The Culture Leadership Podcast. Michael Kerr's Interview with the Inspiring CEO Richard Blank.

Michael Kerr has been inspiring workplaces around the world for more than 20 years. Michael Kerr is a very funny Hall of Fame business speaker, trainer, and author who travels the world researching, writing and speaking about inspiring workplace cultures. His Inspiring Workplaces blog has been recognized as one of the top-30 workplace culture blogs in the world. Culture Leadership Interview with the Inspiring CEO Richard Blank. I had a rich, inspiring conversation with Richard Bank, the CEO of Costa Rica Call Centers. Our wide-ranging conversation delved into several aspects of authentic leadership, communication skills, and inspiring workplace culture. Great insights, great gems for any culture leader that wants to be more intentional about their culture and lead with humility, heart and humor. Michael Kerr is also the author of 8 books, including "The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace," "The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank," and "Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard, and Train New Employees to Live Your Culture Out Loud." This channel is for anyone tired of working in a soul-sucking, fun-sucking workplace. It's a home for ideas on how to build a more collabroative workplace culture and how to lead more inspiring workplace cultures that drive outrageous results! As a survivor of soul-sucking, fun-sucking workplaces, I made it my mission to inspire leaders, teams, and organizations to change how they work. I’ve traveled the world for more than 20 years, researching, writing, and speaking about workplaces that rock. I want to help you get the results you and your team deserve! Meet One of North America’s Most Influential and Entertaining Workplace Culture Thought Leaders Life is too short to work in a soul-sucking workplace. That’s why Michael’s on a mission to turbo charge inspiring, happy, and humane workplace cultures that drive OUTRAGEOUS results. Canadian Speaking Hall of Fame inductee Michael Kerr is an international business speaker, very funny motivational speaker, and workshop trainer. He’s also the author of 8 books including: The Jerk-Free Workplace: How You Can Take The Lead to Create a Happier, More Inspiring Workplace; The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank; and Hire, Inspire, and Fuel Their Fire: How to Recruit, Onboard, and Train New Employees to Live Your Culture Out Loud. For more than 20 years, Michael has travelled the world researching, writing, and speaking about inspiring workplace cultures, inspiring leaders, and businesses that leverage their humor resources to drive outrageous results for their employees and their customers. He is known as one of North America’s leading speakers on creating high-performing, service-first cultures. His high energy, hilarious, inspiring, and thought-provoking programs are often rated as having the greatest impact and relevance of any presentation at a conference, which is why Michael has been listed as one of Canada’s most requested business speakers. Michael has delivered his captivating keynote presentations and training workshops to more than 3,000 audiences, from Austria to Australia, from Boston to Bermuda, from Cleveland to Calgary. His presentations offer relevant, practical ideas delivered with his memorable brand of clean humor. “Inspiring,” “hilarious,” “energizing,” “fabulous ideas,” and “incredibly relevant and timely content,” are phrases clients repeatedly use to describe the impact of his presentations. His ideas on building better workplace cultures have been featured in hundreds of publications worldwide, while his Inspiring Workplaces blog has been recognized as one of the top-30 workplace blogs in the world. Michael lives in the spectacularly inspiring Canadian Rockies. Looking to create an inspiring, rocking, humane, fun, service-first workplace culture? Let’s talk! Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #inspiringworkplaces #michaelkerr https://youtu.be/8lxTs__6K-E?si=08tsS4-wgY0Oz6zd https://www.youtube.com/watch?v=8lxTs__6K-E