Sunday, January 12, 2025
Unwinding and Finding Balance.
Catch Da Craze Podcast. Episode #450. Entrepreneur talks about relocating, drive and determination in Costa Rica.
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Entrepreneur Richard Blank on risk taking! Talk! @catchdacraze
I had a fascinating interview with business man / CEO and Entrepreneur Richard Blank about purpose, relocating, drive and determination and empathy.
True Friendship and Self-Preservation
I can't help some of these people you're talking about. They need to work on themselves. But you and I will be the first ones there to encourage them. But I can't have somebody bringing me down. I'm not going to jump in the water with someone that's drowning. We both die. I'll assist you from a distance. But I just can't let you ruin this happy vibe that we got and what we're doing. And if there's any way to readjust you and be forthright with you and call the balls and the strikes, let you know what's happening, then you're a real friend. You're a true friend. The best friends are the ones that got through the tough times with you. And we're still your friend after that.
The Role of Partnership in Business Success
I knew that I was over my head after the second month because I had about a half a dozen agents. I was doing the accounting, HR, the training, and I realized that I was just becoming uncomfortable. And so my wife, who was the top jewelry saleswoman for Cafe Brit at the International Airport, she was there for four years. She was crushing it. She said, all right, kiddo, I think I'm going to join you first to keep you out of trouble. And because I have a home court advantage, and if I didn't have that partner, in fact, I might be the owner, but she's the boss, I would have never been where I am today.
Unwinding and Finding Balance
So what do you do to unwind? Where's your go-to place, your safe space where you just go to recharge? Love that question. I like me time. I can't do Eastern meditation as much as I wish I could, but there are certain activities that I do on a daily and weekly basis that keep me centered and balanced. I wake up every day at 5.30 and I hit my home gym for a couple hours. That's guaranteed. On Sundays, I like to wash my convertible. And also, I like my pinball marathons. I mean, I bought the games and restored them. I'm definitely going to play them. And so these are the sort of trade-offs, the little things that I do. And there's other things as well. But I definitely will be doing these three things on a weekly basis, not on a daily basis. And That keeps me grounded when I put my phone away. And after about 20 minutes of decompressed stimulation, I'm allowed to let my mind water. I get some image streaming. And that's sometimes when I come across my best ideas.
https://www.youtube.com/watch?v=qMNiXz9zj50
https://www.youtube.com/shorts/w8W0UvqAouw
https://youtu.be/fMOVAtmC7yA
https://youtu.be/w4TM_e7OTPE
Catch da Craze Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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