Tuesday, December 7, 2010

Costa Rica’s Call Center Executive Office



When faced with the unexpected challenges of working abroad, we find pleasure in making your time away from headquarters much more comfortable, productive and stress free.

VIP CALL CENTER Executive Suite

For all of our clients that require special business accommodations, we include the use of our Deluxe Private Office.

You will have access to multiple international phone lines, programmed lap tops and a dedicated IT staff member at your disposal to readily assist in any system or equipment configuration.

Enjoy the relaxing atmosphere of a classic grandfather clock, tropical plants, big screen television, leather couch, authentic Central American Mayan statues and a working fireplace. Your environment includes a private lavatory with shower for your convenience.

Costa Rica’s Call Center concierges.



Most importantly, take the time to clearly understand Costa Rican laws, travel or relocation plans in Costa Rica.

Concierge Services.

Our administrative call center staff and technical resources are at your disposal with no charge for our clients.

For immediate assistance, you may scan, fax or print any important document. Email and local calls are always available.

Feel comfortable utilizing our free international phone system to check in with corporate or to close a deal.

Share with us your specific agent profile when you meet with our Human Resources Department for your fast growing campaign.

Costa Rica’s Call Center Recreation Room



The ages of our CALL CENTER agents range from 18 to 60 years old. We provide all types of entertainment to recharge their batteries for a second half push on the phones.

Work hard and play hard


Our call center encourages challenging activities for the agents during their break time. Stress is an unavoidable part of a call center experience and can be counter-balanced.

Friendly competition is a great way to strengthen personal bonds, encourage new friendships and mold groups to work well together. Since childhood, strategic games were always the best way to assemble new groups of individuals for team building.

Costa Rica’s Call Center Recreation Room



Friendly competition is a great way to strengthen personal bonds, encourage new friendships and mold groups to work well together. Since childhood, strategic games were always the best way to assemble new groups of individuals for team building.

Work hard and play hard


Our call center encourages challenging activities for the agents during their break time. Stress is an unavoidable part of a call center experience and can be counter-balanced.



The ages of our agents range from 18 to 60 years old. We provide all types of entertainment to recharge their batteries for a second half push on the phones.

Costa Rica’s Call Center waiting room



To enhance your outsourcing experience, we encourage taking the time to skim through several of our motivational, business, and inspirational pieces which will help to stimulate and hopefully inspire your feeling about our telemarketing services.

Guest waiting room.

Sit back and relax while you await your job interview, prepare to take a private tour of the newly renovated call center or meet with a very special employee working on the marketing floor.

We provide a relaxing atmosphere which includes a garden to help calm an agent’s mind before a productive day on the phones or prepare to have them actively participate in an intense training session class.

Costa Rica’s Call Center agents


All CALL CENTER stations have individual UPS units to ensure continued performance if the power fails. The generator will begin within 45 seconds to ensure that your agents do not miss a minute of work.

Costa Rica’s Call Center agents

Costa Rican Bilingual call center agents.

Imagine all eight highly trained agents in this picture making calls for your company.

The energy on the floor is always explosive and spreads to everyone increasing their production and results.

Our noise cancelling headsets will make the background sound a non-issue. The call center has prepared to handle this condition as your campaign grows.



Can you imagine twenty two CALL CENTER data entry agents working in this specific area for your project? They will easily build a comfortable typing rhythm while listening to the relaxing sounds of crashing water in a custom made fountain. Production will increase and be consistent.

Unique work environment.


Calming Zen-like fixtures are present throughout the building that can enhance the call center agent’s work experience and performance.



Not all call center environments should be considered sweat shops.