous bar fly, George Robert Wendt III is an American actor and comedian. He is best known for playing Norm Peterson on the television sitcom Cheers (1982–93).
"Saying hi to all the Costa Rica's Call Center cheers fans" George has a large international following which earned him six consecutive nominations for the Primetime Emmy Award for Outstanding Supporting Actor in a Comedy Series. The offshore BPO industry has enjoyed watching Norm make jokes on TV during their break and lunch time at the call center.
"You got a 12 year anniversary in business. That's fantastic." Telemarketing can be just as competitive as . George continued his hot streak of the silver screen in classic films such as Fletch and Gung Ho during the 1980s.
The compliments keep coming in when George says, "and its no wonder with the classic art deco building, the neon marquees, the jukebox arcade, American pinball machines, " He was expelled from the University of Notre Dame after he received a 0.00 GPA the first semester of his junior year. He later attended the Jesuit Rockhurst College in Kansas City, Missouri, where he graduated with a B.A. in economics. Obviously, George knew how to have fun and eventually learned how to manage a work life balance. CCC has the most enjoyable work environment in nearshore outsourcing services with a gamification culture.
All professionals enjoy traveling in class, comfort and style. George notices our special way in which we meet our clients at SJO, "a 1984 Mercedes limo for VIPs. PURA VIDA." His first appearance on Saturday Night Live was in a season 11 episode where he shared hosting duties with director Francis Ford Coppola.
The video winds down with some final positive thoughts, "alright you guys. Have a great one. congratulations. well done."
George ends the shout out by mentioning the CEO by name to his staff, "Richard says hi."
The entire staff at COSTA RICA'S CALL CENTER appreciated the time and effort in making this special video. WE are huge fans of Norm! PURA VIDA MR. WENDT!
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1980s pop star SAMANTHA FOX rocks her large fan base at COSTA RICA'S CAL...
The video begins in classic MTV fashion when she says, "Hi. This is Samantha Fox. All the way from London, England. Great Britain." Samantha Karen Fox is a British singer, songwriter, actress, and former glamour model. Her fans range from all types of offshore BPO agents in Central America.
"How are you Costa Rica?" Samantha Fox was in Costa Rica at the Palacio de los Deportes in 1990 in front of 5 000 Ticos. CCC is doing great and continues to be a powerhouse in the outsourcing industry nearshore.
"I would like to say Tico Costa Rica's Call Center. Congratulations on your 12th anniversary. Many many more to come." In 1986, she launched a pop music career with her debut single "Touch Me (I Want Your Body)", which peaked at number-one in 17 countries. Fox had three songs reach the top 10 on the US Billboard Hot 100 including "Touch Me (I Want Your Body)", "Naughty Girls (Need Love Too)" and "I Wanna Have Some Fun". CCC plans on having the same impression and staying power in the offshore BPO industry.
"Congratulations. I have heard you got a beautiful art deco building" In 1988, Fox received a Brit Award nomination for Best British Female Artist. She has also appeared in a number of films and reality television shows, and has occasionally worked as a television presenter. Naturally, Samantha can understand how a nice work environment can enhance an artist's talents over the phone. Our outsourcing call center location is on the corner of 11th Avenue and 23rd Street in Barrio Aranjuez.
"Now, wouldn't you think this new Samantha Fox calendar would look very good in there." Fox attended St Thomas More Catholic School, Wood Green and took an interest in the theatre from an early age. She first appeared on a theatre stage at age 3, formed her first pop band with Richard Smart, Edward Gallagher, and Bob Day when she was fourteen years old. Her presence always makes a splash and would motivate the telemarketers into making better phone calls. In 1990, she appeared on the American sitcom Charles in Charge as Samantha Steele, a fictional rock star whose agent pushes her to romance Charles (Scott Baio) so the paparazzi will print it in the tabloids.
"Anyway, less of that. I would like to say hello to neon marquees," She was enrolled in the Anna Scher Theatre School from age 15. The next year she got her first record deal, with Lamborghini Records. Her name has been in lights during the world tours. CCC wanted to make sure that the building was the brightest in the neighborhood inviting all to enjoy the image at night. Classic Neon can make the best curb appeal.
