FRENCY from the movie GREASE sings do wop for COSTA RICA'S CALL CENTER f...

The amazing personal shout out begins with style, "Richard, the best boss asked me, Frenchy, to give a call out to COSTA RICA'S CALL CENTER Grease T-Brids." Edith Conn Bernstein professionally known as Didi Conn, is an American actress, best known for her work as Frenchy in Grease,



"Congratulations on your 12th year anniversary." CCC appreciates the acknowledgement from a special star. When a movie or an offshore telemarketing service shows endurance, it proves that the foundation was strong to compete in Hollywood and the BPO industry. Grease continues to shine with old and new fans alike.



"He says he has the coolest staff around." Hearing that from an original Pink Lady is a huge compliment since the were the most popular girls at Rydell High. Hearing Frecny call us "cool" only ensures that CCC has the best call center agents that have produced the most effective office culture. Edith Bernstein was born in Brooklyn, New York City and knows how to handle herself in NYC and Hollywood.On November 13, 2008, she was named national celebrity spokesperson for Autism Speaks.



"And I can't get over...what an accomplishment. 12 years. Wow!" Conn made her debut as an actress in the 1960s and is still working and very popular today. Anyone that can celebrate a work milestone deserves recognition and respect when competing for a role on the big screen or a perfectly executed cold call close over the phone. Both show talent, skill and the ability to act professionally. Conn provided the voice for Raggedy Ann in the animated feature Raggedy Ann & Andy: A Musical Adventure (1977). Her voice is one of her trademarks. She appeared as a celebrity guest on game shows like Match Game, The $20,000, $25,000, $50,000, and $100,000 Pyramids, Chain Reaction, and Go



"I hear you have a classic art deco building. Neon marquees." Grease showed the world how society looked in the 1950s. CCC wanted to make Barrio Aranjuez shine with a classic building that makes a statement and has given the artist culture in Central America a solid example of class and taste. In January 2016, Conn had a cameo as Vi in the Grease: Live television special on Fox, thus being the only actress to appear in all three screen adaptations of the franchise.



"Jukeboxes, arcades, 11 pinball machines?" In 2018, it was announced that Conn would be a contestant on the eleventh series on Dancing on Ice. At 67, she was the oldest person ever to have competed in the show.



"And a 50's cafe" . It my not be the Frosty Palace when Danny and Sandy share a shake, but we do offer the best double cheeseburgers in San Jose.



"Vintage Mercedes Limousine. Wow. This sounds fantastic." We enjoy picking up our guests in style from SJO  for a comfortable trip the the closest beach. On September 27, 2008, Conn performed with David Shire and Lynne Wintersteller at a benefit performance for Barack Obama in Nyack, New York. I am sure she arrived at that event in style as well and can understand the importance of luxury transportation.



"Well I say A-wop-bop-a-loo-bop-a-wop-bam-boom!" Not only do we get a sweet shout out, but Frenchy breaks into a classic 1950s song to top it off.



The video continues with one huge compliment for the leader of CCC, "To his cool staff from your Richard. The best boss." Your acknowledgement is much appreciated.



In conclusion, DIDI finishes her message with one special gift when she says, "All my love."





The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida DIDI.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/lbfjuCIKZAc

ENTRADA DE DATOS COSTA RICA'S CALL CENTER

Entrada de datos de centro de llamadas bilingüe



El Centro de llamadas de Costa Rica es capaz de proporcionar un gran número de empleados de entrada de datos bilingües precalificados para su creciente campaña subcontratada. Para las empresas más pequeñas, podemos organizar, si es necesario, una solución temporal para poner en uso durante un período de rápido crecimiento. Para proyectos BPO nearshore más grandes que requieren que se transfieran cantidades continuas de datos, podemos dotar de personal a nuestro centro de llamadas de Centroamérica de manera permanente, dependiendo del tamaño y la escala de sus necesidades de outsourcing.



La entrada de datos bilingües en alta mar para centros de llamadas requiere un enfoque concentrado rígido, así como una estructura de BPO confiable para que sea verdaderamente efectiva y sensible al tiempo. La ortografía, la puntuación y las habilidades gramaticales son vitales para la precisión, al igual que la confianza en el manejo del equipo de oficina estándar y los procedimientos de cada aplicación. Muchas tareas aún implican una revisión exhaustiva de los resultados iniciales para confirmar la exactitud de los datos ingresados ​​y para ingresar manualmente cualquier información faltante o inexacta. La información sensible o vital se examina varias veces durante el proceso del centro de llamadas antes de ser finalmente aceptada y transmitida.



