The Living Numbers Podcast. Call Center Culture & Successful Phone Call....

The podcast where amazing people tell their stories through laughter and life lessons for all to enjoy. Everyone is interesting if you ask the right questions. Tony Rambles had interviews with doctors, psychologists, lawyers, pastors, financial advisors, community advocates, voice actors, authors, scientists, veterans and many different kinds of people from various backgrounds. Everywhere he goes, Tony is a teacher. Tony Rambles adds value to people in whatever way he can. Richard Blank lends his expertise in communication and business to the show to explain how communication, empathy and being true to yourself are the keys to winning at life. Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry. 0:00 Pre-show 4:24 Intro 6:32 Mr. Telemundo In Costa Rica, Old School Convertible 16:49 Tri - Letter Athlete, Winning Mindset 27:15 Empathy, Gamification & TikTok 39:45 Top 5 Arcade Games 44:20 Synergy w/People 50:55 Double Down During Covid 54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice 64:00 Where To Find Richard Blank