JACKIE "THE JOKE MAN" MARTLING TEASES TICO TELEMARKETERS AT COSTA RICA'S...

"HEE HEE" is exactly how the  stand-up comedian, writer, radio personality, and author begins with the classic Jackie chuckle and million dollar grin. 

"Hi. I am Jackie the Joke Man Martling with a huge congratulations to COSTA RICA'S CALL CENTER." John Coger "Jackie" Martling, Jr. is best known as the former head writer for The Howard Stern Show from 1983 to 2001. The staff at CCC appreciates the personal shout out from an old school legend.

"Celebrating their 12th year in business." Jackie can understand the competitive BPO industry and what it takes to have the endurance to fulfill the needs of clients that offshore services. Born and raised on Long Island, New York, THE JOKE MAN began a career in stand-up comedy in 1979, developing a blue comedy act in local venues. Since his departure from The Howard Stern Show, Martling has undertaken various projects, including acting roles in television and film, and continues to perform stand-up.

The radio comedian continues his soft jab at the 12 years business milestone, "That is almost a dozen. HEE HEE."

"What a place!" The Joke Man loves a happy work environment and it showed in his own determination. Howard Stern took a liking to Jackie's jokes and invited him on as a guest in February 1983. After becoming a weekly personality, he worked "on the come" hoping for a permanent position with Robin Quivers, Fred Norris and Baba Booey. Stern created a popular segment titled "Stump The Comedian". This joke contest had fans and caller to the show challenge Martling to finish a joke while providing the punchline. If Jackie failed, the caller would win a prize.

"classic art deco building, neon marquees, jukebox arcade, 11 pinball machines" Jackie's taste and style was a huge influence on the show. Jackie also was famous for his after work adventures.He became known as the head writer who would take lines written by himself and sound effects and producer Fred Norris and "determine what goes in front of Howard.

"A 1950s cafe to die for!" Obviously, Jackie knows that a good double cheeseburger can be found in Central America and worth the trip.

"and vintage Mercedes limousine for VIP guests" Since Howard has Ronnie the Limo driver, Jackie knew the importance of having the talent arrive to the studio in style. CCC goes the extra mile by ensuring that our clients, guests and the lucky chosen get picked up at SJO in luxury, style and elite comfort.

"Me, I don't work. I sleep late." Since Jackie's retirement, he does not have to get up anymore at 4AM to make it to the studio on time. A two-day special on the JOKE MAN'S time on the show titled Stern Spotlight: Jackie Martling aired in May 2007.

Nearshore business process outsourcing gives the clients many options when choosing the right location. Jackie backs up his statement on why CCC is the right choice when Human Resources decides to hire telemarketers when he says, "But why would you go anywhere else? " 

Jackie concludes his personal shout out by wishing us well, "COSTA RIA'S CALL CENTER.12 years. Congratulations."

The video ends with a giggly smile.

COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/vPZF7I0wAik

ESCRITURA DE SCRIPTS COSTA RICA'S CALL CENTER

Escritura de scripts de telemarketing para centros de llamadas bilingües

El desarrollo de scripts nearshore de Call Center es un arte para telemarketeres y agentes bilingües de servicio al cliente. Se han creado muchos excelentes scripts de outsourcing en el Call Center de Costa Rica para preparar a nuestros agentes centroamericanos para leer con convicción, hacer que la presentación de ventas suene sincera y adelantar una conversación. Sí, algunos agentes bilingües nacen con una personalidad encantadora y habilidades de comunicación natural. Incluso las películas de Hollywood glorifican a los televendedores en alta mar que suenan glib en el teléfono y se cierran en la primera llamada. Nuestros agentes de telemarketing tienen tanta confianza en las herramientas de comunicación que se les ha dado que sonríen cuando marcan.



