Wednesday, January 31, 2024
Tuesday, January 30, 2024
No Pressure No Diamonds Podcast. Mastering Verbal Tell Signs and sharing...
No Pressure No Diamonds Podcast. Mastering Verbal Tell Signs with CEO Richard Blank
Weekly Entrepreneurship talks. Tips to get going in business or get to the next level in business by people that are actually in the trenches every day.
Elevate your experience, connect with fellow enthusiasts, and dive deeper into the world of business success. Join 'The Diamond Mind' today and be part of a thriving community that shares your passion for podcasting and personal growth!
Welcome to The No Pressure No Diamonds Show, join C-suite minority entrepreneurs Alex Rose and Thomas Solano as they offer a unique glimpse into their remarkable business journey. With a wealth of experience and a passion for innovation, Alex and Thomas share invaluable insights on how they navigated the challenges of entrepreneurship. Gain firsthand knowledge of their strategic decision-making, leadership philosophies, and the diverse perspectives that have propelled their success. Tune in to discover the secrets behind their inspiring rise in the business world.
Our Mission For Urban & Black Podcast Creators
So easy to get distracted these days.
With the world going through such a drastic shift how do we keep our focus?
In this podcast you will hear from host Alex Rose and co-host Thomas Solano, fellow entrepreneurs that have dealt getting distracted and learned how to pivot to gain traction in their lives. This podcast is for the up and coming entrepreneur, work-preneur, that is hungry and wants to hear from someone ‘growing’ through DISTRACTION.
Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica.
While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.
Mastering Verbal Tell Signs with CEO Richard Blank. The No Pressure No Diamonds Podcast.
https://youtu.be/GgjBqPD94YE?si=Z4cXCj5w2doW5FFQ
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #nopressurenodiamondspodcast
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
Thursday, January 25, 2024
The Network of Awareness Podcast. Special guest Richard Blank's "Unconditional Salvation" with a bang.
Meet ORRA, a Podcaster, truth-seeker & visionary who understands that recognizing the presence of truth is essential to our awareness of the world we inhabit.
ORRA starts Season 4 "Unconditional Salvation" with a bang interviewing Richard Blank a man on a mission to serve others and get's the most out of this experience called life
The Network of Awareness offers listeners an authentic opportunity for critical thinking.Discussing Social, Spiritual & Self - Awareness with a Common-sense approach towards the challenging times in USA Society & Culture. In-depth interviews with interesting ppl from around the world.
We pursue knowledge to expose toxic conditioning, propaganda and global lies, inspiring you to gain critical thinking for a meaningful reality rooted in universal truths and empowering awareness."
Our mission is to explore conscious minds, by uncovering the intracaies of Social Science, Society and Culture, plus Spirituality.
The Network of Awareness Radio Podcast that plays independent music of different genres & ORRA The Informationalist gives a common sense approach in revealing truths & lies in the USA & abroad, thru interviews, music & monologues.The world is place of uncertainty and lies! We present information for critical thinkers and listeners to gain an understanding of what is True! "It makes sense with common sense."
About The Podcast & Our Mission
Discussing Social, Spiritual & Self - Awareness with a Common-sense approach towards the challenging times in USA Society & Culture. In-depth interviews with interesting ppl from around the world.
Knowing the truth and recognizing its presence is essential to our awareness of the world we are born on and come to know. The truth is that the world is not as perfect as we are inclined and led to believe. To find the absolute truth these days takes purposeful, intentional work. There is a lot of misinformation out on the web, and it can be hard to sort through all of it to find the truths we desire. The NOA Podcast offers a unique opportunity for critical thinkers and those with common sense who want to dig deeper into the next level of those truths and lies.
Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica.
While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.
The Network of Awareness Podcast. Season 4 Episode 1. "Unconditional Salvation" with a bang.
https://youtu.be/X5RO5KL4WcE
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #networkofawareness
https://youtu.be/1ksoMr5IxpA?si=nve-VmEbdqVoX9zf
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
https://www.tiktok.com/@orra_informationalist/video/7156252793047895342
The Network of Awareness Podcast. Season 4 Episode 1. "Unconditional Sal...
The Network of Awareness Radio Podcast that plays independent music of different genres & ORRA The Informationalist gives a common sense approach in revealing truths & lies in the USA & abroad, thru interviews, music & monologues.The world is place of uncertainty and lies! We present information for critical thinkers and listeners to gain an understanding of what is True! "It makes sense with common sense."
ORRA starts Season 4 "Unconditional Salvation" with a bang interviewing Richard Blank a man on a mission to serve others and get's the most out of this experience called life.
