Sunday, October 18, 2020

Brandon Frankel is an offshore BPO VIP at COSTA RICA'S CALL CENTER







The video begins with a blast, "Hello Hello Hello to Costa Rica's Call Center."



"Sounds like, Richard, who is the best boss ever I am told, ordered this cameo for you from me." Brandon is a recovering talent agent and can recognize offshore BPO skills.



"Who am I? You have no idea. I am Brandon Frankel. I work over in strategic partnerships at Cameo. If you are not familiar with cameo, you need to check it out. A lot of really cool people on here."  Way cooler than me." Brandon can hold his own just like an offshore call center that produces cool telemarketers.



"But,  that's nor here nor there. But, I wanted to say a warm hello to the Tico staff from me." International relations are great when a top executive notices how hard and dedicated a nearshore BPO staff can produce results on the phone.



"It sounds like you celebrated your 12th year anniversary in business which is no small feat, Especially, in these times." Brandon has a great deal of experience in the entertainment industry covering many different facets- major label marketing/artist development, street team coordination, production/merch/sales on major US tours, digital grassroots marketing, major agency tour marketing, artist development, etc. He can appreciate what it takes to compete and win in the outsourcing industry.



"So, congratulations to you guys. Keep up the great work." Since Brandon was Billboard Magazine Branding Power Player in 2017, he knows top level work and how to become an industry leader when working with bilingual customer service agents.



"And, I really want to check out this classic art deco building I am told about." As a Member of: the Recording Academy (Grammys/NARAS), Country Music Association (CMAs), and the Academy of Country Music (ACMs) Brandon has seen his share of amazing theatres and venues and knows that a positive work environment can produce stars.



"Neon marquees, jukebox arcade, American pinball machines." Our call center offers the best gamification environment where all games are on free play.



"And a vintage 84 Mercedes Limo for your VIPS. I was born in 84. How do I...Can I come?" All guests are met at SJO in style and comfort. A luxury limo ride to the beach or the contact center awaits all of our special guests.



"Am I VIP? No? Yeah? I don't know. Email me." All friends of CCC are on the VIP list.



The video concludes with some final words of wisdom, "Anyways, congratulations. You guys rock.  Do good work. Be good people and check out cameo. Take care."



The entire staff at COSTA RICA'S CLL CENTER  appreciates the time and effort in making this video. Pura Vida Brandon.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/dNy_x4b4hP0


Monday, October 12, 2020

BOOGER from the movie Revenge of the Nerds knows that nerds rule at COST...





"Hey everybody. A happy anniversary greeting from Booger."Curtis Armstrong is an American actor and singer best known for playing the roles of Booger in the Revenge of the Nerds movies, Herbert Viola on the TV series Moonlighting, Miles Dalby in the film Risky Business,



"to the Tico staff arranged by Richard, the best boss." The video begins in classic fashion when Curtis gives props to an offshore call center Nerd.



"It's great to be here to celebrate your 12th anniversary in the business." His first role came in the 1983 film Risky Business. Curtis has a long run in the movie business with a long list of successful movies and tv appearances and can appreciate the endurance needed to compete in the offshore BPO industry.



"I have never been there. I don't know this for certain but I heard it through the grapevine that you all are in a classic art deco building." CCC enjoys the look and style of the 1980s. Our beautiful telemarketing structure is located in barrio Aranjuez. Curtis also had a solid run in the 1980s with his other films include Better Off Dead, , One Crazy Summer,





"You got neon marquees and American pinball machines" Our call center has the best gamification culture with a free play retro arcade.



"a vintage 1984 Mercedes limo for nerds. That's the most amazing thing I have ever heard." Luxury and style is exactly how we greet our guests at SJO for a trip to the beach.



"Nobody ever gives limos to Nerds. But, you all do." Curtis understands that going the extra mile will ensure a memorable experience when visiting an offshore BPO operation in Costa Rica.



"So, congratulations on 12 years of great work." The nearshore telemarketing industry is very competitive. Curtis made it big in Hollywood where the odds are long. The same can be said when ramping up an outsourcing team over a decade.



The video ends with a final bit of wisdom, "Pura vida. Nerds rule!"



