The Nightly Rant Podcast. Call Centers With Richard Blank! TNR episode# 456

Richard talks about the difference between illegitimate call centers and legitimate call centers. This leads to Mike discussing the scammers that social media managers and virtual assistant’s come across. The conversation of how to detect scammers is approached. What is The Nightly Rant? It is a show that examines social settings and presents them from an extremely unique perspective. It is the insane conversations of Mike and Torya (your hosts) revealed. It is the flagship show for Yogi’s Podcast Network, airing 5 days a week, Tuesday thru Saturday. Nothing is off limits on The Nightly Rant. The crew has discussed their neighbors, people who travel on the Los Angeles Metro trains, friends, soccer parents, criminals and their zoo. The Nightly Rant is pure comedy that isn’t intended to be funny, but you will quickly discover that everyday life is funny. In this episode, Mike and Torya welcome guest Richard Blank. Mike opens the show talking about calls from unknown random numbers trying to scam him. Today’s guest is Richard Blank. Mike introduces him, who is the chief executive officer for CCC, a call center in San Jose, Costa Rica. Richard and Mike discuss how Richard got into the call center profession. Next topic of conversation is about telemarketers, call centers off-shore and unethical companies. Torya asks Richard what his ‘big red is’ and what is his biggest frustration.