Thursday, June 7, 2012
Spanish is more beneficial and clearly a practical solution.
This aspect alone has made Central America a very attractive near-shore outsourcing solution Call center jobs are some of the top paying career opportunities offshore. This differs greatly from other countries that consider it as a starting position in a dead end company. Turnover at these other locations are five to ten times more than in central america.Central america has a very solid infrastructure , stable democratic government, very competitive labor costs and a call center job pool that is especially familiar to the North American culture. Many of the offshore call center agents used today are bilingual in their native Middle Eastern or Asian language which is very difficult to the North American ear. Whereas Spanish is more beneficial and clearly a practical solution as a second language for potentially large untapped markets t throughout the North, Central and South American populations as well as those countries where Spanish is either a primary or secondary language.