Tuesday, January 23, 2024
Redefining Success: A Tale of Entrepreneurship and Pinball Passion
Forget suits and boardrooms, grab your sunscreen and flip-flops! The ET Project takes a virtual trip to Costa Rica's bustling capital, San Jose, to chat with an icon – Richard Blank. He's not just a business leader, he's the king of pinball and vintage jukeboxes, injecting playful energy into his thriving call center empire.
Richard's story is a wild ride from Philadelphia streets to Central American success. Learn how he turned telemarketing into a dance of empathy, built a company on passion and cash, and discovered that happiness is the secret sauce to leadership.
Get ready for laugh-out-loud lessons about gamification, overcoming expectations, and why life's a playground, not a pressure cooker. So crack open a fresh coconut, settle in, and let Richard's infectious enthusiasm guide you on this tropical adventure filled with business wisdom and a whole lot of fun!
0:00 Intro
1:54 Introducing Richard Blank
6:00 Richard's belief system
14:01 Core lessons learned
18:01 Starting own Business
24:27 Call center Business
28:13 Difference towards general populace in BPO industry
33:55 4 to 600 calls a day
38:08 Pinball Wizard
43:43 Final word of wisdom
45:05 Connect with Richard
46:03 Outro
Monday, January 22, 2024
INTERVIEW w/ Richard Blank
In this episode, Sara Nunez interviews Richard Blank, who shares his unique journey from the United States to Costa Rica and his experiences in telemarketing and restoring jukeboxes. Richard discusses the challenges and rewards of telemarketing, the importance of building rapport with customers, and strategies for dealing with rejection. He also shares his passion for restoring jukeboxes and his plans for the future, including creating educational toys for children. Throughout the conversation, Richard emphasizes the power of manners, energy, and listening in sales.
Friday, January 19, 2024
#88: Unicorn Round Up: Working through Workplace Gossip
Welcome to the Finding the Unicorn in You Podcast!
On a recent Finding the Unicorn in You podcast, host Dr. Jaime Raygoza gathered a panel of experts to unpack the complex dynamics of workplace gossip. With insights from publishing consultant Julie Coraccio, adulting coach Sara Deacon, and call center CEO Richard Blank, this unicorn roundup explores gossip's roots, risks, and strategies to redirect its power.
THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche with Richard Blank
Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns.
In this episode he shares
- Chaos represents Character
- Plants seeds to grow trees
- Be an Active listener
Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business.
Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute.
Showcase your niche! Be a guest on a Podcast!
Are you an entrepreneur struggling to find your Niche?
Are you an entrepreneur who has Nailed Your Niche but struggling to find your ideal clients?
Learn how to Nail your Niche and Give your Business a Voice.
I'm MUNIRA ZAHABI, aka THE NICHE NAVIGATOR
Subscribe if you're looking for:
• INSPIRATION
• ENTHUSIASM
• COLLABORATION
• RAPPORT BUILDING
• SYNERGY
MISSION: Empower entrepreneurs to share their expertise, enriching discussions with valuable insights.
VISION:
1. Inspire entrepreneurs to utilize the OPA Principle - Other People's Audiences as a marketing tool.
2. Help entrepreneurs niche down and broadcast it.
3. Encourage entrepreneurs to expand their network by showcasing their expertise and nurturing diverse relationships.
VALUES: Confidence, Self Promotion, Networking, Relationship Building, Subject Matter Expert, Public Speaking
Thank you for being here!
I have always loved people and books!!!!
Being a life long reader and learner is deeply rooted in my DNA.
I love people and have a curious personality. I love cheering people and sharing tough love, and having an optimistic attitude are ALL part of who I am.
I still LOVE to people trying to get their next BIG WIN!
It’s the same part of me that can’t help but…
ANSWER strangers’ questions in Facebook groups.
REPLY back to every confused creator that reaches out being on a podcast.
SHARE with other entrepreneurs the literal ins and outs of how I create all of my content.
BUT, LET’S TAKE IT BACK A FEW STEPS…
BEFORE publishing 400+ podcast episodes & 400+ YouTube videos…
BEFORE being asked to speak on stages and podcasts...
BEFORE publishing an Amazon Best Seller…
Back in 2014...
I was a tired caretaker of a husband who had multiple health issues..
I was laid off my dream job....
I tried my hands at other corporate jobs that were not fulfilling me anymore.
So there I was...
Frustrated and tired ....
Soaking in all of the influencers like John Maxwell, Bob Proctor and Tony Robbins to name a few on a new platform ...podcasts!!!
I had my unique experiences
If they can do it I can to!!!
AND I DID!!
Now, I help entrepreneurs– Give their Business a Voice!
As The Niche Navigator I know what it’s like to try new things and put yourself out there. Sometimes things work.Sometimes they don’t.
“I don’t know what I’m doing,” was a phrase I played on repeat for many years. I’ve been all too familiar with feeling overwhelmed and frustrated.
So if you’re an entrepreneur who has ever felt like…
You are lost and overwhelmed trying to figure out a marketing strategy....
You need a plan to help you figure out what marketing strategy to create next....
You are confused about why you’re audience isn’t growing....
You know you are not connecting with your audience, but you’re not sure how to fix....
You need an optimistic cheerleader and a strategist “who’s been there” to help you breathe *LIFE* into your content.
You need an optimistic cheerleader and content-obsessed strategist “who’s been there” to help you breathe *LIFE* into your content.
Whether it’s collaborating together for an hour, 5 sessions, or hiring me to help you put you on a podcast– I have many options for us to work together to grow your business and serve your audience with confidence…
LET'S WORK TOGETHER
MUNIRA ZAHABI - CEO AKA The Niche Navigator
Born in Nairobi, and lived in Tanzania, I grew up seeing my parents and family members nurse a scarcity mindset and a belief system that left them behind in all decision making. My family members struggled and lacked the freedom to make their dreams a reality.
I wanted something for myself and has set my sails to navigating to achieving it.
Having moved to the USA as an immigrant, and worked in the corporate world, I have excelled in the field of sales and sales podcaster-ship.
Today, my motivation is the same as it was when I was a child bride. It is to live a life of choice and help others live their version of freedom as well.
That’s why I am known as The Niche Navigator.
My mission in life is to to help people eliminate their internal road blocks and transform their self-image, so that they can achieve the goals, lifestyles, and relationships, of their dreams.
I am the host of Munira's Musings – , the and the Author of The Philosophy of Niche Principles, Podcast with Purpose, Nail your Niche.
I have helped entrepreneurs believe in themselves, move forward from a broken relationship, improve relationships, navigate them to their niche, and start their own business and make dreams a reality and give their business a voice!
Helping people realize what they are capable of, and setting free from the invisible shackles is in what I do best!
I am a coach that will always see more in others than they see in themselves. Best of all , I have an inapt ability to show people just how amazing and great they actually
Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica.
How to handle call centers sales – A unique niche with Richard Blank and Munira ZahabiH
https://youtu.be/T70CFpUUJrU
While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #THENICHENAVIGATOR
Thursday, January 18, 2024
S03:04 [Richard Blank] Keys to Communication
Welcome to the Evolvepreneur Secrets Show
Join me today where we dig deep with our guests and get you the best concepts and strategies to fast-track your business.
My very special guest today is Richard Blank ...
Wednesday, January 17, 2024
THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche w...
THE NICHE NAVIGATOR .How to handle call centers sales . A unique niche with Richard Blank
Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns.
In this episode he shares
- Chaos represents Character
- Plants seeds to grow trees
- Be an Active listener
Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business.
Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute.
Showcase your niche! Be a guest on a Podcast!
Are you an entrepreneur struggling to find your Niche?
Are you an entrepreneur who has Nailed Your Niche but struggling to find your ideal clients?
Learn how to Nail your Niche and Give your Business a Voice.
I'm MUNIRA ZAHABI, aka THE NICHE NAVIGATOR
Subscribe if you're looking for:
• INSPIRATION
• ENTHUSIASM
• COLLABORATION
• RAPPORT BUILDING
• SYNERGY
MISSION: Empower entrepreneurs to share their expertise, enriching discussions with valuable insights.
VISION:
1. Inspire entrepreneurs to utilize the OPA Principle - Other People's Audiences as a marketing tool.
2. Help entrepreneurs niche down and broadcast it.
3. Encourage entrepreneurs to expand their network by showcasing their expertise and nurturing diverse relationships.
VALUES: Confidence, Self Promotion, Networking, Relationship Building, Subject Matter Expert, Public Speaking
Thank you for being here!
I have always loved people and books!!!!
Being a life long reader and learner is deeply rooted in my DNA.
I love people and have a curious personality. I love cheering people and sharing tough love, and having an optimistic attitude are ALL part of who I am.
I still LOVE to people trying to get their next BIG WIN!
It’s the same part of me that can’t help but…
ANSWER strangers’ questions in Facebook groups.
REPLY back to every confused creator that reaches out being on a podcast.
SHARE with other entrepreneurs the literal ins and outs of how I create all of my content.