"mention jukebox arcade, American pinball machines, " Not only did Samantha make a name for herself, but her music has staying power and is enjoyed to this day. Her 45 LPs are very popular when playing on our Rockolas. Touch Me, "Naughty Girls" and "I Wanna Have Some Fun are always chosen during breaks and lunch.
"and vintage 84 Mercedes very nice. And the limo VIPs ." Our guests are personally met at SJO for a straight shot to the beach resorts or a visit to the call center to meet their hired staff. We can only image the luxury and comfort provided to Samantha during her large concert tours and live interviews.
"Pura Vida. And I would like to take this opportunity to wish you all a very Merry Christmas and a happy new year." Feliz Navidad as well to one of the most photographed British women of the 1980s.
The video winds down with some final positive thoughts from Samantha, "And well done. 12 years is amazing." CCC will continue our streak of providing the best offshore customer support in the BPO industry.
The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this video. PURA VIDA SAMANTHA.
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Monday, December 14, 2020
TV star Zachary Burr Abel speaks to his fans at COSTA RICA'S CALL CENTER
The video begins with a relaxed fashion, "What's up to the Tico staff in Costa Rica." Zachary Burr Abel is an American actor. He is best known for portraying Carter Anderson in the ABC Family comedy drama series Make It or Break It .
"The best boss ever, Richard. Wanted me to give you guys a shout out and say something about the amazing classic art deco building." Zachary knows style and class during his time in Hollywood and can appreciate solid curb appeal when hiring telemarketers offshore. He was nominated at the 2010 Teen Choice Awards in the category of "Choice Summer TV Star
"Is that real?" Since movies and TV are fiction, CCC has a very real 3 floor building on the corner of 11th Avenue and 23rd Street in Barrio Aranjuez in downtown San Jose.
"Or the neon marquees. I hear they are amazing." Just like the stars and excitement of filming, our amazing outsourcing call centre shines at night with tow classic bright signs on each corner of the building in order to attract the best talent and make a statement in the nearshore BPO industry. Abel began his acting career in 2007, when he appeared in an episode of the CBS police procedural drama series CSI: Crime Scene Investigation. He went on to star as Jonah Madigan in the web television drama series My Alibi (2008), a series produced by Take180.
"A jukebox arcade. The American pinball machines." Gamification is key when bonding with CSR and sales agents during their breaks and free time. It only ensures a stronger bond between employees and staff. Zachary seems to love the idea of a fun work environment. In 2009, he appeared in the ABC Family teen drama series The Secret Life of the American Teenager as Max Enriquez, the stepbrother of Adrian Lee. He also appeared as Chad in the horror film Forget Me Not (2009) and as Justin Palma in the comedy film Night Club (2011).
"The vintage 1984 Mercedes Limo for VIPs." All guests are personally met at SJO for a quick trip to the beach or a straight shot to the call center to meet the executives and staff. Abel went on to make guest appearances in numerous other television series, including The Big Bang Theory (2009), 90210 (2010), Awkward (2011), The Secret Circle (2011), Agents of S.H.I.E.L.D. (2014), and Criminal Minds (2017).
"Costa Rica's Call Center. Best boss ever, Richard." That is a true statement from a CEO who knows his agent's name and before a single call is made, takes two hours to personally hold soft skills training classes so the new staff can understand and relate to their new company culture and ethics on the phone.
"Have a great day. Pura Vida." Zachary shows his ability to pick up our local expressions when he wishes his fans a "pure life".
The video concludes with a final goodbye when he says, "Have a good one."
The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this video. Pura Vida Zachary
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Thursday, December 3, 2020
William Harris makes a huge recovery for Costa Rica's Call Center fans
William Harris makes a huge recovery for Costa Rica's Call Center fans.
The video begins with a huge compliment for any business owner, "Hey, this was booked by Richard, the best boss." William is the Principal Product Manager at Cameo and is the man!
The Pandemic of 2020 has changed many lives. William took a moment to share his personal struggles, "Look Richard. I am so sorry it took me a little while to send this cameo. I was so sick last week for like six days straight. Fever, like terrible sore throat. I was very very scared that I had Covid. Fortunately, I don't think I do while I am getting my test results back. It has been a really hard couple of days and unfortunately, I was not doing cameos when I was sick. I am so sorry" No apology needed. We are very happy that you are getting better and touching base with your network of friends.
