Saturday, July 30, 2011

COSTA RICA'S CALL CENTER WHEEL OF FORTUNE






A CALL CENTER WHEEL OF FORTUNE incentive is available for all Central America Call Center campaigns and bilingual telemarketing agents. After a successful day on the phone, the call center agents that exceed their quota can go to the back of the telemarketing calling floor and play the wheel for prizes. Every day, we can see who has earned the chance to spin for fame and fortune!We have the passion to train and mold raw talent while building the telemarketing team’s self-esteem and confidence.

Our top management team is always observing new methods, ideas and tools in order to improve our effectiveness and ready to identify and work out a problem area in a campaign. Costa Rica's Call Center is constantly implementing new and improve BPO call center strategies while refining older telemarketing techniques that work.

Costa Rica's Call Center (CCC) is a state of the art Central America telemarketing outsourcing call center. We encourage you to visit one of our Latin America call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.

http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN

LATIN AMERICA BPO LOCATION STAINED GLASS LOGO




Costa Rica's Call Center (CCC) is a state of the art Central America telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.

Our bilingual Latin America call center’s primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every Central America call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

We encourage you to visit one of our Latin America call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.

Our two story Central America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws. Our call center stained glass logo on the front window makes the the building an easy location to find.

We specifically chose our Latin America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire Central America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire call center infrastructure for eight hours or as long as the outside power fails.

The latin America call center is within walking distance from all bus lines, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.




http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN

COSTA RICA'S CALL CENTER STAINED GLASS LOGO





Costa Rica's Call Center (CCC) is a state of the art Central America telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.

Our bilingual Latin America call center’s primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every Central America call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

We encourage you to visit one of our Latin America call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.

Our two story Central America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws. Our call center stained glass logo on the front window makes the the building an easy location to find.

We specifically chose our Latin America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients.

The entire Central America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

Our 87 KVA Wacker backup diesel generator is capable of supplying full power to our entire call center infrastructure for eight hours or as long as the outside power fails.

The latin America call center is within walking distance from all bus lines, taxi stops, five star hotels, national and private banks, law offices, hospital, fitness centers, universities, Federal Express, car rental companies, restaurants, parks, and governmental offices.




http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN

Sunday, July 10, 2011

LATIN AMERICA CALL CENTER FLOOR PLAN



Costa Rica's Call Center's second floor can comfortably fit 140 work stations.

Central America Call Center Agents have the luxury of fresh air, natural light, vaulted ceilings, tropical plants and high powered air conditioning units to make their work environment as enriching as possible. The soft lighting combined with the high ceiling, promotes a pleasant sensation of a large working space for our Central America Call Center agents.

Every half row consists of six customer service call center work stations for maximum control of large BPO campaigns.

Costa Rica's Call Center wants you to feel more secure knowing that your Central America Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention.

We can make this entire floor private and exclusive to your company's expansion in Costa Rica.

http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN

RICHARD BLANK LATIN AMERICA CALL CENTER



Richard Blank is the Chief Executive Officer for Costa Rica's Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica.

At the beginning of the decade, Mr. Blank relocated to a Central America Call Center to train over 500 call center customer service agents for one of the larger call centers in Latin America.

By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest BPO telemarketers in Central America for the past ten years.

In addition, he has earned the reputation of running a school for telemarketing in the Latin America Call Center Industry and is often sought after for private customer service training sessions and BPO consultation.

In anticipation of CAFTA, he became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Solo Telecommunications, Colorado Springs, Colorado to expand Costa Rica's international telecommunications and business appeal.

Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.



http://www.outsourcingtocostarica.com/page_builder.php?page=richard_blank.php&Lang=EN&change=Y

LATIN AMERICA CALL CENTER



Costa Rica's Call Center (CCC) is a state of the art Central America telemarketing outsourcing call center located in the capital city of San Jose, Costa Rica in Central America.

Our bilingual Latin America call center’s primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every Central America call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

We encourage you to visit one of our Latin America call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.



http://www.outsourcingtocostarica.com/page_builder.php?page=inbound_bpo_campaign.php&Lang=EN

LATIN AMERICA CALL CENTER LOCKER AREA



Costa Rica's Call Center's secure Locker Area

After passing through security for a full bag check, the Central American Call Center agents must place all personal belongings in an individually assigned locker with personal locks. The Call Center area is monitored 24 hours a day by armed guards and video surveillance.

Our Latin America Call Center has a 100% strict rule for the workstation area:

NO Cell Phones
No IPods
No Flash Keys
No Cameras
No bags.
No Excuses


http://www.outsourcingtocostarica.com/page_builder.php?page=contact_us.php&Lang=EN