POTSIE from HAPPY DAYS knows of a 50's cafe that is better than ARNOLD'S.

POTSIE from HAPPY DAYS knows a 50's cafe that is better than ARNOLD'S.



"Hi there. This is Anson Williams. You remember me as Potsie from Happy Days." The video begins with a blast from the past moment from a classic TV star. Anson William Heimlich is an American actor, singer and director, best known for his role as gullible but well-intentioned singer Warren "Potsie" Weber on the television series Happy Days (1974–1984),



"Well, I love to wish COSTA RICA'S CALL CENTER a very happy twelve year anniversary." Williams is the author of Singing to a Bulldog: From Happy Days to Hollywood Director, and the Unlikely Mentor Who Got Me There. Both published books document his personal journey, success and endurance in one of the most competitive industries. Naturally, Potsie can appreciate what it takes to last more than a decade in the BPO industry nearshore.



"That's like, 12 fabulous great years." Long term commitments and loyalty are subjects that Potsie has a master's degree. Williams was one of the few to remain through the entire run of the series. In 1972, Williams scored the role of a lifetime when he landed Potsie Weber in a segment of the comedy-anthology series Love, American Style titled "Love and the Happy Days", which also featured the young Richie Cunningham (Ron Howard), Richie's mother Marion (Marion Ross). The brand new comedy series' first season had Williams receive the second billing after Howard for which he was nominated for the Golden Globe Award for Best Supporting Actor – Series, Miniseries or Television Film.



The personal shout out takes an upward turn when a one in a million idea is mentioned, "In fact, if we were to reboot HAPPY DAYS, I would like to film it at the COSTA RICA'S CALL CENTER. Why???" POTSIE joined his fellow Happy Days cast members for two reunion specials: The Happy Days Reunion Special (1992) and Happy Days: 30th Anniversary Reunion (2005).



"Well, they got this amazing art deco building" .Obviously, Potsie has good taste and style while looking for new locations to film. Despite his success as a director and producer, Williams has occasionally returned to his work on Happy Days in retrospective ways. He played himself in a 1996 Happy Days-themed Boy Meets World episode (which also featured former cast mates Tom Bosley and Pat Morita).While directing a 2003 episode of Sabrina the Teenage Witch titled "Sabrina in Wonderland", he appeared as Potsie in a fantasy sequence.



The gang on Happy Days would not be complete without some retro gaming after school. Potsie mentions that we have, "11 pinball machines." The famous  1973 Bally’s “Nip It” pinball machine played a big part in the TV series. The bally classic was the pinball machine Fonzie, Richie Cunningham and the whole gang played in Arnold’s Diner. “Nip It” more or less was featured on one episode when the local vendor made the big mistake of replacing it with a different Bally from 1973 Time Zone. All heck broke loose in Arnold’s and Nip It was brought back and remained there happily ever after until the last show. COSTA RICA'S CALL CENTER boasts the largest collection of vintage pinball in Central America. An impressive row of classic American pinball machines on free play for TELEMARKETERS. A gamification culture was created BY RICHARD BANK and is the only known retro video arcade game room for employees in Latin America.



"A 50's cafe that is cooler than ARNOLD'S." Williams is also a businessman. In 1987, fellow Happy Days cast member Al Molinaro and he opened a chain of diners called Big Al's. Unfortunately,  the business went defunct. Yet, Potsie can appreciate a cool hangout with amazing double cheeseburgers and thick malt shakes!







"and a jukebox arcade. " A beautiful 1953 Seeburg HF 100G was always playing at Arnold's. Fonzie would turn the jukebox off and on by punching it in the right spot. This ability is known as the "Fonz Touch" or the "Fonzie Bang" and was a classic moment in every episode that ended with another beautiful girl in his arms on the dance floor.



"And for all your VIPs, guess what?  A vintage Mercedes Limousine just for you." The gang were shown in a 1929 Ford Hi-Boy Roadster while crusin for girls. Potsie knows that a smooth ride makes all of the difference when riding with the coolest kids in class.







The video winds down with one final bit of encouragement, "Well again, happy 12 year anniversary COSTA RICA'S CALL CENTER and I wish you 12 more!"



COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/4YjZsfSr-zA

JACKIE "THE JOKE MAN" MARTLING TEASES TICO TELEMARKETERS AT COSTA RICA'S...

"HEE HEE" is exactly how the  stand-up comedian, writer, radio personality, and author begins with the classic Jackie chuckle and million dollar grin. 

