The Vintage Limo Experience. #300dmercedes #limo #remingtonsteele #1984lang

Growing Revenue and Profit Podcast by Damian Andrews. Telesales secrets with expert Richard Blank. Damian Andrews Growing Revenue and Profit deals with all things that put more money in your business pocket. Damian interviews business experts from CEOs, business leaders, experts, managers and turn around specialists. Each episode you learn knowledge and actions used by the best and most successful businesses and leaders to ensure ongoing profit security. There are simple and easy steps to business success. Damian Andrews shares the key principles that long term successful business use to achieve ongoing profit security. Location: Melbourne, Australia Wednesday May 31, 2023 Richard Blank - CEO Costa Rica’s Call Centre Engaging Sales Techniques And so what I like to do is I like to jump clouds, or we call them romantic deaths. Or in the first 30 seconds, at least I'm going to be able to Do a company name spike. I'm going to say growing revenue and profits. How are you doing today? I'm going to say better than you do, Damien. So at least snap you out of that trance. And you're going to ask what my name is. You had mentioned that buffer boomerang technique before. Yeah. Yep. Really, it's adjustments of tones. People are black and blue from being hit on or trying to be bypassed and circumvented. So what I like to do is to capture that negative tone. I'm going to say, Damon. That's an excellent question. My name is Richard Blank. So I'm going to name drop you and buffer it. I'm going to let you know it's a great question. Glad you brought it up. I'm going to repeat your question to show active listening because these are little first down anchoring techniques and then send it back positive. Finding Your Balance First Really what they need to do is look in the mirror and be happy with themselves. So they can make their bed in the morning. They can hit the gym. They can eat well. So physiologically they feel well. So they can be the trunk of their own tree. And then you can worry about your branches and roots and other people. But you got to find your balance first before you concentrate on other people. Following a Different Path It's impossible for me to share notes with my parents that went to Columbia Business School and did all this finance when I was a Spanish major at Arizona. Yeah. My great grandparents came from Europe. Okay, great. So I can compare myself to a couple generations back that were nomads. That was my argument to my parents at 18 years old and why I wanted to study languages compared to going to Ivy League. Because look what our great grandparents did. They were entrepreneurs. They left Eastern Europe, came to New York, were in the fashion industry, made their money. Persistence and Perception But from that component, you mentioned before about walking across the dance floor. Right. Getting up there and you've listened to a number of my podcasts. So apologies if you're getting the same story that you've heard before. But for the audience, the new audiences that haven't heard it, others have. But I had a friend in the army. I wasn't really a friend, but it was someone I was in the army with. He was a good looking guy, but he was a bit dumb. um in my opinion and but he was always dating these amazing women they were beautiful they were doctors and lawyers and and just really genuinely good people that would help out and we're looking myself and my friends are going how you know you're not that bright and you know yeah you're good looking but we were always thinking you know he must be well hung or something like that was you know i was 19 years you know those are the thoughts that go in your head And one day I asked him, and I said, Shane, and I did say this. I said, Shane, you're not that bright. How is it that you're dating all these amazing women? And he turned into this wise old soul, put his arm around my shoulder, and he said, Damien, what you don't see is I ask a lot. Most of them say no. You just see the ones that say yes. Sincerity in Relationship Building You were talking about relationship building earlier. I guess my main man, you need to be sincere. It's like telling the truth. You try to put up a front, you're going to get caught. I'm sure we're wearing suits tonight and we look very nice. It's because we respect what we're doing here. But all in all, it doesn't mean anything. Really, the most important thing is your essence and the fact that you can show interest in other people and work sometimes at their pace. The Parallels of Sales Preparation and Boxing And so people see things that are flawless, but behind the scenes, the grind, they don't see the setup behind it. They just want the prize. They just don't want to train six months before going into the ring. And so to me, I enjoy the gym. I enjoy Rocky III. I enjoy training before fighting Mr. T. I like anticipation. I like the buildup. I like the balance. I like the mindset. I like repeating in my mind the success and possibly even being a devil's advocate, not that I'm looking to lose, but I always believe that character is judged during chaos. The Power of Listening and Open-Mindedness But listen, the king that never listens to anybody, they don't last long. Some kings listen to some people. Maybe they forget gas for their car. Still doesn't work. Listen to everybody. Yeah. And then through deductive reasoning or whatever it is, choose the best because the people that work with me have given me some of the greatest ideas that, as you say, we might oversee because of distractions or just routine or in our offices all day, we don't hear the chatter. And so keep that open mind, put your ego aside and mind you that there are people there that are looking for your best interest. It just doesn't always have to be financial or something where it's office politics. The Vintage Limo Experience you were mentioning the limo not the kind of limo that your audience is thinking it's a restored 1984 300d lang that's why i want to be in it it's like awesome yeah put in a put in a bar I painted it black. I got the white walls and I found old school, like, hubcaps on it. It's cool. It's real cool. My influence from that was Remington Steel. https://youtu.be/nYS1nbv7aFM https://youtu.be/gshrP2PyzB0 https://youtu.be/NW5WNWeqmFM https://youtu.be/LIWr0SKp7Hg https://youtu.be/b7tBY-dTi_M https://youtu.be/2c6n7a1EtIE https://youtu.be/vhC7gqvAK2c https://youtu.be/wEMjjgy3SxY https://uk.imgbb.com/ https://youtu.be/PYzUu-yRZ60 Growing Revenue and