Nuestra retórica estratégica de BPO disminuirá el porcentaje de interrupciones bruscas mientras mantiene la conversación interactiva e interesante para el cliente. Todas las secuencias de comandos del centro de llamadas están escritas para que suenen como si los clientes realmente esperaran la llamada. Nuestro centro de llamadas nearshore ha adoptado el adagio de que los extraños son amigos que aún no se han conocido. Las estrategias de llamadas únicas se crean específicamente para captar la atención del cliente y establecer un interés dentro de los primeros 20 segundos de conversación. Somos conscientes de que un porcentaje de las llamadas de telemarketing resultará en un bloqueo independientemente de lo que se diga y, con eso en mente, implementaremos una defensa de cuestionamiento discreta con pausas estratégicamente ubicadas para mantener a los clientes potenciales hablando.



Una vez que comience nuestro centro de llamadas en América Latina, nuestro experimentado equipo de desarrollo de guiones de telemarketing tendrá que hacerle muchas preguntas detalladas, que nos proporcionarán la información que necesitamos para perfeccionar su plan de BPO. Todos los escenarios de servicio al cliente se escribirán en diferentes tipos de diálogos y serán accesibles para cuando surja una refutación. Su guión se estructurará para colocar al vendedor por teléfono antes que el cliente, de modo que podamos abordar sus próximas preguntas o inquietudes sin esfuerzo y seguir adelante. Antes de realizar una única llamada externa, le enviaremos el primer borrador a su atención para que lo revise y comente. Si es necesario, haremos todas las revisiones necesarias y le proporcionaremos un script de telemarketing final para su aprobación. Las opciones de nearshore para su script pueden variar según la necesidad y el contacto. Por ejemplo, podemos producir scripts para una primera llamada de tiempo o un script de cierre de dos llamadas cuando un cliente potencial le devuelve la llamada.



Nuestra amplia experiencia en la industria del centro de llamadas ha demostrado que un porcentaje de las pequeñas empresas que lanzan su propia campaña telefónica ponen muy poca atención en el propio script de telemarketing. El intento es respetable, pero después de largos días en el teléfono y no logrando los resultados deseados, la mayoría llega a saber que decir no es vender en una llamada telefónica. Una lista de verificación de productos y servicios con una presentación educada puede funcionar de vez en cuando, pero la mayoría de las personas están adormecidas por los vendedores por teléfono antes de poder acceder a una presentación. Una vez que mejoremos su script de telemarketing de outsourcing, su diálogo bilingüe pasará a la siguiente fase de comunicación. Como beneficio de valor agregado, su script de servicio al cliente o de ventas se incluye de forma gratuita con cualquier campaña de BPO nearshore de Call Center de Costa Rica.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/ruxWZIP3rbQ

DATA ENTRY COSTA RICA'S CALL CENTER

Bilingual Call Center Data Entry



Our highly trained bilingual call center agents can easily fulfill these tasks full time for a fraction of the price in the United States. Our Latin American outsourcing Data Entry department can input reference numbers, third party contact information, sales orders, inventory and supply reports, expenses and anything else that your company requires, documented and organized in either English or Spanish, or both.



Costa Rica’s Call Center is capable of supplying a large number of prequalified bilingual data entry clerks for your growing outsourced campaign. For smaller companies, we can arrange if needed, a temporary solution to put into use during a fast growth period. For larger BPO nearshore projects that require continuous amounts of data to be transferred, we are able to staff our Central American call center on a permanent basis depending on the size and scale of your outsourcing needs.



Offshore bilingual data entry for call centers requires a rigid concentrated focus as well as a reliable BPO structure to be truly effective and time sensitive. Spelling, punctuation and grammar skills are vital for accuracy, as is confidence in dealing with standard office equipment and the procedures attendant to each application. Many tasks still involve a thorough review of the initial results to confirm the accuracy of the data entered and to manually key in any missed or inaccurate information. Sensitive or vital information is examined multiple times during the call center process prior to being finally accepted and passed upon.



By taking advantage of the new outsourcing reporting technology and numerous internet applications during the past few decades, hand-written documents are becoming less common in the business world and have declined in modern times. Costa Rica’s Call Center makes it easier for companies looking to use a nearshore center to focus their attention on tasks with greater priority and not invest the time, resources and capital on higher paying positions at corporate to enter one’s own data.