"Hi. I am Jackie the Joke Man Martling with a huge congratulations to COSTA RICA'S CALL CENTER." John Coger "Jackie" Martling, Jr. is best known as the former head writer for The Howard Stern Show from 1983 to 2001. The staff at CCC appreciates the personal shout out from an old school legend.

"Celebrating their 12th year in business." Jackie can understand the competitive BPO industry and what it takes to have the endurance to fulfill the needs of clients that offshore services. Born and raised on Long Island, New York, THE JOKE MAN began a career in stand-up comedy in 1979, developing a blue comedy act in local venues. Since his departure from The Howard Stern Show, Martling has undertaken various projects, including acting roles in television and film, and continues to perform stand-up.

The radio comedian continues his soft jab at the 12 years business milestone, "That is almost a dozen. HEE HEE."

"What a place!" The Joke Man loves a happy work environment and it showed in his own determination. Howard Stern took a liking to Jackie's jokes and invited him on as a guest in February 1983. After becoming a weekly personality, he worked "on the come" hoping for a permanent position with Robin Quivers, Fred Norris and Baba Booey. Stern created a popular segment titled "Stump The Comedian". This joke contest had fans and caller to the show challenge Martling to finish a joke while providing the punchline. If Jackie failed, the caller would win a prize.

"classic art deco building, neon marquees, jukebox arcade, 11 pinball machines" Jackie's taste and style was a huge influence on the show. Jackie also was famous for his after work adventures.He became known as the head writer who would take lines written by himself and sound effects and producer Fred Norris and "determine what goes in front of Howard.

"A 1950s cafe to die for!" Obviously, Jackie knows that a good double cheeseburger can be found in Central America and worth the trip.

"and vintage Mercedes limousine for VIP guests" Since Howard has Ronnie the Limo driver, Jackie knew the importance of having the talent arrive to the studio in style. CCC goes the extra mile by ensuring that our clients, guests and the lucky chosen get picked up at SJO in luxury, style and elite comfort.

"Me, I don't work. I sleep late." Since Jackie's retirement, he does not have to get up anymore at 4AM to make it to the studio on time. A two-day special on the JOKE MAN'S time on the show titled Stern Spotlight: Jackie Martling aired in May 2007.

Nearshore business process outsourcing gives the clients many options when choosing the right location. Jackie backs up his statement on why CCC is the right choice when Human Resources decides to hire telemarketers when he says, "But why would you go anywhere else? " 

Jackie concludes his personal shout out by wishing us well, "COSTA RIA'S CALL CENTER.12 years. Congratulations."

The video ends with a giggly smile.

COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/vPZF7I0wAik

Ben C shows off his Spanish skills for COSTA RICA'S CALL CENTER bilingu...

Ben C. shows off his Spanish skills for COSTA RICA'S CALL CENTER.

The video begins with the Chief Kimball evangelist on the data team at Cameo.

Enclosed is a dose of Spanglish for your enjoyment:

"Hola Costa Rica's Call Center. Me llamo Benjamin.El Jefe, Richard, "The boss" preguntame a decir a tu congradulaciones por 12 anos in the business. Lo siento. Mi Espanol no es muy bueno. Yo estudio en many anos del pasado."

The video revert back into English while Ben offers an offshore call center well wishes, "So, ah, Richard wanted to say congratulations to you for 12 years."

Ben continues to show how a business leader properly functions with the staff, "He loves you guys and couldn't do it without you."

"He loves your space. The art deco building." states the Illinois Institute of Technology alumni.

"He says you guys have some cool neon marquees." Naturally, Ben can appreciate how a stylish work environment can improve telemarketing calls.

"A jukebox, pinball machine and 50's cafe." Since graduating from DePaul University, Ben knows that a solid work life balance can create a positive work environment and reduce attrition.

"Some vintage cars for your VIP guests." Our BPO clients receive a first class treatment as we recollect them in a Mercedes Limousine as they arrive at SJO International airport.

"Maybe if I get down to Costa Rica again, I was there a long time ago. I absolutely loved it and had many casados." From Indiana Unuversity Bloomington to the sunny beaches of the land of Pura Vida, Ben has experienced the best Central America has to offer. 

"Maybe I can be one of those guests." If Ben can make it down south one more time, it would be our pleasure to entertain he and his friends.

The video ends with one final statement, "Again, congratulations."

COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/Y2Bkf05qy1U

Dom Scandinaro takes the time to celebrate a 12th year COSTA RICA'S CALL...