Al aprovechar la nueva tecnología de informes de outsourcing y las numerosas aplicaciones de Internet durante las últimas décadas, los documentos escritos a mano se están volviendo menos comunes en el mundo de los negocios y han disminuido en los tiempos modernos. El centro de llamadas de Costa Rica hace que sea más fácil para las empresas que buscan usar un centro nearshore enfocar su atención en las tareas con mayor prioridad y no invertir el tiempo, los recursos y el capital en posiciones mejor pagadas en la empresa para ingresar sus propios datos.



Nuestros agentes de centros de llamadas bilingües altamente capacitados pueden realizar estas tareas a tiempo completo por una fracción del precio en los Estados Unidos. Nuestro departamento latinoamericano de entrada de datos de outsourcing puede ingresar números de referencia, información de contacto de terceros, pedidos de ventas, informes de inventario y suministros, gastos y cualquier otra cosa que su empresa requiera, documentada y organizada en inglés o español, o ambos.



Nuestro Departamento de Recursos Humanos en el extranjero contrata a agentes de centros de llamadas bilingües con experiencia comprobada en el ingreso de datos, sin excepción. Todos los candidatos a centros de llamadas deben poseer habilidades avanzadas en el uso del teclado y en el uso de procesamiento de textos, hojas de cálculo y administración de bases de datos para unirse a nuestra organización de BPO y trabajar en cualquier campaña de outsourcing de nreashore.





The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/Uibajh5A5NY

DESARROLLO DE SOFTWARE COSTA RICA'S CALL CENTER

Centro de llamadas offshore de programación de computadoras



Nuestro departamento de TI cercano al centro de llamadas de Costa Rica cuenta con un equipo integrado de técnicos bilingües de BPO, diseñadores creativos, escritores, programadores y profesionales de marketing que saben todo sobre tecnologías y negocios de Internet para obtener resultados en línea. Recibirá acceso inmediato a los expertos en hardware y software del centro de llamadas de América Central y a los rápidos tiempos de resolución. Proporcionamos mantenimiento de la red en alta mar las 24 horas y soporte de software operativo para los activos de TI subcontratados de su empresa con un tiempo de respuesta objetivo de 30 minutos.



La externalización de nuestros servicios de consultoría de red es solo una parte de nuestra cartera de servicios de red. No solo definimos estrategia y diseño de alto nivel, sino que también ofrecemos diseño lógico y físico, servicios de implementación y administración continua de la red. Nuestros profesionales latinoamericanos tienen una amplia experiencia en tecnología de redes y configuraciones CISCO. Con nuestros paquetes completos de nearshore, puede obtener alojamiento que incluye el registro de nombres de dominio, direcciones de correo electrónico, estadísticas web, bases de datos en línea, chats, foros y scripts en línea. Nuestro centro de llamadas le ayudará a examinar su e-business y la infraestructura de red.



La diversidad bilingüe caracteriza los entornos de TI de hoy. Las implementaciones de servidor, almacenamiento y sistema de red van desde servidores de archivos básicos hasta centros de datos de misión crítica. Sus necesidades de soporte técnico varían con su entorno. Confíe en el Centro de llamadas de Costa Rica para obtener la asistencia técnica rápida y necesaria para garantizar la estabilidad y confiabilidad de sus sistemas.



Soporte del Sistema de Call Center de Costa Rica:



Administración de red.

Especialista en redes informáticas.

Cisco Routing y sitching.

Seguridad de Cisco.

Configuración de servidores para múltiples propósitos.

Solución de problemas de Windows.

Bases de datos de Microsoft SQL.

Bases de datos MySQL.

Software personalizado para su negocio.

