Sunday, July 10, 2011
RICHARD BLANK LATIN AMERICA CALL CENTER
Richard Blank is the Chief Executive Officer for Costa Rica's Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica.
At the beginning of the decade, Mr. Blank relocated to a Central America Call Center to train over 500 call center customer service agents for one of the larger call centers in Latin America.
By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest BPO telemarketers in Central America for the past ten years.
In addition, he has earned the reputation of running a school for telemarketing in the Latin America Call Center Industry and is often sought after for private customer service training sessions and BPO consultation.
In anticipation of CAFTA, he became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Solo Telecommunications, Colorado Springs, Colorado to expand Costa Rica's international telecommunications and business appeal.
Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
http://www.outsourcingtocostarica.com/page_builder.php?page=richard_blank.php&Lang=EN&change=Y