BUT, LET’S TAKE IT BACK A FEW STEPS…
BEFORE publishing 400+ podcast episodes & 400+ YouTube videos…
BEFORE being asked to speak on stages and podcasts...
BEFORE publishing an Amazon Best Seller…
Back in 2014...
I was a tired caretaker of a husband who had multiple health issues..
I was laid off my dream job....
I tried my hands at other corporate jobs that were not fulfilling me anymore.
So there I was...
Frustrated and tired ....
Soaking in all of the influencers like John Maxwell, Bob Proctor and Tony Robbins to name a few on a new platform ...podcasts!!!
I had my unique experiences
If they can do it I can to!!!
AND I DID!!
Now, I help entrepreneurs– Give their Business a Voice!
As The Niche Navigator I know what it’s like to try new things and put yourself out there. Sometimes things work.Sometimes they don’t.
“I don’t know what I’m doing,” was a phrase I played on repeat for many years. I’ve been all too familiar with feeling overwhelmed and frustrated.
So if you’re an entrepreneur who has ever felt like…
You are lost and overwhelmed trying to figure out a marketing strategy....
You need a plan to help you figure out what marketing strategy to create next....
You are confused about why you’re audience isn’t growing....
You know you are not connecting with your audience, but you’re not sure how to fix....
You need an optimistic cheerleader and a strategist “who’s been there” to help you breathe *LIFE* into your content.
You need an optimistic cheerleader and content-obsessed strategist “who’s been there” to help you breathe *LIFE* into your content.
Whether it’s collaborating together for an hour, 5 sessions, or hiring me to help you put you on a podcast– I have many options for us to work together to grow your business and serve your audience with confidence…
LET'S WORK TOGETHER
MUNIRA ZAHABI - CEO AKA The Niche Navigator
Born in Nairobi, and lived in Tanzania, I grew up seeing my parents and family members nurse a scarcity mindset and a belief system that left them behind in all decision making. My family members struggled and lacked the freedom to make their dreams a reality.
I wanted something for myself and has set my sails to navigating to achieving it.
Having moved to the USA as an immigrant, and worked in the corporate world, I have excelled in the field of sales and sales podcaster-ship.
Today, my motivation is the same as it was when I was a child bride. It is to live a life of choice and help others live their version of freedom as well.
That’s why I am known as The Niche Navigator.
My mission in life is to to help people eliminate their internal road blocks and transform their self-image, so that they can achieve the goals, lifestyles, and relationships, of their dreams.
I am the host of Munira's Musings – , the and the Author of The Philosophy of Niche Principles, Podcast with Purpose, Nail your Niche.
I have helped entrepreneurs believe in themselves, move forward from a broken relationship, improve relationships, navigate them to their niche, and start their own business and make dreams a reality and give their business a voice!
Helping people realize what they are capable of, and setting free from the invisible shackles is in what I do best!
I am a coach that will always see more in others than they see in themselves. Best of all , I have an inapt ability to show people just how amazing and great they actually
Richard is a Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica.
How to handle call centers sales – A unique niche with Richard Blank and Munira ZahabiH
https://youtu.be/T70CFpUUJrU
While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica.
https://costaricascallcenter.com/en/outbound-bpo-campaigns/
#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #THENICHENAVIGATOR
Tuesday, January 16, 2024
Pura Vida CEO: Dialing Success in Costa Rica
Every once in a while, life works out in a kind of serendipitous way, where all the stars align without you even realizing it at the moment. That's what happened to Richard Blank, CEO of Costa Rica's Call Center. It started out with him taking an interest in Spanish as a teenager, and led to him being the CEO of his own company many years later.
On this episode of Business Talks with the Rebel Entrepreneur, learn about the power of mentorship from an early age, how empathy in the workplace can really be a game changer, and how taking a risk and moving across the world can take your life on the craziest and most rewarding adventures.
Monday, January 15, 2024
Your first 1000 clients podcast. From Employee-Employer-Leader:. Harness...
Business Owners of every kind will want to hear from some of the leading marketing, sales, growth and management experts in the world right here on Your First Thousand Clients! The show that gets you to YOUR first thousand clients and beyond!
Communication is key in every business, especially when done over the phone. If you are looking for ways to improve your communication skills and lock in those pitches, this is the podcast for you. In this episode, Richard Blank, CEO of Costa Rica's Call Center, runs through the process of prospecting and how you can build your vocabulary, actively listen, use the right tone of voice, and match the pitch and mood of your client. And their importance in making sure that you don't just have a productive and meaningful interaction but that your client walks away satisfied with your service and the company as a whole. He also shares insights on creating a culture that allows your team to build relationships, empowerment and drive ownership. Tune and learn how to identify telesigns that tell you the right time to ask your confirmation question and lock in that sale for the first 1000 clients and beyond.
How to handle call centers – A unique niche – Richard Blank || Munira Za...
How to handle call centers – A unique niche – Richard Blank || Munira Zahabi
Richard Blank CEO of Costa Rica’s Call Center. Richard’s journey in the call center space is filled with twists and turns.
When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking styles backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a vital part of CCC culture. Richard Blank is the Chief Executive Officer of Costa Rica’s Call Center since 2008.
In this episode he shares
- Chaos represents Character
- Plants seeds to grow trees
- Be an Active listener
Munira Zahabi empowers entrepreneurs to embrace their gifts and grow their businesses. Munira showcases new guests who share their experiences, tips, and advice for listeners to grow their business.
Our goal is to keep you motivated so that you can achieve your goals and follow your dreams. We are working hard to improve your day and push you to be your best!! Whether you are a beginner or a seasoned entrepreneur or are just thinking of being one, we hope an episode of Munira Zahabi will inspire you to watch, learn and Execute.
Maximizing Call Center Telemarketing in a Changing Work Environment [Pod...
Richard Blank is the CEO, President, and Bilingual Telemarketing Trainer for Costa Rica’s Call Center, a state-of-the-art BPO telemarketing outsourcing company. Through his motivational public speaking style and appropriate rhetoric, Richard has been a proven bilingual trainer for 12 years.
He also manages a school for advanced telemarketing and soft skills and is often sought-after for private training sessions and consultations. Richard became a strategic partner of the Pacific Rim Chamber of Commerce and Solo Telecommunications to expand Costa Rica's telecommunications and business appeal.
Here’s a glimpse of what you’ll learn:
• Why did Richard Blank choose Costa Rica for his call center, and what are its advantages over other locations?
• Richard addresses call center stereotypes and key trends in modern call centers
• How call center cultures maximize productivity and encourage professional growth
• Pivoting from the pandemic shutdowns and advice for adopting post-pandemic work styles
• Richard’s approach to reducing employee and client churn rates and how he measures campaign success
• Top three mistakes businesses make when outsourcing call centers
• Training employees in telecommunications and soft skills
• Does telemarketing actually work?
In this episode…
In the past, telemarketing call centers were restricted to offshore countries and were compared to Hollywood boiler rooms. When modernized for today’s social conditions, these centers can provide employee agents with learning and professional growth opportunities. So how can you facilitate a positive experience for both agents and clients?
Telecommunications expert Richard Blank views modern call centers as an art form. He emphasizes equipping agents with verbal communication, active listening, and soft skills. Richard is empathetic towards agents, encourages them to embody empathy when speaking to clients, and believes in cultivating a socially enriching company culture to foster passion in agents' work.
CEO of Costa Rica’s Call Center Richard Blank joins Rolando Rosas in this episode of What The Teck? to talk about optimizing call centers for the modern work environment. Richard addresses call center stereotypes and modern call center trends, how call centers maximize productivity and encourage professional growth, and how to train employees in telecommunications and soft skills.
The Peak Performance Greatness Show. Episode #63. Dedicated practice tel...
On The Peak Performance Greatness Show, we encourage seasoned business owners and business leaders to share their journeys and expertise and discuss the power of having a growth mindset.
We cover topics including leadership, overcoming challenges and obstacles in business, the successes you have experienced, and how you have developed your habits to be a peak performing individual. We’ll also let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.
The Nightly Rant Podcast. Call Centers With Richard Blank! TNR episode# 456
Richard talks about the difference between illegitimate call centers and legitimate call centers. This leads to Mike discussing the scammers that social media managers and virtual assistant’s come across. The conversation of how to detect scammers is approached.
What is The Nightly Rant? It is a show that examines social settings and presents them from an extremely unique perspective. It is the insane conversations of Mike and Torya (your hosts) revealed. It is the flagship show for Yogi’s Podcast Network, airing 5 days a week, Tuesday thru Saturday. Nothing is off limits on The Nightly Rant. The crew has discussed their neighbors, people who travel on the Los Angeles Metro trains, friends, soccer parents, criminals and their zoo. The Nightly Rant is pure comedy that isn’t intended to be funny, but you will quickly discover that everyday life is funny.
In this episode, Mike and Torya welcome guest Richard Blank.
Mike opens the show talking about calls from unknown random numbers trying to scam him.