Visual Basic, PHP, ASP, .Net.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/DQF1580kfqY

CONTRATACIONES DE PERSONAL COSTA RICA'S CALL CENTER

Reclutamiento de centros de llamadas offshore



El Centro de llamadas de Costa Rica puede proporcionar un departamento bilingüe de reclutamiento nearshore para su campaña de BPO que puede administrar las llamadas entrantes, filtrar a los solicitantes a través de entrevistas y el diseño web creativo para su publicidad. Nuestros agentes de servicio al cliente pueden ayudarlo a desarrollar un grupo de contratación bilingüe para el mercado latinoamericano de rápido crecimiento. Toda su campaña de reclutamiento del centro de llamadas producirá cientos de currículos que requieren una llamada telefónica o correo electrónico de cortesía antes de que otra compañía tenga la oportunidad de contratar a un prospecto de alta calidad. Una campaña de reclutamiento de telemarketing mal planificada puede ser un mal uso del tiempo, los recursos y la energía psicológica de su empresa. Permita que nuestro centro de llamadas de Centroamérica aumente la probabilidad de contratar a un buen solicitante al estar en contacto con ellos primero.



Nuestro equipo de escritura bilingüe de BPO puede preparar un cuestionario detallado para usted. En el Call Center de Costa Rica, nos centramos en preguntas adicionales relacionadas con los escenarios de comunicación interpersonal y las situaciones de gestión de conflictos para descubrir al mejor candidato para el puesto. Nuestra ventaja competitiva para usted será un grupo de solicitantes precalificados desarrollado antes de que su empresa ocupe un puesto. Podemos desarrollar relaciones sólidas con posibles candidatos mucho antes de que los necesite. Tu tarea es hacer la selección final de la élite. El Call Center de Costa Rica puede externalizar su contratación; Las prácticas de entrevista y contratación le ofrecen candidatos altamente elegibles como resultado.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/UoR_VThWqhc

ENTRENAMIENTO EN TELEMERCADEO COSTA RICA'S CALL CENTER

Entrenamiento Avanzado en Telemercadeo

En el Call Center de Costa Rica, tenemos suficiente confianza en nuestra experiencia en telemarketing bilingüe y estamos dispuestos a divulgar una muestra de nuestra capacitación de BPO cerca de la costa para curanderos. Nuestro curso de telemarketing avanzado en América Latina ha sido altamente calificado por nuestro amplio conocimiento del centro de llamadas en las áreas de comunicación interpersonal, manejo de conflictos y fonética. Invitamos a todas las empresas interesadas en la contratación externa a descubrir por qué el Call Center de Costa Rica se encuentra entre las mejores técnicas de comunicación bilingüe para los vendedores por teléfono de Costa Rica.



Desde el primer día, nuestros nuevos agentes de servicio al cliente y ventas pasan por nuestra Programación Temprana del Sistema (ESP), donde capacitamos a los agentes de BPO para aumentar su nivel de intensidad y persistencia de comportamiento. Inicialmente, muchas personas valientes muestran interés en realizar llamadas en frío, pero no todas las personas tienen la capacidad de ser un profesional de telemarketing bilingüe que produce resultados. Un agente del centro de llamadas puede ser muy inteligente de acuerdo con una definición más conservadora, pero sin motivación para dedicar esta inteligencia a ciertas campañas de telemarketing BPO salientes.



La psicología de ventas de un centro de llamadas será el tema inicial de BPO que se tratará. La mente del operador de telemarketing se centra en cómo prevalecer sobre el rechazo y descubrir una resistencia física para manejar un mínimo de 8 horas de llamadas de calidad al día. El temor de cada agente bilingüe al telemarketing se aborda abiertamente y se resuelve con compasión. La prevención de la quema de los centros de llamadas se discute y se monitoreará de cerca diariamente para cada aprendiz centroamericano. Esta observación clave filtrará a los que dejan de fumar mientras promociona a los miembros del equipo de carrera de BPO para su empresa. En el Centro de llamadas de Costa Rica, no somos duros con el personal de nuestro centro de llamadas cercano a la costa, los seleccionamos y capacitamos para que trabajen arduamente para que su campaña en el extranjero sea exitosa.



La fonética bilingüe a menudo se discute y se recomienda como un estudio continuo para el dominio. Las llamadas de práctica siempre se registran, analizan y estudian durante cada sesión de capacitación y cubren los tipos de llamadas de telemarketing y escaladas de servicio al cliente desde el nivel uno (cierre fácil) hasta el nivel cinco (refutación ininterrumpida). Un análisis proporcionado a partir de una lista de verificación detallada juzgará el tono, la frecuencia, el tono, la duración, la pausa, la pausa embarazada, la entrega y el tiempo del agente para las preguntas abiertas y cerradas. La grabación de video de una llamada telefónica en el centro de llamadas implica el mismo estudio fonético junto con la comunicación no verbal para comprender cómo la postura del cuerpo, las expresiones faciales, las manos como ilustrador y el movimiento pueden mejorar dramáticamente la voz y la proyección. Todos los aprendices de BPO deben ser observadores externos para realizar los cambios mentales necesarios. La única forma en que alguien puede hacer grandes avances en la construcción de la superación personal es humillarse por sus propias críticas. El autocontrol y la reflexión es lo que hará que su equipo de telemarketing se encuentre entre el sonido más competente en el negocio y creará agentes de BPO a largo plazo para su proyecto offshore.



