Favorite Pinball Games and Arcade Adventures.We thrive podcast

weTHRIVE Podcast. A Philadelphia entrepreneur living in Costa Rica has what it takes. Episode 45. Every day, entrepreneurs around the world wonder if they have what it takes. What it takes to put food on the table, keep clothes on their back, keep a roof over their head, build a successful business, and even if they have what it takes to create and be a part of something bigger than themselves. During each episode, Casey Clark, founder of C Clark Consulting, interviews other entrepreneurs to learn more about what it means to them to thrive, how they’re using their business in creating an impactful legacy, and what has tried to get in their way. These stories will resonate with your soul as they inspire you to manifest your vision! Casey Clark interviews Richard Blank, CEO of Costa Rica's Call Center in episode 45 of the weTHRIVE podcast. We Thrive Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics discussed with Richard: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. Thriving Through Positive Reinforcement It's really not about me, my friend. It's really about the others. It's the positive reinforcement that I get. So I could think that I'm the greatest and I'm the one man party and show and I'm the king of the castle. But if nobody shows up for my birthday party at Chuck E. Cheese, I have no friends. And so for me, being in business for 14 years, it's not about how smart I am. how clever I am. It's about the foundation of the people that come back here every day to work with me. And so thriving for me is when people say, good morning, jefe, or they become supervisors, or they've been with me for a year, five, 10 years, or I get a written letter from a client telling me how amazing my organization is. And so I feed off of the responses of others. Show less https://youtu.be/VRbCVWZKILw https://youtu.be/nJyrY8dD91A Favorite Pinball Games and Arcade Adventures Ooh, the one that I own or the one that I have played? The one that I own is a 1996 NBA Fast Break from Williams. It's a wonderful machine. I enjoy that the most. But when I was in Arizona, they have this amazing arcade that's in Mesa that's got like over 50 pinball machines. And I was able to play some stuff from the old 70s and the 80s and 90s.