"I hope this not too late to celebrate the anniversary of the Tico staff." Our bilingual BPO agents appreciate the personal shout out. The offshore telemarketing industry is very competitive with the growth of virtual assistance.
"I heard that you all have celebrated your 12 year anniversary in business. Holy crap! Costa Rica's Call center Ticos. 12 years in business, congratulations. That is very exciting." As a proud alumni of University of California, Berkeley class of 2010, he can appreciate hard work and dedication in order to have success in s telemarketing business.
"So, I hear that you all have some really cool places to work down there in Costa Rica. You got an art deco building. Which is one of y favorite art styles. I am in a mid century house, but art deco is one of my all time absolute favorites. art deco building you have neon marquees. " Back in 2009 when William attended Université Paris-Sorbonne, he had many opportunities to enjoy the structures that captured history and the style of the era. Our 3 floor call centre on the corner of 23rd street and 11th avenue enriches Barrio Aranjuez.
"You got a jukebox arcade and american pinball machines." Our gamification work culture has created an amazing bonding medium to reduce attrition and increase employee satisfaction. CCC boasts the largest collection of free play American Flipper pinball in Central America BPO.
"You have a 1984 Mercedes Limo for your VIPS." Our staff will personally meet our guests at SJO for a memory of comfort and luxury. Our vintage Lang will give you a trip to the beach in just a few hours. William knows how important the treatment of clients can be when giving them a first class experience.
"Holy cow, this sounds like such an awesome place to work. Sounds amazing. Look, I have been to Costa Rica one time in my life. I was much much younger and I have lived that pura vida spirit ever since I left. Thank you Costa Rica for being just one of the most lovely and beautiful places I have ever been. I can't say more about how wonderful it is down there. Look, Tico staff, 12 of being in business. Incredible and congratulations." Costa Rica has a very educated labor force that has the highest marks in tourism. Those skills enable all nearshore telemarketers a very large advantage when making outbound calls.
"Sounds like you have the best boss ever, Richard. Giving you all these amazing perks." The owner of CCC makes sure that all new agents get at least 2 hours of soft skills training with the boss. Our telemarketing training has influenced more than 10,000 Ticos over the years. We appreciate the fact that you know what it takes to be a good leader and successful owner of an organization.
The video takes a very interesting turn regarding fantasy and adventure when William states, "American pinball machine and Mercedes. Holy Crap! If you are part of the staff, you all need to break in late at night, into that art deco building. Steal those keys. You need to go on a hot ride around whatever town you are in. Bump that music. Get some volume. Put it on like full blast. Drive up and down the road. Live that Pura Vida life. That is what I would do. Don't do that...Don't do it. You will get in trouble with Richard." All they have to do is ask to receive a fun ride in the Limo. If they hit their telemarketing metrics, they can have a smooth ride to celebrate.
In conclusion, William ends the shout out with some final positive thoughts, "Anyway, happy anniversary guys. The Ticos are crushing it. 12 years. Bye."
The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this Cameo. Pura Vida William.
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Monday, November 16, 2020
Sunday, November 1, 2020
Sean Bollman knows a really good BPO offshore with COSTA RICA'S CALL CEN...
"Hey and happy 12th anniversary in business to the Pura Vida staff of COSTA RICA'S CALL CENTER." The video begins with a huge introduction from Cameo's #1 intern.
"I am Sean. If you don't know me, I am the video intern. I do video production stuff at Cameo." Sean is the man. He is an expert in Video editor/Motion graphics animation. An asset to HQ. Naturally, he can spot the unique offshore BPO culture CCC has to offer.
"And I am pretty excited that you guys booked me. Because, I know that you have booked a lot of my co workers and people at Cameo and we all think it is really cool that you use Cameo. So, we are super excited about that." Costa Rica's Call Center staff love the videos and are buying some from your Latino stars. You even have a few Ticos on cameo too!
"I wanted to wish you guys a very happy 12 year anniversary." Sean is a proud alumni of the University of Connecticut class of 2020. He can relate to hard work and what it takes to compete with the outsourcing call centre competition.