El script de telemarketing avanzado bilingüe se transferirá a una segunda hoja conocida como mapa de llamadas para facilitar la navegación de las llamadas, el flujo y la capacitación mejorada. Nuestros gerentes de centros de llamadas utilizan un diagrama de flujo sencillo para resaltar puntos de decisión críticos y objetivos familiares durante la conversación telefónica estructurada. Reconocer cuando hacen una buena pregunta se usa metódicamente y es esencial para promover una conversación adicional o soporte de servicio al cliente. La mayoría de los vendedores creen que hablar rápido es la forma de cerrar un trato. Sin embargo, fomentamos el silencio como muy instrumental cuando se usa con tacto en el teléfono. Las pausas embarazadas deliberadas se incorporan en nuestro campo y se destacan en el mapa de llamadas como una ventaja para alentar la participación del cliente.



Es necesario realizar un cuestionario obligatorio de capacitación en el centro de llamadas al final de cada clase de BPO para asegurarse de que los agentes latinoamericanos sepan cómo manejar nuestro sistema y tengan una comprensión confiable de su material subcontratado que se enseña ese día. La información de la campaña en el extranjero y la retórica avanzada son un mínimo de dos exámenes orales y escritos que deben aprobar todos los miembros del equipo bilingüe. A medida que la capacitación de telemarketing nearshore está a punto de finalizar, se realizarán varias llamadas de prueba para la aprobación final del script y la capacidad de los miembros de nuestro equipo para hablar adecuadamente en su compañía.



El centro de llamadas de Costa Rica opera todas las sesiones de capacitación de BPO bilingües en un entorno de baja presión. Al comienzo de la capacitación en el centro de llamadas, es muy importante crear un nivel de comodidad con nuestros procesos antes de que estén por su cuenta. Durante esta etapa, tienen que sentirse cómodos manejando los problemas de servicio al cliente y ventas muy rápidamente antes de que sean aprobados para hacer una sola llamada para su compañía. Cuanto más rápido lleguen los agentes al teléfono y tomen una llamada, mejorará su curva de aprendizaje, será más eficiente y disminuirá su tiempo de aceleración.



Nuestro centro de llamadas en América Central cubre todos los aspectos de la capacitación básica para agentes bilingües en el extranjero. Desde el año 2000, nuestro personal de capacitación en telemarketing aún tiene la pasión de capacitar y moldear talento en bruto mientras construye la autoestima y la confianza del equipo de BPO. Incluso si contratamos agentes que han estado telemarketing durante algún tiempo, todavía tenemos que enseñar nuestros métodos telefónicos específicos de propiedad de su campaña nearshore. Es importante analizar las sesiones de entrenamiento exactas que necesita antes de comenzar. El centro de llamadas de Costa Rica le proporcionará un cuestionario detallado que debe completar antes de la preparación de sus clases. Dependiendo de la escala y la complejidad de su campaña, los tiempos y la duración de la capacitación variarán según la competencia.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/UqQryVVIyIA

GENERACION DE CONTACTOS COSTA RICA'S CALL CENTER

Call Center Generación de líderes



El Centro de atención telefónica de Costa Rica asegura que informaremos, prevendremos y calificaremos a todos y cada uno de los clientes potenciales para maximizar la adquisición de sus listas en inglés y español. Esa es nuestra palabra. Entramos en cada llamada de telemercadeo creyendo en una venta y si no terminan la llamada durante el curso de la presentación de BPO, pueden estar interesados ​​y necesitar un poco más de convicción. Cada nombre cuesta tiempo y dinero y no debe ser apresurado ni desperdiciado. Las listas de llamadas no se extinguen en el primer contacto, ya que se trabajan diligentemente y se mantienen actualizadas hasta que todos los posibles clientes externos estén en su rotación de ventas. Dado que los vendedores bilingües de Centroamérica suelen ser los empleados de centro de llamadas mejor pagados en una organización offshore, tiene sentido proporcionarles candidatos precalificados para que su producción de telemarketing sea más alta vendiendo y no llamando en frío.



