Many of the offshore call center agents are bilingual in their native Middle Eastern or Asian language which is difficult to the North American ear. Call center management CENTRAL AMERICA have mostly been bilingual call center agents at one time in the past for other CENTRAL AMERICAn call centers. Leaving this to chance is not even an option anymore. Most of our call center managers at CENTRAL AMERICA’s Call Center are promoted from within our call center organization after an impressive campaign as an agent or have been highly recommended by other successful BPO call centers in CENTRAL AMERICA.
In today's highly competitive outsourcing market, a closer proximity to the United States , Central Time Zone and Spanish language capability as an added value are now considered almost basic requirements when making a decision on what call center to use for your important project. Most of our call center managers at CENTRAL AMERICA’s Call Center are promoted from within our call center organization after an impressive campaign as an agent or have been highly recommended by other successful BPO call centers in CENTRAL AMERICA.Whereas Spanish is more useful and practical as a second language for potential untapped markets throughout the North, Central and South American populations as well as those countries where Spanish is either a primary or secondary language.
