A registered and protected national historic location.

Our two story Central America Call Center 6,000 SF structure is totally secure and abuts the Spanish Embassy on Paseo Colon. This distinguished building is over 106 years old and is a registered and protected national historic location. All infrastructure work to bring it up to international high standards was performed within the last year, conforming with national laws.

Strategic location on Costa Rica’s main street.

We specifically chose our Latin America Call Center strategic location on Costa Rica’s main street because it was within walking distance to downtown San Jose as well as for easy access for the individual agents’ daily commute. Private parking is available for all clients. The entire Central America call center premises is protected by 24 hour local armed security officers, a dozen surveillance cameras, high tech alarm system, and which can be totally monitored and configured over the internet from anywhere in the world.

The main focus of every BPO outsourcing campaign.

Our bilingual Central America call center’s primary objective is to personally fulfill your need of key BPO call center telemarketing services. The main focus of every BPO outsourcing campaign will always be to personally educated and enhance the skills and every Latin America call center agent so that we may give superior quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

All employees must possess advanced skills in keyboarding.

We specifically hire bilingual call center agents with proven prior data entry experience, without exception. All employees must possess advanced skills in keyboarding and in the use of word processing, spreadsheet, and database management in order to join our call center and work on any outsourced campaign.

A fraction of the price in the United States,

Our highly trained bilingual call center agents can easily fulfill these tasks full time for a fraction of the price in the United States. Our outsourcing Data Entry department can input reference numbers, third party contact information, sales orders, inventory and supply reports, expenses and anything else that your company requires, documented and organized in either English or Spanish, or both.

Taking advantage of the new reporting technology.

By taking advantage of the new reporting technology and numerous internet applications during the past few decades, hand-written documents are becoming less common in the business world and have declined in modern times. Costa Rica’s Call Center makes it easier for companies to focus their attention on tasks with greater priority and not invest the time, resources and capital on higher paying positions at corporate to enter one’s own data.

A rigid concentrated focus as well as a reliable structure.

Bilingual data entry for call centers requires a rigid concentrated focus as well as a reliable structure to be truly effective and time sensitive. Spelling, punctuation and grammar skills are vital for accuracy, as is confidence in dealing with standard office equipment and the procedures attendant to each application. Many tasks still involve a thorough review of the initial results to confirm the accuracy of the data entered and to manually key in any missed or inaccurate information. Sensitive or vital information is examined multiple times during the process prior to being finally accepted and passed upon.