FRENCY from the movie GREASE sings do wop for COSTA RICA'S CALL CENTER f...

The amazing personal shout out begins with style, "Richard, the best boss asked me, Frenchy, to give a call out to COSTA RICA'S CALL CENTER Grease T-Brids." Edith Conn Bernstein professionally known as Didi Conn, is an American actress, best known for her work as Frenchy in Grease,



"Congratulations on your 12th year anniversary." CCC appreciates the acknowledgement from a special star. When a movie or an offshore telemarketing service shows endurance, it proves that the foundation was strong to compete in Hollywood and the BPO industry. Grease continues to shine with old and new fans alike.



"He says he has the coolest staff around." Hearing that from an original Pink Lady is a huge compliment since the were the most popular girls at Rydell High. Hearing Frecny call us "cool" only ensures that CCC has the best call center agents that have produced the most effective office culture. Edith Bernstein was born in Brooklyn, New York City and knows how to handle herself in NYC and Hollywood.On November 13, 2008, she was named national celebrity spokesperson for Autism Speaks.



"And I can't get over...what an accomplishment. 12 years. Wow!" Conn made her debut as an actress in the 1960s and is still working and very popular today. Anyone that can celebrate a work milestone deserves recognition and respect when competing for a role on the big screen or a perfectly executed cold call close over the phone. Both show talent, skill and the ability to act professionally. Conn provided the voice for Raggedy Ann in the animated feature Raggedy Ann & Andy: A Musical Adventure (1977). Her voice is one of her trademarks. She appeared as a celebrity guest on game shows like Match Game, The $20,000, $25,000, $50,000, and $100,000 Pyramids, Chain Reaction, and Go



"I hear you have a classic art deco building. Neon marquees." Grease showed the world how society looked in the 1950s. CCC wanted to make Barrio Aranjuez shine with a classic building that makes a statement and has given the artist culture in Central America a solid example of class and taste. In January 2016, Conn had a cameo as Vi in the Grease: Live television special on Fox, thus being the only actress to appear in all three screen adaptations of the franchise.



"Jukeboxes, arcades, 11 pinball machines?" In 2018, it was announced that Conn would be a contestant on the eleventh series on Dancing on Ice. At 67, she was the oldest person ever to have competed in the show.



"And a 50's cafe" . It my not be the Frosty Palace when Danny and Sandy share a shake, but we do offer the best double cheeseburgers in San Jose.



"Vintage Mercedes Limousine. Wow. This sounds fantastic." We enjoy picking up our guests in style from SJO  for a comfortable trip the the closest beach. On September 27, 2008, Conn performed with David Shire and Lynne Wintersteller at a benefit performance for Barack Obama in Nyack, New York. I am sure she arrived at that event in style as well and can understand the importance of luxury transportation.



"Well I say A-wop-bop-a-loo-bop-a-wop-bam-boom!" Not only do we get a sweet shout out, but Frenchy breaks into a classic 1950s song to top it off.



The video continues with one huge compliment for the leader of CCC, "To his cool staff from your Richard. The best boss." Your acknowledgement is much appreciated.



In conclusion, DIDI finishes her message with one special gift when she says, "All my love."





The entire staff at COSTA RICA'S CALL CENTER  appreciates the time and effort in making this video. Stay safe and Pura Vida DIDI.



COSTA RICA'S CALL CENTER FAN PAGE:

https://www.facebook.com/groups/23284906585

www.COSTARICASCALLCENTER.COM

https://youtu.be/lbfjuCIKZAc

DESARROLLO DE SOFTWARE COSTA RICA'S CALL CENTER

Centro de llamadas offshore de programación de computadoras



Nuestro departamento de TI cercano al centro de llamadas de Costa Rica cuenta con un equipo integrado de técnicos bilingües de BPO, diseñadores creativos, escritores, programadores y profesionales de marketing que saben todo sobre tecnologías y negocios de Internet para obtener resultados en línea. Recibirá acceso inmediato a los expertos en hardware y software del centro de llamadas de América Central y a los rápidos tiempos de resolución. Proporcionamos mantenimiento de la red en alta mar las 24 horas y soporte de software operativo para los activos de TI subcontratados de su empresa con un tiempo de respuesta objetivo de 30 minutos.



La externalización de nuestros servicios de consultoría de red es solo una parte de nuestra cartera de servicios de red. No solo definimos estrategia y diseño de alto nivel, sino que también ofrecemos diseño lógico y físico, servicios de implementación y administración continua de la red. Nuestros profesionales latinoamericanos tienen una amplia experiencia en tecnología de redes y configuraciones CISCO. Con nuestros paquetes completos de nearshore, puede obtener alojamiento que incluye el registro de nombres de dominio, direcciones de correo electrónico, estadísticas web, bases de datos en línea, chats, foros y scripts en línea. Nuestro centro de llamadas le ayudará a examinar su e-business y la infraestructura de red.



La diversidad bilingüe caracteriza los entornos de TI de hoy. Las implementaciones de servidor, almacenamiento y sistema de red van desde servidores de archivos básicos hasta centros de datos de misión crítica. Sus necesidades de soporte técnico varían con su entorno. Confíe en el Centro de llamadas de Costa Rica para obtener la asistencia técnica rápida y necesaria para garantizar la estabilidad y confiabilidad de sus sistemas.



Soporte del Sistema de Call Center de Costa Rica:



Administración de red.

Especialista en redes informáticas.

Cisco Routing y sitching.

Seguridad de Cisco.

Configuración de servidores para múltiples propósitos.

Solución de problemas de Windows.

Bases de datos de Microsoft SQL.

Bases de datos MySQL.

Software personalizado para su negocio.

Visual Basic, PHP, ASP, .Net.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/DQF1580kfqY

QUALITY ASSURANCE DEPARTMENT COSTA RICA'S CALL CENTER

Bilingual BPO Quality Assurance



It is very important for our clients to clearly understand the accuracy of call center QA and what is involved in order to achieve desired results. The exact method of QA is very meticulous and involves an abundant amount of testing, planning and customization of telemarketing reports. There is an extensive process of trial and error in order to highlight areas of phone skill improvement with the ability to enhance a BPO agent’s telemarketing or customer service potential on the phone. A proficient outsourcing call center quality assurance program must be consistent and repeatable in order to be effective.

Our Central American bilingual Quality Assurance (QA) program enhances the performance of your outsourcing campaign by implementing a structured and systematic monitoring of your call center agent’s phone skills. Costa Rica’s Call Center can provide for your analysis a detailed evaluation of the various aspects of your BPO nearshore project including: rhetoric, presentation, customer feedback and especially standard offshore call center metrics.



Costa Rica’s Call Center has the necessary BPO call monitoring equipment for a customized QA program. If your company has a QA system already in place and would like to expand the responsibility to our Latin American call center by outsourcing, it will be very easy process to configure your software to work with our IT Department’s servers and telemarketing equipment. By investing in offshore QA, you will have a stronger quality control of your dedicated bilingual call center telemarketers.



Costa Rica’s Call Center QA Department mentally prepares the telemarketing agents in the implementation of automated call recording systems and why it is an essential part of the agent’s professional call center growth. Every outsourced campaign establishes a unique mixture of concepts for quality monitoring followed by an intense training session to learn the process. In order for your employees to play an important role in quality improvement, they will be required to understand clearly the defined goals of your outsourced campaign and to be accountable for all their phone calls. As soon as the bilingual call center agent appreciates the fact that quality checking would enhance customer service and performance metrics, they can begin to play a more vital role when representing your company on the phone.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/xep4OyYItXQ

SCRIPT WRITING COSTA RICA'S CALL CENTER

Telemarketing Script Writing for Bilingual Call Centers



Our extensive call center industry experience has shown that a percentage of small companies that launch their own phone campaign place very little consideration into the telemarketing script itself. The attempt is respectable, but after long days on the phone and not accomplishing the desired results, most come to know that telling is not selling on a phone call. A checklist of products and services with a polite introduction may work occasionally, but the majority of people are numb from telemarketers before they can get through a presentation. Once we enhance your outsourcing telemarketing script, your bilingual dialogue will move to the next phase of communication. As a value added benefit, your customer service or sales script is included free of charge with any Costa Rica’s Call Center nearshore BPO campaign.





Call Center nearshore script development is an art for telemarketeres and bilingual customer service agents. Many great outsourcing scripts have been created at Costa Rica’s Call Center to prepare our Central American agents to read with conviction, make the sales presentation sound sincere and move a conversation forward towards a close. Yes, some bilingual agents are born with a charming personality and natural communication skills. Even Hollywood movies glorify offshore telemarketers that sound glib on the phone and close on the first call. Our telemarketing agents are so confident in the communication tools they have been given that they smile when they dial.



Our BPO strategic rhetoric will decrease the percentage of rude hang-ups while keeping the conversation interactive and interesting for the client. All call center scripts are written to sound like the customers were actually looking forward to the call. Our nearshore call center has adopted the adage that strangers are friends who have not met yet. Unique call strategies are specifically created to get the client’s attention and establish an interest within the first 20 seconds of conversation. We are aware that a percentage of telemarketing calls will result in a hang up regardless of what is being said and, with that in mind, we will implement a tactful questioning defense with strategically placed pauses to keep potential customers talking.