Today’s guest is Richard Blank. Mike introduces him, who is the chief executive officer for CCC, a call center in San Jose, Costa Rica.
Richard and Mike discuss how Richard got into the call center profession.
Next topic of conversation is about telemarketers, call centers off-shore and unethical companies.
Torya asks Richard what his ‘big red is’ and what is his biggest frustration.
FammissionFriday with special guest Costa Rica CEO Richard Blank. The Fa...
The Fammission = Family on a Mission.
In this video we will talk about:
- Business
- Manifestation
- Family
The Fammission Podcast presents #FammissionFriday with special guest Creston Coleman.
The Yakking Show. .Costa Rica success story with CEO Richard Blank. Tele...
Enlightening – Empowering – Entertaining. Actionable Ideas To Grow Your Business And Improve Your Life
Richard Blank, CEO of costaricascallcenter.com talks to Peter and Kathleen about building a world-class call center business, training bilingual telemarketers and providing exceptional levels of service to international clients. Richard tells us his success secrets.
The Yakking Show was born out of a desire to give entrepreneurs, self employed professionals, authors, and other creative people a platform to talk about themselves, their services and their products.The show that provides you with a greater range of actionable business ideas than almost anywhere else on the internet.In March 2020 at the start of the global disruption caused by the coronavirus, we wanted to do something to fill the gap caused by the sudden end of live networking events and to lighten the dark mood that had settled on the world.The show gives you an opportunity to tell your story in an informal conversation with Peter and Kathleen, experienced and successful audio and video podcast hosts.Podcast appearances are more authentic than corporate publicity videos.We do all the work, you just show up on Zoom, we record, edit and publish video and audio versions on all the major video, audio platforms and social media.We provide you with links to the finished video and audio uploads to share on social media, embed on your website, and use in promotional material.We have an international audience made up of diverse business, community, industry and consumer participants. You may qualify as a participant for our Premium Content series in which case you will be featured in longer interviews with more opportunities to showcase your business.
Friday, January 12, 2024
Business growth on purpose podcast : Keys to Connecting with New People ...
Welcome to Business Growth On Purpose hosted by Jose Palomino, CEO of Value Prop Interactive. Every week, you'll hear insights from leading B2B growth experts and veteran business owners from around the world. You'll also hear Jose's own insights gained from a few decades of B2B sales and marketing experience. The result is THE show for B2B Owners who are hungry for growth, stuck on a revenue plateau, or just want better ways to deal with the everyday challenges of revenue growth. If you need help taking the next steps to take control of your business growth, come check out what we're doing at ValueProp.com.
Most business owners will tell you that who you know is just as important as what you know when it comes to growing your business.
You may be among the brightest in your field, but if you don't know how to meet new people (and the right people), your business will struggle.
Today's guest is Richard Blank of Costa Rica's Call Center. Richard is an entrepreneur who has built a full-blown business south of the border interacting with American companies with a bilingual call center. In this episode, he will share some insights into his journey, and what he sees happening in the business world, and as a special treat, we are going to get some "secret sauce" on making effective B2B calls.
The dumb cool weird podcast. . Entertainment and Costa Rica, Richard Bla...
A podcast that covers everything and anything Dumb, Cool, and Weird. A little something for everybody!
Wes Walker. Learn more about local Atlanta Filmmaker W.L. Walker and his unique style of film-making. Retro-inspired and creatively made.
The dumb cool weird Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat.
What the Sh*t podcast. Episode : Business 101 with telemarketing CEO Ri...
Welcome to the new home of What The Sh*t podcast. A Podcast/Talk Show talking about a wide range of topics and opinions from different points of views. A Man Cave podcast for everyone to enjoy and relate to. Real Talk for Real People. Anybody can these jokes.
We have guests who showcase their work and talk about their journey. Hosted By Darius DC Chambers. It’s been a journey and labor of love to be able to entertain and provide laughter joy love and an escape from reality even if only for and hour at time. Enjoy and follow us on Facebook at What The Stuff Podcast and IG at whattheshit_podcast, Twitch wtspodcast. Follow the host Darius Chambers on TikTok and IG at dariusdcchambers.
DC announced plans for a content creators mixer next year in Ohio, with half of ticket sales going to a program that provides for young future content creators, We are also joined by Sabrina Osso owner of OSSO Safe and richard blank ceo of Costa Rica call center. They dropped alot of knowledge and insight about business and overcoming to make it work.
The Zennurgy Podcast . Navigating CONFLICTS in Communication with Richar...
Zennurgy is the inspirational tool box providing resources for building a better life. Motivational, practical fuel for the spirit, mind and body to help listeners deal with real life issues.