The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this Cameo. Pura Vida Curtis.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/GYfyGnZWIFg

Thursday, October 1, 2020

Amanda Glanz knows who is the best boss in the Outsourcing BPO industry ...







The video begins with a bang, "Hello to the Costa Rica's Call Center from Richard. Who is 100% the world's best boss." As the Senior Product Manager at Cameo, Amanda can appreciate the fact that a CEO takes the time to deliver gifts to the customer service staff.



"He wanted to say hello to all of you and say congratulations for celebrating your 12h year in business." With a degree from Washington University in St. Louis in Psychology, Amanda knows that a positive mindset is one of the many ways to achieve success in the competitive offshore BPO industry.



She continues with her acknowledgement with a sincere thought, "That is something to be really proud of." Amanda is an energetic risk taker who is able to turn big ideas into easily digestible, creative products that people love to use. Her passion is finding elegant and implementable solutions to a problem at hand and creating meaningful, user-centric products.



"I hear you guys have an amazing location and some really cool stuff to offer your guests." CCC goes the extra mile to reduce attrition and to increase all KPI and call center metrics. Amanda is a firm believer in seeking the right answers through asking the right questions. Her experiences have made her a serial optimizer with a strong interest in authentic human growth and continual improvement. That is why a positive outsourcing work environment can produce the results clients are expecting when nearshoring their support.



Amanda shows that she has style and class when she mentions our location, "Like, a classic art deco building with neon marquees." CCC has a beautiful classic structure located in Barrio Aranjuez.



"Jukebox arcade, American pinball machines" Our call center has the best gamification free play arcade in Latin America.



"and a vintage 1984 Mercedes Limo for VIPS. Like, ho do I get a ride in one of those? Sign me up." Amanda knows that luxury transportation is key to making visiting clients happy. We are able to personally meet our clients at SJO for a trip to the beach in style and comfort.



The video concludes wth some final positive words, "I hope you all are having an amazing day and Pura Vida."



The entire staff at COSTA RICA'S CLL CENTER  appreciates the time and effort in making this Cameo. Thank you Amanda y PURA VIDA.





COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

http://www.costaricascallcenter.com                                                                                                                                                                                                                                 https://youtu.be/cBu5ItMGNUA

Thursday, July 23, 2020

Chris Barron from the band SPIN DOCTORS loves the Tico staff at COSTA RI...





Chris Barron from the band SPIN DOCTORS loves the Tico staff at COSTA RICA'S CALL CENTER.



The video begins in classic rock star form when Chris says, "Hola de mis amigos de Costa Rica. Hello to the Tico staff." Chris Barron (born Christopher Gross) is an American singer and songwriter, best known as the lead singer of Spin Doctors.



"From the best boss, Richard. Ricardoooooo." The CEO of CCC is a big fan and wanted to gift the organization with a special cameo. Spin Doctors are an American rock band from New York City, best known for their early 1990s hits, "Two Princes" and "Little Miss Can't Be Wrong", which peaked on the Billboard Hot 100 chart at No. 7 and No. 17, respectively.



"Celebrating the 12th year anniversary in business." Chris can understand and appreciate how competitive the offshore BPO industry can get. Just like the music business, there will always be tough competition and anyone with the ability to endure the test, can show the luxury of a solid track record. The history of Spin Doctors can be traced back to the late 1980s in New York City, originally as a band called Trucking Company; this band included harmonicist John Popper, and later vocalist Chris Barron, who was Popper's Princeton, New Jersey high school friend. Popper left this side project to focus on his main gig with Blues Traveler full-time. With a name change to Spin Doctors,  the classic lineup was in place by the spring of 1989.



"Your classic art deco building, neon marquees, jukebox arcade and 11 pinball machines. And a 50's cafe." An impressive rock concert needs a top quality environment. CCC strives to have the most striking building in Barrio Aranjuez with the best office gamification culture.Spin Doctors signed with Epic Records/Sony Music A&R executive Frankie LaRocka in 1991. Spin Doctors were known for their somewhat lengthy live shows, sometimes jamming even more than is evident on their live releases. They also often performed double-bill gigs opening for Blues Traveler, with members of both bands all jamming together as the transition from Spin Doctors set into the Blues Traveler set.