Profit, Damian Andrews, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Damian Andrews Podcast & Radio “Sharing the simple and easy steps to increasing your business revenue and profit” Damian Andrews Growing Revenue and Profit deals with all things that put more money in your business pocket. Damian interviews business experts from CEOs, business leaders, experts, managers and turn around specialists. Each episode you learn knowledge and actions used by the best and most successful What if life was really simply? Simplicity is hidden in the complexities we create. People often supersize the elephant and shrink the needle. But, if you create the problems, you can uncreate them. Come slide elephants through eyes of needles with me. As Confucius said, “Life is very simple, but we insist on making it complicated.” Damian is the author of: Get the Cheese: Let the Other Mouse Go First Get Sh*t Done: Stop Asking Why StartUp Success: Unlock the Big 3 T's Sliding Elephants through Eyes of Needles The genesis of extraordinary business results. Making what seems impossible, possible is found at DamianAndrews.com. Outstanding success comes via an optimally balanced ‘Business Wheel’ where Revenue, Operations, Culture and Profit harmoniously spin. Our team demystifies complexities and transforms challenges into opportunity. From solving revenue riddles, profit puzzles, operational oddities, or cultural conundrums, we are your partner in achieving remarkable growth. Achieving excellence requires unwavering dedication, continuous refinement, and a persistent pursuit of greatness. With this ethos, we forge a path toward distinction.Merging innovation with proven strategies, DamianAndrews.com offers a range of premium services, meticulously tailored to your unique needs. We equip you with the tools to thrive and succeed. Benefits of Engaging Us Damian Andrews – Growing Revenue and Profit’ provides businesses with Improved Revenue Generation, Profit Optimization, Operational Excellence and Compelling Cultures. Key advantages include: INCREASED REVENUE AND PROFIT Experience greater financial stability, higher profitability, and enhanced business growth. Our Services Revenue Generation We prevent you missing growth opportunities which result in struggles to compete. Businesses that prioritize revenue growth significantly outperform their competitors. We leverage proven strategies to attract new customers, expand market share, and achieve sustainable revenue growth. Profit Optimisation We stop shrinking profit margins that put your businesses at a disadvantage. Businesses that optimise profit margins consistently outperform industry peers. We provide you with the tools and strategies necessary to maximise profitability and achieve long-term success. Operational Excellence We end inefficiencies, increased costs, and decreased customer satisfaction. Businesses that improve operational efficiency experience higher productivity levels and increased customer satisfaction. We give you streamlined processes, reduced costs, and exceptional customer experiences. Compelling Culture We put a stop to disengaged employees, high turnover rates, and a lack of innovation. Businesses with engaged employees outperform their competitors in all metrics. We create a culture that fosters engagement, innovation, and high-performance. "The culture of your organisation makes or breaks its future. Neglecting to prioritize a positive culture puts your business at risk of failure." - Fast Company Our approach Merging innovation with proven strategies, DamianAndrews.com offers a range of premium services, meticulously tailored to your unique needs. We equip you with the tools to thrive and succeed. TrainTheTrainer InteractiveWorkshops ExecutiveCoaching leverage our experience Partner with DamianAndrews.com – Growing Revenue and Profit and make the seemingly impossible, possible. Sliding elephants through eyes of needles is the pinnacle of excellence and achievement. Together with our experience, your business is empowered to break through barriers and achieve remarkable growth. Discover a new paradigm of Growing Revenue and Profit. Our unwavering commitment as your preferred partner ensures you’ll navigate complex landscapes and maximise your revenue and profit potential. AUTHOR Get the Cheese: Let the Other Mouse Go First Get Shit Done: Stop Asking, 'Why?' StartUp Success: Unlock the Big 3 T's National and international companies, their leaders, managers and staff pay big $$ to use my technologies for easier, more successful and fulfilled lives and profitability. I’ve taken the revenue of a small family company from $8m to $25m in 18 months, during COVID lockdowns. In two weeks I took all company employees (including old men who didn’t like change) happily from hand written time cards to apps on their phones, dramatically improving efficiency and reducing cost. Men driving down the street have come to a screeching halt and got out of their Pick-Up to say ‘thank-you’ to me for saving their business. With a little guidance I’ve revived marriages returning them to nights of explosive passion. Life is not hard. However, while there are simple principles that make life easy, knowing them is not enough. You need to implement. Big companies have large budgets to pay for implementation. As others trudge uphill in a blizzard, frozen wet feet sinking deep into soggy mush. You can glide down perfectly groomed, lightly powdered ski slopes basking under a beautiful azure sky with an endless smile on your face. I’m a CEO, International Speaker, philanthropist and father and I demystify the simple and easy life and business steps to growing your revenue and profit. I speak to audiences around the globe bringing fresh life to often overlooked fundamental principles essential for rapid success. Unleash Your Potential Let me help you Slide Elephants through Eyes of Needles My background includes: Australian Army - Special Air Service Regiment (SAS) Corporate Recovery Specialist Construction Commercial and Contracts Expert Operational Efficiency Professional Founding CEO - Family Peace Foundation Founder - SHAIR.care (Strong Healthy and Inspiring Relationships) Founder & CEO - DamianAndrews.com Author and Educator Business sectors include manufacturing, property holdings, IT, retail, professional services, large retail fitouts, apartments, commercial, civil, infrastructure, road, rail and renewable energy. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #GrowingRevenueandProfit #DamianAndrews #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending