Costa Rica's Call Center Power Rows.
Every half row consists of six customer service call center work stations for maximum control of large BPO campaigns.
The soft lighting combined with the high ceiling, promotes a pleasant sensation of a large working space for our Central America Call Center agents.
Tropical plants line the middle of the room to make a natural separation of campaigns on both sides of the floor. This creates a wonderful Latin America Call Center experience for our bilingual agents.
At Costa Rica's Call Center, we are convinced that making a high quality phone call makes more logical sense than cutting a call short to make a daily call quota. We train our call center team to ask an additional closing question, take the time to offer several options for a sale, avoid sidetracking and especially taking the most direct route toward the conclusion of each interaction. A thank you for the customer’s time is required and made on every phone call regardless of the outcome. Your clients will appreciate you for not sacrificing the quality of your BPO Latin America customer support.
We clearly understand the importance of minimizing handling time on the phone while still offering exceptional call center service. A comprehensive analysis of different calls lengths will be conducted and results sent directly to you for review. Costa Rica's Call Center wants you to feel more secure knowing that your Central America Customer Care team is under control and well supervised, so that you may focus on areas of your business that require more of your time and attention.
http://www.outsourcingtocostarica.com/page_builder.php?page=outbound_bpo_campaign.php&Lang=EN