"A vintage 300D Mercedes." all special guests are met at SJO for a ride in style and comfort. Chris has toured the world in luxury during his live shows. We can accommodate all of our visitors with a memorable trip to the beach in a classic Lang.



The shout out takes a funny turn when Chris exclaims his thoughts on the local environment, "Hola Ticos viviendo la vida loca. Rica, Costa Rica."



"This is Chris Barron. Soy Chris Barron de los Spin Doctors." The message switches back to English for a bilingual introduction from a music legend.



The singer continues with his personal approach when he says, "This is a cameo for the Tico staff!"                                                                                                                                                                                                                                                                                                                                             The video concludes with a final wish of happiness, "Yeah Costa Rica. Viva!"



The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida CHRIS.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/0vqY0KES0jM

Jon Matteson wants the pandemic to end so he can play pinball at COST RI...






The high energy video begins with a bang, "Hello cool staff. Jon Matteson here."

"Happy 12th year anniversary. That's incredible." Jon Matteson is a famous actor with a large following n Twitch.

"I looked up your business online. It looks delicious." Yes, the business process outsourcing industry is very exciting. CCC works hard at presenting the world of telemarketing in the best light. 

Jon really shows his work life balance when he said, "I am a huge classic arcade fan and a huge pinball fan. Honestly, I really wish I get a chance to go." CCC is known for the best company culture in Central America. There is a free play arcade where gamification is highly encouraged to increase morale and team bonding. Old school gaming is a personal favorite of the CEO as well.

"I also looked up a lot of your reviews online and they are all really really good. So, the food looks incredible." CCC has the coolest cafe in Barrio Aranjuez on the corner of 23rd street and 11th avenue.

"And a vintage 300D Mercedes Limousine. That's...you can't go wrong. This sounds so fun." Every specal guest that arrives on an international flight to SJO is picked up in class, luxury and style. A very memorable ride to the beach in comfortable LANG is in store for the lucky few.

Jon moves the video into a very positive tone when he said,  "So, congrats on the 12th year anniversary. I hope you all are staying safe and sending each other a lot of love and light at this time." 

"I hope I get the chance to visit you one day. Cause, it looks like a lot of fun." When the pandemic is over, there is an open invitation for you visit. There are hundreds of Tico call center agents that would like to personally meet you.

"And all of it check, check, checks all of my boxes. So, all those things are things I love in life." Water seeks it's own level. Jon understands how important it can be to have the best nearshore office environment to produce the best results from the telemarketing staff.

Jon stayed focused on our current situation when he said, "Stay safe and I hope that once the world gets a little bit better and the quarantine is done, I will get a chance to visit you all one day."

The video concludes with some final words of peace and happiness, "So, stay safe and have a good week."

The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida JON.

COSTA RICA'S CALL CENTER FAN PAGE:

Thursday, July 16, 2020

Garret sees the advantage of a classic ride when he said, "Vintage 300D Mercedes Limo. That all sounds dope."





GARRET DUNN is impressed by the dope limo for COSTA RICA'S CALL CENTER guests.



The video begins with a smart question, "What's up Costa Rica's Call center?"  Garret Dunn is the Director of Finance & Strategy at Cameo HQ in Chicago. He started out as the



Finance & Strategy Manager in 2019, but after a solid nine months, he earned a promotion to lead the finance team. Well done.

"This is a message from me, Garret. Booked by your boss, Richard." CCC likes to go the extra mile for their staff and clients. The CEO enjoys having personal videos made to enhance morale and motivate the telemarketers. We continue our outreach to other business executives in all verticals that like to make shout outs to Ticos.



"Big congrats to all you guys for your 12th year in business." As an alumni of the University of Iowa - Henry B. Tippie College of Business, Garret can appreciate the struggle, risk and joy in creating a business that can endure the test of time. The offshore business outsourcing industry is very competitive. The luxury of a track record with the addition to the CEO on site, has ensured CCC the stable foundation to last over a decade in telemarketing services.



