Costa Rica’s Call Center lobby

Our Human Resources Office faces our reception and guest waiting areas for maximum effectiveness when interviewing, recruiting and managing large amounts of new agents entering the center.

Call Center Foyer


As you pass by our security officers at the main entrance, you will be personally greeted by our Administration staff and your personal needs addressed immediately.

All agents, clients and guests must remain in the foyer until their admission has been cleared by security, approved by management and their access levels have been established.

Costa Rica’s Call Center

The call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.

Costa Rica’s Call Center

Our two story 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws.

We specifically chose our strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire infrastructure for eight hours or as long as the outside power fails.

Costa Rica’s Call Center Executive Office

When faced with the unexpected challenges of working abroad, we find pleasure in making your time away from headquarters much more comfortable, productive and stress free.

VIP CALL CENTER Executive Suite

For all of our clients that require special business accommodations, we include the use of our Deluxe Private Office.

You will have access to multiple international phone lines, programmed lap tops and a dedicated IT staff member at your disposal to readily assist in any system or equipment configuration.

Enjoy the relaxing atmosphere of a classic grandfather clock, tropical plants, big screen television, leather couch, authentic Central American Mayan statues and a working fireplace. Your environment includes a private lavatory with shower for your convenience.

Costa Rica’s Call Center concierges.

Most importantly, take the time to clearly understand Costa Rican laws, travel or relocation plans in Costa Rica.

Concierge Services.

Our administrative call center staff and technical resources are at your disposal with no charge for our clients.

For immediate assistance, you may scan, fax or print any important document. Email and local calls are always available.

Feel comfortable utilizing our free international phone system to check in with corporate or to close a deal.

Share with us your specific agent profile when you meet with our Human Resources Department for your fast growing campaign.

Costa Rica’s Call Center Recreation Room

The ages of our CALL CENTER agents range from 18 to 60 years old. We provide all types of entertainment to recharge their batteries for a second half push on the phones.

Work hard and play hard


Our call center encourages challenging activities for the agents during their break time. Stress is an unavoidable part of a call center experience and can be counter-balanced.

Friendly competition is a great way to strengthen personal bonds, encourage new friendships and mold groups to work well together. Since childhood, strategic games were always the best way to assemble new groups of individuals for team building.

Costa Rica’s Call Center Recreation Room

Friendly competition is a great way to strengthen personal bonds, encourage new friendships and mold groups to work well together. Since childhood, strategic games were always the best way to assemble new groups of individuals for team building.

Work hard and play hard


Our call center encourages challenging activities for the agents during their break time. Stress is an unavoidable part of a call center experience and can be counter-balanced.



The ages of our agents range from 18 to 60 years old. We provide all types of entertainment to recharge their batteries for a second half push on the phones.

Costa Rica’s Call Center waiting room

To enhance your outsourcing experience, we encourage taking the time to skim through several of our motivational, business, and inspirational pieces which will help to stimulate and hopefully inspire your feeling about our telemarketing services.

Guest waiting room.

Sit back and relax while you await your job interview, prepare to take a private tour of the newly renovated call center or meet with a very special employee working on the marketing floor.

We provide a relaxing atmosphere which includes a garden to help calm an agent’s mind before a productive day on the phones or prepare to have them actively participate in an intense training session class.