The Thoughtful Entrepreneur Podcast – Building Confidence with sales pro...

You’re gonna love this DAILY, commercial-free entrepreneur spotlight show. We feature CEOs and founders of 6-9 figure B2B companies. Agencies, coaches, consultants, and other leaders share not only their success stories - but their advice for business leaders focused on business growth. You’re going to hear real stories from real people all in 15-25 minutes time - perfect for your commute. On this podcast, your host, Josh Elledge encourages entrepreneurs to share not only their expertise but their stories and their hearts. In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica’s Call Center, Richard Blank. Costa Rica’s Call Center is a bilingual call center with high caliber college educated employees. Richard explains that ecotourism, cost of living, and culture are major advantages to living in Costa Rica compared to countries such as The United States. Costa Rica’s Call Center was created when Richard worked at a friend’s call center in Costa Rica teaching English. The work was something he gravitated to and decided he wanted to start his own call center business venture. Richard explains they work to fulfill the needs of the client and agent by providing support, training, and adequate hiring. Richard explains that he helps make his employees feel more confident in their language skills and broaden their vocabulary to aid them in their work duties. Costa Rica’s Call Center sets itself apart from other competitors as they are bilingual with an incredible skill set that also upholds the reserved values of Costa Rica. Richard explains a misconception about working with Costa Rica’s Call Center is getting a cheaper price because that is the price commonly used by other call centers in different countries such as India. Another misconception is the being able to partner with the company and not blurring ideals between the two such as using profanities when they do not do so as things work differently between different areas. Key Points from the Episode: What Costa Rica’s Call Center is Advantages of Costa Rica How Costa Rica’s Call Center was created The importance of linguistics How Costa Rica’s Call Center differs from its competitors Misconceptions of using Costa Rica’s Call Center UpMyInfluence quickly and easily creates B2B sales with our guaranteed proven processes – All with ZERO paid ads. We facilitate 2-3 high-level introductions each week for Agencies, Consultants, Coaches, and other B2B Service providers. We leverage authority, generosity, and platform to fill your sales schedule with clients that are otherwise immune to traditional lead generation marketing tactics. We make introductions for you to high-level customers, decision-makers, investors, busy clients, and influencers. We have a network of more than 100 podcasts that allow us to get you connected. B2B Sales appointment setting Pro bono, Coaching, or Full Service offerings US Military Veteran Owned About Josh Elledge HomeAbout Josh Elledge Founder/CEO, UpMyInfluence.com Chief Executive Angel, SavingsAngel.com Syndicated TV host & newspaper columnist (9 newspapers) for 12 years