Our offshore Human Resources Department specifically hires bilingual call center agents with proven prior data entry experience, without exception. All call center candidates must possess advanced skills in keyboarding and in the use of word processing, spreadsheet, and database management in order to join our BPO organization and work on any outsourced nreashore campaign.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/vSaSpxQCsjY

CUSTOMER SERVICE COSTA RICA'S CALL CENTER

A thank you for the customers time is required and made on every customer service call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your customer support.At CCC , we are convinced that making a high quality telemarketing phone call makes more logical sense than cutting a call short to make a daily BPO call quota. We train our bilingual call center team to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each interaction.

We clearly understand the importance of minimizing call center handling time on the phone while still offering exceptional service. A comprehensive analysis of different calls lengths will be conducted and results sent directly to you for review. Costa Rica’s Call Center wants you to feel more secure knowing that your Latin America Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention.

CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.





The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.



COSTA RICA'S CALL CENTER

https://www.COSTARICASCALLCENTER.COM

https://www.facebook.com/groups/23284...

SCREECH from Saved by the Bell wants a limousine ride in Costa Rica!

SCREECH from Saved by the Bell wants a limousine ride in Costa Rica!



The famous child actor, Dustin Diamond starts off the video by saying, "Hello Costa Rica"



Dustin immediately reverts back into the lovable Samuel "Screech" Powers when he shouts out his famous phrase, "Zoinks! " . A breakthrough role that he held for 13 years in Saved by the Bell. The show originated from its beginning as Good Morning, Miss Bliss (1988–89) through its final incarnation, Saved by the Bell: The New Class (1994–2000).



 "Screech saying hi to the call center staff". The comedian continues his positive tone by motivating our telemarketers and the response was overwhelming. The hoards of Central American fans grew up watching him in both English and Spanish voice over episodes.



"And Richard the boss. He is no Belding. But he can be a Big Bopper if he wants." Wow. What a compliment when compared to the famous principal of Bayside High School and his acceptance by Zack, Screech and the gang. The Boss has accepted your blessing and per your suggestion, will add a BIG BOPPER double cheeseburger to the Costa Rica 50's cafe menu.



"Hey, I heard you are celebrating your 10th year anniversary in business." Dustin gave 100% to his character and showed unconditional loyalty to the show. His solid run made him an instant legend  for Generation X and a fine example for solid work ethics in a demanding industry. CCC appreciates the acknowledgement and can place value in his opinion regarding the competitive outsourcing industry.



"Congratulations. A decade o' Biz!" Screech knows when a company has the foundation to last and not just be saved by the bell when things get tough.



Growing up in the 1980s, Dustin enjoys a taste of classic retro extras that our call center offers. He makes mention of our office perks, "I heard all about your classic art deco building, your neon marquees, your jukebox arcade."



"11 pinball machines. That is pretty awesome!" Obviously, Screech can clearly see how the staff and guests are treated at CCC. In 2009, Dustin Diamond published an inside story of the show's cast and crew, from his point of view, titled Behind the Bell. His first hand interpretation of a healthy work environment was overshadowed by the pressure of Hollywood and childhood stardom. The essence of a happy organization rests on the ability to have the coworkers mingle in a safe, fun and pro active environment. A free play gamification call center was created and is known as the one of the most enjoyable company break rooms in Latin America.



"And your 50s' cafe. Is it like the Max? Cause that sounds pretty dope!" Nothing can compare to your after school hang out where "Zack Attack" held their concerts. Yet, CCC has managed to include an authentic 1950s style restaurant for our hungry staff and the adorning public in Barro Aranjuez to enjoy.



"And ah, your vintage Mercedes limousine which I am told is for VIP guests." Dustin has enjoyed his share of first class transportation during his filming, club dates and public relations events. CCC thrives to offer a classic and first class experience from the moment one steps off a plane at SJO until they arrive at our door in style.



The video ends with a limo request from Screech,"Does that mean I can't ride? Does that mean I can't ride? Let me ride!"



https://youtu.be/VXPAZ0z7sTo

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585