Friday, June 8, 2012

We use three different telecommunication carriers.

Many charitable organizations, political parties and alumni associations often use call center outbound call solutions when making prospect calls to solicit donations.The center is able to incorporate your equipment into our network or configure our server room to work with your systems. The room is always locked, has restricted access and monitored 24 hours a day.The Central American Call Center has both fiber optic and VOIP phones. The PBX is digital and we use three different telecommunication carriers to ensure a fully redundant phone service and reliability for every customer service and sales call.

CENTRAL AMERICA has many Call centers making outbound calls that require a qualification process to determine which customers are most likely to purchase the product or service. An effective call center solution for outbound telemarketing systems often involve motivational approaches that must be based on one of clear explanation and fulfillment for the bilingual call center agent. Call center outbound calls have the capability of uncovering whether a suspected prospect is interested and therefore a qualified prospect they can follow up on with during future outbound telemarketing calls. A proper outsourced BPO telemarketing campaign can build trust between the bilingual CENTRAL AMERICAN call center agent and the client, as well as determining the true intentions of the potential client and the level of interest in the product or services offered.