Identificar y calificar a un prospecto puede ser una tarea costosa y compleja. Lo es aún más si no cuenta con mecanismos para capturar esa información para una venta. Siempre habrá un conjunto de candidatos bien emparejados para la compra de su producto o servicio dentro de un conjunto más grande de candidatos mal emparejados que deben filtrarse. La pregunta lógica es, ¿tiene usted personalmente el tiempo y la energía para lograr nuevos clientes potenciales y volver a conectarse con todos los prospectos, incluidos los clientes anteriores y actuales? Su solución nearshore es dejar las llamadas de prospección a nuestro centro de atención telefónica de América Latina para que podamos suministrar clientes potenciales calificados, definir el indicador de interés de la perspectiva y determinar el potencial de ventas para usted.



Como es de esperar cuando se deslocaliza a un centro de llamadas de América Latina, se verificará y verificará la calidad de una lista de verificación de información pertinente durante cada llamada telefónica de telemercadeo. Esta estrategia de BPO aumentará sus probabilidades de llegar a la persona adecuada por teléfono y a aquellos que quieran hacer negocios con usted. Nuestros agentes bilingües de BPO están capacitados para repetir cuidadosamente la información proporcionada por el cliente para que ambas partes eviten errores costosos. En el Centro de atención telefónica de Costa Rica, nos gusta asegurarnos de que el cliente escuche sinceramente nuestra propuesta y que su capacidad de razonamiento cognitivo haya sido probada y verificada. Cada contacto que hacemos por teléfono no se considera un cliente potencial, solo se entregarán aquellos que muestren un interés real en el producto o servicio que está ofreciendo.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/WZsVJMqMNds

CREACION DE CITAS COSTA RICA'S CALL CENTER

Configuración de citas del centro de llamadas



Nuestros servicios de configuración de citas en el centro de llamadas offshore se encargarán de producir reuniones calificadas con muchos clientes potenciales tanto en inglés como en español. Deje que nuestra primera impresión convierta una llamada fría de telemarketing en una cálida introducción que genere ingresos y referencias para su negocio. Las citas cerca de la costa se establecen únicamente con el decisor, período. El centro de llamadas de Costa Rica le brindará el lujo de concentrarse más en cerrar el trato que tiene a mano, mientras pasa a la próxima cita de BPO que le espera.



¿Su empresa nearshore depende en gran medida de la configuración de citas bilingües para el crecimiento y las ganancias? ¿Invierte una parte importante de su presupuesto de marketing de telemarketing para hacerlo efectivo? En el Centro de llamadas de Costa Rica, nuestro servicio de configuración de citas en AMÉRICA Central le dará una ventaja antes de que su competencia pueda presentar su producto o servicio. Trabajaremos y nos familiarizaremos con su horario de trabajo utilizando un calendario web compartido y fácil de usar. El centro de llamadas de Costa Rica mantendrá su máquina de citas BPO para maximizar su rendimiento de ventas diarias y permitirle un tiempo de inactividad bien merecido para recargarse y prepararse para la próxima reunión.



Los agentes de telemarketing de nuestro centro de atención telefónica de Costa Rica destacan por sus primeras impresiones positivas, excelentes habilidades de comunicación y persistencia ilimitada en el teléfono. Dependiendo de su campaña específica de configuración de citas nearshore, siempre asignamos a los vendedores por teléfono de América Latina que sean más adecuados para su proyecto subcontratado. A medida que contratamos y entrenamos a su equipo de telemarketing para establecer citas bilingües, buscamos especialmente a los candidatos del centro de llamadas que tengan la capacidad de pensar mientras hacen sus preguntas de calificación predeterminadas. Lo que es más importante, la toma extensa de notas se realiza durante la vida de la conversación de telemarketing para descubrir intereses o inquietudes específicas que pueden resultar una herramienta invaluable cuando ingresa en su primera reunión. Nuestros agentes de BPO bilingües han sido entrenados específicamente para solicitar una cita en cada llamada e informar sobre por qué se ha rechazado una cita para un análisis de la campaña en el extranjero y una mejora estratégica.

CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/ChPSFPTA7Kk

SOFTWARE DEVELOPMENT COSTA RICA'S CALL CENTER

OFFSHORE CALL CENTER COMPUTER PROGRAMMING



Our Costa Rica’s Call Center nearshore IT department features an integrated team of bilingual BPO technicians, creative designers, writers, programmers and marketing professionals that know everything about technologies and internet business to get online results. You will receive immediate access to Central American call center hardware and software experts and fast resolution times. We provide around-the-clock offshore network maintenance and operating software support for your business’ outsourced IT assets with a 30-minute target response time.



Outsourcing our network consulting services are just one piece of our Networking Services portfolio. We not only define strategy and high-level design, we also provide logical and physical design, implementation services and ongoing network management. Our Latin American professionals have extensive expertise with networking technology and CISCO configurations. With our complete nearshore packages, you can get hosting that includes domain name registration, e-mail addresses, web statistics, online databases, chats, online forums and scripts. Our call center will help you examine your e-business and network infrastructure.



Bilingual diversity characterizes today’s IT environments. Server, storage and network system implementations range from basic file servers to mission-critical data centers. Your technical support needs vary with your environment. Rely on Costa Rica’s Call Center for the fast, technical support required to ensure the stability and reliability of your systems.



Costa Rica’s Call Center System Support:



Network administration.

IT network specialist.

Cisco Routing and sitching.

Cisco Security.

Setup of Servers for multiple purposes.

Windows Troubleshooting.

Microsoft SQL Databases.

MySQL Databases.

Personalized software for your business.

Visual Basic, PHP, ASP, .Net.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

FUNDRAISING COSTA RICA'S CALL CENTER

Nearshore Call Center Fundraising



Your offshore fundraising scripts are precisely written to advance the donor to more generous amounts of giving so they will feel good about the experience. All initial contacts will initiate an effort to triple the past donation and if the donor declines, our customer service agents are prepared to uncover a more comfortable sum. Our level of telemarketing boldness will depend upon the donor’s initial interest and reaction to the opening amount asked. Our pinpoint strategies use information from demographic and market studies against your database of past donors in order to understand the precise communication needed to receive the donation. Our Latin American agents recognize how significant multiple reminders are for your outsourced fundraising campaign. In addition, our call center web department can give your newsletter or website the essential boost to get their attention.



Costa Rica’s Call Center will organize your nearshore fundraising campaign with a team of highly skilled bilingual BPO telemarketers, create and design your promotional material and most importantly, maximizing the amount of revenue donated verses amount invested. Our Central American call centers are dedicated in building lasting and supportive relationships with selected organizations whose effort symbolizes noble humanitarian causes.



At Costa Rica’s Call Center, we are capable of outsourcing several systems for pledge fulfillment. All bilingual donations will be documented for you organizational records and sent daily for your review. Our offshore fundraising system is influenced by our strong value system. It is this underlying principle that guides our conduct on every phone call while abiding by all appropriate laws.







Up to four reminders are sent via email as well as multiple outbound courtesy calls. A personal contact can succeed after a direct mailing. We leave moving and heartfelt messages to raise the probability of receiving a gift. Your Costa Rica’s Call Center bilingual telemarketing team will communicate very clearly your values and fundraising goals to each individual for added confidence. As a final point, we use this occasion to build better long term relationships with the donors and their personal referrals for bigger BPO fundraising campaigns in the future.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/Xj-7iioVXMQ

SCRIPT WRITING COSTA RICA'S CALL CENTER

Telemarketing Script Writing for Bilingual Call Centers



Our extensive call center industry experience has shown that a percentage of small companies that launch their own phone campaign place very little consideration into the telemarketing script itself. The attempt is respectable, but after long days on the phone and not accomplishing the desired results, most come to know that telling is not selling on a phone call. A checklist of products and services with a polite introduction may work occasionally, but the majority of people are numb from telemarketers before they can get through a presentation. Once we enhance your outsourcing telemarketing script, your bilingual dialogue will move to the next phase of communication. As a value added benefit, your customer service or sales script is included free of charge with any Costa Rica’s Call Center nearshore BPO campaign.





Call Center nearshore script development is an art for telemarketeres and bilingual customer service agents. Many great outsourcing scripts have been created at Costa Rica’s Call Center to prepare our Central American agents to read with conviction, make the sales presentation sound sincere and move a conversation forward towards a close. Yes, some bilingual agents are born with a charming personality and natural communication skills. Even Hollywood movies glorify offshore telemarketers that sound glib on the phone and close on the first call. Our telemarketing agents are so confident in the communication tools they have been given that they smile when they dial.



