Richard Blank on Cross-Cultural Communication and Building International...

Join Katherine Martín-Fisher as she chats with Richard Blank about his journey from Philadelphia to Costa Rica and the role of cultural language in business. Richard highlights common customer communication pitfalls, offers persuasion insights, and reflects on mentors and techniques that shaped his career. Explore international business expansion challenges, the value of a strong local team, and building ideal relationships. Richard shares advice for his younger self, lessons from mistakes, and his cultural favorites and inspirations. The episode wraps up with thoughts on authentic conversations and how to connect with Richard. (0:00) Introduction by Katherine Martín-Fisher and Guest Richard Blank (1:23) Richard's Journey from Philadelphia to Costa Rica and Embracing Cultural Language (6:29) Biggest Mistakes in Customer Communication and Keys to Persuasion (15:19) Richard's Mentors and Communication Techniques (18:53) Challenges and Rewards of International Business Expansion (21:29) Building a Strong Local Team and Ideal Business Relationships (24:18) Reflecting on Advice to Younger Self and Learning from Mistakes (29:07) Richard's Cultural Favorites and Personal Achievements (34:26) Inspirational Literature and Personal Interests (39:24) Authentic Conversations and Contacting Richard Blank