This podcast is based on the idea that small changes over time equal big results. We all have the URGE for more peace (ZEN) and fulfillment in life. Tune in for motivating, uplifting, sometimes hard hitting, comedic, melodic but always real and relatable conversations and interviews with guests from all walks of life.
One of my favorite quotes is, "We have two ears and one mouth for a reason, to listen twice as much as we speak." This quote hints at a powerful truth. Communication is a give and take, a reciprocation, an openness to learn and think and process another's ideas. But sadly, that respectful spirit is missing from many people's lives, and not enough people make effective communication a priority. Join Richard Blank and I as we discuss this important success principle.
1. What does communication mean to you? What makes it effective?
2. Conversely what causes conflicts or hinders communication? What made you focus on communication in your career?
3. How do you deal with conflicts in communication? How do you keep your cool in the midst of conflict?
5. Are role models, accountability partners or mentors a part of your pursuit of improving communication?
6. Why a call center?
7. services
8. Background
What The Teck Show by Global Teck. Changing B2B Environments need to Max...
On Youtube our mission is to publish content that shows you how to use the solutions we provide, industry insights, and educational resources so that you Sound Better and Sell More. Todays guest, Richard Blank who has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
At Global Teck Worldwide we are passionate about hands-free devices. Since 2002 Global Teck Worldwide has provided affordable, high-quality communications equipment and customized telecommunications solutions to organizations large and small. We are continuously refreshing our knowledge base and adding the latest information, technical specifications and compatibility details to the products we sell.
Trust is the cornerstone to building successful relations and it is why we are certified partners to the industry's leading brands including Plantronics, BlueParrott, Jabra, VXI, Sennheiser, Konftel, Polycom and AddaSound. Our team of hands-free specialists have passed rigorous factory training and hold various industry certifications. This allows you to always talk, chat or email with a knowledgeable specialists who will understand your requirements. Shop our site with confidence knowing that your purchase is fully guaranteed and supported. If you need help our friendly US-based team of hands-free experts can guide you in finding the solution that fits your needs whether you are government agency, small business, or large fortune 1000 company.
Over the years we have served 1000's of customers in a variety of industries with valued added services including consultative service for work areas including - Ergonomics, Employee Work Accommodations, Hearing Impaired Services and Deployment of Communication Solutions. Let us put our knowledge and expertise to work for your organization today.
Our passion for helping people and businesses sound and look their best goes back to 2002 when the founder - Rolando Rosas started the company. We want to make your interactions come to life when communicating using video and audio technology. Let us show you to get the most out of your technology.
With distribution points in several countries, we supply multi-national enterprises a single point of contact for fulfillment as well as actual humans when you need supports via phone, text, chat, or email. We are here to help you pre and post-sale! We invite you to join us for our live stream to ask our experts live. We work with established tech partners such as Plantronics, Poly, Polycom, Sennheiser, Vonage, RingCentral, Microsoft, EPOS, Yealink, Konftel, Jabra.
Want to have a smooth hybrid or remote working experience? At Global Teck Worldwide we can help ensure that your work from home or office environment has the right gear to get the job done right. Not sure which devices are best for your work requirements?
We are passionate about providing you with the best hands-free wireless, Bluetooth, speakerphones, and webcams to make your work from home experience the best that technology has to offer.
The Authentically Successful Podcast. A new approach to company culture....
We had an insightful conversation where he walks us through the unique culture that differentiates his call center from his competitors, one of those aspects being gamification. Richard proudly compares the workplace environment he’s created to Charlie and the Chocolate Factory. As the owner of one of the largest collections of restored pinball machines and jukeboxes, Richard strategically placed the games in-house for employees to blow off steam and socialize.
Richard Blank, founder and CEO of Costa Rica’s Call Center, began his business out of his home with just a website and now operates a 300-seat call center.
We help companies create maximum efficiency by aligning talent strategy to business strategy.
Vertical Elevation is a talent equity and leadership coaching and advisory firm specializing in strategic business planning, leadership development, and career coaching. By tackling the root causes of employee turnover and low workplace morale, we motivate and inspire our clients to create and sustain a healthy, talent-centric company that runs at maximum efficiency.
For nearly 30 years, we’ve helped businesses avoid making repeat mistakes by developing confident, competent leadership teams that allow your company to run like a well-oiled machine.
Business Infrastructure Podcast. Scale Tales From the Ground Up. How to ...
While his friends pursued careers in fields like law, medicine, and technology, Richard Blank went in a completely different direction – language. In fact, his love of language and communications led him to study abroad for one semester in Spain. That experience changed the trajectory of his life.
