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If the initial outbound call was initiated by a letter, postcard, email or some other Internet-based means, the bilingual call center agent must immediately confirm these details in the first part of the telephone call. A call center outbound call can be successful by making the potential customer feel more comfortable in communicating with the agent, thus moving the conversation closer to making the sale.
In the highly competitive outsourcing call center industry, call center outbound calls are considered as telemarketing by today’s standards and practices.
When a Central American bilingual call center agent makes an outbound telemarketing call, they are using a method of direct marketing in which a well trained call center telemarketer solicits to prospective customers to purchase services and offer products during a BPO outsourced campaign.
Outsourcing in Central America gives your company the ability to expand into other markets by making call center outbound calls in both English and Spanish thereby giving your company an advantage over the competition during a global recession.
Call center outbound calls are the essence of cold calling that is mastered by properly trained bilingual call center telemarketers. The job of making call center outbound telemarketing calls is often very rewarding and easy for a customer service agent or highly skilled telemarketer because they are able to handle rejection and do not take personally being hung-up on. They understand that they suffer a higher rate of rejection than those bilingual call center telemarketers that only receive routine inbound calls to the call center.
COSTA RICA CALL CENTER JOB
4001-7749
ADMINISTRACION@COSTARICASCALLCENTER.COM
90% English.
call us at 4001-7749
COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM
https://www.youtube.com/watch?v=cYE04hh6BwM
FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:
https://www.facebook.com/groups/23284906585/
BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica
https://goo.gl/maps/4TXSs8zFeuo
CCC WEBSITE
http://www.outsourcingtocostarica.com