Our BPO strategic rhetoric will decrease the percentage of rude hang-ups while keeping the conversation interactive and interesting for the client. All call center scripts are written to sound like the customers were actually looking forward to the call. Our nearshore call center has adopted the adage that strangers are friends who have not met yet. Unique call strategies are specifically created to get the client’s attention and establish an interest within the first 20 seconds of conversation. We are aware that a percentage of telemarketing calls will result in a hang up regardless of what is being said and, with that in mind, we will implement a tactful questioning defense with strategically placed pauses to keep potential customers talking.



Once our Latin America call center gets started, our experienced telemarketing script development team will need to ask you many detailed questions, which will provide us with the information we need to perfect your BPO plan. All customer service scenarios will be written into different types of dialogues and accessible for when a rebuttal arises. Your script will be structured to place the telemarketer ahead of the client so we can address their upcoming questions or concerns effortlessly and move forward. Before a single outsourced phone call is made, we will forward the first draft to your attention for review and comments. If necessary, we will make all necessary revisions and provide you with a final telemarketing script for your approval. The nearshore options for your script may vary depending on need and contact. For example, we are able to produce scripts for a first time call or a two call close script when a potential customer calls you back.





CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.





The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.



COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/SAdK0sJxFDg

VIRTUAL EXECUTIVE ASSISTANT COSTA RICA'S CALL CENTER

Outsourcing a Virtual Executive Assistant



Are there times when you are a slave to your mobile phone? Invest your valuable time handling immediate business instead of answering telemarketing calls that can be filtered for you and addressed at later time. During the call, we would be able to ask your predetermined questions depending on the type of client and response you desire. How many meetings have you sat through where your important client had to listen to a voicemail and wait for a call back? That alone can cool the client’s interest or put out the fire entirely. Your personal Costa Rica’s Call Center Executive Assistant will professionally answer every call and immediately send messages to you by text, email or phone depending on your preference.



Our Costa Rica’s Call Center Virtual Executive Assistants are trained to give compassion for your demanding work and increasing responsibilities. Our call center would like to relieve your stress by outsourcing all of your necessary tasks. Your own reliable and well-trained bilingual Central American virtual receptionist expects to work under pressure, time constraints and knowing the importance of limitless patience when it is crunch time. Our call center agents can handle anything from sending emails, resetting appointments and making your travel reservations. All you have to do is let us know what you need accomplished for that day and will get done.



Your personal bilingual Latin American Virtual Executive Assistant can be an important part of your BPO team by providing all of your clients a great first impression through a warm welcome. You can choose from a structured long-term format or convey daily instructions as needed. Think how much it will help you financially by organizing your telemarketing calls and being able to prioritize your communication. Every BPO Virtual Executive Assistant that you outsource will commit to the fundamental knowledge of your business in order to sound professional and to thoughtfully cater to your clients in both English and Spanish.



It is understandable that many businesses have a full time outsourced receptionist in place and may need additional help. All sizes of nearshore businesses have, at one time, missed a very important call, took too long to answer the phone or the worst-case scenario, having a client on hold for a long time until a receptionist could attend to the call. . It is a fact that the majority of people calling to inquire about a product or service will not leave a message if they encounter voicemail. How much is each client worth? Let Costa Rica’s Call Center handle your overflow of calls or receive calls for a specific project or assignment so that every client is given proper attention.





CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.





The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.



COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/jngysJfO3jQ

LEAD GENERATION COSTA RICA'S CALL CENTER

Call Center Lead Generation



Identifying and qualifying a prospect can be an expensive and complex task. It becomes even more so if you do not have mechanisms in place to capture that information for a sale. There will always be a set of well-matched candidates for the purchase of your product or service within a larger set of poorly matched candidates that must be filtered. Since Central America bilingual sales people are typically the highest paid call center employees in an offshore organization, it makes sense to provide them pre-qualified leads so that their telemarketing production is highest by selling and not by cold calling.





The logical question is, do you personally have the time and energy to achieve new leads and reconnect with all prospects, including past and current clients? Your nearshore solution is to leave the prospecting calls to our Latin America call center so we can supply qualified hot leads, define the interest gauge of the prospect and determine the sales potential for you. Costa Rica’s Call Center assures that we will inform, pre sell and qualify each and every potential client to maximize the lead acquisition of your lists in both English and Spanish. That is our word. We go into every telemarketing call believing in a sale and if they do not end the call during the course of the BPO presentation, they may be interested and need a little more convincing. Every name costs time and money and must not be rushed off the phone or wasted. The calling lists are not extinguished on the first contact as they are worked diligently and kept current until all potential outsourced leads are in your sales rotation.