Discover how Richard used a cash-only approach to invest in the business infrastructure required to lay a foundation for sustainable growth, his tips for reducing attrition, and why he urges entrepreneurs to “act their wage.”
Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.
A few years after graduating from university, he accepted an offer to conduct training at a call center in Costa Rica. At 27 years old he decided to call Costa Rica home. That was over 20 years ago. And he never looked back.
In this episode, Richard takes us on his journey as he leverages his advanced Spanish-speaking skills, business prowess, and emotional intelligence to build and scale Costa Rica’s Call Center from a one-seat to a 300-seat operation.
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc. Her career in operations began over 20 years ago while working as an engineer in various chemical plants and oil refineries. She invented the Kasennu™ framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success. It is the world’s first published book on business infrastructure for small businesses. Alicia hosts the weekly Business Infrastructure podcast with a global audience across 60 countries.
Equilibria, Inc. is an operations management firm specializing in business infrastructure for fast-growing organizations. Our mission is to provide access to tips, resources, and proven frameworks that revolutionize the way small businesses operate. We do that through original podcast episodes, blog posts, videos, presentations, workshops, and coaching sessions.
The BRILLIANCE + PASSION Project presents a long shot CEO story. The sal...
Discover innovative ways to make a difference for your community, market, and audience – from those who’ve done it.
The BRILLIANCE + PASSION Podcast highlights entrepreneurs, business creators, and brilliant minds, like you, who reveal what they are doing to make the world a better place by being part of it.
The Brilliance Plus Passion Project with Adam Hommey.
This episode is sponsored by The Podcast R.E.A.C.H. System. Are you ready to exponentially reach more profitable customers?
Launching and hosting your own show is your proven best solution for networking, client attraction, and establishing your celebrity expert brand! Visit https://www.PodcastReachSystem.com and claim your rightful place as the leading star of your industry so you make a difference for your community, market, and audience!
The Thoughtful Entrepreneur Podcast – Building Confidence with sales pro...
You’re gonna love this DAILY, commercial-free entrepreneur spotlight show. We feature CEOs and founders of 6-9 figure B2B companies. Agencies, coaches, consultants, and other leaders share not only their success stories - but their advice for business leaders focused on business growth. You’re going to hear real stories from real people all in 15-25 minutes time - perfect for your commute. On this podcast, your host, Josh Elledge encourages entrepreneurs to share not only their expertise but their stories and their hearts.
In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica’s Call Center, Richard Blank.
Costa Rica’s Call Center is a bilingual call center with high caliber college educated employees. Richard explains that ecotourism, cost of living, and culture are major advantages to living in Costa Rica compared to countries such as The United States. Costa Rica’s Call Center was created when Richard worked at a friend’s call center in Costa Rica teaching English. The work was something he gravitated to and decided he wanted to start his own call center business venture. Richard explains they work to fulfill the needs of the client and agent by providing support, training, and adequate hiring.
Richard explains that he helps make his employees feel more confident in their language skills and broaden their vocabulary to aid them in their work duties. Costa Rica’s Call Center sets itself apart from other competitors as they are bilingual with an incredible skill set that also upholds the reserved values of Costa Rica. Richard explains a misconception about working with Costa Rica’s Call Center is getting a cheaper price because that is the price commonly used by other call centers in different countries such as India. Another misconception is the being able to partner with the company and not blurring ideals between the two such as using profanities when they do not do so as things work differently between different areas.
Key Points from the Episode:
What Costa Rica’s Call Center is
Advantages of Costa Rica
How Costa Rica’s Call Center was created
The importance of linguistics
How Costa Rica’s Call Center differs from its competitors
Misconceptions of using Costa Rica’s Call Center
UpMyInfluence quickly and easily creates B2B sales with our guaranteed proven processes – All with ZERO paid ads.
We facilitate 2-3 high-level introductions each week for Agencies, Consultants, Coaches, and other B2B Service providers.
We leverage authority, generosity, and platform to fill your sales schedule with clients that are otherwise immune to traditional lead generation marketing tactics.
We make introductions for you to high-level customers, decision-makers, investors, busy clients, and influencers.
We have a network of more than 100 podcasts that allow us to get you connected.
B2B Sales appointment setting
Pro bono, Coaching, or Full Service offerings
US Military Veteran Owned
About Josh Elledge
HomeAbout Josh Elledge
Founder/CEO, UpMyInfluence.com
Chief Executive Angel, SavingsAngel.com
Syndicated TV host & newspaper columnist (9 newspapers) for 12 years
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