CENTRAL AMERICA CALL CENTER LOBBY

Costa Rica's Call Center Foyer


As you pass by our LATIN America Call Center security officers at the main entrance, you will be personally greeted by our BPO Administration staff and your personal needs addressed immediately.

All Central America Call Center agents, clients and guests must remain in the foyer until their admission has been cleared by security, approved by management and their access levels have been established.

Our Call Center Human Resources Office faces our reception and guest waiting areas for maximum effectiveness when interviewing, recruiting and managing large amounts of new bilingual customer service agents entering the call center.

This distinguished Costa Rica building is over 106 years old and is a registered and protected national historic location in Central America.


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OUTSOURCING CENTRAL AMERICA

Costa Rica’s Call Center

Our two story Central America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws.

We specifically chose our Latin America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire Central America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire call center infrastructure for eight hours or as long as the outside power fails.

The latin America call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.




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CENTRAL AMERICA CALL CENTER BUILDING

Costa Rica’s Call Center

Our two story Central America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws.

We specifically chose our Latin America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire Central America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire call center infrastructure for eight hours or as long as the outside power fails.

The latin America call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.




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CENTRAL AMERICA CALL CENTER EXECUTIVE OFFICE

Costa Rica's Call Center VIP Executive Suite

For all of our BPO clients that require special business accommodations while visiting Central America, we include the use of our Deluxe Private Office at our call center.

You will have access to multiple international phone lines, programmed lap tops and a dedicated bilingual Latin America IT staff members at your disposal to readily assist in any system or call center equipment configuration.

Enjoy the relaxing atmosphere of a classic grandfather clock, tropical plants, big screen television, leather couch, authentic Central American Mayan statues and a working fireplace. Your call Latin America Call Center environment includes a private lavatory with shower for your convenience.

When faced with the unexpected challenges of working abroad in the Central America Call Center Industry, we find pleasure in making your time away from headquarters much more comfortable, productive and stress free.




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OUTSOURCING LATIN AMERICA

Costa Rica's Call Center (CCC) is a state of the art Central America telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.

Our bilingual Latin America call center’s primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every Central America call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our Latin America call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.



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CENTRAL AMERICA CALL CENTER HUMAN RESOURCES AND CONCIERGES.

Costa Rica's Call Center Concierge Services.

Our Central America Call Center administrative staff and BPO technical resources are at your disposal with no charge for our clients.

For immediate assistance, you may scan, fax or print any important document. Email and local calls are always available.

Feel comfortable utilizing our free international phone system to check in with corporate or to close a deal.

Share with us your specific Latin America bilingual call center agent profile when you meet with our Call Center Human Resources Department for your fast growing campaign.

Most importantly, take the time to clearly understand Costa Rican laws, Central America travel or Latin America relocation plans in Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb a volcano or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.




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CENTRAL AMERICA CALL CENTER WAITING ROOM

Guest waiting room at Costa Rica's Call Center.

Sit back and relax while you await your call center job interview, prepare to take a private tour of the newly renovated Central America Call Center or meet with a very special BPO employee working on the marketing floor.

We provide a relaxing atmosphere which includes a garden to help calm a telemarketing agent’s mind before a productive day on the phones or prepare to have them actively participate in an intense training session class.

To enhance your BPO outsourcing experience, we encourage taking the time to skim through several of our motivational, business, and inspirational pieces which will help to stimulate and hopefully inspire your feeling about our Latin America Call Center.




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