The video begins with a solid greeting from a Senior software engineer. "Hey COSTA RICA"S CALL CENTER. This is DOM from Cameo"



"Just wanted to give you guys a quick shout out for making it 12 great years" The Technologist & Leader out of Chicago knows how impressive a solid business run can make the mark in the outsourcing industry.



"Richard booked this to congratulate you on 12 years of business. That's pretty fucking awesome" Words have been spoken from a quick witted engineering leader with a BS focused in Computer Science from Wheeling Jesuit University class of 2007. Dom can relate to the CEO of CCC by mentioning Richard Bank's personal involvement and keen interest in every telemarketing staff member for their BPO career growth.



"I just wanted to say congrats on the classic art deco building and neon marquees" The AWS Certified Developer & Solutions Architect - Associate shows his classic taste and style when commenting on the jewel of Barrio Aranjuez's image. A typical call center does not have to look like a boiler room in order to be effective. A pleasant work environment can cause an action with the phone calls which can lead to a very positive reaction with our clients.



"Juke box arcade and 11 pinball machines with a 50's cafe" Besides offering the finest Cheeseburgers and shakes in the country, CCC offers the best in a company gamification structure. All machines are on free play and expected to be used in excess during breaks and free time.



"A vintage Mercedes Benz limousine for VIP guests. I mean, that is pretty awesome" Our call center takes strides to ensure that our clients arrive in style from SJO. Maneuvering the streets of San Jose can be much more enjoyable when traveling in luxury and comfort.



"Congrats guys. Let's make it another 12 years. Bye." The presentation concludes with Dom wishing us well. A final wave goodbye signals the end of his positive shout out.





COSTA RICA'S CALL CENTER

http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/4-Ya0iIEt-w

DISENO WEB COSTA RICA'S CALL CENTER

Diseño Web Call Center



Costa Rica’s Call Center ofrece un enfoque de negocios que nos separa de una compañía típica de diseño web. Trabajamos sistemáticamente con ustedes desde la conceptualización al desarrollo y funcionalidad, y hemos construido una reputación de crear un rendimiento positivo de la inversión. Si ustedes desean tener éxito en la red, podemos llevarles allí por el precio más bajo del mercado. Nuestros precios no se pueden ni comparar con el costo de tener un diseñador Web profesional a tiempo completo en su compañía. Con el centro de atención telefónico de Costa Rica ustedes obtienen la calidad de un equipo de diseñadores experimentados disponibles las veinticuatro horas del día, los 7 días de la semana. . Costa Rica’s Call Center proporciona una gama completa de servicios de diseño web económica que incluye:



fotografía digital



Atraiga más tráfico a su sitio web



Venda sus productos en línea



Comuníquese con su cliente en línea



Cree un Foro en línea



Presentaciones de medios



Imprima gráficos



Construya su sitio web



Animación flash



Diseño web



Alojamiento Web



Correo electrónico



Folletos



Kit de mercadeo



Impresión de formato grande



Presentaciones de exposición



Discos corporativos de presentaciones



Desarrollo de página web



cd-rom multimedia



Implementación de base de datos



Sistemas de apoyo tecnológico



Soluciones de comercio electrónico



Transmisión de datos en un flujo constante



Identidad corporativa



Animación GIF



Lenguaje php



ASP



Java, Promociones semanales



Catálogos en línea



Correo masivo



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/TnamlBbD2HI

ENTRADA DE DATOS COSTA RICA'S CALL CENTER

Entrada de datos de centro de llamadas bilingüe



El Centro de llamadas de Costa Rica es capaz de proporcionar un gran número de empleados de entrada de datos bilingües precalificados para su creciente campaña subcontratada. Para las empresas más pequeñas, podemos organizar, si es necesario, una solución temporal para poner en uso durante un período de rápido crecimiento. Para proyectos BPO nearshore más grandes que requieren que se transfieran cantidades continuas de datos, podemos dotar de personal a nuestro centro de llamadas de Centroamérica de manera permanente, dependiendo del tamaño y la escala de sus necesidades de outsourcing.



La entrada de datos bilingües en alta mar para centros de llamadas requiere un enfoque concentrado rígido, así como una estructura de BPO confiable para que sea verdaderamente efectiva y sensible al tiempo. La ortografía, la puntuación y las habilidades gramaticales son vitales para la precisión, al igual que la confianza en el manejo del equipo de oficina estándar y los procedimientos de cada aplicación. Muchas tareas aún implican una revisión exhaustiva de los resultados iniciales para confirmar la exactitud de los datos ingresados ​​y para ingresar manualmente cualquier información faltante o inexacta. La información sensible o vital se examina varias veces durante el proceso del centro de llamadas antes de ser finalmente aceptada y transmitida.



