Saturday, December 24, 2022
To be a millionaire when you're young, concentrate on commission based professions to find fortune. The Proven Entrepreneur podcast guest Richard Blank Costa Rica's Call Center
Don Williams: Fascinating. Um, when I learned that. Okay. I'll put you in a time machine. Okay. All right. So just like Captain Kirk on the Starship Enterprise, we're gonna take you all the way back. It's not that far for you. We're gonna take you back to 20 year old Richard. Okay? And you're gonna get about 60 or 90 seconds to share one piece of advice that would've helped you along your.
Okay, so something you know now you didn't know then, but looking back, you wish you knew then. So into the time machine, you go all the way back, here's 20 year old you. What would you tell you?
Richard Blank: I would've told myself to be concentrating on commission based professions only because when you're limiting yourself to an hourly rate, which is.
and you can get your insurance and everything, but if you do something where your potential is limitless, you can be C over of a call center. And so I'm not saying that the naysayers and great believers were not encouraging me to follow my dreams, but a lot of it had to do with security. and what they knew.
Sure. And so a lot of that influence post-grad were those sort of jobs until I came to Costa Rica or that's where my mindset was, where I was thinking, you know, if you make a hundred grand a year, you hit it. But little did you know, you can make a million dollars a year. I mean, it's just another zero on a paycheck.
And so I would be telling myself at 20 years old, Hey, listen man, in about, uh, you know, 30 years you're gonna have a bunch of pinball machines. Be living in Central America and marry the girl your dreams. I would be like pinball machines, , you know? But, um, I also would've told my 20 year old self, you have beautiful hair
And to maintain. Maybe to start studying the violin a little bit sooner so you can impress your wife. Oh. And um, but I also would've said, you are on the right path, young man. And to continue studying that Spanish, which you love so much, and to once again, be true to yourself so there's no regrets. And so I think for the most part, that would've, the only difference is those three jobs I had post-grad.
But you know, besides that, the rest of it was just you. Doubling and tripling down on myself and hitting, you know?
Don Williams: Yeah. I, I love that. I have a really good friend. He shares with people that, look, as a young man, I wish I had known only work on huge opportunities. Mm-hmm. , the, the amount of effort isn't that much different, but the payoff is, Uh, invest, you know, working on huge opportunities as opposed to small opportunities and, uh, hundred percent.
Yeah.
The Proven Entrepreneur podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Don Williams discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard joins The Proven Entrepreneur to talk about his inspiring entrepreneurial journey. Learn why he wanted to pursue call centers and his unique cultural approach to this business. Discover how you can become a transformational leader just like him in this informative conversation. Richard Blank flew overseas to teach English at Costa Rica’s Call Center. Little did he know he would become the CEO of that very call center. This position pushed him to take some time to learn the ins and outs of the business. He got to know each and every agent personally. Most importantly, he created a great working culture for everybody. Figure out how he did these things today!
The Proven Entrepreneur podcast is to help others, help others. Most of the time Don fulfills that mission in a business environment. He helps people grow sales, improve customer experience and company culture and lead like rock stars.Don Williams hosts the Proven Entrepreneur Show. Don’s guests are Proven Entrepreneurs who share their real-life success stories. Their stories will inspire you. And their experiences will help you and your business be more successful.Don has helped 100’s of Companies with Marketing, Sales, Customer Experience, Culture and Leadership. The simple formula for success is:Ask for Help,Learn Something New,Act on What You Learned. Don can help you and your business too!
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
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