"I think you guys must have a great place to work." As Cameo has mastered the positive work environment, CCC has the reputation as the coolest BPO in Central America with a gamification work culture.
"I hear you have your art deco building, neon marquees, jukebox arcade." Sean has a keen interest in media and storytelling. Knowing details and sizzle is what sells, he could appreciate the 3 level building on the corner of 11th avenue and 23rd street in Barrio Aranjuez. The Golden age theatre appeal inspires the telemarketers into an actor mindset when making their outbound calls for an appointment.
"11 whole pinball machines. You might to get a 12th one, to go with the 12th year anniversary." CCC has the largest collection of American Flipper machines that are on free play. A gamification call center culture was created to increase bonding and reduce attrition.
"Not to mention the 50's cafe." CCC offers the best double cheeseburger for staff and the public.
"And the vintage 300D Mercedes Limousine. I mean, that's just...You guys sound like you have a really good place." All guests are met at SJO for a trip in style and comfort. A luxury Antique Lang makes your visit to Central America even more memorable. Sean can relate to the fact that all clients should be treated like gold. The first image of CCC should be positive one with a first class trip and our staff meeting you at the airport to ensure everything is cool.
"Really happy for you guys. Sounds like you have been 12 years in business, must be doing something right. So, I encourage you guys to keep it up." Success is built on Karma and 1 million thank yous. The fact that you offer your fans to "Hit you up" for digital media tips is why you will be very successful and last at least a decade. Our telemarketing trainers enjoy sharing best practices and soft skills to ensure that our performance ranks the best among the other BPO centers.
"And I think that everyone at Cameo really hopes to hear from you all again soon." Be sure that CCC will have a great relationship with your organization and continue to be a large client You made a smart decision to invest your time there.
The video with a final positive thought, "So, happy 12th anniversary and take care everyone."
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The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this Cameo. Pura Vida Sean.
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Thursday, October 29, 2020
RANDALL CUNNINGHAM scores a huge running touchdown play with COSTA RICA'...
The video begins in star studded fashion, "Ah, hello. Ha ha."
"It's Randall Cunningham calling." CCC favorite NFL QB, Randall Wade Cunningham Sr played in the NFL for 16 seasons, primarily with the Philadelphia Eagles.
"Is this the Costa Rica's Call Center?" Not only was Randall the most exciting QB, our nearshore outsourcing services can always score a touchdown by closing the deal with clients.
"Are there any Randall Cunningham fans over there?" Too many to count. He has a huge fan base in the Central America BPO industry. Cunningham was inducted into the College Football Hall of Fame in 2016. Cunningham was also inducted into the Southern Nevada Sports Hall of Fame in 2000.
"Is Richard around?" Yes and been in CR for the past 20 years as a leading telemarketing trainer. An actual fan from Philadelphia that has seen you play live in Veterans Stadium at the northeast corner of Broad Street and Pattison. After playing college football at the University of Nevada, Las Vegas, Cunningham was selected in the second round of the 1985 NFL Draft by the Eagles, with whom he remained through the 1995 season. Following 11 seasons with the team, he announced his retirement from football, but returned after a year away from the game to join the Vikings. Upon retiring for a second and final time, Cunningham became an ordained Protestant minister and a coach at Silverado High School.
"Anyway, I wanted to give an Eagles hello to the staff there from the favorite QB RC." Cunningham was the Eagles' second-round pick in the 1985 NFL Draft. In his rookie season he played sparingly as a backup to veteran Ron Jaworski but made a big splash with his uncanny scrambling ability. As in sports, an offshore BPO team must be able to adapt on the phone to move the call forward into the endzone for an appointment. Same strategy, different vertical. Yet, both require a player to react not act in real time. A sack or a hang up will be the end result.
The video concludes with a reminder of greatness, "#12 Philadelphia Eagles." Cunningham was said to have reached "elite" status during the 1988 season, as he was elected by league players as the NFC starting quarterback for the AFC-NFC Pro Bowl (the first black quarterback to ever be elected a starter). That same year, he combined with fellow Eagle Pro Bowler Reggie White to lead the Eagles to the NFC Eastern Division Championship. Bilingual telemarketers can easily relate to a winner on the field.