Al aprovechar la nueva tecnología de informes de outsourcing y las numerosas aplicaciones de Internet durante las últimas décadas, los documentos escritos a mano se están volviendo menos comunes en el mundo de los negocios y han disminuido en los tiempos modernos. El centro de llamadas de Costa Rica hace que sea más fácil para las empresas que buscan usar un centro nearshore enfocar su atención en las tareas con mayor prioridad y no invertir el tiempo, los recursos y el capital en posiciones mejor pagadas en la empresa para ingresar sus propios datos.



Nuestros agentes de centros de llamadas bilingües altamente capacitados pueden realizar estas tareas a tiempo completo por una fracción del precio en los Estados Unidos. Nuestro departamento latinoamericano de entrada de datos de outsourcing puede ingresar números de referencia, información de contacto de terceros, pedidos de ventas, informes de inventario y suministros, gastos y cualquier otra cosa que su empresa requiera, documentada y organizada en inglés o español, o ambos.



Nuestro Departamento de Recursos Humanos en el extranjero contrata a agentes de centros de llamadas bilingües con experiencia comprobada en el ingreso de datos, sin excepción. Todos los candidatos a centros de llamadas deben poseer habilidades avanzadas en el uso del teclado y en el uso de procesamiento de textos, hojas de cálculo y administración de bases de datos para unirse a nuestra organización de BPO y trabajar en cualquier campaña de outsourcing de nreashore.





The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/Uibajh5A5NY

CONTROL DE CALIDAD COSTA RICA'S CALL CENTER

Garantía de calidad BPO bilingüe



Nuestro programa bilingüe de Control de calidad (QA) de Centroamérica mejora el rendimiento de su campaña de subcontratación al implementar un monitoreo estructurado y sistemático de las habilidades telefónicas de su agente de call center. El Centro de llamadas de Costa Rica puede proporcionarle para su análisis una evaluación detallada de los diversos aspectos de su proyecto BPO nearshore que incluye: retórica, presentación, comentarios de los clientes y especialmente las métricas estándar de centros de llamadas en el extranjero.



El Centro de llamadas de Costa Rica tiene el equipo de monitoreo de llamadas BPO necesario para un programa de control de calidad personalizado. Si su empresa ya cuenta con un sistema de control de calidad y desea ampliar la responsabilidad a nuestro centro de llamadas de América Latina mediante la subcontratación, será un proceso muy sencillo configurar su software para que funcione con los servidores de nuestro departamento de TI y el equipo de telemarketing. Al invertir en el control de calidad en el extranjero, tendrá un control de calidad más sólido de sus telemarketers bilingües dedicados al centro de llamadas.



Es muy importante que nuestros clientes comprendan claramente la precisión del control de calidad del centro de llamadas y lo que implica para lograr los resultados deseados. El método exacto de control de calidad es muy meticuloso e implica una gran cantidad de pruebas, planificación y personalización de los informes de telemarketing. Existe un extenso proceso de prueba y error para resaltar áreas de mejora de habilidades telefónicas con la capacidad de mejorar el potencial de servicio de atención al cliente o de telemarketing de un agente de BPO en el teléfono. Un programa de control de calidad de centro de llamadas competente debe ser consistente y repetible para que sea efectivo.



El departamento de control de calidad de Call Center de Costa Rica prepara mentalmente a los agentes de telemarketing para la implementación de sistemas automatizados de grabación de llamadas y explica por qué es una parte esencial del crecimiento del call center profesional del agente. Cada campaña subcontratada establece una combinación única de conceptos para el monitoreo de la calidad, seguida de una intensa sesión de capacitación para aprender el proceso. Para que sus empleados desempeñen un papel importante en la mejora de la calidad, se les pedirá que comprendan claramente los objetivos definidos de su campaña subcontratada y que sean responsables de todas sus llamadas telefónicas. Tan pronto como el agente bilingüe del centro de llamadas aprecie el hecho de que la verificación de la calidad mejoraría el servicio al cliente y las métricas de rendimiento, pueden comenzar a desempeñar un papel más importante al representar a su compañía en el teléfono.

CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/uozhyXQXXmQ