Once our Latin America call center gets started, our experienced telemarketing script development team will need to ask you many detailed questions, which will provide us with the information we need to perfect your BPO plan. All customer service scenarios will be written into different types of dialogues and accessible for when a rebuttal arises. Your script will be structured to place the telemarketer ahead of the client so we can address their upcoming questions or concerns effortlessly and move forward. Before a single outsourced phone call is made, we will forward the first draft to your attention for review and comments. If necessary, we will make all necessary revisions and provide you with a final telemarketing script for your approval. The nearshore options for your script may vary depending on need and contact. For example, we are able to produce scripts for a first time call or a two call close script when a potential customer calls you back.





CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.





The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.



COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/SAdK0sJxFDg

CEO at Social Authentic Media, Noah Sloane, gives a R rated shout out t...

"I just wanted to say congrats on your ten year anniversary in business. That's fu@k!ng, oh can i say that...huge."

CEO at Social Authentic Media, Noah Sloane, gives a R rated shout out to Costa Rica's Call Center.

The #5 Podcast on Itunes Business influencer starts off the video super calm and cool as he says, "What's up guys?" Which in turn is followed up with Noah's own introduction and business background to promote his own credibility, " I am the founder and CEO of social authentic media".

The personal message takes a awakening turn as Noah gets real with his fans, "I just wanted to say congrats on your ten year anniversary in business. That's fu@k!ng, oh can i say that...huge." Yes you may and yes it is. Sometimes, blunt language can not only capture the moment, but put the proper emphasis in the statement. Well done Noah.

Noah continues to share his mutual interests with CCC as he talks about our perks and benefits for employees and VIP visitors, " I hear you guys have the coolest art deco building, neo marquees, retro arcade, pinball machines, 50's cafe and a classic limousine for guests".

The shout out winds down with Noah wishing us well and hoping to make a trip to Central America one day."I actually want to come and visit. Congrats anyways"

The entire staff at CCC really appreciates the hard work and time you have invested in making this video. PURA VIDA NOAH. 

https://www.youtube.com/watch?v=9F9JoSvNlDg&feature=youtu.be

http://www.costaricascallcenter.com

5 PINBALL MACHINES COSTA RICA

COSTA RICA PINBALL MACHINE COLLECTION BY RICHARD BLANK A smart motivational technique used for CCC BPO agents is to compete on the machines in the game room. One way in which a telemarketer's confidence could be made stronger or broken down is through an arcade experience during their work day. Costa Ricans have courage and can back up their swagger on the phone after dominating the video games during their scheduled breaks. In the competitive offshore outsourcing call center arena, CCC has an advantage over the rest in Costa Rica by creating a strategic play environment.

High end arcade video games will reinforce a call center agent's focus, mind set to win and motor skills while off of the phones during their free time. The most important virtue is to show a solid habit of good sportsmanship regardless of the outcome of the games in the arcade. More new friendships have blossomed in the game room at CCC call center Costa Rica.

Our entire staff has concluded that an immediate visual stimulation combined with a conditioned manual stimulation in gaming added a very special ingredient to our nuance at CCC.

To date, Costa Rica's Call Center is the only BPO in Central America with a retro arcade game room, period. The average age of our Costa Rican call center agents correspond with the virtual gaming boom. Every CCC agent that grew up mastering Nintendo has amazing skills and a strategic thought process.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

1964 WURLITZER JUKEBOX AND DOUBLE BLACK TIE SLOT MACHINE COSTA RICA

CCC continues to build a solid vintage arcade game room. Besides the free play video games and pinball machines, we have invested in amazing jukeboxes to enjoy as well . The classic slot machine is currently just for display since there is no gambling at our call center.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

DOCTOR WHO PINBALL COSTA RICA

CALL center agents need to relax on break. American pinball machines have become a norm at CCC. All video games, pinball machines and rockola jukeboxes are free to all employees.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

BARRIO ARANJUEZ COSTA RICA'S CALL CENTER

ART DECO BUILDING WITH CLASSIC NEON MARQUEE. The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by CCC.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

COSTA RICA NEON BARRIO ARANJUEZ

Beautiful art deco marquee in barrio aranjuez, costa rica.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

BARRIO ARANJUEZ COSTA RICA ART DECO BUILDING

art deco style and design in Costa Rica.

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com