Tuesday, December 7, 2010

Costa Rica's Call Center 87KVA Wacker backup diesel generator



Our 87KVA Wacker backup diesel generator is capable of supplying full power to our entire infrastructure for eight hours or as long as the outside power fails.

"NEARSHORE Call center management Costa Rica organizes ongoing training by sitting with the hired bilingual call center agents periodically in order to listen to calls and discuss the strong points of the conversation while lending advice for areas of improvement. LATIN AMERICA Bilingual call center agents must understand and discover what transpires in conversations to convert a client into a sale or make a customer satisfied, not just what managers think should be said in order to keep a job at a NEARSHORE call center. An easy way to manage a NEARSHORE LATIN AMERICA call center is to monitor service levels and abandon rates of the agents. Outsourcing Companies NEARSHORE will clearly define to the call center what service level is appropriate for their business and ensure that it can be met in order to be successful. Correct NEARSHORE call center staffing levels are vital as well to ensure proper support to the BPO campaign.

COSTA RICA'S CALL CENTER TEAM LEADER


The NEARSHORE LATIN American call center customer service work station rows were set up specifically for close monitoring by the BPO campaign supervisors and telemarketing project managers.

All LATIN America call center monitor screens are completely visible from every angle to ensure that every NEARSHORE LATIN America Call Center agent on a phone call is working up to speed. An NEARSHORE bilingual CALL CENTER telemarketer that rushes through a script for fear of rejection can never match up equally to one of our LATIN AMERICA call center's well trained BPO sales executives and customer service agents. We will represent you and your company in the best light when selling your product or service.

As you would expect, a pertinent information checklist will be verified and double-checked for quality during each phone call to increase your odds of reaching the proper person by phone and those that want to do business with you. Our NEARSHORE BPO agents are trained to carefully repeat the information provided by the client so that both parties will avoid costly mistakes. At Costa Rica's Call Center, we like to ensure that the client was sincerely listening to our proposal and that their cognitive reasoning ability has been tested and verified. Every contact we make on the phone is not considered a telemarketing lead, only those that show a real interest in the product or service you are offering will be delivered.

A carefully crafted NEARSHORE TELEMARKETING cold call or customer service script, coupled with motivational training, will mentally prepare your BPO teams personality to make the maximum number of completed sales each day. One extra COLD CALL lead can make all of the difference to your companys bottom line and growth. Only the most dedicated, quick witted and endurance driven NEARSHORE BPO call center agents will be chosen for this most important outsourcing position. Costa Rica's Call Center will only entertain hiring those with the skill to successfully handle rejection gracefully while at the same time thinking outside of the box to make a sale or retaining a customer.

http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN
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