Monday, June 11, 2012

Gathering data and prospect information offshore.

Our BPO staff is able to assist your event with a sales force, dedicated follow up structure and specially designed promotional literature. At Costa Rica's Call Center, we develop a pre-qualification questionnaire prior to the event, and then implementing a well-developed post-event follow-up program that will increase the attendance and revenue. As the seminar date approaches, our call center bilingual agents will use our detailed callback list to make reminder calls and send emails before the event. Time is crucial to motivate the registrants who are late paying and to reduce buyer's regret. This offshore BPO process will analyze past cancellation and no shows to improve the registering process.Costa Rica's Call Center welcomes all public speakers to use our nearshore bilingual call center to make your seminar efficient and successful. All ctelemarketing and customer service contacts during the registering process can be made in English and Spanish allowing you to reach a broader spectrum of potential clients. Gathering data and prospect information offshore should be an important part of the seminar process and should be used to its full potential.