"I hear you got a classic art deco building, neon marquees, jukebox arcade, 11 pinball machines, 50's cafe." Obviously, any successful individual finds the time to balance their work with fun. CCC encourages a retro gamification free play arcade experience. The call center is known for the best company culture where the boss not only knows your name, but will play pinball and pacman with you as well to relax and bond.



Garret sees the advantage of a classic ride when he said, "Vintage 300D Mercedes Limo. That all sounds dope." All special guests are met at SJO for a memorable ride in luxury and comfort. The 1984 Lang is ready for a straight shot to the beach or a leisurely ride in the mountains.



"Big congrats on the 12th year. I think that is pretty impressive." Any business leader can understand what it takes to make it. Garret is a professional that can spot talent and encourage his network to continue winning.



"The video concludes with a final thought for the local Ticos, " Big fan of Costa Rica myself and Pura Vida."



The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida GARRET.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/dmiHf2whIXg


FRENCY from the movie GREASE sings do wop for COSTA RICA'S CALL CENTER f...









The amazing personal shout out begins with style, "Richard, the best boss asked me, Frenchy, to give a call out to COSTA RICA'S CALL CENTER Grease T-Brids." Edith Conn Bernstein professionally known as Didi Conn, is an American actress, best known for her work as Frenchy in Grease,



"Congratulations on your 12th year anniversary." CCC appreciates the acknowledgement from a special star. When a movie or an offshore telemarketing service shows endurance, it proves that the foundation was strong to compete in Hollywood and the BPO industry. Grease continues to shine with old and new fans alike.



"He says he has the coolest staff around." Hearing that from an original Pink Lady is a huge compliment since the were the most popular girls at Rydell High. Hearing Frecny call us "cool" only ensures that CCC has the best call center agents that have produced the most effective office culture. Edith Bernstein was born in Brooklyn, New York City and knows how to handle herself in NYC and Hollywood.On November 13, 2008, she was named national celebrity spokesperson for Autism Speaks.



"And I can't get over...what an accomplishment. 12 years. Wow!" Conn made her debut as an actress in the 1960s and is still working and very popular today. Anyone that can celebrate a work milestone deserves recognition and respect when competing for a role on the big screen or a perfectly executed cold call close over the phone. Both show talent, skill and the ability to act professionally. Conn provided the voice for Raggedy Ann in the animated feature Raggedy Ann & Andy: A Musical Adventure (1977). Her voice is one of her trademarks. She appeared as a celebrity guest on game shows like Match Game, The $20,000, $25,000, $50,000, and $100,000 Pyramids, Chain Reaction, and Go



"I hear you have a classic art deco building. Neon marquees." Grease showed the world how society looked in the 1950s. CCC wanted to make Barrio Aranjuez shine with a classic building that makes a statement and has given the artist culture in Central America a solid example of class and taste. In January 2016, Conn had a cameo as Vi in the Grease: Live television special on Fox, thus being the only actress to appear in all three screen adaptations of the franchise.



"Jukeboxes, arcades, 11 pinball machines?" In 2018, it was announced that Conn would be a contestant on the eleventh series on Dancing on Ice. At 67, she was the oldest person ever to have competed in the show.



"And a 50's cafe" . It my not be the Frosty Palace when Danny and Sandy share a shake, but we do offer the best double cheeseburgers in San Jose.



"Vintage Mercedes Limousine. Wow. This sounds fantastic." We enjoy picking up our guests in style from SJO  for a comfortable trip the the closest beach. On September 27, 2008, Conn performed with David Shire and Lynne Wintersteller at a benefit performance for Barack Obama in Nyack, New York. I am sure she arrived at that event in style as well and can understand the importance of luxury transportation.



"Well I say A-wop-bop-a-loo-bop-a-wop-bam-boom!" Not only do we get a sweet shout out, but Frenchy breaks into a classic 1950s song to top it off.



The video continues with one huge compliment for the leader of CCC, "To his cool staff from your Richard. The best boss." Your acknowledgement is much appreciated.



In conclusion, DIDI finishes her message with one special gift when she says, "All my love."





The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida DIDI.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/lbfjuCIKZAc