Friday, October 23, 2015

ESL COSTA RICA BPO PROFESSOR

ESL COSTA RICA BPO PROFESSOR:

Mr. Blank
holds a bachelors degree in Communication and Spanish from the University of
Arizona and a certificate of language proficiency from the University of
Sevilla, Spain.



By utilizing his motivational public speaking style backed by tactful and
appropriate rhetoric, he has successfully prepared and managed some of the
finest telemarketers in the country for the past ten years.At the beginning
of the decade, Mr. Blank relocated to Costa Rica to train over 500 employees
for one of the larger call centers in Central America.



In anticipation of CAFTA, he became a strategic partner of the Pacific Rim
Chamber of Commerce, Beverly Hills, California and Solo Telecommunications,
Colorado Springs, Colorado to expand Costa Rica's international
telecommunications and business appeal.



Richard Blank is the Chief Executive Officer for Costa Rica's Call Center,
a division of Cheyenne Consultants, a company incorporated in Costa Rica. In
addition, he has earned the reputation of running a school for telemarketing
and is often sought after for private training sessions and
consultation.










http://www.outsourcingtocostarica.com/page_builder.php?page=richard_blank.php&Lang=En&change=Y

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Thursday, October 22, 2015

Staff engagement ideas for company game room.

RICHARD BLANK:



Some cheap companies charge their employees to play their games for no concrete reason. Not at CCC, our games are always free for our staff. Staff engagement ideas for company game room. Free play video arcade employee fun.Free play employee gamification for all CCC agents, period. The video games in our break room are a gift to all of the hard working telemarketers in Costa Rica. Our company employee game room has a retro arcade machine collection which is now famous for being the best in LATIN AMERICA.Our growing call center operation has the space for the break room arcade and plenty of electricity to entertain over 400 telemarketing agents during their free time.The motivational advantage at our company speaks volumes and has yet to be matched in LATIN AMERICA, let alone COSTA RICA. Once the word spread online, the company employee arcade game room was packed since day 1 with our amazing staff having a great time and recharging their batteries.

https://www.youtube.com/watch?v=cYE04hh6BwM

https://WWW.OUTSOURCINGTOCOSTARICA.COM

Wednesday, October 21, 2015

Telemarketing and video games do have something in common .

BEST OFFICE EMPLOYEE GAME ROOM



Bottom line, make our meetings productive in multiple ways when communicating with today's new work place demographic in call centers.We ensure that everyone knows how to enjoy their time and has fun at least once a day at our call center.Telemarketing and video games do have something in common regarding performance, success, higher retention and employee satisfaction.Recess play has been lost in memories of youth and days long gone.Just like on a golf course, we are able to use a game room during a conversation, find alternate ways to focus and share BPO ideas than spending time in a board room with a projection screen.

https://www.youtube.com/watch?v=cYE04hh6BwM

https://WWW.OUTSOURCINGTOCOSTARICA.COM

TOP IDEAS AND TIPS TO MOTIVATE STAFF

HOW TO ENGAGE COMPANY STAFF



Our new video arcade room has given CCC another strong gust of wind in our sails. Costa Rica's Call Center will continue to reward our amazing staff by a pace of 1 new arcade machine per 44 new telemarketing agents hired and hitting their monthly quota.The best employee bonding activity is a video arcade game room. Company satisfaction is at a high with a cool break room.Today, CCC firmly stands behind having our call center employees experience the authentic arcade sounds, sights and real time retro competition.
https://www.youtube.com/watch?v=cYE04hh6BwM
https://WWW.OUTSOURCINGTOCOSTARICA.COM

Sunday, October 18, 2015

great corporate environment run by generous owners.

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The employee satisfaction solution for a strong push at work is to incorporate a real retro arcade game room in Central American call centers.Company culture built around a employee game room.  Gamification for the motivated customer service staff will assist their mind and body to hit the phones and assist clients. CCC is known in Costa Rica as offering the best free play employee break room ideas. Proving a solid ROI on a large company expense for company retro arcade recreation, the call center staff has enjoyed a spike in engagement, increased online praise and a flattering local reputation in Central America as a great corporate environment run by generous owners.Morale is at an all time high when breaking the ice with new staff.The company executive Human Resources Department was intent on a motivational engagement break room by combining gamification and a top grade free play.Company employee game room requires the same amount of down time to focus and recharge.


https://www.youtube.com/watch?v=cYE04hh6BwM

https://WWW.OUTSOURCINGTOCOSTARICA.COM

plAy a game vs. lighting up.

FUN_IDEAS_FOR_EMPLOYEE_GAME_ROOM_BONDING-slideshow.corpgenie.com



That is a fact in the outsourcing industry in Costa Rica. In addition to increased company loyalty and satisfaction, the attendance rate is at a relative high for industry call center standards through a top grade game room.  The implementation of the motivational ideas regarding gamification produces positive resultsCCC promotes the best employee environment.BEST BOSS BUYS VIDEO GAME ROOM FOR EMPLOYEES. Positive company break room designs can drop the standard call center attrition rate dramatically. Employees that work in telemarketing and customer service  may burn out after a period of time.  Our company has cracked the code regarding a healthy alternate than chain smoking outside during break times. Our call center executive staff have noted that once a professional telemarketer leaves the free play game room, they feel recharged and happy. From a scent perspective, the smokers do not emit an odor of tobacco that carries on the calling floor if they plAy a game vs. lighting up.



https://www.youtube.com/watch?v=cYE04hh6BwM

https://WWW.OUTSOURCINGTOCOSTARICA.COM

The "FREE PLAY" arcade machines

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Our CCC call center wants to bring a top rated employee break room back into a call center environment for increased employee satisfaction. Finally, happy staff can use company gamification to grow past our 440 agent limit at our current company location on Paseo Colon, San Jose.Video arcade games during the 1980s allowed anyone in Costa Rica to enjoy an authentic machine. A shiny 100 colones coin would be placed the machine's marquee to hold their place in line. Each future telemarketer of CCC was shooting for the high score on Asteroids or Pac Man and enjoyed every game played. Every member of our company organization may have unlimited employee fun in our company video game room. The "FREE PLAY" arcade machines for CCC Central America employees is a big hit and continues to gain momentum

https://www.youtube.com/watch?v=cYE04hh6BwM
https://WWW.OUTSOURCINGTOCOSTARICA.COM