As you would expect when offshoring to a Latin America call center, a pertinent information checklist will be verified and double-checked for quality during each telemarketing phone call. This BPO strategy will increase your odds of reaching the proper person by phone and those that want to do business with you. Our bilingual BPO agents are trained to carefully repeat the information provided by the client so that both parties will avoid costly mistakes. At Costa Rica’s Call Center, we like to ensure that the client was sincerely listening to our proposal and that their cognitive reasoning ability has been tested and verified. Every contact we make on the phone is not considered a lead, only those that show a real interest in the product or service you are offering will be delivered.







CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.





The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.



COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/VB0W1QbBoHw

TELESALES COSTA RICA'S CALL CENTER

Call Center Advanced Telemarketing Sales





One extra lead can make all of the difference to your company’s bottom line, customer service and growth. Only the most dedicated, quick witted and endurance driven Central America telemarketing agents will be chosen for this most important nearshore project. Costa Rica’s Call Center will only entertain hiring those with the outbound phone skills to successfully handle rejection gracefully while at the same time thinking outside of the box to make a sale.



A carefully crafted telemarketing script, coupled with call center motivational training, will mentally prepare your bilingual BPO team’s personality to make the maximum number of completed sales each day.





A bilingual outsourced agent that rushes through a script for fear of rejection can never match up equally to one of our Latin America call center’s well trained sales executives. We will represent you and your company in the best light when selling your product or service offshore. Costa Rica’s Call Center will only hire proven closers with unlimited potential, period.

CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.





The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.











The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://youtu.be/CeMcxB_injs

https://www.facebook.com/groups/23284906585

William Guzmán Daugherty aka :DJ Algorhythms tiene un gran piropo para C...

William Guzmán Daugherty aka:DJ Algorhythms tiene un gran piropo para COSTA RICA'S CALL CENTER.



Buenas buenas

Este Cameo va para el staff del Costa Ricas Call Center, que lleva 10 años de aniversario.

Y tienen un famoso obras de arte, parque de neón, tienen el jukebox, la vellonera activada.

11 máquinas de pinball mi hermano, 50 café.

Oye, pero eso está más grade que el Google.

Y una limusina Mercedes, mi hermano, para gente VIP, oye eso está mejor que Google.

Yo voy a tener que ir aplicar a ese call center.

Bueno, muchas felicidades en sus 10 años de aniversario.





William Guzmán Daugherty aka:DJ Algorhythms has a special Latin style compliment for COSTA RICA'S CALL CENTER.



The video begins on the busy streets of Chicago amongst the tall skyscrapers with a smooth, "Hello. Hello."



As the sharp Data Specialist states, " This Cameo goes to the Costa Ricas Call Center staff, who has a  10 years anniversary "



Also known as DJ Algorhythms for Cameo, he follows up his statement with another observation, " famous works of art deco, neon marquees, has the juke box and is active and alive! "



William knows a solid work life balance when he exclaims, "11 pinball machine, my brother, 50's cafe. Hey, but that's bigger than Google!" The University of Chicago Master of Science class 2018 has prepared William to know a happy work environment when he sees it.



"and a limousine Mercedez?!. My brother, for people V.IP." Obviously a smart individual knows that a good form of transpotation can make or break a solid business deal. His degree from The University of Puerto Rico-Rio Piedras with a Bachelor of Business Administration (B.B.A.) Information Systems and Applied Statistics class of 2016 sure comes in handy.



The presentation takes a strong turn as CCC is compared to one of the largest companies in the world, "Hey, that's better than Google, I'm going to have to go apply to that call center. "



The shout out concludes with a final bit of encouragement, "Well, congratulations on its 10 year anniversary."



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/p2k-wUJ71yU

CALL CENTER IMAGES THAT SHOW TELEMARKETING AND OUTSOURCING

CCC, COSTA RICA'S CALL CENTER, CALL CENTER COSTA RICA, COSTA RICA CALL CENTER, COSTA RICA TELEMARKETING, COSTA RIA OUTSOURCING,RICHARD BLANK, BUSINESS PROCESS OUTSOURCING COSTA RICA