"I heard that you celebrated your 12th year anniversary in business." In 1989, on October 2 Cunningham also set the regular season franchise record with 62 pass attempts (now shared with Nick Foles), also against the Chicago Bears. He had been an all-conference quarterback and punter while at UNLV, and unleashed a 91-yard punt against the Giants on December 3, the longest in Eagles history (and the fourth-longest ever). He had 20 punts during his career, with an average of 44.7 yards per punt. It takes a division 1 organization to last more than a decade in the competitive offshore BPO industry. KPI and Metrics matter as much as sports stats when comparing ability and the ability to be coached on the field on the telephone.
"Come on...That is what I am talking about!" In a 1990 Cunningham finished with 942 rushing yards, 3rd most ever for a quarterback, 10th best in the league. He averaged 8.0 yards per rush, the most ever by an Eagle of any position with 100 attempts on the season, and third most in NFL history. We appreciate the enthuiasm towards our milestone in the outsourcing industry. Your positive energy was well received.
"Congratulations. I wish many more on you. Much more success." Feeling as if the fans and organization did not fully appreciate his contributions to the team's success, as well as being unhappy with his role as a back-up, Cunningham retired from football after the 1995 season.He left Philadelphia with the third most rushing yards in Eagles history, with 4,482, On August 15, 2002, Cunningham signed a one-day contract with the Philadelphia Eagles to officially announce his retirement.CCC will continue to be a leader in the call centre industry and will set the bar in Latin America.
"I hear about the art deco building that you guys are kicking it in." In his final 10 NFL seasons, Cunningham played in only 80 games, but finished his 16-year career completing 2,429 of his 4,289 attempts for 29,979 yards and 207 touchdowns, with 134 interceptions. He was sacked 484 times, third-most all time behind (2nd) John Elway with 516 sacks, and (1st) Brett Favre with 525 sacks. Our beautiful structure located on the corner of 11th avenue and 23rd street in Barrio Aranjuez. The best must perform in the most impressive structures. As Randall graced the field in the most exciting stadiums, our telemarketers can feel proud working in a positive work culture and location.
Yep, the neon marquees." Cunningham also rushed for 4,928 yards on 775 carries and 35 touchdowns. He retired after the 2001 season as the NFL's all-time leader in rushing yards and carries for the quarterback position, (a record broken in 2011 by Michael Vick), and tied for fourth with Steve Grogan in rushing touchdowns by a quarterback . All great names should be displayed bright and proud. CCC has the sharpest neon lights that enhance our telemarketing experience.
"Ah ha, the Jukebox arcade. That is what I am talking about!" Cunningham also averaged 30.6 rushing yards per game during his career—second most all-time for quarterbacks, behind Michael Vick. WE encourage a fun work environment and have supplied the call centre with a jukebox for each floor and our onsite 1950s cafe.
"And the American pinball" Work life balance is essential and has contributed to a decrease in attrition and increase in production. A gamification call centre culture was created at CCC and has assisted in building a successful work force that is able to bond.CCC has the largest collection of Pinball in Central America with 11 machines.
"The 1984, that's when I cam e into the league, Mercedes Limo! We call it a Benzo." In July 2012, Cunningham was named the 23rd greatest quarterback of the NFL's post-merger era, according to Football Nation. Our clients are met at SJO for a luxury ride in comfort and style.
The video continues with a dose of international relations, "Anyway, I am supposed to say Pura Vida #12. I don't know what that means, but I hope you do. Ha Ha." The ticos love when people acknowledge the laid back "pure life " culture. It can also be noted on phone calls with clients where the telemarketers make the conversation a first call resolution and positive experience.
"G-d bless you all." In March 2013, Cunningham authored Lay It Down: How Letting Go Brings Out Your Best . The book shows readers how to work out the “lay it down” principle in all phases of life.
in Conclusion, Randall ends the personal Cameo with one final thought, "Shout out from Randall Cunningham. Philadelphia Eagles. have a good one. Much success."
The entire staff at COSTA RICA'S CALL CENTER appreciates the time and effort in making this Cameo. Pura Vida Pasto Randall.
COSTA RICA'S CALL CENTER FAN PAGE:
https://www.facebook.com/groups/23284906585
www.COSTARICASCALLCENTER.COM
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